2/5 Lindsay H. 3 months ago on Google New
On
the
28th
December
23...myself
and
my
wife
had
a
bad
experience
with
Mug
&
Bean
Tygervally.
When
we
got
to
the
main
entrance
the
Waiter
informed
us
that
they
were
offline
and
we
had
to
have
cash.
So
we
walked
to
get
cash
etc...
When
we
got
back
to
M&B
we
sat
and
waited
for
service
for
almost
20
minutes
due
to
them
being
offline
and
short
of
staff.
Finally
Waiter
came
and
took
our
order.
I
ordered
a
bottomless
coffee
and
the
Apple
French
toast.
The
Apple
French
Toas
was
so
hard
and
dry
I
couldn't
even
order
another
coffee
because
the
Waiter
keep
on
walking
past
our
table
saying
he'll
come
back
now.
We
ended
asking
up
asking
for
the
bill
not
finishing
what
we
ordered
and
also
to
top
it
off
another
Waiter
walked
past
our
table
with
a
Card
Machine,
and
that
just
tipped
us
over.
We
had
to
walk
to
go
an
withdraw
cash
and
here
this
Waiter
pass
us
with
Card
Machine.
M&B
Tygervally
has
never
given
such
poor
service.
The
Waiter
that
always
assist
us
named
Dylan
has
given
excellent
service
for
the
years
we've
been
going
to
M&B
Tygervally.
Unfortunately
for
us
he
was
off
duty
and
it
seems
whenever
he's
off
duty
nothing
seems
to
run
smoothly
at
M&B
Tygervally.
My
opinion
is
that
Dylan
should
be
made
Manager
seeing
he
knows
or
understand
customer
service.