Manipal Hospital have the best doctors indeed but the financial and insurance department service is pathetic. It's been 2 weeks still I have not received my deposit refund amount of 9k the department is giving me a pretty lame excuse that the server is down and it might take more 3 days. I can't believe that it's taking them 2 weeks to get the server back online . It takes hardly a day or two to get back the server online not 2 weeks 3 days. I can't believe how they are working if the server is down for 2 weeks. Update today I spoke to financial manager kumar he told me that today he received my payment processing request and by today or tomorrow I might get my refund. It took them 2 weeks time to get the payment refund request to the payment processing person. The staff is playing with people transferring the call to different department people.

Since Manipal overtook the management of this hospital from columbia asia, the quality of the hospital has tumbled down drastically. Their nursing station do not honour the appointment time and they are clueless when to send a patient again back to the doctor, incase doctor asked for a test. The prices have sky rocketed. Though the doctors are good, the management , supporting staff and cost has become worst.

Worst experience!!!! It is not fit for corporate hospital.. worst staff and hospitality. Just looting people for nothing. Staff from main reception to nursing staff is useless people. No direction for patients.. 100’s of people are waiting at ECG without any token and rude response to the crowd. They are good in collecting money and payment section. Once payment is done they don’t even know what are the next steps. Each guy will guide you different things and patients are simply running pillar to post. Patients will become just sick with this pathetic process. It’s ruthless hospital…! Better to go to some local clinic rather paying thousands of money in the name of corporate. We have to wait for long time at the canteen for simple coffee and no response. Noticed many patients are screaming every where but no response from staff or any body. Over it was worst experience and never go to this hospital.

I visited the cardiology ward to see my relative who was admitted for chest pain etc. The ICU is clean, spacious, silent, and had several patients. Only one visitor was allowed at a time. The nurses and doctors were helpful and cordial. This hospital is in the heart of the city big, has a basement and front parking. There are multiple storeys. Easy directions to different departments and visiting hours are displayed every where. The waiting areas have comfortable seating. My first short visit. So couldn't check out everything.

Got a good experience during surgery of knee replacement for my mother. Doctor is very professional. Good good service from all other staff.

These people are fraud star. Please do not admit your patient. While admitting patient they will ask for Security Money but later on you will not get the money back, you have to run behind them and for the same patient no matter how many times you came they will ask again for security money everytime or else they will not admit your patient. This is my request to patient and patient family members kindly do not fall into their trap. There are so many good hospital nearby. Aster Hospital, Baptist Hospital. But please do not go to Manipal Hospital Hebbal and for your kind information my earlier review was deleted by them. Dear Owner, Please check your email box or else ask your finance staff you will get my contact details. Please stop putting 5 star ratings by your own staff. People's are smart enough than you now a days.

if you have an emergency, suggesting to go any other hospital. For temporature check itslef..we have moved from 3 floors. Staff are not aware of so many things. they will be keep asking each other. No quick management of additional things like documentation. After roaming and asking here and there..we have shown to doctor and taken 30 mins of time for giving medicine and billing at pharmacy (only 2 patients in queue including me) This is how they note down their patients records....

Good hospital in the Hebbal Bengaluru area. I visited Diabetologist cum endocinologist Dr. Pallavi Dhruva Rao for may family member, She is very nice doctor and person. The management specialy reception and marketing person are not more active, I booked appointment through Indian Health Organization (IHO) for cunsultation I struglled too much for my appointment in the hospital at the end I paid all spent of appointment and then after 1 hour of argument and folloups the understand and reumbersed my money back against my appointment vouchers. Overall behavior of all staff menbers are good and polite. Parking inside premices is paid. 30.00 Rupees for bike parking. 50.00 Rupees for car parking.

The staff seem to have become less responsive and lax after covid or probably under the new management. These walls have seen better days. This establishment is looking like it's losing its zeal that was once loved and admired.

Pre-Manipal experience was decent. Post-Manipal experience is something I need to highlight. This happened when my elderly parents (Father of 72 years and Mother of 65 years) had visited Manipal Hospitals at Hebbal for consultation few months back. Till date I regret for not being able to accompany them simply because of what they were made to go through. First of all my parents are simple people and were visiting me in Bangalore and they are not very comfortable in any other language apart from their mother tongue. Even understanding this, the hospital staff left no stones unturned to behave as rudely as possible with them. Even as they sent from one nurse station to another and then referred from one doctor/ test to another doctor /test they continued calling and pestering for completing the payments. As if my parents would run away without clearing dues. Even when they were inside the hospital in the doctor's cabin the staff kept calling to clear bills first !!! It is your flawed system that fails to collect payments before sending the patient to the doctor/ test. Do not put your incompetence on the patients !!! Where has your empathy gone ? If you are so commercial then you shut your hospital sorry shop and convert it to a shopping mall and start selling apparels may be. Absolute shame on you for putting my parents through this nuisance. People should take absolute caution before visiting this facility !

5 stars: archana (nicu nurse)was a great nurse, god bless such souls. Facilties are good but there r limited rooms. Raghu at emergency response is a very professional person. Some nurses who put so much effort and help people. Dr sharil hegde was very kind. 0 stars: At the same time there needs better coordination. Emergency room admin and specially mr ankit(if he ever gave his name correctly)needs to be more professional. He behaves like a frustrated person shouting and showing ego unnecessarily on naive patients. He doesnt even wear any mask. He kept shouting unnecessarily in front of our kid suffering breathlessnes. We came to emergency room with my 4 year daughter having breathing difficulty. And the emergency response team asked me to get some meds from pharma, they should start response quickly and not make patients roam around and wait in queues. Evry time in emergency room different people come and ask the patient what the details r, how would patient know and why would u waste time in repeating basic information which is already on system? Attendants forget to give medicine or simplly r so confused. We have to keep reminding the timeline of giving injections and medicines. I would not recommend any emergency cases to come here. Coordination is so slow that even after doctor gave discharge, for 2 hrs no movement happened. Patients are simply troubled. Patients are waiting for lack of beds, discharge patients are waiting to go home, i can help with some process consulting project to close this gap! I regret not taking my daughter to a simpler place like rainbow hospital or even aster cmi. Either have more staff or get some live display board on entry about available beds and appx wait times. Simply charging for 5 star facilities at 2 star delivery will not work for long. I see some poor ignorant people just roaming around helplessly even when they r paying up.

Service has gone down since they changed from Columbia Asia to Manipal. It’s not the same. Things were a little slow, the hospital was understaffed and the service could be improved. The nurses are very friendly and attentive. Doctors could be more alert and available for the patients. The cafeteria was a little slow in service. It would help if Housekeeping is available upon request. Update: After giving feedback, they were quite responsive and came to ask us if we faced any issues. They were keen to improve. I just want to say that it is not necessarily a problem with the hospital, but the fact that we require more staff available there. This would be very helpful to improve the experiences of patients.

Edit : Well they did call back and checked in on the experience and said that they would improve. And they did . I appreciate that a lot. I scheduled an appointment which had again postponed, however the hospital informed me 1 day in advance. The doctors are good and friendly and my original medical issue resolved within a week. Original : Not the Manipal it used to be. I do not see an honour in commitment of appointment at the appointment time. Had an appointment for today morning. Got a call Enroute to hospital that the doctor will be late by around 2 hours. This was 30 min before scheduled appointment time. I don’t think 30 min is an acceptable time. While these things can happen , a call 1-1.5 hours would have actually helped . Secondly there is 1 alternative doctor who has his/her hands full. The cafeteria is decent and could have been better . The prompt service I received was collection of consultation fees, which is fine as they have to activate the case, and second at the nurses counter which did a good job of taking all vitals promptly. The medical treatment is completely doctor dependent .

Worst management no proper guidance from staff and everyone are simply waiting even doctors don’t have other patients to attend. I’m still waiting here from 3hrs. After consulting the doctor he suggested me to check with Audiometry but there is no one from 2hrs I have pictures of proof. Before Colombia hospital was good management.. really very bad experience even charges are very high.. just a small consultation we need to wait for 4to5hrs.

The outpatient consultation fees is ridiculously high for all doctors. 800 - 1000 Rupees minimum for pediatric , dermatology and ENT doctors who will suggest same medicines as any other similarly qualified doctor at a different hospital. Most times they ask you to come back for a consultation after 2-5 days for review which means you have to pay the consultation fee once again. Suggest to avoid and opt for a more appropriately priced hospital.

