1/5 María A. 5 months ago on Google
Regrettably,
my
stay
at
this
hostel
turned
into
a
nightmare.
On
the
first
night,
I
requested
laundry
service,
only
to
receive
my
clothes
drenched
and
mixed
with
items
that
weren’t
mine.
However,
the
most
distressing
part
was
the
menacing
lockers
with
an
impractical
cover
door
that
swung
open
at
a
perilous
90º
angle.
During
my
stay,
the
locker
fell
on
my
head,
causing
pain.
The
next
morning,
amidst
my
search
for
belongings,
the
door
slammed
shut,
leaving
a
cut
on
my
face.
I
received
no
aid,
tending
to
the
wound
alone
with
whatever
I
found
in
their
first
aid
kit.
When
I
voiced
my
discontent
and
sought
compensation
for
the
mark
on
my
nose,
the
manager
blamed
me,
dismissing
any
responsibility.
Reluctantly,
I
accepted
a
meager
$2
per
night
discount,
fearing
I
wouldn’t
receive
anything
more.
I
endured
two
days
of
headaches,
saddened
by
the
additional
blemish
on
my
face,
aggravating
my
struggle
with
hormonal
acne
–
a
significant
concern
as
a
professional
content
creator.
Expressing
my
dissatisfaction
yielded
no
response.
Even
the
owner’s
presence
failed
to
elicit
an
apology.
Instead,
I
was
subjected
to
derogatory
remarks
indirectly
aimed
at
my
coastal
origin
during
breakfast.
They
offered
a
mere
$7
discount
out
of
a
$61
stay,
leaving
me
with
a
visible
facial
mark
of
uncertain
duration,
compounding
my
distress.
As
a
committed
full-time
traveler,
I
meticulously
choose
accommodations
aligning
with
my
values.
With
over
a
thousand
hostels
in
Medellin,
I
wouldn’t
choose
one
with
this
attitude
towards
their
mistakes
and
that
won’t
have
your
back
if
something
happens
to
you.