I hate this place. They treat people with terminal cancer like dirt and do not explain to patients or family members that the cancer has reached the final stage. Unfortunately, we only found out about this in another hospital. Our mother died a week later. And they didn't even provide my mother with a wheelchair when she was discharged so I could wheel her to our car. I asked the entire hospital for a wheelchair. It was called “find it yourself”. I didn't find any. So I drove my mother to the car in a portable toilet. Then they said “bring it back up.” During her stay, my mother was X-rayed every day to make more coal out of her. Of course without any communication. This means that the inhumans there tortured her every day on her last days because she could no longer walk. And then dismissed without a word. We asked to speak to the chief physician every day. None ever took place. We were said to be late every day. We were with her every day from morning to evening. After two days at home in pain and unaware of my mother's condition, I finally took her to another hospital. There they asked about my mother's file in Behring. The documents were not handed over. She was finally x-rayed in the emergency room so they could give us information. The head doctor came. His words were. "I'm very sorry. Your mother has cancer. I've never seen anything like that myself." She died a week later in this hospital. Fortunately, with honor as she deserved. Each People should pay dues. Don't go! Awful! I don't know what there is to clarify or what that would bring. I would like to sue your hospital.

Worst hospital ever. First, the feeling there is that just hate Immigrants and people that they are not Germans! No one wants to talk in English. Had hand surgery, they made me the local anesthesia and left me to wait 3.30 hours for surgery on a bed outside without telling me what the hell is going on till I went ti ask, I was crying and was really didn’t understand what going on there. No one just didn’t care. Just terrible place, who made me really trauma. Hope no one will get treatments there. Stay away from this racist place!

I broke my thumb and went to the emergency room at 7:30am. They took down my insurance details and asked me to wait in the waiting room for 2 hours. I thought that was long but didn't have any other options since I was in pain. After 30 minutes, the nurse walks in to the waiting room and tells me that there will be no orthopedic surgeons available for the next 5-6 hours and that I should try another hospital!! Are you kidding me? What sort of hospital and emergency room is this?? 0/5. Avoid at all costs.

The doctor in the emergency room was a racist and refused to speak with me in English although he knew English and he traeted me in a bad way because I'm Muslim

(Translated by Google) Unfriendly, incapable, emphatic, unsanitary - in short, Helios Klinikum Emil von Behring. Without any examination by my family member, they say straight away, we recommend a lung transplant. Failure gang from surgeon to sister. I have never seen such an unfriendly and snooty condescending staff in my life. (Original) Unfreundlich, unfähig, emphatielos, unhygienisch - kurz gesagt, Helios Klinikum Emil von Behring. Ohne jegliche Untersuchung meines Angehörigen, sagen sie gleich, wir empfehlen Ihnen eine Lungentransplantation. Versagerbande vom Chirurg bis zur Schwester. So ein unfreundliches und hochnäsiges herablassendes Personal habe ich im Leben nicht gesehen.

Very bad experience. The secretary was so rude when I told her that I can´t speak german, if she could please speak english. Never imagined a reaction like this was possible. Do not go here if you are an Ex-Pat. They will treat you like trash.

(Translated by Google) I don't usually write anything. But here I feel obliged to warn everyone. The Behring KH is terrible: (1) the doctors who give you no information, (2) the nurses are mostly indifferent, (3) the treatment is the last thing - who gives a patient with stage 4 cancer only ibuprofen 600 as a pain reliever? ?? and much more. That was TORTURE in the last few weeks of my mother's existence. It hurt so badly. I was helpless and thought that she would be helped. To make a diagnosis. Treat your pain. But the KH has not managed to do either one or the other. In addition, the majority of the employees appeared racist. WARNING ... you better choose a different KH! (Original) Ich schreibe normalerweise nichts. Aber hier fühle ich mich dazu verpflichtet jeden zu warnen. Das Behring KH ist schrecklich: (1) die Ärzte, die einem keine Informationen geben, (2) das Pflegepersonal ist größtenteils gleichgültig, (3) die Behandlung ist das Letzte - wer gibt einem Patient mit Krebs Stufe 4 nur Ibuprofen 600 als Schmerzmittel??? u.v.m. Das war FOLTER in den letzten Wochen des Daseins meiner Mutter. Es schmerzte mich so unbeschreiblich. Ich war hilflos und dachte, dass man ihr helfen würde. Eine Diagnose stellen. Ihre Schmerzen behandeln. Aber weder das eine noch das andere hat das KH hinbekommen. Hinzu kommt, dass der Großteil der Angestellten rassistisch wirkte. WARNUNG... entscheidet euch lieber für ein anderes KH!

(Translated by Google) As a Berliner, you're used to a lot. I only say curse port. But the Helios Clinic in Zehlendorf tops everything. One star is too much, I would like to have given a cluster of stars in the minus range. If you want to experience its blue miracle and have legal protection insurance, I recommend Helios in Zehlendorf. If you want to get proper treatment, you'd better look for another hospital. Treatment here refers to doctors and staff. (Original) Als Berliner ist man ja einiges gewohnt. Ich sage nur Fluchhafen. Aber das Helios Klinikum in Zehlendorf toppt alles. Ein Stern ist zu viel, ich hätte gern einen Sternenhaufen im Minusbereich vergeben. Wer sein blaues Wunder erleben möchte und eine Rechtsschutzversicherung hat, dem empfehlen ich Helios in Zehlendorf. Wer sich ordentlich behandeln lassen möchte, suche sich lieber ein anderes Krankenhaus. Behandlung bezieht sich hier auf Ärzte und Personal.

