FOR YOUR OWN SAFETY AND HEALTH - avoid this hospital!!! first of all the service is really bad. not enough that you come sick, they will make sure you will feel even worse. second of all, from my last experience which was shocking more than the first time and i will mainly concentrate on this, i came there after i was checked by my family doctor which told me to go immediately to emergency since i had a suspicion to have a infection in my kidneys. so i went to this "hospital" had a blood test and a urine test, waited for 5 hours to hear i have nothing and I'm totally fine... i had back pains also that came from the infection and the doctor told me that my muscles in the back pushing the urine blotter which is totally absurd and almost made me believe it. the doctor said i should take ibuprofen for the pain and that's about it. of course i went home, full of pain and frustrated about all this situation, couldn't function normally at all. luckily, day after i got a call from my family doctor saying they found i have infection the day i visited they also made me tests, and i got the treatment i should and feel much better now. i don't even want to know what could have happened if my doctor wouldn't called me. therfore, i absolutely wouldn't recommend this place to anyone!!! avoid as much as you can!

Ok. So want to start with all of those egocentric brats complaining waiting for 2-4 hours in first air ward. You are so out of this world that can’t get the idea of green, yellow and red zones for treating incoming patients. I was patiently waiting with suspicion of acute myocardial arrest seeing really sick people checking in and had no voice to speak up or complain. You think it is a movie where everyone would run around you treating your diarrhoea and stomach pain or panic attack. There is protocol. If your vitals are ok you will have to wait because other patient’s vitals are NOT. Want personal attention - go to private clinic and be charged around 2000-3000 eur for first aid personal attention. Secondly mind that those young nurses and paramedics. Aren’t make 2500 eur per month trying their best to safe your life. Being to first aid is NOT being admitted to hospital. I have waited 4 hours. When results came back was admitted for further testing. Next day got very well mannered doctor doing all manipulations. Room is 5*. Like Hilton hotel. General food is not great but this is hospital with free admission. Not a private clinic with top food. Plus you always have access to cafeteria which is better than most restaurants in Berlin for a fraction of the price. Staff is so polite ans trying to help even without English I can only speak. But I try my best to speak in broken German and as a result get some attention. People leaving bad reviews - you are incompetent whining babies and not adults. Having no sense of reality that there are many others who need help ans priority is priority. You not supposed to get any special attention. Everyone is equal. Even asking for that kind of attention is rude. To those Turkish people with Arab names and foreigners - go back to where you came from and complain there where this level of medicine does not even exist. In general - very well Organizer hospital. I have been to 4 of them. This one’a first air ward is the best. At least you are not lying down in the corridor constantly moved for access to storage behind you(hello Helios clinic - you were the worst. Not even capping catheter properly). And always remember that there are 3 shifts and it takes time for a change. Come in the morning - highest chance to be admitted fast. But if you are there for attention - better stay at home with your green zone complains. Parents - babies get sick. It is normal. And I less vitals are in red zone - you would wait. Life is like that. Not a movie. Thank you hospital for proper treatment, Take care.

I gave birth two times here - both times were without big complication. Midwifes were helpful, caring, friendly and with great knowledge. Most of all - I felt safe there :) Kreißsaal was bright, clean and quite modern. I had good experience.

I gave birth to my first baby almost to weeks ago and I had the best experience. Midwives were kind and caring, the doctor helped in the last hours of delivery and she was so good and guiding me through the pain and motivating me. I gave birth in the night and they set the light in the room so that I feel cozy and comfortable. The midwives spoke with me throughout the whole process, always explaining me what’s going on. Everyone spoke English. My partner was being treated well too, during the birth and during the visits the days after. I felt being taken care of during my whole stay at the hospital and we could apply for the baby‘s birth certificate in the hospital directly. I will definitely choose the same hospital if there‘ll be a second baby.

(Translated by Google) Bad!! Long waiting times, staff very unfriendly especially at the ENT! Wrong diagnosis from the doctor, he told me I had a tumor, was in treatment for a few months because of the bum for depresion. (Original) Schlimm!! Lange wartezeiten, personal sehr unfreundlich vor allem auf der HNO!!! Falsche Diagnose von dem Arztbekommen, er sagte mir ich hätte einen Tumor, war wegen dem Penner einige monate wegen depresion in behandlung.

I was registered to give birth to another hospital. I ended up giving birth here because it was near my house and I am so happy that it happened like this. I had an emergency c-section. All the doctors where caring and friendly. My son had to stay for a week in the neonatal clinic and then some days more to the hospital. I am really greatfull for the doctors that treated us.. Both kreißaal and neonatal clinic have amazing medical personal. I definitely suggest to give birth here.

AVOID AT ALL COSTS! My boyfriend has been there for 10 days. They forget the antibiotics, ask to talk do a doctor and they never come. You need to always be checking for medicine and food (if it's what you are supposed to take) because they have no clue! Doctors also have no clue! I diagnosed him searching on Google 4 days before the doctors!!! Don't go there!

