PEUGEOT STELLANTIS &YOU HAMBURG ALTONA image

PEUGEOT STELLANTIS &YOU HAMBURG ALTONA

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😠 Embarrassment and impudence I took my Peugeot 307 to the Peugeot workshop in Hamburg-Altona. TÜV failed because engine management was not OK. Peugeot carried out diagnostics and troubleshooting. The price for this is 83.50 EURO. Peugeot diagnosis was: "Electric valve for ventilation of the cooling... People often mention Peugeot, workshop, service,


Address

Bornkampsweg 142, 22761 Hamburg, Germany

Website

www.stellantisandyou.com

Contact

+49 40 29841320

Rating on Google Maps

4.00 (137 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7:30 am to 6 pm
  • Thursday: 7:30 am to 6 pm
  • Friday: 7:30 am to 6 pm
  • Saturday: 9 am to 2 pm
  • Sunday: Closed
  • Monday: 7:30 am to 6 pm
  • Tuesday: 7:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Peugeot (14) workshop (8) service (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kai 2 years ago on Google
    (Translated by Google) I cannot recommend this workshop. Apparently there are massive problems with the switchboard at the moment. For several weeks I could not reach anyone there by phone. I always ended up at headquarters. She made several requests for a callback. There were no calls back. In the regulation of accident damage, this workshop works together with a law firm, which should be commissioned in order to avoid paying in advance. Even if the insurance company has issued a written approval order based on a report from this workshop. This increases the damage to be compensated by the lawyer's fees, which is questionable with regard to the solidarity of the insured. (Original) Ich kann diese Werkstatt nicht empfehlen. Offenbar gibt es momentan massive Probleme mit der Telefonzentrale. Über mehrere Wochen habe ich dort telefonisch niemanden erreicht. Ich landete immer in der Zentrale. Die trug mehrfach Rückrufbitten ein. Die Rückrufe blieben aus. Bei der Regulierung von Unfallschäden arbeitet diese Werkstatt mit einer Anwaltskanzlei zusammen, die zu beauftragen sei, um Vorkasse zu vermeiden. Selbst dann, wenn die Versicherung schriftlich auf der Basis eines Gutachtens dieser Werkstatt einen Freigabeauftrag erteilt hat. Damit wird der zu ersetzende Schaden um die Anwaltskosten erhöht, was bedenklich hinsichtlich der Solidargemeinschaft der Versicherten ist.
    1 person found this review helpful 👍

  • 4/5 Ángel C. 7 years ago on Google • 2618 reviews
    Call me

  • 4/5 Carighan M. 5 years ago on Google • 151 reviews
    Really good service. Sometimes have to wait a bc fair bit but service takes time so that's hardly surprising.

  • 5/5 Felipo “ET” G. 6 months ago on Google • 72 reviews
    Just the fact they cleaned my car (I have 2 devil kids) after the Wartung, deserves 10 stars :D Have been doing the yearly maintenance here for 5 years now, no surprises, prices are aligned with the market.

  • 5/5 Oliver L. 7 years ago on Google • 69 reviews
    Top

  • 5/5 Catcher BIG R. 5 months ago on Google • 54 reviews
    Great team, you feel like you're in top hands and they promptly help even when there's a lack of staff 👍🏻👍🏻👍🏻

  • 5/5 Karsten K. 6 months ago on Google • 12 reviews
    As always, very good. I had a great service advisor who explained everything to me. While I waited for maintenance I was offered coffee and was able to use the WiFi. Our daughter bought a Citroën there and was very satisfied. Small but nice.

  • 5/5 Karin V. 1 year ago on Google
    (Translated by Google) Great service! I was in an "emergency" with my used Peugeot and I was helped unbureaucratically and competently! Thanks to Stellantis Nord in Bornkampsweg!!! (Original) Grossartiger Service! Ich war in einer „Notsituation „ mit meinem gebrauchten Peugeot und mir wurde unbürokratisch und kompetent geholfen! Danke an Stellantis Nord im Bornkampsweg!!!

  • 5/5 Frank F. 2 years ago on Google
    (Translated by Google) I'm always in Hamburg for a few days. For the third time I had a minor problem with my Peugeot. For the third time I was given a solution extremely quickly, easily and competently. It can't be a coincidence, this workshop not only takes care of the car but also of the customer, thank you!!!! (Original) Bin immer mal wieder für wenige Tage in Hamburg. Schon zum dritten Mal hatte ich ein kleineres Problem mit meinem Peugeot. Zum dritten Mal wurde mir extrem schnell, unkompliziert und kompetent eine Lösung beschert. Das kann kein Zufall sein, diese Werkstatt kümmert sich nicht nur um das Auto, sondern auch um den Kunden, vielen Dank!!!!

  • 5/5 Tomas K. 1 year ago on Google
    (Translated by Google) Scheduling an appointment over the phone was a bit tedious, but the service that followed was convincing, quick and clean. (Original) Die telefonische Terminvergabe war etwas mühsam, aber der anschliessende Service war überzeugend, schnell und sauber.

  • 5/5 yuki m. 3 years ago on Google
    (Translated by Google) Very friendly contact and quick appointment. The repair and MOT only cost me half the price that the workshop that failed the MOT offered me. Every step was discussed with me. I also got the car back cleaned. Super Service! Only here! (Original) Sehr freundlicher Kontakt und schnelle Terminvergabe. Reparatur und TÜV haben mich dann auch noch nur die Hälfte des Preises gekostet, den mir die Werkstatt vorgeschlagen hat, bei der das Auto durch den TÜV gefallen ist. Jeder Schritt wurde mit mir abgesprochen. Noch dazu hab ich das Auto gereinigt zurück bekommen. Super Service! Nur noch hier!

  • 1/5 Leszek K. 4 months ago on Google • 1 review
    Embarrassment and impudence I took my Peugeot 307 to the Peugeot workshop in Hamburg-Altona. TÜV failed because engine management was not OK. Peugeot carried out diagnostics and troubleshooting. The price for this is 83.50 EURO. Peugeot diagnosis was: "Electric valve for ventilation of the cooling water (OP 132333) is defective and must be replaced". Of course Peugeot doesn't have this spare part. I waited in vain for over a month and received no response. In desperation I drove to another car repair shop (not a Peugeot) and they discovered that the cause was completely different. The valve OP 132333 was and is in order! The diagnosis made by the Peugeot was incorrect, misleading and even irrelevant (actually an embarrassment). After I informed the Peugeot workshop by telephone about the incorrect diagnosis, the branch manager declared me PERSONA NON GRATA and he no longer wanted to see me in his workshop (utter impudence). This is how Peugeot treats its customers. Since I paid 83.50 EURO for free, I hereby demand that Peugeot in Hamburg-Altona reimburse me for my costs. I do not recommend this company. ONCE PEUGEOT, NEVER MORE PEUGEOT
    1 person found this review helpful 👍

  • 1/5 Martin H. 6 months ago on Google • 2 reviews
    So I like my car, but the local service is a disaster. After four years (extended service time after negotiation because the car arrived six months later), looking back I was just annoyed. I wouldn't recommend buying a car there.

  • 5/5 Harald D. 6 months ago on Google • 2 reviews
    There are automobile salesmen and there are Lars Richert. I have already made a few purchases with Mr. Richert and I have to say, it is always a pleasure. He always tries to put together the optimal vehicle and price for you. Small downside, there are no cookies with his coffee, which is always too strong

  • 5/5 Thorsten 10 months ago on Google • 1 review
    Very friendly team. Fast help with very good service. I can only recommend this location.


Call +49 40 29841320 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Car hire
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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