(Translated by Google) Incredibly slow in processing and no trace of understanding. One asks neutrally for his patient data and gets in the most pampigsten tone an announcement that there was nothing to discuss and one patiently 6 weeks on the medicines & Co. to wait. I understand long waits and loops because of lack of staff etc but such a rude kind may not be displayed in a hospital! (Original) Unfassbar langsam in der Bearbeitung und keine Spur von Verständnis. Man fragt neutral nach seinen Patientendaten und bekommt im pampigsten Ton eine Ansage, dass es nichts zu diskutieren gäbe und man geduldig 6 Wochen auf die Medikamente &Co. zu warten habe. Ich habe Verständnis für lange Wartezeiten- und Schleifen wegen Personalmangels etc aber eine so unfreundliche Art darf in einem Krankenhaus nicht an den Tag gelegt werden !!!

I am very disappointed with the room i am staying in as well the food that have been fed last 5 days .I am diabetic with feet issues i been pit in a room with a person who had gastric problems and had a terrible case of gas not to mention everytime he went to the dr he never closed the bathroom door and the place smelled so bad one couldn't stay in the room .When i asked a nurse to put me with someone who didn't have such '' smelly ''problem she responded we can put you in a private room for 130 Euros per night .It seems in this hospital when you wish to have a comfort and peace a room without ''ass smell-o-vision '' you need to pay or they make you so uncomfortable you have no other choice but pay extra. The medical stuff was OK ,the DR i met was decent and one woman DR was also very well prepared.The nurses stuff i think is overworked and does not really love what they are doing .There is touch of racism too .I speak 3 languages and it was amusing to see them being confused that i understood their racist comments mumbling in the hallway under their nose .......However that is just something you are getting used to in the setting such as this .I also wanted talk about the food cause how can one feed diabetic people so much carbs ???? No option for a salad for the evening , they gave me 3 mini tomatoes and gread and cheese 5 days in the row .Bread in the morning and evening and loads of carbs for lunch !!!When you sick and you must go to hospital you like to get a decent care and you like to feel welcomed in a place were you need to spend 1-2 weeks .This experience so far has been disappointing and the warmth here is not visible - i am just waiting to get better so i can get out from this hospital .

(Translated by Google) The nursing staff should look for another job or stay at home. We do not need to discuss helpfulness Service 0, too bad (Original) Die Pflegepersonal sollten sich ein anderen Job suchen ,oder lieber zu Hause bleiben . Über Hilfsbereitschaft brauchen wir nicht zu diskutieren Service 0 , schade

(Translated by Google) The sisters, as well as Ralf and Lars from Ward 22, were incredibly nice and looked after me very lovingly. The result of the operation was impressive, even though it was only an intermediate step towards reconstruction with the patient's own tissue! On May 14th, the time had come and I got the double diep from Dr von Fritschen, Dr Naik and Ms. Dr. Grill done in a brisk 6 hours. This was followed routinely for one night in the intensive care unit and then in the hospital for 5 days. Admittedly, the short length of stay is quite sporty, but a plastic surgeon is available at any time (24/7) even after discharge. In my case it was necessary to introduce myself again at short notice. Everything imaginable was done for me, including the call from Dr. Al Shobash at my house to share the good news regarding the decreased inflammation levels !!! I have had very positive experiences with all the doctors on the team and would always decide to go there. My surgery result is awesome! Cosmetically, it far exceeds my expectations. (Original) Die Schwestern, sowie Ralf und Lars der Station 22 waren sagenhaft nett und umsorgten mich sehr liebevoll. Das OP Ergebnis konnte sich sehen lassen, wenngleich es ja nur ein Zwischenschritt zum Wiederaufbau mit Eigengewebe aus dem Bauch war! Am 14.05.19 war es nun soweit und ich habe den Doppel Diep von Dr von Fritschen, Dr Naik und Frau Dr. Grill in flotten 6 Stunden hinter mich gebracht. Es folgte eine Nacht routinemäßig auf der Intensivstation und anschließend 5 Tage stationär. Zugegeben, die kurze Verweildauer ist schon recht sportlich, aber auch nach der Entlassung ist jederzeit (24/7) ein Plastischer Chirurg erreichbar. In meinem Fall war es auch nötig mich noch mal kurzfristig bei vorzustellen. Es wurde alles erdenklich nötige für mich getan, bis hin zum Anruf durch Dr. Al Shobash bei mir zu Hause, um die erfreuliche Nachricht bezüglich der gesunkenen Entzündungswerte mitzuteilen!!! Ich habe durchgängig mit allen Ärzten des Teams sehr positive Erfahrungen gemacht und würde mich immer wieder so entscheiden, dorthin zu gehen. Mein OP Ergebnis ist der Hammer!!! Kosmetisch übersteigt es meine Erwartungen bei weitem.

Really caring staff, from reception to nurses and doctors to support workers. I'm so grateful for their kindness. Everybody made an effort to speak English or French with me, a Canadian with still-poor-German. Special huge thanks for that. Mad respect for the nurses at station 21 and the OR.

The doctors are amazing but the secretary (her name is Inke, btw) that checked us in treated us very badly. I asked if she could speak English because my wife doesn't speak German. She said: "No. In Germany I speak German". If you're a foreigner or a non-white German don't go there.