If I there is negative star I could have given. -10 to this hospital, I have severe abdominal pain n the customer care said he will arrange a video call with doctor to understand and suggest me medication but then no body turned n again I called up they said by mistake the person gave appointment, they are just playing with the patients to earn money they don’t give medicine which is prescribed by doctors and give local medicine, thus happend to me when I visited last time hospital worst staff no proper treatment

Have had an excellent experience at Manipal Hospital Hebbal. My mom was admitted for about a week and the staff was very responsive. Special call out to Anjan who mans the insurance desk. He's super efficient and works at an incredible pace. I've experienced insurance at this hospital in the past as well but never had such a response.

1. One of the worst servicing pharmacy… Charged doubled even the specific medicine was not given… 2. Doctor consultation is hefty ₹800 over and above parking charges ₹50/hr! Encouraging to park outside for the patients. 3. Speak only in English as if they don’t encourage locals and villagers! This is outrageous.

Over Charging - Same thing will be billed multiple times under different names. Just 1 time dressing was done & it was charged 3 times. 0 transparency in billing. 2L is the average revenue per customer. Face wipe cost is 400. Sanitizer cost is 1000. All products with maximum MRPs u can get here.

They are doing day robbery. You pay and visit the doctor and if you just want to show the reports next day, you are again asked to pay Rs.250. This is ridiculous. Their phone is always non responsive. Instead of just collecting money, please focus on some basic service. To enquire whether my reports are ready, I have tried 5 times and till now no one attended. If its collecting money they will reach by any means and there will be no limits on using technology to reach us. But providing service all barriers will be place. Worst Worst worst PROVIDE EXCEPTIONAL SERVICE FIRST TO COLLECT HIGH SERVICE FEE.

.My experience with Columbia Asia hospital , Hebbal was excellent.. September 13th I was admitted there for hysterectomy.. next day after surgery I got discharged..And happily left to home.. It was very good experience... Dr Shafalika is an awesome doctor, whom I can recommend to anyone.. The nursing team ..they were excellent in their service, which provide me good comfort during my hospital stay.. , Front office staffs, operation theater team ,house keeping staffs, billing department and cafe team were also very good in there service.. I felt a homely atmosphere in hospital..

Even after the Merger, Patients' data was not synched with the main Manipal branches & new registration was being taken after showing so much of impatience and took a lot of time. The front office staff is rude and really requires patient management orientation. Within 3 days Hospital charges a Fee for follow-up or to show the diagnostic reports which generally no hospital charges. Manipal group is known for its caring & professionalism toward its patients which is missing in the Hebbal branch( Previously Columbia Asia). Treating Doctors are excellent. No doubt about it. Hope this feedback helps the senior management to work on these missing areas and improve upon them.

Its simply four walls with marble floors and some people roaming around in green, blue scrubs and some rooms that claim to be seating doctors. Definitely not a hospital and definitely not genuine medical staff. If there is a hospital from hell, this is it. I am just waiting for some clarity post which will get my mother discharged and go to a government hospital instead. And soon after things get a little better, I will sue them.

Visited the hospital for my wife's maternity journey. It has been a really good experience. Dr. Lakshmi H K had guided us throughout the process and been a real support not only to us but to our family members too. The nurse, OT staffs and everyone coordinated so well and were very helpful. Kudos to the entire Manipal hospital team.

They are Happy to charge more.. An Ulcer medicine cost in the market is 1250. These guys charged 2600. Also they don't respond well, if asked about the flaws. They only value money

One of the top most worst hospital I have ever seen. I have taken my dad as he was having back pain and doctor said he has kidney stones and it need to be removed. I said okay and next day they did operation they charged me 2lakhs 12 thousands and said 95 percent stones are cleared and we have to come back again for check up ... when we went again for check up they said still there are small stones and again they did operation and again they charged us 1lakh 25 thousands ... they asked me how much insurance I have and they just looted nearly 3 lakhs insurance money and I additionally paid 45k from my hand ... never visit this hospital (never) , there are a lot better hospitals outside

fully money focused hospital, my father in.law was admitted for 3 hour and they charged 30k.plus by doing all kind of tests including the one not required. charged for everything they use for thier day to day activities and throw it in trash. In name of best medical facilities they will loot you without even your knowlege.

Very good hospital in the area. Management is little messy at times, but not always. Staffs are helpful. Have enough parking space and have emergency ward. Have kids area for kids to play, cafeteria, radiology and all possible departments. Except the mess at times. I recommend everyone to visit without thinking twice.

Subham Halder was of extreme support today in getting the covidshield certificate verified as I was having problem before with my Adhar no.. Something went wrong from my side... He did the work fluently and finally got the certificate verified.. Excellent service to the customer.. Thank you Subham...

I got my first dose of COVID shield vaccination in Columbia Asia, Hebbal. Sohini and Anindita were very helpful and the process was very fast and Hygiene.

I went with my wife to this place. Due to severe stomach pain. Now I will mention point by point what has happened. 1- They told me doctor is not available so go for emergency checkup and I agreed. After meeting doctor he confirm by performing some observation that it’s either acute appendicitis or kidney stone and ask us to admit her immediately. Then he said they have to operate her ASAP and the amazing question was asked by doctor is :- “DO YOU HAVE INSURANCE” ?? Doctor is their to treat patients or for payment enquiries?? I agree to admit my wife. 2- I went to account section of hospital and asked them for quotation for overall costs. They gave around 2lakh INR. And said price will vary based on procedures. And asked me to select a room. I have selected single room because of currently pandemics situation and they told this room covers all tests and nurse costs. And whatever tests not required patients to come to test room will do in room only. But immediately after taking 10k as security they asked me to take my wife for blood tests while few minutes back they told minor tests can be performed in room only. She was not able to sit or stand up. She kept crying and shouting in front of blood tests room but noone came to help even I went inside and asked them they just said wait. Then account section guy came and asked them to do. And noone was available there so he asked me to go to room. Why did you guys lied that minor tests will be in room because I paid for that?? 3- After reaching room their interns came to put syringe on her hand for saline THEY INSERTED NEEDLE 8 TIMES IN HER HAND BUT COULD NOT succeed. After that nurse came and same thing happened. She kept requesting do not trying like this but they kept playing. 5- Night around 10pm she went for CT scan where a doctor came and again put NEEDLE on her hand. 6- After CT scan we went to room and they said do not eat or drink anything till doctor operates you tomorrow. And we did it. 7- Night they kept saline and whenever bottle was getting empty I was calling them to change they even do not know when they have to change based on flow ?? 8- In room their were some communication device was present which was not working properly. For all assistance we went to waaroon and used that device?? YOU GUYS ARE CHARGING LAKH INR DAILY BUT CANT FIX THIS KIND OF ISSUE BEFORE ALLOCCATING ROOM TO A PATIENT?? When I asked them to fix it they said morning they will fix night I have to go to bathroom and use that device for assistance?? 3- When we asked them at night for washroom help THEY REMOVED SALINE PIPE BUT FORGOT TO CLOSE THE VALVE ON HER HAND AND BLOOD STARTED FALLING FROM THAT. I called them immediately to clean the blood from floor but no one came at night morning after night they cleaned it?? IS THIS CALLED THE CLEANILESS AFTER PAYING 12000 PER DAY?? In pandemic you guys are making such type of hygiene ?? 4- Next day morning a nurse came and wrote next to patient’s bed that she have acute appendicitis. That image I have added over here. While as per doctor and CT scan she neither acute appendicitis or kidney stones. THEN WHY WRONG INFORMATION WAS MENTIONED?? 5- I asked when doctor will visit they said he is in operation theatre and will be soon here later they said he did not come to hospital he will come around 4pm?? While I kept searching him all around the places. ARE YOU GUYS AWARE ABOUT YOUR DOCTORS SCHEDULE?? 6- Finally we got frustrated and my wife in that poor condition woke up from bed to go to doctor cabin and ask him to discharge. Doctors said she do not have any stones issue. It might be because of bones or Gynaecologist issue. He immediately send 1 orthopedist, 1 surgeon and 1 Gynaecologists. They started asking questions and hardly 1 min orthopedist and surgeon left. WITHOUT KNOWING THE PROPER CAUSE ONE THEY KEPT COMING?? Did I asked you to send them?? 7- When I went to pay the bill they have added dietician and other doctors (including inserting syringe) charges to the bill. While she was without food and drink for entire time?? PROFESSIONAL THIEVES

My father is underwent Hip Replacement Surgery with Dr. Navinchand. We are really very happy with his surgery. My father recovering very quickly. I would like to appreciate all the nurses. They taken care my father very well. Everything was perfectly organised. From admission to discharge everything went so smoothly. I would strongly recommend Manipal Hospital Hebbal.

