1/5 Mandeep K. 9 months ago on Google
Good
food,
ambience
and
service
are
the
3
elements
which
constitutes
a
rating
for
any
restaurant
given
multiple
choices
that
are
available
in
the
city.
Though
the
food
and
ambience
of
the
restaurant
are
good,
the
staff
at
zen
are
not
courteous
at
all.
My
husband
booked
a
table
at
zen
a
week
in
advance
for
my
birthday
dinner.
We
were
promised
candlelight
dinner,
good
view
and
a
cake
as
a
part
of
the
celebration.
To
our
horror,
this
was
nothing
special.
They
did
not
reserve
the
table
for
us
as
has
promised.
Candle
light
was
available
on
all
tables
so
no
addition.
We
had
to
wait
for
30
mins
to
get
the
table.
The
staff
was
not
apologetic
at
all
for
ruining
my
birthday
not
courteous
enough
to
even
wish
me
after
spoiling
my
experience.
Forget
about
the
cake-
there
was
nothing.
I
have
been
to
multiple
5
star
properties
for
meals
or
for
that
matter
have
been
to
multiple
restaurants,
however
I
have
so
far
never
experienced
such
service
or
staff
who
do
not
know
how
to
treat
their
guests.
You
ruined
our
special
evening
and
lost
a
customer
for
sure.
Please
learn
to
be
courteous
first,
all
other
things
and
accolades
will
follow.
1 person found this review helpful π