(Translated by Google) Very bad ! Wait very long! Doctors give inaccurate information! Staff from time to time otherwise negative. Not recommendable! (Original) Sehr schlecht ! Wartezeit sehr lang ! Ärzte geben ungenaue Informationen! Personal ab und zu gut drauf ansonsten negativ. Nicht zu empfehlen!

(Translated by Google) The star is for the doctor, in the emergency room a receptionist was very unfriendly, my little daughter (3) had to go to the hospital of course !!!, I had the feeling that my daughter was too disgusted and talked to her if she was an adult .. "please keep still" the receptionist wanted to measure the fever. So I think if a small child is sick you have to be treated with love and that was not the case here !! (Original) Die stern ist für die Ärztin, in die Notaufnahme war eine Empfangsdame sehr unfreundlich, meine kleine Tochter (3) musste im Krankenhaus natürlich!!!, ich hatte das Gefühl sich zu eckel von meine Tochter, und mit Ihr geredet ob sie wäre eine Erwachsene.."bitte bleiben Sie still" die empfangsdame wollte die Fieber Messen. Also ich denke wenn eine kleine Kind krank ist man muss mit Liebe behandel und das war hier nicht der Fall!!

(Translated by Google) My partner was briefed on an emergency. The entire medical and nursing staff reacted absolutely professionally, and in this situation was clear and friendly and very empathetic towards me as a relative. My partner and I are so thankful. He survived. I feel deep respect for such achievements and committed people. (Original) Mein Partner wurde als Notfall eingewiesen. Das gesamte Arzt- und Pflegepersonal reagierte absolut professionell, und war in dieser Situation klar und freundlich und mir gegenüber als Angehörige sehr empathisch. Mein Partner und ich sind so dankbar. Er hat überlebt. Ich empfinde tiefen Respekt solchen Leistungen und engagierten Menschen.

(Translated by Google) The positive is the palliative care unit, intensive care unit / wax. and the B1 otherwise Helios saved the former great hospital to death !!! Older people are treated with respect on these four stations. Thank you very much for that 🤗 otherwise the nursing staff on the other wards has a terrible tone at times, unless they are leasing workers, they are all nice. Assistant physicians who think they have eaten wisdom with spoons and when they make mistakes don't even apologize. Everything seems very dirty, the food is a complete disaster, many are annoyed and have no sympathy for older patients, who are downright chafed at. Those who love their parents should avoid this hospital except for the stations mentioned above! There is a lot of chaos on some wards, no agreements between each other, everyone does theirs and as a relative you are just a nuisance. Awful!!!! (Original) Das Positive ist die Palliativstation ,Intensivstation/Wachst. und die B1 ansonsten hat Helios das ehemals tolle Krankenhaus zu Tode gespart!!! Auf diesen vier Stationen werden ältere Menschen noch mit Respekt behandelt. Vielen lieben Dank dafür 🤗 ansonsten auf den anderen Stationen hat das Pflegepersonal zeitweise einen schrecklichen Ton am Leibe, ausser sie sind Leasingkräfte , die sind alle nett. Assistentärzte, die denken sie haben die Weisheit mit Löffeln gefressen und wenn sie Fehler machen sich noch nicht mal entschuldigen. Es wirkt alles sehr schmutzig, das Essen eine einzige Katastrophe , viele sind genervt und haben kein Verständnis für ältere Patienten.Denen wird regelrecht über den Mund gefahren. Wer seine Eltern liebt sollte dieses Krankenhaus meiden ausser die oben genannten Stationen! Es ist ein einziges Chaos auf manchen Stationen, keine Absprachen untereinander, jeder macht seins und als Angehöriger ist man nur lästig. Furchtbar!!!!

(Translated by Google) Attention! RISK OF DEATH! At least 2 doctors sign pamphlets from pandemic deniers and mask refusers. That is dubious and life-threatening. Hands off! There are better clinics in Berlin. (Original) Achtung! LEBENSGEFAHR! Mindestens 2 Ärztinnen unterschreiben Pamphlete von Pandemieleugner*innen und Maskenverweiger*innen. Das ist unseriös und lebensgefährlich. Finger weg! Es gibt bessere Kliniken in Berlin.

The recepionest in the emergency was so racist l asked her if anyone speaks in english she said no and one of the staff heard me speaking to her and came to help me

Very good

Well… I went there to know what happened to my elbow. They didn’t see a fracture and told me to keep a bandage for 10 days. After I went to an orthopedic who said that I needed a surgery, now my bone has a step (I needed a screw) but it is too late for a surgery because the bone is already calcified. They treated me well although I had to wait an eternity and I trusted them, but… my elbow was not fixed. (Incompetence or racism 🤷‍♀️ no one spoke with me in English but I have a good German level so I could understand everything) Now I need to keep living with this problem… Watch out!

Worst experience ever! Long time stay for more than 3.5 hours to receive a report that don’t take 2 minutes. We already finished the checkup and stayed from 5:30 pm to 9 pm to receive report. The doctor (Osman) ignored us and continued to call new names of new patients, while my son who was feeling sever pain in stomach and headach suffered all this time without a tablet to relief him. Racism and unprofessional hospital. Rude staff.

(Translated by Google) Very good doctors, nice staff which is however completely overwhelmed. It did not work, from the medical certificate on aids that should be made to the vegetarian food. Nothing goes hand in hand here. The organization between the different departments is a disaster. (Original) Sehr gute Ärzte, nettes Personal das allerdings völlig überfordert ist. Es klappte nichts, von dem Krankenschein über Hilfsmittel die gestellt werden sollten bis hin zum vegetarischen essen. Hier läuft einfach nichts Hand in Hand. Die Organisation zwischen den verschiedenen Abteilungen ist eine Katastrophe.

