1/5 Amy A. 2 years ago on Google
I
had
a
bad
experience
at
this
karaoke,
and
their
customer
service
needs
improvements.
I
went
there
on
Saturday
to
enjoy
a
karaoke
session,
they
were
fully
booked
at
the
time
I
wanted
so
I
booked
for
the
next
day.
They
took
my
CC
details,
name,
and
my
boyfriends
phone
number
since
I
don’t
live
in
the
US
and
I
didn’t
have
an
US
number.
Next
day
when
I
arrived
with
him,
they
asked
for
ID
at
the
entrance,
I
provided
them
with
my
UK
driving
license
and
also
my
national
ID
card.
They
didn’t
allow
me
inside,
saying
they
couldn’t
accept
this
document
because
of
the
Washington
law…
I
was
not
even
going
to
buy
alcohol,
and
I’m
over
30,
clearly
they
could
see
on
my
ID
my
age.
The
whole
situation
was
really
frustrating,
also
they
deny
me
entrance
in
front
of
a
big
crowd
that
was
getting
ready
to
go
inside,
they
made
me
feel
really
embarrassed.
I
have
work
in
customer
service,
and
I
would
deal
with
the
situation
better,
like
maybe
trying
to
not
embarrassed
the
person
in
front
of
other
people,
and
maybe
make
amends
and
offer
them
to
rebook
for
another
day.
Definitely,
I
won’t
come
again.
They
ruined
my
evening
and
honestly,
now
reading
the
reviews,
you
guys
should
advertise
this
information
in
your
website,
to
avoid
disappointments
and
not
waste
people’s
time.
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