First review: Facility staff and cleanliness is missing Review post call with Manipal team : I spent a good 5 hrs in that hospital for tests and consultations. While the doctors are good the helping staff have no clue. Especially the utility staff. Even after I raised the complaint they couldn't arrange tissue rolls hence u see the hand paper tissues kept on top of the flush. In 5 hrs that's what they can do! Terrified to visit the toilets. The cafeteria is another story , the service is super slow , looks under staffed. The hospital admin should spend more time in keeping the facilities clean

Have been using the facilities here for five years. Though it has been said that this hospital is on the pricier side, I have found the care to be satisfying. Well designed building with adequate waiting areas and helpful staff. Wait times are reasonable in the out patient department. Parking can be a bit cumbersome during peak hours. The ambience is good and the place is clean and hygienic.

Dr. Arjun Srivatsa is the best neuro surgeon in Columbia Asia( HEBBAL) . Very kind and concerning doctor with great humanity. He takes utmost care of his patients. Very rare to see such a kind and experienced doctor. Kind enough to understand patients feeling & situation. Let God bless him with healthy and long life 🙏🙏🙏

Dr Arjun M B , Internal Medicine is a great physician . I met him for my grand fathers asthma illness and he's been very helpful in managing since last 2 years. He's become like a family physician since then because if his commitment and dedication to patient care. Thank u Columbia Asia for having such a Dr.

Our family has been visiting this hospital from the time it was established in Hebbal and so far we have had OK kind of experience. Recently, I consulted *Dr. Suma* (Gynaecologist) for a Uterus problem. She is the worst doctor I have come across till date, has lots of attitude and is very very rude. For anything I spoke or asked she just flared up and gave rude answers. She may be a senior doctor, but she should learn to respect patients and speak to them properly. She does not know the basics of good communication or the good manners of speaking to people. Being a doctor does not mean they can speak to their patients in whatever way they want. They are not treating us for free, at least not in this hospital which has become worst off late. In fact I paid consultation fees twice within a week's time to listen to her rudeness. Very bad👎

The environment was so tidy with all sanitation every where... We didn't have to ask anyone as there was signs and names of doctors whr we had to go

This hospital is Expensive compared to others but maintenance is very good doctors and stuffs are nice. They tell you exactly to go patient's problem related doctors. You have to know the consultant by their name for filling the form.

It's a amazing hospital specialist is the best new technology is this hospital it's one of the best Asia hospital

I Had Met With A Horrific Road Accident At Jakkur Had Several Serious Injuries...Got Admitted At right Time n Treated By Best Doctors (Dr.Ravikelkar,Dr.Devaraj Basavraj,Dr.Avinash,Dr.Mridula,Dr.Mahesh)Emergency department,Anaesthetists n Almost All Department Doctors Treated Me...Always Thankful To The Doctors n ColumbiaAsia Hospital......

Today I got my covid vaccine un happy with billing person but vacation counter merlin was awesome soo help full thank you merlin I'll refer my frends only for her 😊👌

Don't Ever Go visit for RT PCR COVID19 TEST for International Travel . They will give Report only after 48 hours. That's after you Miss your Flight.

Bad management of queue times, few staff shortages and patients for the covid vaccine only must be managed separately. In these times it is crowded.

Excellent services provided. Highly appreciated for all the services offered. The Best place where values are still alive..

Recently visited columbia asia Hospital for an emergency. Initial hiccups related insurance and other stuffs were there with respect to admission into the wards. The staff especially in patient co ordinator Prasaana pitched in and thereafter everything was courteous, helpful and very attentive. I would highly recommend this hospital to anyone looking for something similar services. Prasanna, who was taking personal care, even followed up on the health of the patient even after discharge. A person like Prasanna should be there in each and every hospital which would take the hospital and health care industry to the next level in India. Understand during this covid situation health care industry was under tremendous pressure, but the way prasanna co ordinated with each and every department was exemplary. Along with Prasanna, i met Catherine - head of nursing staff, all nursing staff of nurse station C, head of house keeping etc. I extend my sincere thanks for everyone who came and interacted and responded. Again, Prasanna who took this initiative in arranging all this provides a feeling of oneness. I strongly recommend columbia asia for my people who are in need to medical attention.

Came to the hospital for our Covid vaccination. Despite the crowds, the staff were efficient and courteous. Overall, a great experience. Thanks to Vishal, Sohini and the team!

We had a neat and a simplified process for the COVID vaccine for our entire family. The attendants Ms.Sohini and Ms. Anindita were helpful in procuring the respective first vaccine certificate from the cowin app seamlessly. The nurses who are also our early contacts at this hospital Mrs Suja and Ms.Nimmi gave us a fine experience. Take the opportunity to thank these God sent angels during the pandemic times.

My spouse Mr. H. Shivakumar (MRN # 72921) underwent Master Health checkup on 15th Nov, 2021. This health check covers Opthalmology. When my husband met the doctor, she checked the eyes and said its fine and refrained to give the readings (diopters) of his vision. I am surprised to listen to this. Your package master health check up is intended to find out the lacunae and inform the same to patients so that they can go for necessary treatment. If the power reading cannot be shared with the patient then what is the point in covering eye check under your master health program. We wanted to give this feedback at the hospital itself and waited for 15 minutes to meet the concerned, but we could not meet him/her in person since he/she did not turn up. I do hope that you will make a note of this feedback and take corrective action.

Reason for coming here initially was that I was aware from prior experience that radiology services were available overnight. The treatment and consultation with Orthopaedic Dr. Ravi Kelkar was helpful. The minor procedure for fractures are treated as part of OPD. It helps to keep the MRN Number ready for any transactions at the hospital if possible. There's a cafeteria in the premises and there's a children's play area near the OPD.

The sanity of the hospital is top notch and so as the caring of the staff. The patience to treat the patients is impeccable and every staff is very meticulously taking care. I went for my pregnancy checkup’s to Dr.Vijaya sherbeth. Her calm composure and ability to diagnose the situations is helping me to enjoy my pregnancy journey with less hassle

Two years back I gave 5 star for Columbia, for they were quick, efficient, care and find solution in matter of minutes at emergency. But now after manipal take over it's very slow, inefficiency and slower thinkers than Columbian management, no bright minds in the emergency. This is my review after many visits to the hospital. Slower each time, gives invalid reasons for their slowness.

Do not and I mean it. Do not get ur test done here. I got my MRI report in 4days. My wife CT scan and blood report also they messed up. Manipal as a whole its good. But this branch is literally useless, no doctors. We pay premium to Manipal to get best and fast care. But they have taken people and patients for granted. Will not recommend anyone to come here if they really care for their loved ones.

Aisha the customer case supervisor was fantastic. We couldn’t get an appointment with Dr. Abhijit but needed to see him urgently for my mother. She was so kind and proactive and spoke to the doctor immediately and he kindly agreed to see her. Following that we needed a cardiologist appointment as well which she booked for my mother. Aisha has been so helpful and people like her is what makes a hospital visit comforting. 🙏

Had an amazing dental procedure experience with Dr. Sindhu and Dr. Bhargav for my wife Manisha. From start to finish, they were professional, caring, and made me feel at ease. Their expertise, explanations, and exceptional care made this a top-notch experience. Highly recommend them for anyone seeking excellent dental care.

Consulting Dr Suma C as my obstetrician was the best decision that I made with respect to my pregnancy. She is extremely meticulous with her work and made me feel very comfortable through my pregnancy. I had many complications but she identified them at an early stage and continuously monitored the same to ensure a safe delivery. During the delivery, the baby had the umbilical chord wrapped around its neck and the doctor took decisions as per the situation and ensured a smooth normal delivery. To sum it up she was a rock star.

The best hospital experience till now. We got proper guidance from doctors, tests were done to get to the root cause and the diagnosis that few other hospitals missed was given. The doctors patiently made us understand each process, test and treatment. 10/10 on hygiene too. Excellent doctors and nurses. Nurses were kind, compassionate. Even the ground staff was well aware how to be around patients and their families.. The technicians were supportive and accommodating. Also, the admin staff at counters was polite, respectful and patient. Overall, every staff member was kind and patient and did their work with smile. Grateful to have found a place that we can now trust with any medical condition. May your tribe increase caregivers. Gratitude.

I met Dr Priya Nair a year ago.I'm a delicate and sensitive person. I was totally impressed the way she treated me first time.She gives maximum time to hear patient view. And after treatment she herself calls and follow up their condition. She is Excellent Doctor, simple,superb human being, approachable, friendly approach with smiling face with her selfless service.She is an extraordinary intelligent Doctor with humanitarian values.Hardly find such Doctor in this Era.. May God bless her. Best wishes for bright future.

This is our first visit to Manipal Hospital in Hebal. It is not easy to visit the hospital as a foreigner, but when I met Mr. Vishal, the international coordinator, it went smoothly. He kindly introduced all the processes suitable for the purpose of the visit, and we were able to see the doctor on time. We really appreciated him, the nurses and the doctors as well. We will definitely visit the hospital again with this good impression.

