Enchantic image

Enchantic

Lingerie store Beach clothing store

😠 Fraudulent behavior with the billing!! I had showed the Paytm App which said Payment done and still they refused to accept the screen and said that whatever debited would be credited back. Asked me pay again if I wanted to make my purchase. When asked again on what's to be done if it doesn't happen,... People often mention customer, service,


Address

166, Commercial Street, Tasker Town, Shivaji Nagar, Bengaluru, Karnataka 560001, India

Website

enchantic.business.site

Contact

+91 80504 21700

Rating on Google Maps

3.90 (46 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10:30 AM to 8:30 PM
  • Monday: 10:30 AM to 9 PM
  • Tuesday: 10:30 AM to 9 PM
  • Wednesday: 10:30 AM to 9 PM
  • Thursday: 10:30 AM to 9 PM
  • Friday: 10:30 AM to 9 PM
  • Saturday: 10:30 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: customer (10) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Apoorva R. 2 years ago on Google • 6 reviews
    Fraudulent behavior with the billing!! I had showed the Paytm App which said Payment done and still they refused to accept the screen and said that whatever debited would be credited back. Asked me pay again if I wanted to make my purchase. When asked again on what's to be done if it doesn't happen, I was assured that I can always connect back with them. It's proved by Paytm that it's a double debit, and they refuse to payback the amount. Disgusting behaviour of always dodging calls when calling for follow up. It's been a month now! I wish there was a zero 🌟 rating because they don't deserve a single one.
    3 people found this review helpful 👍

  • 1/5 Arifa S. 5 years ago on Google
    It was very worst experience shopping here... Staff very lazy dont guide in a proper way.. Totally unsatisfied . I really suggest not to opt fr dis
    3 people found this review helpful 👍

  • 3/5 FERAL A. 6 months ago on Google • 42 reviews
    Response from the store over WhatsApp was very good , also sent many options/pics of hot lingerie over WhatsApp which I really appreciate, finally my girl picked up something sexy for us but she mentioned that very less options for sizes were there it seems, also the lingerie we picked up tore on our first try (even before we went wild🙃) , I did not feel it was value for money I mean I guess the quality needs to be better, also what do I know about women’s lingerie 🤷‍♂️ please keep more options ❤️
    2 people found this review helpful 👍

  • 1/5 lidhiya J. 8 months ago on Google • 6 reviews
    Not even worth 1 star . Worst customer experience ever . Owner showing disgusting expressions on customer as ppl are taking time to select the items . Every time asking sale girls whether the purchase is done ,else he is passing unnecessary rude comments. If we are spending our hard earned money in purchase, we can’t even take few minutes to select the item or what. Very worst customer experience. Arrogance at its peak.
    2 people found this review helpful 👍

  • 1/5 AMV 8 months ago on Google • 122 reviews
    Good store, great collection. My mum and aunt have purchased from here. The reason of my feedback is, I don’t stay in Bangalore and my mother purchased a night dress for me, which I honestly didn’t like, so i checked the bill , it was written that if the clothing is in the original/unused state, the exchange it. I called the next second my mum gave it, I wasn’t really happy with it, so i called them immediately to inform that, as soon as i reach bangalore i shall exchange this item, they agreed to it, apparently i had a call with Mr.Siddique who politely told me he would make this exchange happen, on his word, I specially went to Bangalore, with the bill, the original packaging, everything. The conveyed the same to the person who sits on the bill desk, and he really was like, “we don’t exchange” i said, “the products ‘ are in original condition & the bill is here” he just spoke so rudely and so loudly infront of other clients, i really felt embarrassed, they started doubting my purchase, i had to call my mother to get the entire purchase cross checked, i was really upset by their behaviour towards me, I still couldn’t understand if this was because I was from a different city and not a bangalore localite? Personally will never go here after how they spoke. They could’ve told the same thing politely. Really felt sad.

  • 1/5 Namratha H. 4 years ago on Google • 11 reviews
    Bought defective transparent straps and went to return it. The first response was no without checking. I asked them to check it and they were trying to convince me that it wasn’t defective. I showed them the defect. It didn’t stretch at all ,therefore useless. They acted like they did me a favour and replaced it. They were rather rude and having shopped there for years I decided never to go back again.
    1 person found this review helpful 👍

  • 1/5 ash l. 1 year ago on Google • 4 reviews
    These people don't even deserve 1 star. Doesn't talk with manners, always behaves rudely with the customer. Before buying, they tell their own made rules. Have you ever heard and seen saying that you cannot trail the slip. Bra is allowed to be tried but not the slip. how can it be Really don't you think this is a ridiculous reason? Does this make any sense? Nonsense and can't even exchange. And refuse the request of the customer very rudely. This is not fair to the customers. Neither these people have the value of the customer nor of themselves.
    1 person found this review helpful 👍

  • 1/5 Shruti. B. 2 years ago on Google • 3 reviews
    Horrible customer service they lie and cut calls wen have no answers and then they stop answering you! Worst customer service I've ever received in my entire life🙄😏
    1 person found this review helpful 👍

  • 5/5 Mrinnalini M. 4 years ago on Google
    Excellent service doorstep delivery and quality articles. Was a pleasure shopping off WhatsApp with the store.
    1 person found this review helpful 👍

  • 4/5 Abdul S. 3 years ago on Google
    Huge collection of exotic ladies lingerie...good customer service.. Well arranged sections
    1 person found this review helpful 👍

  • 1/5 Prachi N. 6 months ago on Google • 55 reviews
    The worst staff. They show us collection as if they are doing some favour for us. Just yukk

  • 4/5 KUTUMBA F. 3 months ago on Google • 12 reviews New
    I know this shop for the past 20 years. You can find sexy lingerie and beautiful swimming sets.

  • 5/5 Zainab A. 3 years ago on Google
    Great experience of online shopping. Affordable and efficient.

  • 5/5 faru n. 7 years ago on Google
    Best store for night ware and swim ware

  • 5/5 Chirag M. 5 years ago on Google
    Good and efficient staff ready to help in anyway possible

  • 4/5 Neelam 5 years ago on Google
    Amazing..fair price and good quality

  • 5/5 Samra N. 4 years ago on Google
    The best and widest collection in Bangalore. Excellent service & the most exclusive stuff makes me want to go back

  • 5/5 ECHO Center for Juvenile J. 6 years ago on Google
    Elite store for ladies loungries which has the facility for trail

  • 5/5 afra s. 5 months ago on Google • 2 reviews
    Excellent service & the most exclusive stuff makes me want to go back.!🛍️
    1 person found this review helpful 👍

  • 5/5 DIVINE C. 5 months ago on Google • 1 review
    Excellent Range of products and good customer service!


Call +91 80504 21700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Women's clothing
  • Accessibility
    • ✗ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ Same-day delivery

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