Featured Reviews


Frequently mentioned in reviews: hotel (20) room (15) rooms (11) nice (8) good (7) staff (7) Wyndham (7) reception (6) pool (6)
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  • 4/5 Andrew D. 2 years ago on Google
    Interesting hotel main building with period decor, even a suit of armour! Rooms are in a modern wing and are good. Service is very good. Food is good but if you are a vegetarian, like me, be aware there are only 2 choices so if you stay 3 days or more..... Also no restaurant or bar service from 10am to 5pm. No lunch or coffee - you must get in your car and look elsewhere. Pool closed for maintenance (why didn't they do that in lockdown?). Fountains in gardens seen on website not working.

  • 4/5 INI S. 3 years ago on Google
    It is a beautiful old hotel, one time it was a grand luxurious hotel but it has lost its shine a bit due to maintenance issues but nothing some handy work can't fix. it's old glory can been seen all around, beautiful marmer floors, extremely detailed decorated walls and ceilings, you will not find this anywhere else. The staff is really friendly and tries hard to please you. After the room upgrade we had a very pleasant stay.

  • 1/5 Stephanie G. 3 years ago on Google
    An unfortunate bad experience I’m an ex Wyndham receptionist (in Guayaquil, Ecuador) and I was so looking forward to my wellness weekend at Wyndham Garden in Gummersbach. I told my boyfriend the service standards the hotel chain has, leading him up on what resulted in disappointment. 1.. ATTENTION the pictures are deceiving on booking!*** I booked on booking.com a one large bed for two adults. I also asked for this as a special requirement for our room as well (we have bad experience sleeping in a two-bed bed). The room we got had two beds set together. I asked reception if there were bedrooms with only one bed, and they said NO BEDROOM HAS ONE LARGE BED at the hotel. Note: Shampoo, soap, conditioner are amenities inside the same bottle* plus there is a bottle of mineral water. A kettle to make warm water for coffee and tea is available. Nothing else as amenities besides the obvious (that is: towels). 2.. there’s mold on the walls. Our room had a spider on a corner. Besides that, we saw a little brown animal running by the bed. So we could already see that this room has not been properly clean since it was re-open for the public. 3.. We ordered delivery to eat inside the room. NOTE: in the Wyndham I worked at, deliveries would be taken to the room of the guest who ordered. We went though to reception to pick the food that had arrived for us. We didn’t ask if our dinner could be taken down to our room because when we got the call that our food arrived there was just a “your food is here.” 4.. The breakfast is not at the Wyndham standard at all. At least not the standard I know from Wyndham. Usually there would be some small cakes, different types of milks or at least one more option (there was only cow milk), the fruits smelled like vinegar our first morning and tasted already old (or that they were not stored in the fridge the day before). NOTHING was labeled with possible allergic reactions which I find extremely thoughtless at a food service. You might think this is obvious, but it’s not. Besides, it’s dangerous. 5.. The following morning, on my boyfriends birthday, we left to explore around. When we came back at 4pm and housekeeping left our room exactly how we left it. Nobody came by to make the bed, pick the garbage we had (it was mostly paper wrapping from gifts and pizza boxes), the empty tissue box was not replaced, no new towels were left. Reception showed up and got the garbage and gave us new towels along with a bar voucher. A bar voucher we would have gotten anyway if we voluntarily asked to not have our sheets changed. 6.. it’s a wellness accommodation and yet there are no spa amenities in the rooms. Bath robes or sauna towels for example, or sandals. There were no spa towels at the spa/pool either. 7.. second day, OUR SHOWER BROKE. Both my boyfriend and I hate to give problems (seriously, we both work in tourism and we know the pain it is when a customer just doesn’t have a fit). By this point, we are already too embarrassed and sorry for the receptionist that has been helping us all along. There is no way to get the water running. We had to change rooms that night. Fortunately, two doors down from where we were. 8.. only the reception, restaurant and bar are properly taken care of and have a sense of the age the building represents. The rest it’s an outdated hotel, the room designs are a sore for the eyes. In summary: this hotel gave us the feeling that is very cheaply managed. There is no supervisor to take care of the “4” stars it has. The hotel needs extreme renovation (example: they are loosing 70% of the tiles of the pool and the room’s wallpapers are falling apart; we experienced two rooms with the same damage). The Wyndham on its name, gives this accommodation false expectations, and I would not come back nor recommend anybody to spend their time, vacation and money here.