Amazing service.cant thank the doctors and staff in emergency department. They have kept up to the trust we have always had in Columbia Asia hospital hebbal.yesterday we roamed so many hospitals for hours together and finally some hospital even told my patient has heart attack and we cant take non covid patient. We kept calling hospitals and finally called one Dr Mahesh Mylarappa in the midnight and without delay he said come immediately and also arranged ambulance and we reached hebbal in 10mins and our patient was immediately taken inside and treated. They calmed us down and admitted him within no time. Thanks Dr Mahesh Mylarappa and team for helping us in such horrible situation. God bless u all. Real warriors.

A big thank you to Dr Jayram and his team at Columbia Asia Hebbal, who are amazing, be it from Dr Mahesh to Dr Hiranappa, to Dr Shama, to Ms Kalai, nurses to all the staff who took care of my uncle Mr Bajaj during these time of Pandemic... We only go to hospitals in times of stress, but it is for these kind of kind people /doctors and their teams who tirelessly help look after all who are in need of care... THANK YOU!!! God bless you all!!!

Amazing hospitality and quick service. Committed staff as well. Mr. Oishik Chatterjee thoroughly helped me with my mom’s whole procedure, which I would like to highlight.

VERY BAD! My grandfather was not a COVID-19 patient and needed emergency life support, columbia asia hebbal refused to give that to him when the beds were available, made my family wait for 90 mins outside the hospital with my grandfathers life of the line. My family had to plead the doctors for a very long time but, they refused to give my grandfather life support when the beds were available. WHICH HAS COST HIM HIS LIFE AND WE BLAME THE HOSPITAL FOR NOT HELPING MY GRANDFATHER. It is not just the COVID-19 patients that need the hospital, there are patients with other types of medical issues that need help as well.

Horrible is the word to describe this place. Gave an OPD appointment for 12pm in neurology during lockdown. This was at 10 am. I reached the hospital, did the registration, made the payment and went to neurology deptt, just to be told that the doc is not coming today. The. I was taken to a suit booted madam who told me the doc hasnt been coming for the last week and may not come next week also. Wasted 2 hrs of mine when urgent medical attention was needed. Even for refund they were bargaining fo refund only the consultation charges and not the registration charges. Also, be careful as billing for non covid and covid patients is done in the same counters. Its worse than a government hospital. Money is all they want.

I'm thankful to Columbia Asia hospital authorities for the care and treatment provided. I was so worried when almost all hospitals turned me down when I said I have tested + for covid. Hatsoff to Dr. Mahesh who halped me to get admission in columbia Asia for the treatment. Also I would lile to thank Dr. HIRENAPPA who was there with me during the 14day quarantine period and helping me with all my queries and worries. And finally I should appreciate Mr. Oishik for making sure all my admission procedure went smooth. You people take a bow.

VERY BAD! My grandfather was not a COVID-19 patient and needed emergency life support, columbia asia hebbal refused to give that to him when the beds were available, made my family wait for 90 mins outside the hospital with my grandfathers life of the line. My family had to plead the doctors for a very long time but, they refused to give my grandfather life support when the beds were available. WHICH HAS COST HIM HIS LIFE AND WE BLAME THE HOSPITAL FOR NOT HELPING MY GRANDFATHER. It is not just the COVID-19 patients that need the hospital, there are patients with other types of medical issues that need help as well.

Horrible place for covid-19 treatment , one of my neighbour went there after reference from.bbmp and was asked 70K Rs per day of stay in cash ! . The doctors come and bargain price with covid patients. Avoid this place. Now my neighbor had to come back and find another hospital tomorrow.

Kept patients waiting for 3 hours. A little more patient friendly behavior and proper communication between various departments is expected.

Visited this hospital for an breathlessness emergency for an 60 yrs old female. Hospital was neat and clear. People at reception were knowledgeable and willing to help. Has a pharmacy inside which has good stock availability. Very expensive. Paid over 10K for a 2 hours time spent in emergency for an injection and iv drip. Similar emergency 2 yrs back at Apollo Secunderabad costed me about 4K. No free parking. Overall, a good experience.

I contacted Columbia Asia hospital Hebbal for hotel quarantine. Their Operations Manager Oishik Chatterjee guided and coordinated me throughout the process. It was hassle free and seamless. Thank you.

Dr.Mahesh Mylarappa is great person. He helped me on WhatsApp number without an appointment. He hold a high level of professional and human ethics. Doctors like him are actually protecting real sense of being doctor who is compassionate towards community and his duty. He is one of the gems of Columbia asia hebbal. May GOD bless him and provide him all the success in future.

Thank you very much . I was treated for Covid 19 at Columbia Asia hospital. Everything was done in time. Dr Mahesh Mylarappa , Dr Vijaya S, Dr Irfan, nursing staff and rest of the staff were all very helpful. Thank you ??

I want to thank Dr Mahesh for his quick response and his humanitarian work. Who admitted me and gave me a good treatment in hospital on 31st of July 2020 due to covid-19 . He is true hero Dr Mahesh.

Received very good support for my Mother from Dr. Hirenappa who treated her and Oishik Chatterjee from Admin who helped out with overall logistics. She recovered well. We got good support from Lab team as well. Very happy with overall service.

Service was excellent and junior doctors had lots of patience to guide us.? Follow ups n entire process went smooth... Dr. Hirennappa guided well n gave best advice. Thank you??

Waiting time time is huge and response is very bad ..I am suggesting not come here especially covid time ..hole day take for OPD

Columbia Asia Hebbal was there when I needed them the most. Complying with all adequate hospitality and immense care I was treated while admitted. The healthcare workers were at my help and were just one button away whenever needed. The food was as per quality to help the patients cure well. The overall experience of mine is really great and I am thankful for the care and treatment that I got. I am writing this review after the discharge and doing well.

Hi, I am Uday kumar BS,  On 3th july 2020 my wife Bhavana Uday was in a serious condition, I searched for bed from 6am to 12pm has we did not get bed in hospital.We rushed to Columbia Asia hospital where my wife was received by Dr.Mahesh Mylarappa and team (emergency medicine) and taken for further treatment. She was kept in ICU for 1 week and recovered faster due to the treatment given them. Later shifted for general ward and she was given further treatment for some days . And she was discharged on 30th July 2020,now my wife is recovering slowing at home.  Dr. Mahesh Mylarappa and team taken death track to life track. Life is so beautiful and death also beautiful, it comes natural. So, Behalf of my family I thank all the Hospital Staff,Nurses and Doctors. ???

For each visit ( I had to visit second time to show the scan report)they charge you exorbitantly. Nowadays they charge extra money for PPE ( another excuse of making money). ???

Took my mother to Columbia Asia hospital on 31st July 2020 for persistent cough .As usual to make a quick buck referred to a pulmonologist Dr Hirenappa Udur, who did a video call and asked to do a CT scan .To rule out any Covid symptoms we did the scan too.They made us wait for close To 2 to 3 hours and while it came for time to consult the doctor on the scan report, he had left the hospital premises .The help desk asked us to call the next day and fix an appointment for video consultation. I tried doing the video consultation the next day but hospital did not do it and were asking money even for a follow up consultation.I told them it's a follow up consultation but they preferred to keep silent. Finally I consulted a doctor outside .Their service now is pathetic, they don't respect the patients time and keep you waiting like doing a favour. For just doing a consultation I went in the morning by 11 am and only finished by 4 pm .The hospital staff treat patients like dirt and only interested in fleecing patients of their money by asking them to do costly tests but service is never a priority to the hospital Hope the management take notice of the development and take action.

Very bad service for the sky high price we pay for the consultation alone. Waited for more than 1 hour 30 minutes post appointment time.

I was having major health issue with bleed in brain and with help of Columbia Asia hospital and couple of surgeries I am discharged and fully back to normal life. Thanks to the entire team at Columbia Asia hospital hebbal starting from Dr Mahesh in emergency department who got me shifted from other hospital dr Arjun neurosurgeon who operated on me and gave me new life and all nursing staff. Really gave me a new life and now I am back to full normal. Ever grateful to everyone at Columbia Asia hebbal.

HORRIBLE EXPERIENCE!!! We lost my father in law because Dr Mahesh ( in charge of ER) refused to put him on life support and made us wait for two hours outside. He was a non -Covid patient. He was denied treatment! Inhuman place... If you want to be in safe hands, please DO NOT visit the hospital!

Guys, I am writing this comment very seriously, Please don't visit this hospital as there is no garuntee of return to home, don't trap for just showoff , Value for matter. Please be careful.