(Translated by Google) Know the hospital for almost 5 years. Almost only inexperienced staff, tw. As a patient, you know even more than the employees there. Constantly understaffed. Vivantes is an American company, which bought this hospital, which makes it private & therefore bad, as the staff looks more like interns ... It's probably about earning as much money as a company & accordingly, you are more likely to hire staff, which does not have the necessary expertise. (Original) Kenne das Krankenhaus seit fast 5 Jahren. Fast nur unerfahrenes Personal, tw. weiß man als Patient sogar mehr als die Mitarbeiter dort. Ständig unterbesetzt. Vivantes ist ein amerikanisches Unternehmen, was dieses Krankenhaus gekauft hat, wodurch es privat ist & dementsprechend auch schlecht, da die Mitarbeiter eher wie Praktikanten wirken... Es geht hier wohl darum, möglichst viel Geld als Unternehmen zu verdienen & dementsprechend stellt man wohl eher Personal ein, was nicht die nötige Expertise hat.

Shared a room with my girlfriend after the birth of our first child there. Childbed care was advertised as modern and focussed on need orientation but the first night when I wasn’t there because the second bed wasn’t available yet a nurse took our baby without consent to “allow the mother to get some rest” - my girlfriend had to ask for her baby to be returned to her. Second night a nurse sneaked in at night and wanted to take the child for a check in our sleep without announcement or anything - thankfully we where still awake. One particular nurse was the opposite of what the childbed station claims to be: she was treating young mothers like elementary school pupils and gave very outdated and poor advice that was insulting, disrespectful and sometimes outright objectively wrong (e.g., “babies must wear gloves”, if breast feeding doesn’t work from the spot then they’d have to switch to breast milk alternatives)….. Not again* *of course there are exceptions like our mid-wife and one of the younger nurses who really showed honest interest and treated us as grownups. Also the birth itself was very professional and the doctor saved us from having to go through C-section

We gave birth to our son here last week and had an absolutely positive experience! Our wishes, which we had expressed when registering, were taken into account when we were accepted for birth and I was given the opportunity to experience a self-determined and empowering water birth. After birth, care was always taken to ensure that, despite all the examinations, the parent-child bond was the main focus. We were also looked after attentively in the postpartum ward and any of our questions or concerns were always answered with patience. A very big thank you to all the pediatric nurses and especially to our midwife Anika, who gave us such a positive birth experience!!

We had our first baby at this hospital, honestly if there are more stars we would give it. Very professional staff competent and did great decisions throughout complications we’ve been through. Doctors, midwifes , staff members were super friendly and provided us with every kind of support needed. Thank you!

I had a good time delivering my baby here at the beginning of December. The medical staff, midwives, doctors, were all very professional and kind, especially the midwife Marta. They met my needs, supported me in labour and delivery, which was fortunately quick. I was delighted and I recommend this clinic for giving birth!

Perfect hospital experience! Going back for completion of surgery. The sculpture garden and access to Friedrichshain park make longer term recovery palatable..

(Translated by Google) You should be really ashamed of what has been going on with my father-in-law recently! Sending a man with a large larynx carcinoma home without any measures today, almost choking on Maundy Thursday, is a real testimony to Vivantes! Give a little infusion, but keep it in for a week. Assessment meeting is then only in a week! According to my mother-in-law, the doctor said that if there was suffocation again, the emergency doctor couldn't even do anything! Words are missing! You have become an inept clinic! Pooh! You didn't even deserve a star for that! (Original) Für das, was in der letzten Zeit mit meinem.Schwiegervater ablief, sollten Sie sich echt schämen! Einen Mann mit einem großen Kehlkopfkarzinom heute ohne jegliche Maßnahmen nach Hause schicken, wobei er an Gründonnerstag fast erstickt wäre, ist ein echtes Armutszeugnis für Vivantes! Ein bisschen Infusion geben, aber ne Woche ihn drin behalten. Befundsbesprechung ist dann erst in einer Woche! Laut meiner Schwiegermutter ließ der Arzt verlauten, wenn es nochmal zum Ersticken komme etc, könne der Notarzt nicht mal mehr was tun! Da fehlen einem die Worte! Sie sind ein unfähiges Klinikum geworden! Pfui! Dafür haben Sie nicht mal.einen Stern verdient!