(Translated by Google) I had an operation on my hip last year and I didn't like the nurses in the hospital because the nurses didn't treat patients well and I'm still not really healthy so far, but with my therapy it is slowly becoming clear that I can tell. (Original) Ich wurde letztes Jahr an der Hüfte operiert und ich fand die Schwestern im Krankenhaus gar nicht gut, weil die Schwestern Patienten nicht gut behandelt haben und bin bis jetzt immernoch nicht so richtig gesund aber mit meiner Therapie wird es langsam was das merke ich es.

(Translated by Google) My rating is about the MRI area. I had made an appointment for an MRI examination that was postponed by the department. This was not communicated to me, the patient, which meant that I showed up at the appointment. Of course in vain ... I was sent away again ... When I asked why I was not informed about the postponement, the lady at the reception just shrugged her shoulders. This promotion is not even worth a star ... (Original) Meine Bewertung bezieht sich auf den Bereich MRT. Ich hatte einen Termin für eine MRT Untersuchung vereinbart der seitens des Bereiches verschoben wurde. Mir, dem Patienten wurde das nicht mitgeteilt, was zur Folge hatte, dass ich zu vereinbartem Termin erschien. Natürlich umsonst... Ich wurde wieder weggeschickt.... Auf meine Frage warum ich über die Verschiebung nicht informiert wurde, zuckte die Dame am Empfang nur mit den Schultern. Diese Aktion ist nicht mal einen Stern wert....

(Translated by Google) This hospital is a bad hospital. Since the host only said after 2 months that this operation is not possible, but first you get an appointment for the operation and then suddenly it does not work. It is a sad hospital. Although I sent it in writing and they knew what kind of operation it was. (Original) Dieses Krankenhaus ist ein schlechtes Krankenhaus. Da Wirt erst nach 2 Monate einen gesagt das diese OP nicht möglich ist aber erst bekommt man einen Termin für die op und dann plötzlich geht die doch nicht. Ein trauriges Krankenhaus ist das. Obwohl ich es schriftlich hingeschickt habe und die wussten welsche Art von OP das ist.

Don't, just dont. Take any of the other ones, avoid this one if in any way possible.

I was in the emergency room after a sports accident and was treated very well despite a wait of around 2 hours. The employees are very motivated and friendly. I'm going to have the operation there and hope everything goes well. Update: Surgery with spinal anesthesia is done. Very professional. I was in good hands here. Station 22 is also great. The food better than expected.

When it comes to children's orthopedics, everyone affected is well advised here. With a lot of empathy for the little patients and innovative competence compared to other federal states (Saxony-Anhalt), parents are also well integrated into the treatment processes. The child's everyday concerns are listened to and the treatment system is adapted accordingly.

Usually there are friendly.. therefore 2 stars.. Today, despite the fact that my daughter, pupil, was late for school after 2,5 hours waiting and back and forth... the nurse at the reception in Pediatric Orthopedy was very unfriendly, mean and irrespectfull and left her post when she should have checked our request. till the colleague stepped in and helped us

I arrived at the hospital with a one-year-old child with a temperature of 40. The waiting time was 2.5 hours. There is no separate queue for children. The doctor said that in her opinion the child “doesn’t look sick,” although during the appointment the temperature rose to 40 and until I demanded to give ibuprofen no one was going to do it. I insisted on doing a blood test, but the doctor said that this was only possible if we stayed overnight. Nobody carried out any diagnostics. No treatment was prescribed. I did not want to stay there overnight because it did not guarantee treatment for my child. It just means more money for treatment. I do not recommend this hospital. Doctors do not look for the cause of the disease, although one test is enough to find it and the patient can be sent home after prescribing treatment.

(Translated by Google) I have to say a huge thank you today and not only to the doctors, who do a great job, but also to the many nurses, nurses and service staff, so many of whom have been taking care of my recovery 24/7 for a week , (almost) always have a smile in your eyes (I can't see my mouth due to the mask requirement) and even take the time to say a few friendly, motivating words. I hope to be able to go home as soon as possible, but I am happy to experience so much care and human attention here and the constant stress and probably also overload towards the patient cannot be noticed in the individual. Thank you thank you thank you! (Original) Ein riesengroßes Dankeschön muss ich heute einmal los werden und zwar nicht nur an die Ärzte, welche einen großartigen Job machen sondern vielmehr auch an die vielen Schwestern, PflegerInnen und ServicemitarbeiterInnen, von denen jetzt schon seit einer Woche 24/7 so viele für meine Genesung sorgen, dabei (fast) immer ein Lächeln in den Augen haben (den Mund sehe ich ja aufgrund der Maskenpflicht) nicht und sich sogar Zeit, für ein paar freundliche, motivierende Worte nehmen. Ich hoffe zwar, so schnell wie möglich nach Hause zu dürfen, bin aber glücklich darüber, hier so viel Fürsorge und menschliche Zuwendung zu erfahren und dem Einzelnen die ständige Be- und wahrscheinlich auch Überlastung gegenüber dem Patienten nicht anzumerken ist. Danke, danke, danke!

Not a good place for non german people

Not good

(Translated by Google) Here one saves the post station, the deliverers themselves come to the station room. (Original) Hier spart man sich die Poststation, die Zusteller selbst kommen bis in die Stationzimmer.