Columbia Asia hospital hebbal has excellent service.The staffs are well cooperative,and polite. Kudoos to the entire team and management.

Ok

Post a phone number in website which can be reached out. I have been trying to contact the hospital for Lab reports since last evening and its not getting connected. It is really embarrassing and third class service which I never expected.

My daughter had a swab sample collection today. She said it was a very pleasant experience. Dr Mahesh was very caring.

Worst experience with this hospital.

There work is very nice I am very happy with their work I like it try it I am sure you will also like it

one of the worst hospitals in Bangalore, request people not to visit these chain of hospitals. also none of the numbers wors.

My wife was diagnosed with acute pneumonia and finding it difficult to breathe, I run pillar to post in search of all hospital from vikram to fortis to apollo, Victoria to narayana hridalaya but all efforts in vain as all these hospitals refused admission owning to non availability of bed due to covid pandemic. It became imperative for my wife to get hospitalized as she was finding difficult to breathe and needed immediate oxygen concentrator but all doctors refused support. This is when I called Dr. Mahesh explaining him my wife conditions and he immediately called us to hospital. With the support of Dr. Mahesh my wife got admitted to columbia asia hospital hebbal. He and his team has been very supportive. Under the guidance of Dr. Hirenappa, my wife is getting best treatment of the world. With the care and patience they showed us, to say my wife is successfully recovering and becoming healthy. I can't thank Dr. Mahesh, Dr. Hirenappa and the entire team of columbia asia enough for the kind of support and treatment and help they provided to us in these trying times. I strongly recommend this hospital to everyone who is looking for proper care and treatment for their loved ones.

Awesome handling of Covid sample collection. They started a drive-through collection and everything went really fast, smooth and no-touch!

Worst experience with DR.Santosh (ENT specialist) * when the Consultation charges(Rs.700) are paid then what is the necessity of paying the extra charges for removing the wax. Then what is the meaning of consultation charges. It means just to see the face of doctor we have to pay the consultation charges? Too expensive. * After removed wax given lot of tablets to take. And after one day fungus as started in my ears. Worst ENT specialist. * too much of Tablets are not good for health. * It's not hospital it's money making business this hospital is doing. *They charged for registration but didn't given smart card also. * Pls respect the patients money and treatment is worst.

We will be grateful to Dr.Mahesh and Columbia Asia Team for rendering such wonderful medical service. They have taken utmost care of us and helped us in our journey. During such grim situation, where we had lost hopes about admission, Dr. Mahesh patiently helped with the admission. He was kind enough to follow up on a regular basis right from bed allotment to recovery. We take this opportunity to thank every staff member - Dr. Hirenappa, sisters, support staff, cafe, insurance, lap technicians who have ensured relentless service in our road to recovery. The wards are maintained well with good hygiene. Dr. Mahesh, take a bow! You doctors are no less than Gods. This is not any type of exaggeration as only the family who's been going through or going through will understand what is expressed. We pray and wish the entire family of Columbia Asia all the very best for it's wonderful service. You have given your patients the best! God bless everyone.

Very good experience. Good support from ASHA finance executive. Well experienced doctors.

Wish to thank Dr. Mahesh Mylarappa (Emergency), Dr. Prashanth Ganesh (Urology), Dr. Sandeep Kumar (Urology), Dr. Keshava Karthik (Anesthesia), for their timely diagnosis and carrying out the surgery immediately, towards a successful outcome. Best wishes and our heartfelt gratitude to them. Regards.

As I completed my 3months internship in Columbia hospital hebaal in physiotherapy it was a good learning experience and hod and staff are very friendly there was exposure to various areas of hospital like ICU ,IP,OPD

Worst staff and there is no proper response from the management and money minded people. And there is no proper treatment if u come here they will empty ur pockets.

Good care, good service , good embience n hospatlity, didn't face anydificullty all the way they guided well while admitting n discharge

Been visiting the hospital since early 2020 where my wife delivered our baby here. Dr. Vijaya Sherbet is perhaps one of the very best OBGYN in Bangalore. She is kind and polite and answers all your questions. Also seen Dr. Deepa M, the opthalmologist, who is also one of the very best.

Very loving and caring hospital

Very well maintained hospital. I was impressed by the meticulousness with which social distancing was being followed, as also the wearing of masks. Very courteous billing and support staff. I was also very comfortable talking to the doctor and left feeling very satisfied.

rate 5 stars

My recent experience with Columbia Asia Hospital in Hebbal. I visited the hospital on Tuesday to consult Dr. Umesh Gupta cardiologist. My appointment time was 1.30pm. we were ready to meet the doctor by 1.40pm after billing and other procedures. The doctor was sitting inside a small room with the table divided with a protective sheet. In the same room the other side ECG and Echo test were taken for the patients. There was no concern of any privacy maintaining for the patients consulting the doctor because the door is opened and the patients are waiting outside for their turns. No representative was present to coordinate the patients turn for consultation. After waiting for 45mins we realised that we are not been called as per the list or time of appointment it was just random walk-ins going on . When asked the nurse there she was so rude to answer and simply shut the door of her room. Finally consulted the doctor along with other patients knowing my history 😞 . The doctor suggested to take ECG and Echo and was done by the nurse. Now by this time all other patients started shouting for unorganised wait time so another representative was called to help the crowd. That guy without any clue he simply wrote down the names and sent them in with no proper background check.Now my turn came to consult Dr. Umesh with test reports the nurse gave half of the report and the other half was yet to be prepared. Now the dr got angry with the patient ( that is me) instead of nurse who has not completed her work on time and yelled at us not to meet him and waste his time until we get the full report and asked us to GET OUT OF THE ROOM. I have some more bitter happenings there during the same visit but my point is why is this hospital has been very bad in patient interaction. I would strongly suggest not to visit Columbia Asia and Dr. Umesh Gupta unless your fine to spend your money to completely unworthy treatment they give. To me doctors are people who understand the emotion better than the person suffering but here to my suprise I don't know how he became a doctor. please don't VISIT COLUMBIA ASIA AND DR. UMESH GUPTA. THEIR BILLING is another nightmare charging every single patient with extra 100rs as PPE kit cost for doctors as if he uses new PPE suit for each patient. If I have an option to rate 0 or less than that would be happy to rate that for this hospital.

Money making hospital... i don't recommend. anyone for there treatment. 😱😱😱

Good hospital with almost all facilities

Am rating 5 stars only because of Dr Muktha Nadig. It was my first pregnancy and I have multiple fibroids ( discovered during pregnancy scan) and they grew bigger in size throughout pregnancy. Doctor explained me the complexities clearly and made me feel comfortable throughout what could have been a scary experience. I had normal delivery. Doctor’s calm presence and positive talks in labour room gave me exact encouragement I needed.

Top class facilities 👌👌👌

Awesome

The hospital creates excessive bills. Treatment is not upto standard.

Even for enquiries of concern they charged Rs.30 for 5 minutes of parking...never expected 👎👎👎

I have checked in multiple times for myself and for visiting friends and family. An excellent hospital with most of the departments in working condition. From Hebbal to airport (around 25kms), this must be the only place with these many facilities. Highly recommended !

Good

This hospital is Expensive compared to others but maintenance is very good doctors and stuffs are nice. They tell you exactly to go patient's problem related doctors. You have to know the consultant by their

Doctor's are polite and know how to handle the situation. Ofcourse compared normal hospitals it's more expensive.

Nice hospital

I really enjoyed giving birth in Columbia! Gynecologist Mukta Nadig is the best doctor ever! She is knowledgeable and friendly! Highly recommend her to all expats in the city!

I visited the hospital on 2nd March for COVID vaccination along with my mother. Despite having network / connectivity issues with the COWIN software which was outside their control, the entire staff led by Dr Mylarappa was very responsive and helping. Developments regarding starting the process were informed every now and then. We were comfortably seated and once the process started at 12.50 pm, within an hour, about 25 persons were administered the vaccine. It was nice to see their staff assuring the senior citizens about the vaccine, need for getting the second dose and also the empathy and kind heartedness with which they handled the super senior citizens. Hats off to the entire staff.

Just got my first shot of Covishield at Colombia Asia Hospital, Hebbal. The when experience was very pleasant despite some glitches in verification. Very clean surroundings, polite caring and efficient staff, especially the ladies shepherding in and checking us after it was done and the nurses who gave the shot. Well done!

Dispite IT & SERVER issues, Dr. Mahesh & the entire Covid vaccine team managed all the seniors with patience & care. Finally executed brilliantly and all went home totally satisfied.

