Eplehuset Servicesenter Bergen image

Eplehuset Servicesenter Bergen

Computer store Electronics repair shop

😠 Bad, slow, the electronic equivalent of a number in line is based on your tel number where they send you sms about your turn in the line but what they don't tell you is that they sell you umber to advertising company which starts to send you junk sms comertial and get this I gut a notification as i... People often mention iphone,


Address

Strandgaten 64, 5004 Bergen, Norway

Website

eplehuset.no

Rating on Google Maps

3.60 (67 reviews)

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Working Hours

  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 4 PM
  • Sunday: Closed
  • Monday: 10 AM to 6 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Odd “Chameleons w. 4 years ago on Google • 247 reviews
    Bad, slow, the electronic equivalent of a number in line is based on your tel number where they send you sms about your turn in the line but what they don't tell you is that they sell you umber to advertising company which starts to send you junk sms comertial and get this I gut a notification as if I have a unpaid bil, looks like it comes from the 🍎 but it's a fishing add designed to copy your credit card details and then you are in serious trouble. Watch out.
    2 people found this review helpful 👍

  • 5/5 Andrew Chen (. 4 years ago on Google • 10 reviews
    Fast quick service
    1 person found this review helpful 👍

  • 4/5 Ruben F. 2 years ago on Google • 28 reviews
    Staff was very nice and responsive and they repaired my laptop for free. Only 4 stars since it took 14 days instead of the mentioned 7.

  • 5/5 DCKmusic 1 year ago on Google • 26 reviews
    I came with an iPhone 12 pro Max because my display stopped working, very nice staff (Victoria B.) She took everything well and professionally, good contact with the technicians. Thank you and best regards !

  • 5/5 H n. 8 months ago on Google • 26 reviews
    the staff were very kind and offered good quality service.

  • 5/5 Hanne �. 3 months ago on Google • 11 reviews New
    Good, professional and thorough service; support in store took the time to go through error diagnostics on the problem and explain, listened to input and came up with several solutions

  • 5/5 Delfin 4 years ago on Google • 9 reviews
    Very helpful

  • 1/5 Reidar H. 2 years ago on Google • 3 reviews
    Don't have a loaner phone, nonsensical to think that people are willing to wait for many days without a phone while they get a replacement device sent to them. Used them many times for screen replacement, but never again. Also takes 400 to do absolutely nothing. Go to Power instead. They fix

  • 3/5 Roy J. 1 year ago on Google
    (Translated by Google) Oct2021: Must deliver new Iphone 12 due to error with wifi / bluetooth / restart issues. They do not have a payphone. 6 days repair time. Should be on the waiting list on loan phone to get an iphone handed in, but they should get in touch after a couple of days. 6 weeks ago now. Thank you. May2022: has its own new phone, samsung. Delivers iphone on warranty. Main workshop is unable to fix / find the fault. New iphone 12 on warranty. Everything within 5-10 days. Satisfied 4 stars. A total of 3 stars. Since the submission should have worked 100% the first time. So now I'm samsung, noob again. (Original) Okt2021: Må levere inn ny Iphone 12 pga feil med wifi/blåtann/restart-issues. De har ikke lånetelefon. 6 dagers reperasjonstid. Skal stå på vente-liste på lånetlf for å få levert inn en iphone, men de skulle ta kontakt etter et par dager. 6 uker siden nå. Takk skal dere ha. Mai2022: har egen ny telefon, samsung. Leverer inn iphone på garanti. Hovedverksted klarer ikke å ordne/finne feilen. Ny iphone 12 på garanti. Alt innen 5-10 dager. Fornøyd 4 stjerner. Totalt 3 stjerner. Siden innlevering skulle ha fungert 100% første gang. Så nå er jeg samsung,noob igjen.

  • 5/5 Eirik Meyer A. 3 years ago on Google
    (Translated by Google) I was having trouble getting a Flight log out of my Ipad. I met a friendly young man who had time, patience, competence and understanding. 15 minutes after I entered the door, the files were uploaded to Filemail. Rare customer experience. Dice roll 6. (Original) Jeg hadde problemer med å få ut en Flight logg fra min Ipad. Jeg møtte en vennlig ung mann som hadde tid, tålmodighet, kompetanse og forståelse. 15 minutter etterat jeg kom inn døren var filene lastet opp på Filemail. Sjelden kundeopplevelse. Terningkast 6.

  • 2/5 per g. 1 year ago on Google
    (Translated by Google) Destroyed my mec pro when it was inside. Went on forever before I was offered someone new. (Original) Ødela min mec pro da den var inne. Gikk evigheter før jeg fikk tilbud om noen ny.

  • 2/5 Vienna V. 1 year ago on Google • 2 reviews
    Rude lady. I know very little about technology. The lady asked me something before she could fix it. I say I don't know. She replies with "you can't come in here and expect me to fix your mobile and you don't know that". The question was something about whether I had ever plugged in the usb or something like that.
    1 person found this review helpful 👍

  • 1/5 Richard T. 2 years ago on Google • 2 reviews
    Machine stopped working after update. Black screen. Was told that this is something I can fix myself, so I had to pay for the case (absolutely crazy claim!). Came to pick up a PC, and they say that the NOK 800 has gone to debt collection, and thus they cannot deliver the PC. I say that I can pay the sum and extra. But, they didn't want to. Suggested NOK 5,000 in the end, so they can rather credit the money afterwards, but they didn't want this. I also say that the reason I haven't been able to pick it up earlier is because I don't often have time to go down to the center of Bergen. That is why it is important that I can take it with me now. They refuse to deliver. I ask to see where this is written so that they can have my PC as collateral. They say that it is in the service agreement that I have signed. I ask to see this. After not finding any information there, they refer to the Debt Collection Act, which is not stated there either. In return, it states that the debt collection claim must be in relation to the bill. Still, they would not release the PC, which cost NOK 17,000, for a bill of NOK 800, which had gone to debt collection. It is not good to be treated like this, and for a company to take the value of others in this way. There was no room to find other solutions, and despite the fact that we were on legal data and showed that they are doing something illegal, they stuck to their point. I left and said I was going to report this to the police. Encourages others who have received the same treatment from a company to do something about it. It is not good that they can invent whatever they want, and individuals are left powerless.


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Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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