2/5 Jaela L. 1 year ago on Google
I’m
only
giving
this
review
2
stars
because
of
the
service
from
the
two
ladies
that
were
out
waitresses.
One
ladys
name
started
with
a
M
and
I
never
got
the
other
ladies
name
but
I
appreciate
them.
My
fiancé
and
I
booked
a
530
pm
Sunday
reservation
3-4
weeks
in
advance
to
gather
our
groomsmen
and
bridesmaids
together.
The
restaurant
called
15min
before
our
reservation
informing
us
that
they
were
behind
and
will
need
to
push
back
the
seating
time
to
630.
We
arrived
with
some
of
the
party
(not
all
guests
came
)
and
was
told
we
could
not
be
seated
because
all
of
our
party
was
not
there.
I
informed
Alex
who
seemed
to
be
the
manager
that
we
were
told
15min
prior
to
the
original
time
that
it
needed
to
be
pushed
back
and
we
had
ppl
coming
from
Sacramento
and
emeryville
area.
Basically
having
to
plead
to
be
seated
and
have
water
due
to
the
inconvenience
of
the
restaurant.
Long
story
short,
our
experience
seemed
to
be
a
first
come
first
serve
type
of
situation
even
though
they
were
aware
of
our
large
party
and
the
time
we
reserved.
There
were
other
large
parties
present
and
there
were
things
missing
from
our
entrées
such
as
all
the
sauces,
the
ice
cream.
My
sister
in
law
didn’t
receive
her
fried
rice,
as
well
as
multiple
groomsmens
orders
were
incorrect-
so
we
definitely
paid
extra
for
the
items
we
did
not
get
or
were
accurate.
I
enjoy
kimonos
and
have
been
coming
here
for
some
time
but
I’m
not
really
happy
with
the
experience
we
had
here.
I
can
tell
they
were
overbooked
and
instead
of
turning
people
away
to
accommodate
the
people
who
already
had
a
reservation,
they
allowed
others
to
be
seated
then
played
catch
up
with
us
and
a
couple
who
had
reservations
at
7.
Either
that
or
overbooked
everyone.
Overall
it
seemed
to
be
unorganized
and
my
bridesmaids
were
more
upset
that
the
manager
on
duty
did
not
try
to
accommodate
for
their
inconveniences.
We
definitely
made
the
most
of
our
experience
and
chose
to
have
a
good
time
but
in
the
future,
we
won’t
be
returning
unless
we
it’s
just
two
of
us
or
to
go.