I had opted for my Covid vaccination at Columbia, Hebbal. Yesterday, when I reached there around 12 noon, there were a large number of people awaiting their turn, as the COWIN servers were down since 10a.m. The situation was handled well with empathy,tact,efficiency and constant flow of information. The actual process of vaccination was very smooth and seamless, once the technical glitches were over. Special acknowledgement of the efforts made by Dr. Mahesh,Mr. Chaterjee, Ms.Savitha,Mr Kaushik and the others. Thanks Sarabjit Singh Bajaj

Me and my husband went to Columbia Asia hospital hebbal today for our covid vaccine after registering today. The staff were absolutely efficient, empathetic and very considerate towards the senior citizens. Due to the BBMP site glitches there was a slight delay in starting the process but once it began the whole process went off beautifully. Special kudos to Dr.Mahesh and his team for coordinating and executing everything wonderfully. No VVIP treatment here

Today, I visited Columbia Asia hospital, Hebbal for my Covid vaccination. Hospital doctors and staff were very helpful and kept assuring us and updating about the few initial software glitches of Government aided program related to Covid vaccination . Despite the slight delay we got our jabs in a well coordinated manner by the doctors, nursing staff and the team lead by Dr Mahesh Mylarappa in a systematic way. Kudos to all involved!!! Jai Hind!!!

Worst experience, small hospitals provide far better services. There is no coordination among departments. No transparency in Bills. My Father in law is admitted there around 1:33 am. and morning 9 am we were been sent bill of INR 47, 000. By evening, the bill exceeded to 77,000 and so on next day morning it crossed 1 lac. No one tells the exact condition of patient . Even, when we try to connect to any concerned SPOC, they disconnect the call in between. Even parking charges they have kept Rs. 50 per hour. Everything in this hospital seem only for business purpose but service and other experiences are worst. Pathetic hospital and staff members. I would never recommend any person to visit this hospital.

Very good 👍

Hi all. We had our first shot of vaccine .All the front line people were vey co operative , humble & the way they were helping all the seniors with there guideline was worth appreciating.Dr Mahesh, Shivani Lakshmi have done fantastic .we really are thakful to them for their patience.Great job.J Jai hind. Hema Mukesh Vibha& Hemant.

Good process and overall operations

Good process in OPD. Sri, Vimal, Kshama, Ajeya, Oishik, Siji, Shivani, Asha sister doing a good job

The experience of getting the covid vaccination was very good, professionally managed with high precision and coordination, the warm welcome feel offered by the staff really helped out a lot. Special thanks to Dr. Mahesh Mylarappa for managing this effort with great professional passion and compassion to the patients. Mostly Senioro citizens in this phase. The staff awho administered the vaccine with great ease Ms. Laxmi and Ms Arpita. Overall Kudos to Columbia Asia Hospital Hebbal.

I tried to get the registrations done in cowin app for the vaccination. Mr Oishik from Operations team along with Srikumar from Customers care helped me out all throughout. Thanks to these angels. God bless.

Myself and my husband had our first dose of Covid vaccine today, 4th March 21. Wonderful job being done by the Dr. Mahesh and team. Seamless and quick. Thank you all!

The work done by your vaccine core team is amazing. Superb work done by the folks. Credit to the medical nursing customer care and operations team for getting straightened. Srikumar vimal shiji shama mahish kaushik are holding it strong rock solid.

Well organized. All staff were very courteous.

Today I had scheduled my appointment at Columbia, Hebbal,for Covid vaccine.The Head, Emergency,Dr Mahesh Mylarappa organised the entire process very nicely.All work completed in just one hour.The entire staff,Nurses involved in the work is extremely nice courteous.Kudos to the Hospital and the management.👍👍👍👏👏👏👏

Called for vaccine. Came to hospital. Guided by 2 gentleman dr mahesh and oishik. Took just 15 min. This is process efficiency. Superb folks.

Good hospital operations in discharge process .. it has improved a lot from past..Good job operations and customer care team...

People to appreciate in vaccine process - Oishik, kshama, Dr mahesha.. Good job guys

Good Operations overall.. Thanks to the process overhaul in OPD consultation and Pharmacy.

Today myself, my husband, my sister and brother in law took COVID vaccine at Columbia Asia Hebbal Hospital. Experience here was fantastic. Beyond expectations. Dr.Mahesh and his team were very good in handling the crowd and very well organised. Entire procedure completed in one hour. Hats off to Dr.Mahesh and his team.

Was.very good staff were excellent friendly was a nice smooth experience

Very good hospital. Oishik from Operations did a good job coordinating for the vaccine process. Good job by nurse Shiji also.

Magnificent staff for the Covid vaccination, polite, helpful. Wonderful nursing staff too. Didn't even know when the shot was administered. Kudos

Good service

Yesterday I went for walk in vaccination at Columbia Asia, Hebbal. The process was smooth. Everything went according to procedure. Everyone made me at ease regarding the vaccination. Came home satisfied. Thank you to everyone invovled🙏

Even after earning millions a day. You guys still want to charge ₹50 for doctors mask/gloves from each patient? Cant you even afford to provide mask and gloves to your doctors? Shame on the organisation to take advantage of the pandemic

Great service & outstanding effort from the Covid vaccination administering team led by Dr.Mahesh in the Hebbal branch. Kudos to the team & facilities offered 👏

Today my Inlaws( Mother and Father) got first dose of Covishield (Serum Institute) from Columbia Asia Hospital Hebbal Bangalore. Thank you very much to our Honourable Prime Minister of India Shri. Narendra Modiji for initiating COVID-19 Vaccination Drive and appreciate great support from Columbia Asia Hospital Hebbal team especially Dr. Mahesh and his team.

Very cooperative, very clean. Parking area very clean. Very spacious

Very good. Dr Umesh Gupta Cardiologist great doctor.

Most wonderful experience at this hospital when I went to get vaccine shots for my parents! Special mention to Dr. Mahesh Mylarappa (sp?) who is God sent here and did the most amazing job I have seen a doctor do in spite of huge chaos around the vaccine administration. I cannot thank him enough for getting my parents vaccinated well. Also a huge kudos to entire staff including attendants, bbmp personnel (Dr. Reshmi), nurses, ...they are so calm and patient and go above and beyond in helping every single person. Thanks all and keep up the great work, Columbia Asia hebbal!!!

Pathetic cheaters, will ask to get CT scans done even for minor issues with results always showing nothing. The doctors are there merely to earn commission by recommending in-house scans. AVOID.

If you have lots of money like lakhs and lakhs, please get the treatment done here, as suggested in the reviews below half of the treatment you will not understand why they did, other half will go on consultations which never happened, be ready for bloated price for simple things making your bill look fat and heavy. While there are very few docs who are genuine, I strongly do not recommend this place

Emergency headed by the outstanding Dr. Mahesh Mylarappa has been spot on and life saving 3-4 times in the last two years for our family. Excellent cardiology team and Dr Hirenappa for pulmonary care.

My sincere regards to Dr Kisalay Saurav Jha skin specialist dermatology for a very good treatment advice. My Skin allergy vanished without a trace just with an ointment. My regards to colombia hospital also for excellent service.Thanks. K sudheendra.

Nazim was very helpful through out the day to explain the process, coordinate with us and Doctors, lab consultants to ensure everything is processed faster and avoid lot of waiting queues . Thanks and Appreciated Nazim and Asha for all the support/help on the long day at hospital.

This review is regarding their comprehensive health package- 40+ years female - Charged 6500 rs. Basic tests like electrolytes and blood urea not included. Had to pay 1000 rs extra for that. Dental screening was not done as doctor was not available, even though it was part of the package. No deduction was provided for the same. Pap smear was not recommended as my mother was 60+. When asked then why is it included in the package, no satisfactory answer Was given. Again no deduction was provided for the same. I strongly suggest the management to come up with a senior citizen package like other hospitals rather than clubbing them with 40+ females and charging money for tests which are not recommended for that age group. It's basically cheating the customers. Other than these, the remaining tests were smoothly done, breakfast was good and Dr Umesh explained everything very well to us.

Very good I got COVID vaccination GOOD SERVICE FROM THE STAFF

The consultation fee is exorbitant. Besides every other services are also expensive. It is a hospital for upper class people. Middle class and retired people cannot afford to tTo think of this hospital. At least retired people should get discount of 25 percent..

Very professional and helpful staff. Always ready to take good care once you land at their premises. Well maintained and trustworthy services. Thank you Columbia Asia Team.

Excellent physiotherapy sessions - experienced doctors and the service is solid. Felt comfortable during my stay in the hospital. Extremely experienced surgeons and post op care is commendable :)

Yesterday visited hospital for covid vaccination , the team who take of vaccination was very good. However when I first approached front desk , the person was so rude , not just to me but with everyone who reach her for some details she gave very rude reply . Never expected this from a hospital like Columbia Asia . May be end of her shift ...not sure . But it was bad experience for me

The staff are all very friendly and attentive -- medical, paramedical, house-keeping, catering.... ALL of them. My stay in the hospital was not long, but they really made it easy, even after surgery. Thanks, everybody!