(Translated by Google) Very unfriendly women who work on the info! One star is too many for you !!!! (Original) Sehr unfreundliche Frauen die am Info arbeiten! Eine Sterne ist zu viel für euch!!!!

(Translated by Google) from the recording to the operation everything was great ... arrived at station 12 I was almost on my own ... after over an hour of waiting even though a sister was about to come I hit the red button ... annoyed a sister came an ... my things had to be searched first ... when I later asked for a change of association, the answer was of course immediately ... Sister was off and didn't tell anyone ... I took care of it myself ... (Original) von der Aufnahme bis zur op alles super...angekommen auf Station 12 war ich fast allein auf mich gestellt...nach über eine Stunde Wartezeit obwohl eine Schwester gleich kommen sollte drückte ich mal den roten Knopf...genervt kam dann eine Schwester an...meine Sachen mussten erst noch gesucht werden...als ich später um ein verbandswechsel fragte antwortete man natürlich gleich...Schwester hatte dann Feierabend und sagte niemanden Bescheid...hab ich mich dann selber drum gekümmert...

(Translated by Google) I think everything is very good (Original) Alles sehr gut finde ich

(Translated by Google) A very rude help on the phone, gives snappy answers even though you ask politely. The lady doesn't even bother to look! Awful!!!!!!! Do not recommend this clinic to anyone !!! (Original) Eine sehr unhöfliche Sprechstundenhilfe am Telefon, gibt patzige Antworten obwohl man ganz höflich anfragt. Die Dame bemüht sich nicht mal nachzuschauen! Furchtbar!!!!!!! Empfehle niemandem diese Klinik!!!

(Translated by Google) Several times with appointment and referral, simply flashed off (aesthetic surgery) because of pain in the groin and operated twice and it has not gotten better. I could use a dermaroller to relieve the pain and the doctor left and showed no interest at all. What kind of doctor is that? Who has no idea ... so you would have to give 0 stars! (Original) Mehrere male mit Termin und Überweisung einfach abgeblitzt (Ästhetische Chirugie) ,wegen Schmerzen in der Leiste und zweimal operiert und es ist nicht besser geworden. Ich könnte ja einen Dermaroller verwenden um die Schmerzen zu lindern, und der Arzt war gegangen und überhaupt kein Interesse gezeigt. Was ist das für ein Arzt? Der keine Ahnung hat... also müsste man 0 Sterne vergeben!

(Translated by Google) Many thanks to the entire team at the palliative care unit. You are simply doing great things (Original) Herzlichen Dank an das gesamte Team der Palliativstation. Ihr leistet einfach Großartiges.❤

(Translated by Google) Not again. Not a proper treatment. In the doctor's letter, treatments were named that did not take place at all. Discharge sick. (Original) Nicht noch einmal. Keine richtige Behandlung. Im Arztbrief wurden Behandlungen genannt die gar nicht stattgefunden haben. Krank entlassen worden.

We were in the emergency room. Nobody was there but us. We were asked to sit briefly in the waiting room. No doctor came in 1.5 hours and we were practically not taken care of. 2-3 sat in reception throughout and talked

Today I was in the emergency room again with my little baby. Luckily it wasn't anything serious, but the nurses, Ms. Glatz and a young doctor looked at it immediately. Very special thanks to Ms. Glatz for reassuring me because I was very worried. Everything turned out well. Thanks again to this great team. 8 months ago: We were in the emergency room yesterday. Compared to other emergency rooms I know in Berlin, this is a real ray of hope for our healthcare system. Sister Steffi took us in immediately and calmed me down. A great team stood behind her. Steffen Brüggemann was the supervising doctor and his calm demeanor and expertise are truly extraordinary. He took his time. Sister Steffi also has a lot of knowledge. The two worked very well and professionally together. If the entire team is like the people who were there at the time, I have a clear recommendation. That was really great.

We were in the emergency room several times with my 3 1/2 year old daughter. Had to stay stationary in between. We always went to Dr. Brüggemann. What a doctor... Wow 🤩 He was so patient with us (I was so scared) I was probably there too much once🥱 but he still explained everything to me, was patient and always encouraged us. Thank you so much that there are people like you 🙏🙏 the doctors on the ward, the nurses and the entire staff were super nice and friendly! Thank you for everything 🥰