  • 5/5 Daniel R. 4 years ago on Google
    The room was nice and clean, although a little small for my taste. They do have multiple configurations of rooms, so mine may not have been a good example of their typical room. Breakfast (included in the stay) was delicious.

  • 4/5 Eswiss64 5 years ago on Google
    The hotel is located outside Gummersbach city In the hills. The front of the hotel is vintage with a nice interior to take a meal or drink. The rooms are located in the back in so called new building. The room is big but has a smell as the hotel is dated with old furniture and old carpets. Bathroom is fine. Hotel has a nice indoor pool. Breakfast is served in a dim lit room and the food on the buffet is fine. Overall a nice experience except for an Asian lady at the reception ( a real sour lady who knows better as any guest) has to work on her human skills to deal with guests.

  • 3/5 Joshua E. 3 years ago on Google
    Normal rooms, but no kitchen, not even plates. Not cheap, but decent view, and some rooms have a big bathroom. Water is straight out gross at the far end of the hotel, this has to do with the way its circulated. Marketing might differ from reality, and theres not much to do near the hotel.

  • 1/5 a e. 4 years ago on Google
    Small hotel outside of Gummersbach. The hotel needs to be renovated. Old rooms, not worth the price. Really noisy rooms. You can hear the bathtub And water splashing from the neighbors, people are sitting on the balconies at 7am and talking. Not possible to have it more silence. We wanted to dine outside at the restaurant. The staff ignored us for 25 mins, then we left. Good breakfast though. Bad Spa area. Sauna was ok, the Pool overcrowded. Not possible to relax at all. Tiles inside of the pool were broken, which can cause injuries. tiles outside were really slippery. Nice staff at the reception tried to realize wishes.

  • 3/5 Maxime B. 5 years ago on Google
    The Wyndham Garden in Gummersbach is a great hotel for a short stay if you are doing something in the neighborhood, or if you want to visit Cologne but also experience some countryside. The look and feel of this hotel is great, some would call it old fashioned, personally I highly enjoyed it. The rooms are big, simple nice. Beds are comfortable. The common spaces; bar, restaurant and reception are really over the top but beautiful and even kind of funny looking. The Greek style swimming pool is beautiful and nice to spend time in. It is an old hotel, so some features have to be replaced. However; the dinner in the restaurant is not very nice. I ordered a pot au feu with marrow balls, which was very bitter. My husband ordered a schnitzel Gypsy style. The schnitzel was not bad, but the portion was small and the red sauce was also bitter. The prices however are small, so what can you expect. Breakfast was good, not especially special or big but good enough. Service is quite nice, they try to speak English if you cannot speak any German. Wifi is free and quite strong.

  • 5/5 Quinty P. 1 year ago on Google
    I love the style of the hotel and the staff is very friendly. The bed is a little bit noisy and the walls are somewhat thin but that is not a problem. The breakfast buffet is very delicious, a lot of choice and also healthy options. We also fancied the bar, many choices for good drinks.

  • 2/5 Thomas L. 1 year ago on Google
    Everything is very old and does not feel clean. The rooms do have beds and a load of - empty - spaces. The neon lights feel like a trip to the hospital. We were excited about the swimming pool but ... It was closed. At least the staff is friendly that's why I did not put 1 star.

  • 4/5 Tudor Cristian E. 2 years ago on Google
    Overall a beautiful place, close to nature, polite and helpful staff. Value for money ok.

  • 3/5 Islam H. 1 year ago on Google
    Nice and quiet hotel, clean and friendly staff 👌


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