Apart from doctors.. rest of the crew are bad at serving needy.. they had misplaced prescription and after reminding twice it took 40 mins to find the prescription and another 20 mins to provide meds.. all this while, not a single apology or responsibility from the pharmacy.. Looks like they only want to make quick money but not provide minimum service. Be ready for long queue n unnecessary delays when visiting them.

I hospitalized my mother for renal issues. Prior to Columbia asia, I had been to several hospitals. This hospital has been the best to approach so far. Firstly , the main doctor we consulted was very clear with our issues and he gave a very good explanation about the treatment (patiently he heard the medical history and made a note of those). After 2 months of review (OPd) We were advised for admission due severity. Second, insurance department, very polite (specially Ameer, Chandra and nandini) so neatly they explain the procedure and guided me from day 1 till discharge. Next, nursing in the ward, many nurses specially Neethu in LDR department, and almost everyone were very professional. Jayasheela madam also very kind in taking the feedback and ensuring the issues are fixes immediately. IP department very kind. Management, facility, housekeeping everyone are very profession and things went very smooth until our stay. I would definitely recommend columbia asia as they are not like any other hospital (atleast few) who will loot money and scare us. They charge reasonable as per the treatment. Their followup system is excellent. If we trust , certainly we are benefited. Thanks to whole team of this columbia asia.

Went for a quick vaccination, took only 10-15 mins. The entire process was quick and doctor's were kind.

Service of doctors, staff and insurance section was very good. Specially madam Gagana priya from insurance section was very humble and very helpful. Over all services in Columbia Asia hospital is excellent

Looting begins the moment you step in the promises ₹40 per hour for parking, then in OPD they charge ₹700 + Covid handling charges. Staff is largely unprofessional too.

Approached this hospital yesterday to avail cashless hospitalization for my daughter who was having high fever due to poisoning, they were asking for a deposit of 10k, I don't know what is the meaning of cashless then. Good doctors there, but they should work on their insurance protocols.

I gone to Columbia Asia hospital to visit doctor,I don't know how to go to my concern doctor...but I got a help from Ms.Deepa I appreciate her for excellence support given to me to consult the doctor.thanks to Ms.deepa from my family.

Parking fee 30 rupees for 2wheeler and 40 rupees for 4wheeler which will increase each hour. Confused staff, they will send you here and there for billing, payment etc. Doctor is good. Each and everything you touch will cost you. If you take xray, the report will be sent to your mail ID, but if you need xray film that will involve additional cost apart from the amount that you paid for taking xray. In short, service not worth for the money they are taking.

Dr Hiranapppa given goood cure to my dad🙏Vishal helped so much as he's my goood friend, staff & accounts department Gagana priya, asha and Shwetha have made process go easily .. can say they are tooo goood..

Dr.Mridula (Opthalmology) was great, gave realistic expectations and timelines.Dr Mridula (Opthalmology) is extremely professional, she takes time to listen and time to explain. A first rate professional experience.

My experience with Columbia Asia hospital visited to hospital for vaccination for my wife was really happy with service given from the entrance front desk,nurses and doctors. Especially in the front desk it was busy and I was been diverted to other desk but in few seconds the person who was in the front desk (deepa) made the billing process within seconds and sent me to get vaccination. She did it in fast process. I would like to appreciate her for her hard work such type of staff should be recognised and within 15 min it was over, once again thnaks to Ms.deepa, nurses security and the doctors. I would like to refer my friends tho the hospital. Thnaks happy for the service.

Very nice hospitals🏥 doctor's👨‍⚕️ also good & very clean hospital provide good treatment

Please stop advertising for book an appointment. I am not understanding one thing that each and every hospital is asking to book an appointment and patient also booking their availability. they are not allowing patients for slot booked time but I can understand that some time plus or minus will happen. They will take appointments but they will ask patients to wait more than 2 hours or more. In that case why should patient has to book an appointment. Simply they will say before you these many are there.

I visited this hospital yesterday it's very good .....staff support is very perfect....Mr.Balaji helped us for the claiming the amount....he is very perfect in his work......I was very happy .....doctors are also to good.....quite good ....most helpful....

Visited for 2nd dose, awesome experience, registration for vaccination was seamless. All done in 10 mins including parking. Thank you, keep up the good work.

In the morning, when I took my son to hospital, ER people didn't respond well, but evening doctors helped my son who was having severe abdominal pain and lady PRE helped me in admission process. Sincere thanks to Dr. Hirnappa sir ,Pulmonologist. Thank you, for timely help.

I would like to appreciate CC team's Sri Kumar's support throughout my vaccination process.

Recently I had been to Columbia Asia hospital. Premises was well maintained and hygiene too. And they are following the covid guidelines. The behaviour of the hospital staffs are really appreciable and they were so helpful and kind enough to guide us

One of the best hospitals I have visited. Staff's are very helpful. Doctors are very patient & respond to each & every query of the patient. Special thanks to M/s Asha who guided us right from beginning. My mother under went total knee replacement & she got discharged in 5 days.

Highly professional, pleasant experience with COVID Vaccination Drive. Management Personnel, Sri Kumar guided very neatly for the vaccination.

Good noon to all..I'm very happy with the service provided by Ms.Jnaneshwari...She always did the follow up of my Health check up details. She assisted me to some of the services i required ..I'm very Thankful to her nd the Management for having such dedicated staff....

My father was admitted here with covid pneumonia and he recovered completely in two weeks. Hospital has all the facilities and cleanly maintained. Had a hassle free cashless insurance claim from star health insurance too. Insurance officer Mr. Chandrashekhar was very courteous. Dr. Hirennappa Udnur (pulmonologist) and Dr. Pavithra R (Internal medicine) treated my father. Both were very approachable and took excellent care with all the follow up tests necessary to treat further infections. Hospital helpline was very helpful in getting timely updates when he was in isolation. Very thankful to this hospital.

Mrs Oviya is hard working and sincere in her work and was of great help during the pandemic with Teleconsults .

My friend was admitted in this Hospital. I really like the hospitality given by the Nurses. Thanks Team. Thanks to Doctor also Keep it up.

Last three months back we visited the hospital and environment is good and staffs are given good services to the patients.I still remember a staff in the name 'Shilpa',she was so kind and generous to help me in everything😊

I did a lab test on a Sunday. I was supposed to get the soft copy of the result on Monday morning but there was no response. Tuesday I got the results mailed to me after 5 phone calls to the hospital and a lot of unattended calls by the lab department.

Very proffessional staff and treatment. System worked as per appointment and no time was wasted. Hassle free experience.

I have had a wonderful experience at manipal hospital. All the staff members are polite, helpful,

Experience at this hospital has been good. Doctor and Nurses take good care and give detailed information about the patient. Doctors have been very patient in answering questions and could even recognize newly discharged patients.... overall good feel.

Very efficient, we had gone there for our Covid Booster Dose on January 26, 2022. Received very prompt attention and service. The infrastructure seems to be good and well maintained. Quite helpful reception and medical staff.

Had a very pleasant experience while getting the vaccine for my daughter at the hospital. Paul Jebaraj at the vaccination desk was extremely helpful in explaining the process and helping us through it. This is one of our best patient experience in all our years of visiting the hospital. Dr. Sharril, the Pediatrician, was also really supportive and caring in his advice and treatment. Thanks a lot, keep up the great work!

Premises was well maintained and hygiene too. And they are following the covid guidelines. The behaviour of the hospital staffs are really appreciable and they were so helpful and kind enough to guide us.

My self admitted to esteemed hospital on 16 July for Corona treatment Good doctors and nurse. Suggestion to improve facilities in ICU, no water in bathroom to wash face or brush. No hot water. ICU cost so much , basic needs to be given and tissue paper box is there no tissue paper. Worst condition inICU. Please maintain properly Further patients should not suffer.

Experience at this hospital has been good. Doctor and Nurses take good care and give detailed information about the patient. Doctors have been very patient in answering questions and could even recognize newly discharged patients.... overall good feel.

Superb experience right from the caretaker who assists patients on wheel chairs into emergency room. I had 2 occasions where i had to rush in at 3am and 2 pm separately for two different situations with my sons. The duty sister and male nurses were highly attentive and quick to respond. The doctors on duty and specialists are highly professional and superb overall.

I Have been a regular visitor for Dialysis & Nephrology. Patient care is very good. Insurance department is also doing a great job by processing our bills smoothly. Reception and farmacy staff is courteous.