(Translated by Google) The doctors and nurses were very nice and competent in my opinion. We tried very hard and explained everything. But unfortunately the cleanliness that I experienced in the hospital is really below all dignity. You get sick with the poor hygiene in the toilets and in the bathroom. I had to complain about the bed that I had received right from the start because all the hair from the previous guest was everywhere in the bed and there was also a lot of hair. That's not possible now. I've never seen anything like this in a hospital. Not even when I worked as a nurse in the hospital myself. If you are supposed to get a clean bed, then I also expect it to be clean. And not the wait of the predecessor are in there. Got it the nurse paintings, who immediately took care of it. And apologize for what happened. And told me that it shouldn't have happened. And then immediately get a new bed, which was then really clean. Otherwise the treatment and explanation of the treatment from me was very competent and understandable. The nurses and doctors tried very hard and were also very nice. Whenever something was, it was done as quickly as possible. Wouldn't go to the hospital again because of the very poor hygiene. Only when the hygiene is okay again. As the hygiene is now, I wouldn't go there again. The doctors and nurses did the best work for me. But what good is the best work if the hygiene is poor. And that even with the Corona crisis, where you really have to pay attention to hygiene. And because of that, I still get sick, because of poor hygiene. No disinfectant in the room and the soap dispensers were teaching too. And it was also not felt. The staff would have to make sure that the disinfectant dispenser and the soap dispenser are always full. (Original) Die Ärzte und Schwestern sind sehr nett und Kompetent gewesen nach meiner Meinung. Haben sich sehr viel mühe gegeben und ein alles erklärt. Aber leider ist die Sauberkeit die ich im Krankenhaus erlebt habe, echt unter aller würde. Da wird man ja noch krank, bei der schlechten Hygiene in den Toiletten und im Bad. Das Bett, was ich bekommen hatte, musste ich gleich zum Anfang bemängeln da sind überall im Bett vom Vorgänger sämtliche Harre gewesen und auch Scharm Harre. Sowas geht ja nun gar nicht. Sowas habe ich noch niemals im Krankenhaus erlebt. Auch nicht wo ich selber als Pfleger im Krankenhaus gearbeitet hatte. Wen man schon angeblich sauberes Bett bekommt, dann erwarte ich auch, dass es sauber ist. Und nicht die Harre vom Vorgänger drin sind. Habe es die Krankenschwester Gemälden, die dann prompt sofort sich darum gekümmert hatte. Und sich dafür entschuldigt, dass sowas vorgekommen ist. Und mir gesagt, dass hätte aber nicht passieren dürfen. Und dan sofort ein neues Bett bekommen, was dann auch wirklich dann sauber war. Sonst die Behandlung und Erklärung von der Behandlung von mir, war sehr kompetent und verständlich. Die Schwestern und Ärzte haben sich sehr will Mühe gegeben und waren auch sehr nett gewesen. Wen irgendwas war, ist es so schnell wie es ging gemacht worden. Würde das Krankenhaus wegen der sehr schlechten Hygiene nicht mehr hingehen. Nur noch wen die Hygiene wieder in Ordnung ist. So wie die Hygiene jetzt ist würde ich da nicht wieder hingehen. Die Ärzte und die Schwestern haben sonst für mich die beste Arbeit gemacht. Aber was nützt die beste Arbeit wen die Hygiene mangelhaft ist. Und das auch noch bei der Corona Krise, da müsste man erst recht auf Hygiene achten. Und deswegen noch krank wird, wegen der schlechten Hygiene. Kein Desinfektionsmittel im Zimmer und die Seifenspender waren auch Lehr. Und ist auch nicht nachgefühlt worden. Da müsste selbstendig darauf geachtet werden, von den Personal, dass die Desinfektionsspender und auch die Seifen Spender immer voll sind.

(Translated by Google) I was in this hospital with my son for 3 days because of pneumonia and can only say positive things. Everything went smoothly from the emergency room to the diagnosis and we felt very well cared for. (Original) Ich war mit meinem Sohn wegen einer Lungenentzündung 3 Tage in diesem Krankenhaus und kann nur positives berichten. Von der Notaufnahme bis zur Diagnose alles rund gelaufen und wir haben uns sehr gut aufgehoben gefühlt.

(Translated by Google) My mother had lung cancer. She died in another hospital two weeks after being discharged. We were treated really badly there. My mother was barely able to walk and when she was discharged, they were once unable to get her a wheelchair. I took her to the parking lot on a rollable toilet chair. Inhumane. They did not inform us about their condition either. In the other hospital, however, they spoke to us honestly and explained that my mother only had weeks. It was then only days. Helios Behring Hospital is an absolute disaster and the nurses are gross. 3 years after my mother's death, I still cannot understand how a dying woman and her family can be treated this way. (Original) Meine Mutter hatte Lungenkrebs. Sie starb zwei Wochen nach der Entlassung in einem anderen Krankenhaus. Man hat uns da wirklich sehr schlecht behandelt. Meine Mutter war kaum mehr in der Lage zu laufen und zur Entlassung waren die mal nicht in der Lage ihr einen Rollstuhl zu besorgen. Ich habe sie auf einem rollbaren Klostuhl auf den Parkplatz gebracht. Menschenunwürdig. Über ihren Zustand haben sie uns auch nicht aufgeklärt. Im anderen Krankenhaus hingegen hat man ehrlich mit uns gesprochen und uns erklärt, dass meine Mutter nur noch Wochen hatte. Es waren dann nur noch Tage. Das Helios Behring Krankenhaus ist eine absolute Katastrophe und die Schwestern sind ekelhaft. Ich kann 3 Jahre nach dem Tod meiner Mutter immer noch nicht nachvollziehen, wie man eine sterbende Frau und ihre Familie so behandeln kann.

(Translated by Google) Long waiting times and incorrect information (Original) Lange Wartezeit und falsche Informationen

(Translated by Google) I found it very good ... nice nurses and doctors. And found the cause why I was in (Original) Ich fands dort sehr gut..nette pfleger und Ärzte. Und die Ursache gefunden warum ich drin war.

(Translated by Google) Lying in the emergency area for 4 hours despite being ill. (Original) Liege trotz krankem Zustand seit 4 Stunden in der Notabene.

(Translated by Google) Very good (private) clinic, medical and recommended from the service ... (Original) Sehr gute ( Privat)Klinik , medizinisch und vom Service her empfehlenswert...

