I would like to send a special congratulations and gratitude. You have an employee named Bill Rich. About 3 weeks ago I was suffering from extreme lack of breath. Bill got me a mechanized cart, brought me water and followed me out to my car. He stood there patiently watching me until he was sure I could drive. A little later, I was admitted into the hospital with pneumonia. The doctor said that if I would have walked all the way to my car, I would have passed out from lack of oxygen. Bill Rich saved my life that day and I can never thank him enough. He truly is a special employee and I will bless him forever for saving my life. I think he deserves special recognition from Walmart Mart and I hope that the manager also lets him know how special he is. Thank you, Lori Sorsoleil

Could not cash check given to me by the county which I found out the check is worthless they have provided proof of county's wrongful doings so I'll say it was worth the time

I've had my problems with this store but management has usually come through and fixes things. Now, I am livid with this store because this is the second time I've waited more than an hour for an oil change but got nothing, only to be told they made a mistake. The first time, a few years ago, they "forgot" and I wasted an hour and a half walking around until TLE closed. This time I wasted an hour and ten minutes and I'm told "it'll still be awhile", even though I was quoted "an hour". Well, I don't have time to wait another hour so I took my keys and left with no oil change. HORRIBLE SERVICE. A stand up honest business would apologize and offer a some kind of compensation, a discount or something on my next oil change but they just apologized and asked me to reschedule.

So many things out of stock and some items, it seems, won’t be available again. Lots of stuff the website indicates that they’re “in stock” in Bemidji, even listing the quantity left, but if the product is not on the shelves, some employees just say that whatever’s on the shelf is what they have. They obviously don’t have time or the desire to find products for customers —sometimes even if the employees are the ones to initiate the offer for help. The grab & go/convenience section is a nice addition. I wish they’d rearrange to make it make more sense but it has cleaned up nicely. A couple of the aisles in groceries are a little too narrow. There are a few employees that go above and beyond with great customer service. And I’m pretty sure they have a new cart guy. He was collecting those on record time recently. I wish I could recall all of their names. To those employees: I really hope you know who you are. We customers do appreciate you!!

Was looking for a specific brand and style of corn chips and was not able to buy them due to the condition of the chips in the bags. It looked like whoever had stocked them had deliberately stuffed them so hard into the shelf that most of the chips in the bag were crushed or in tiny pieces. With the cost of the chips, I will not pay for what looks like careless or deliberate damaged goods. There is no reason for that type of work or handling of goods.

This infuriates me. I know, I know, there is far worse things people go through, but hear me out. Grocery prices have went through the roof. My family of four often does grocery pick up. The reason why we do grocery pick up is because if you ever need help in the store there's no one to help you. And yes I am speaking about Walmart. In particular Walmart in Bemidji Minnesota. When the grocery bill is over $417 when the normal grocery bill used to be $282 for the same things that we ordered less than a year ago. It is even more frustrating when you receive products sold to you at the standard retail price that are OUTDATED. This unfortunately is not the first time🤬. Then we have to send an email about a problem with our order stating that we've received outdated goods that we paid full price for. Then they say in 10 days we'll reissue you your refund on your credit card. I'm just happy and blessed that I'm able to afford groceries at this point. I know affording groceries and life necessities is not as easy as it was even a year ago and the majority of families(including mine) are struggling and some even deciding between food or their medications (if they can afford health insurance). The Walmart corporation making billions upon billions of dollars should at least be able to sell products that are not outdated!

Wanted a bottle of facial moisturizer under $8. Was astounded to be told l must check out in cosmetics for this item or have it placed in a locked plastic security box. No signs posted about new policy. Since there was line of 4-5 people, I asked for the security box so I could purchase later with the rest of my shopping. When I was done shopping and checking out, I was told that the cashier didn't have the key so I would have to go to customer service.(and stand in line again). This wasn't a $200 bottle of perfume mind you, just some moisturizer. How in the world will Walmart be able to staff a cosmetic check out when they are so short staffed they can't keep a garden center till open? I have been at customer service when no one was available because everyone had been pulled to the floor. This system is assinine. I won't be shopping here for my cosmetics when I can go across the street and select my items off the shelf without the hassle.🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔 heck world

I appreciate the remodeling and new layout in Bemidji. There seems to be a better selection of supplies and the shelves are stocked now. When I first moved to Bemidji there was always items I wanted and couldn't find them. The shelves were empty and a often a mess. I'm curious to know if it was new management or what caused the change. Now all the rules are self checkout. I find it out that some are cash only. That makes it hard for people going back and forth trying to find one that takes cards. Thanks for the improvements.