Polite staff with experienced doctors. Good facility

I had been there for comprehensive health check up and was impressed to find very streamlined approach. Ms Nazim explained all steps clearly and all lab attendants were very friendly. The consultation was offered in the end by specialist and explained all test results outcome and suggested preventive measures. It was very pleasant experience.

Aisha ma’am - At the front desk helped me with all my medical examinations for pilot training. She was even kind enough to attend my calls and mail me the reports immediately. 5 stars for Her. One of the best hospitals @Manipal

Doctor's are all very well experienced and treats patient well,Housekeeping cleaning in general ward was excellent and cleaning staff's did up cleaning regularly. Thank you for letting our stay be pleasant and nice.

My grandmother was admitted in cardiology department, excellent doctors who explain condition , prognosis and treatment plan in simple manner . But the nursing care is way below expectation. In the ICU , they delayed giving meals to her and even yelled at her . And in the wards , a minimum of three reminders for administer insulin for each meal . Medications at night are given at 10:15pm , well after the patient is asleep . It's a pitiable state of affairs because the doctors are amazing.

Commendable services by the dedicated doctors and staff. Patients are taken good care so as to ensure they get best treatment and care. It does come at a cost, if you can use the facilities and get good resluts

On June 28th, 2023, I made an appointment at this hospital for my daughter, as she was experiencing cough and fever. The doctor provided some prescriptions to address her symptoms. However, after two days, she developed ear pain, prompting me to contact Manipal Hospital for a follow-up visit. The person who answered the call assured me that the doctor was available and instructed me to come immediately. Within 15 minutes, I arrived at the hospital.The lady at the front desk said that the doctor was only available in the morning. With no other options, I reluctantly consulted a new doctor, incurring an additional cost of 800rs(they were not ready to pay the doctor prescription without paying the fees). This kind of situation has occurred multiple times at Manipal Hospital. Furthermore, none of the prescribed medications were available at the hospital's pharmacy. Need to pay 50rs as parking fee , even if you keep the vehicle for 15mnt. Other than these, It is frustrating that even in severe cases, a bed is not provided until a room becomes available, even if the intention is to be admitted. I sat in the reception for 6hours with high fever just because of unavailability of rooms.i have seen many of them with same condition (atleast the hospital should provide a place to take rest till the room is available). We need to deposit 10k before getting admitted. After claiming insurance they had to give 6k as a refund, but I would have called 3,4 times to get that refund. finally I ended up going directly to the hospital to claim that refund.

I can't thank you enough for the special, excellent care you have provided and for the unique gift you are to your patients.” “I am blessed that you are my doctor, I have great confidence in you and your abilities”. “Thank you so much for the great care and surgery you performed on me.

The staff is incompetent. Dealing with them was tedious. The staff at the Gastro department- Fatima and another technician ( Male) didn't know anything. Fatima made me wait for 30 minutes for no reason. I just needed a 30 seconds time with the doctor to confirm if the tests that were ordered were correct. I kept requesting her to let me meet the doctor but she sent others without paying any heed to what I had to say. A complete waste of time and money. The nurses at the lab don't know anything either. They were apparently enjoying poking needles for blood test, they were calling each other to find the VEIN and having fun time. Apparently my mother was their practice TOY. 6 needle marks to find a vein. WOW. Vishal Rao, the cashier doesn't know anything. I kept telling him that I only need one test today, but he anyways went ahead and billed me for whatever he thought the tests were. Because you see, asking the doctor what he wanted was worthless for him, he preferred asking those noob nurses who didn't even know how to look for a vein. Later doctor informed me that it was the wrong test and the tests they were going to do were the same that i had already got. Waste of blood, waste of money, waste of time. Later, i went for refund as i had to come back home. Now i was assuming that since it is the hospital's mistake, it should be resolved peacefully, but no... Ms Aisha thought of dealing with it without even listening to my issue. She got defensive and justified why her staff did what they did. Overall, it was hectic dealing with people at MANIPAL HEBBAL. the doctors are amazing, undoubtedly, but before we reach the doctors, we deal with these buffoons and this is troublesome. I would rather go to a clinic.

I had an exceptional experience at Manipal Hospital. The staff was highly attentive and professional, ensuring my comfort throughout my visit. The medical team displayed a deep level of expertise and explained every aspect of "my mother's treatment" thoroughly. The facility's cleanliness and organization were also impressive. I left the hospital feeling well-cared-for and confident in the quality of care I received.

Helped us detect an important issue via blood test performed during our stay in emergency. I initially thought why the blood test was expensive but and later i realised what they have done got to know about a critical issue. Thank you Manipal.

The hospital staff is pretty welcoming. The services are up-to international standards. Just one thing which annoys is they charge you parking fee even if you are spending thousands of money for treatment, something which hampers the brand value of Manipal. Other than that , everything seems to be valuable.

One of many prominent hospitals found in Bangalore. Found good service when visited last time for an emergency visit. All the necessary tests were done in quick time and results were provided pretty quick as well even thoughit was around 10 PM. Duty doctors were good in informing the details on regular basis. Finally the billing too was quick and quite happy with the overall service. A Small Request: We are responsible for our Actions. Lets be mindful in all our actions, kids observe and pick the wrong stuff quickly from elders.

I recently had the opportunity to visit Manipal Hospital, and I must say, I was thoroughly impressed with the level of care and professionalism I encountered. From the moment I walked in, the staff were courteous and attentive. The doctors and nurses were knowledgeable and took the time to explain my treatment plan in a way that I could understand

A very poor experience of service by staffs, food and they charge a bomb ! Nurses except a couple of them behave like dead bodies, even after repeated requests, they simply don’t care! Admin team is adamant. Since patients don’t have much choice, they come automatically, no one here cares for patients. They allow people to take releguious prayers in shared rooms with loud noise! Utter nonsense happened while I got admitted for a knee surgery. Except the doctors, everything was a mess!

My experience was very positive since admission till discharge was outstanding Dr maruthesh surgeon par excellence n truly commendable all my problem was managed professionally. Dr Maruthesh Took time to thoroughly understand my concern. Patiently addressed all my questions and provided clear explanation. @ anesthesia center Dr Poornima's approach towards patient is commendable and exudes confidence which is incredibly reassuring for anxiety patients like me undergoing the surgery. Also dr with golden chain has reall got golden heart(forgot to ask Dr's name)is very compassionate n understood my concern and was so re assuring. He assured the he will be with me for entire process. All the Nursing Staff is excellent especially and Ms Nirosha services with smile dedication n alwas available for help is beyond my expectations she is asset to nursing staff team. Ms Turleen also equally good and dedicated. Housekeeping is very good. Doctor Ms Catharina are professional and gave confidence to the patients. .all the staff were very good and outstanding support was given by Mr. Prasanna was very warmth supportive good.please keep up the good work

I have visited to this hospital to see my friend's daughter. But horrible experience, they mother is doing fine and tried to feed the baby and again after few hours they said mother had brain stroke or tissue damage. When mother was doing fine after c-section how did she had brain stroke? What is the truth ? Till date baby is waiting to see her mother.

Writing this review after a month of my delivery. Initially they made to delete the review when I was in hospital. The nurse and doctors are very irresponsible in labour ward. They don’t even care about the patients, we used to call them multiple times for help. But still no proper response and treatment. They treat like we were there for free and treating us for free. Government hospitals are far far better than this hospital. I made a very big mistake by going there. Even after shifting to room, no proper treatment, doctors get confused with patients history and give wrong information. Very less staff. Coming to price they charge you double the estimation. Cost of food in cafe is history, you need atleast 500 for two people per meal.

Hi , Whomever it concerns to in Manipal hebbal. Really disappointed with the nursing staff here.My grandfather got admitted for kidney stunt replacement. Doctors are really good thanks to Preetham Dev and srinivas raju , but few nursing staff not even responding for any things that's required. He has a rice tube and has to be fed for every 2 hours even though we informed them earlier until we say no one even approaches to fed my grandfather. Even while discharging nursing staff or any other helper staff isn't responding to get his on to ambulance instead asking ambulance driver and helper to get shift him. What sort of management is this , even less Reputed hospital does it better. Really disappointed with way it's been done However doctors are really good , nursing staff and management should take a deep leap of change and should learn to respect patients. Thank you

The hospital's patient care is good. The staff here Doctors, Nurses, Pantry etc is good. The surgeon who treated & operated my husband for Umbilical hernia is very good. The only concern hear is there is no bed facility to the attendant of the patient in the general ward catagory , where 5 patients are accommodated in one room, not even a small bench except one chair at the night time. The hospital should understand that attendants are also human, and they also need rest at the night time. The price of IPD, surgery are high compared to other good hospitals of same category in Bangalore.