(Translated by Google) Good doctors nice personL fits all this house (Original) Gute Arzte nettepersonL stimt allesindiese haus

When I read some of the bad reviews here, it must also be due to the patients in question. I've been there sporadically as a patient for decades, including in the emergency service (that's just how boys are😊). In the last 3 years unfortunately with serious, life-threatening situations. The doctors are super competent, the staff (all of them) are always friendly and nice. I'm certainly not easy, but I also recognize the achievements of others and behave accordingly. Yes, the hospital is partly getting old, but as long as the cleanliness and hygiene are good, that should be enough for me. I admit, the food and the “coffee” aren’t necessarily 5*, but it’s not a hotel either, so I just eat less or have something brought with me 😌. In any case, no one has been poisoned there yet. There's one thing that really bothers me there, but it's not the staff, but rather the management: the Wi-Fi connection within the building is so bad that the connection to various surveillance systems is only possible from selected rooms and certainly not to the service department . This is really bad and the hospital management should read this; I have someone competent who can change it professionally. Actually, that would be worth deducting, but for me, serving people is more important. Conclusion: The Behring is my first choice next time (hopefully not).

Our personal expiriance was quite well. Personal is very kind. We were here with our son, with one emergency issue.

Not a good clinic. No matter what you need, they don't have it. The sisters are unfriendly. Not recommendable.

I would like to thank the doctors and nurses who prepared me for the operation. Very special thanks to the surgical team. Thank you also to the aftercare team. My surgery was one Abdominal aoteneurysm and was very afraid of the operation. Thanks again to everyone involved, a great hospital. Kind regards, Mr Prager

Am Currently a patient on ward 25 of this clinic and can only report positive things about the nursing staff because everyone is very nice, friendly and helpful and you can only be healthy become. 💐💐💐💐💐

I would have to come more often for my son... it couldn't be worse... staff antipathetic unfriendly rude...especially when recording. Doctors are less bad... I wouldn't recommend anyone...

On February 1st, 2024, Dr. Sterzing caused a lot of damage in our lives: my mother had her hemorrhoids surgically removed from him. But during the operation, the doctor went very hard into the rectum with the circular stapler, causing a hole in the posterior septum, and that was because the operation was a day before his vacation and he was completely in vacation mode, so he lost his concentration during the operation has neglected. When my mother appeared for the examination, she always complained about severe pain and symptoms, but no doctor took this into account and always emphasized that everything was fine. When my mother came to his practice for the second time and once again specifically complained about her pain, the doctors realized that a mistake had been made during the operation. Due to the hole in the posterior septum, the feces ended up in the vagina instead of the rectum, causing it to become inflamed. So my mother was sent to another hospital and had to have two operations and now she has a stoma bag. This situation has affected her health and mental health so much that she now suffers from depression and her life is completely restricted. It was very scary and our family too. All of this could have been avoided if Dr. Vipiteno would have been a bit concentrated in the operation. At the moment we don't know what will happen next with the treatment. We stand in the middle of uncertainty and just hope for the best.

I had a good feeling when I was admitted to the emergency room. Factual, professional and always with a touch of warmth. And then on ward 35: So much warmth and professional help/care that I received there. Many thanks to the whole team 5 stars are not enough. Thank you 😋

Here even one star is too many. Daughter had an appointment for hand surgery at 11:05 a.m.......they have an acute shortage of doctors. You are registered at a job... and then you are the only one waiting for 20 minutes, then you are sent to the next station, where you wait for hours again despite an appointment... despite an appointment. I'm super disappointed. I certainly understand cases of illness and the resulting times, but if you have an appointment, please give me brief information in advance by calling and possibly rescheduling your appointment.

My daughter had a super infection and was in the children's ward with me for 3 nights. We met different doctors and each of them was very kind and took a lot of time for our daughter. The nurses and carers were all very warm, friendly and professional. I am very grateful for the care.

Had an MRI appointment today Fast processing very friendly staff Rarely had a positive feeling in the hospital I can only recommend

Worst hospital in Berlin. All the doctors are totally unfriendly and say that you shouldn't go to the emergency room at night. Why is there an emergency room? They act as if they are being tortured to do their job. Why do you become a doctor if you don't want to help people? I would rather drive 3 hours to another city than send my parents or myself back here. Absolute disgrace.

(Translated by Google) DOCTOR 102 IQ AND PATIENT 102 IQ (Original) ARZT 102 IQ UND PATIENT 102 IQ

(Translated by Google) Super nice 💁‍♂️ No matter what you want, it will be made possible. You can tell, however, that there is a lack of staff. The nurses would sometimes have to be in many places at the same time, because some patients lack understanding when they have to wait a little longer. Cheers to the cook. The food was great. I am a vegetarian and 1 A in this regard (Original) Super nettes 💁‍♂️ Egal was man möchte es wird möglich gemacht. Man merkt allerdings dass Personalmangel herrscht. Die Schwestern müssten manchmal an vielen Stellen gleichzeitig sein, da fehlt manchen Patienten das Verständnis wenn man etwas länger warten muss. Ein Hoch auf den Koch. Das Essen war super. Ich bin Vegetarier und in dieser Hinsicht 1 A

(Translated by Google) Kudos to the outpatient surgery station, everything was explained, very nice team, I felt very well looked after. I was met by very friendly nurses at Ward 15. The further care on the ward is also very, very pleasant. (Original) Ein großes Lob an die Ambulante op Station, es wurde alles erklärt, sehr nettes Team, fühlte mich sehr gut betreut. Auf Station 15 haben mich sehr freundliche Krankenpfleger in Empfang genommen. Auch die weitere Betreuung auf Station ist sehr sehr angenehm.

(Translated by Google) Have been in this hospital as a patient and various departments for over 20 years. To date, I have only had good experiences with doctors and nursing staff. My 1st doctor in this clinic was Dr. Köster his hand surgery was just GREAT. My thanks also go to Dr Haltaufderheide's vascular surgery and orthopedics. Jutta and Gerd Müller (Original) Bin seit über 20 Jahren in diesem Krankenhaus als Patientin und verschiedene Abteilungen gewesen . Bis heute habe ich nur gute Erfahrungen gemacht mit Ärzte und Pflegepersonal. Mein 1. Doktor in dieser Klinik war Dr. Köster seine Handchirurgie war einfach KLASSE. Mein Dank geht auch an die Gefäßchirurgie Frau Dr Haltaufderheide und der Orthopädie. Jutta u Gerd Müller

(Translated by Google) THANK YOU, Dr Christine Hampel ... You have helped me deal with my chronic pain after the accident and encouraged me that I can continue to live with it and not just survive. They took away my fear of my disability, took my fears and worries seriously and prepared me for a good everyday life. Thank you, Dr Hampel, I wish all doctors were like you. The multimodal pain therapy for you was a real breakthrough. Thank you for everything. Anita Brown (Original) DANKE Frau Dr.Christine Hampel...Sie haben mir geholfen mit meinen chronischen Schmerzen nach dem Unfall umzugehen und mich bestärkt das ich damit weiterleben kann und nicht nur überleben. Sie haben mir die Angst vor meiner Behinderung genommen, meine Ängste und Sorgen ernst genommen und mich auf einen guten lebenswerten Alltag vorbereitet. Danke Frau Dr.Hampel ich wünsche mir alle Ärzte wären so wie Sie.Die multimodale Schmerztherapie bei Ihnen war ein echter Durchbruch. Danke schön für alles. Anita Brown

(Translated by Google) Very competent and friendly. (Original) Sehr kompetent und freundlich.

(Translated by Google) We would like to thank all the nursing staff and the doctors in the intensive care unit for their efforts and care who fought for the well-being of our mother, who unfortunately passed away today in deep sadness. (Original) Wir möchten uns ganz herzlich bei allen Pflegekräften und bei den Ärzten der Intensiv Station bedanken für ihre Bemühungen und Fürsorge die um das Wohl unserer Mutter gekämpft haben, die leider in tiefer Trauer heute verstorben ist Dank sagen.

(Translated by Google) How they talk to young children and react with a Berlin snout is not a problem. Especially not when young children have had a major operation. Otherwise everything is fine (Original) Wie die mit kleinen Kindern reden und reagieren mit einer Berliner koderschnauze geht gar net. Vorallem nicht wenn kleine Kinder ne große OP hinter sich hatten. Ansonsten alles in Ordnung

Disgusting food

(Translated by Google) Was half a day to the investigation there, everything worked fine. Very friendly staff (Original) War einen halben Tag zur Untersuchung da,hat alles prima geklappt.sehr freundliches Personal

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(Translated by Google) Very nice and friendly staff. I got an MRI appointment very quickly. Thank you (Original) Sehr nettes und freundliches Personal . Ich hab sehr schnell einen MRT Termin bekommen . Danke

Excellent atention. I went to the urgency with my daughter and the professional crew were very competent. I totally recommend it.

Excellent and experienced staff . Awesome care provided for patients

tl;dr: I *strongly* don't recommend to visit the hospital if you're an international patient with limited German proficiency. Look into Charitè perhaps, you may find a better experience there. I recently visited the hospital under my pneumologist recommendation for a bronchoprovocation test. I managed to get through the main Anmeldung lady - which was visibly tired - with my broken German. I get to the relevant department. Here the nurses at the Anmeldung were much nicer, spoke English and explained the procedure briefly. Then I was escorted to the place where the test would take place (Lungenfunktion AE.122A) and meet with the lab technician (which I won't name in this public review, but if any hospital representative reaches out I can gladly provide names and all). Starting the procedure, I explained that my German was not great. She spoke slowly and helped me understand with hand signs. However, during the test she repeatedly screamed at me, and made fun both of my job and my lifestyle, while screaming and mimicking. All I was doing is following her directions to the best of my understanding. Now, the language barrier is primarily my fault, no doubts. But: 1. This is no way to treat a paying patient, no matter the frustration, 2. We are in 2023 and language barriers can be overcome by using translation apps (which the lab technician refused to use when I tried), 3. The hospital has **an International Patients** page! Absolutely terrible experience, I hope the hospital would take the feedback of international patients seriously. However, judging by the Google reviews answers (only German reviews receive an answer), I seriously doubt it. Don't do like me: I read the reviews before booking an appointment and thought "it won't be that bad". It was worse than I imagined.

Our 5 week old daughter had a fever of 38.7. We called the hospital there and were connected to a doctor. She said we didn't need to come, it wasn't a fever and our baby should take paracetamol and ibu alternately every 4 hours. We drove to another hospital after we called there too. And now I've been hospitalized in an ISO room for 5 days! Our baby has meningitis! I'll never go to this hospital again!

Many thanks to the nurses in the children's ward and the attending doctors. They were all very friendly and approachable and made a big effort. There's nothing to complain about. But the house is old, everything seems worn and a lot of things seem to be broken. It's also dirty. Café Teria is closed on weekends, the drinks machine is also broken. But there are no more gangs of thieves in the children's ward, as there were during our first stay 12 years ago.

A poorly organized hospital for this size, even the post office is saved here. The delivery people have to go through the entire building with a hand truck to the hospital rooms. 👎