(Translated by Google) You do not know when or if treatment is taking place, whether it is adequate. And is treated bad (Original) Man weiß nicht Bescheid, wann oder ob eine Behandlung erfolgt, ob sie adäquat ist. Und wird mies behandelt

(Translated by Google) Rescue operation .... at the information desk we would be turned away and had to leave the premises and take the next entrance by car, with a broken wrist and shock. Arrived there after detours, first asked for the card without patient care, blood pressure measured and smileys noted, the values ​​were missing. Arrived again measured blood pressure and access with painkillers, then wait ... wait ... wait ... you might think they all run in a circle and act as if they work but nothing .. then blood was drawn, that still on was lying on the bed when we left, thought it was meant to be bowling but nobody had a ball. The graze was only treated when the viruses started to talk and the access was forgotten, only after being advised that the beer can be poured in there was it recommended. Plaster too tight, so little that the swelling pressed against the bones. ..... Psychiatric patients ran around aimlessly, first thought of the hand mass, because somehow everyone was so weird. Ergo ... who wants to die is in good hands there ... after the moth work go away, I come. (Original) Rettungsaktion....an der Information würden wir abgewiesen und mussten das gelände wieder verlassen und mit dem Auto den nächsten Eingang nehmen und das mit gebrochenerem Handgelenk und Schock. Dort nach Umwegen angekommen wurde zuerst nach der Karte gefragt ohne Vorsorgung der Patienten, den Blutdruck gemessen und Smileys notiert, die Werte fehlten. Angekommen nochmals Blutdruck gemessen und Zugang gelegt mit Schmerzmittel, dann warten...warten...warten... man könnte denke die laufen alle im Kreis und tun so als wenn sie arbeiten aber nix..dann Blut abgenommen, das immer noch auf dem Bett lag als wir gingen, dachte schon es wäre zum kegeln gedacht aber einen Ball hatte niemand. Schürfwunde wurde erst versorgt, als die Viren anfingen zu reden und der Zugang wurde vergessen rauszunehmen, erst nach Hinweis das man dort das Bier direkt einflößen lassen kann, wurde dieser empfernt. Gips zu eng, sowenig das die Schwellung auf die Knochen drückte. ..... Patienten aus der Psychiatrie liefen ziellos umher, dachte erst an die Handmesse, weil irgendwie alle so komisch drauf waren. Ergo ... wer sterben will, ist dort bestens aufgehoben...nach dem motte Arbeit gehe weg, ich komme.

(Translated by Google) We had a planned caesarean section because our child was in the breech position. The support in advance with clarification and examination was very good and detailed. On the day of the Caesarean section we had to wait a little because an emergency came in, but you can't see that beforehand. The caesarean section went smoothly, the doctors and nurses were all very nice. I really can't complain at all. Spinal anesthesia was put in well and the caesarean section itself went very quickly. Except for spinal anesthesia, I could always be with my wife. After the caesarean section we were in the delivery room for 2 hours. Our child was put on my wife's chest right after my birth and a quick check by the pediatrician (like a natural delivery) so we could get to know each other straight away. She stayed with us all the time or in my wife's arms (except for the short U1 check). Then went to the maternity ward. We were lucky and got a family room. At € 130 per night, that's really not cheap for us after the Caesarean section, but really worth every penny. The sisters on the ward took great care of us, stood by with advice and action and were all very friendly and competent. (Original) Wir hatten einen geplanten Kaiserschnitt, da unser Kind in Beckenendlage war. Die Betreuung vorab mit Aufklärung und Untersuchung war sehr gut und ausführlich. Am Tag des Kaiserschnitts selbst mussten wir etwas warten da ein Notfall reinkam, aber das kann man ja nicht vorher sehen. Der Kaiserschnitt verlief problemlos, die Ärzte und Schwestern waren alle sehr nett. Da kann ich mich wirklich überhaupt nicht beschweren. Die Spinalanästhesie wurde gut gelegt und der Kaiserschnitt selbst ging sehr schnell. Bis auf die Spinalanästhesie konnte ich immer bei meiner Frau sein. Nach dem Kaiserschnitt waren wir noch für 2 Std. im Kreißsaal. Unser Kind wurde meiner Frau nach der Geburt und kurzem Check durch den Kinderarzt gleich auf die Brust gelegt (wie bei einer natürlichen Entbindung) so konnten wir uns gleich kennen lernen. Sie blieb dann die ganze Zeit bei bei uns bzw. in den Armen meiner Frau (bis auf den kurzen U1 Check). Danach ging auf die Wöchnerinnenstation. Wir hatten Glück und bekamen ein Familienzimmer. Das ist mit 130€ pro Nacht wirklich nicht preiswert für uns nach dem Kaiserschnitt aber echt jeden Cent wert. Die Schwestern auf der Station haben sich toll um uns gekümmert, standen mit Rat und Tat zur Seite und waren alle sehr freundlich und kompetent.

(Translated by Google) Had a two-day stay including surgery. The staff were always friendly and helpful! Treatment was without problems. (Original) Hatte einen zweitägigen Aufenthalt inkl. OP. Die Mitarbeiter waren stets freundlich und hilfsbereit ! Behandlung verlief ohne Probleme.

DO NOT COME TO THIS HOSPITAL, emergency room is a total joke, you will need to wait forever for the doctor and then mor waiting coming up. DO YOURSELF A FAVOR AND SAVE YOUR TIME, AVOID THIS SHIIT PLACE.

if i could give minus 5 stars i would. Simply run, I have trauma from the birth of my first child. The whole time we were quiet as we were sincerely worried that any discussion would trigger even worse behaviour. We went through hell.

don't go here for emergency, TERRIBLE service, the crew is super impolite , you can arrive in deep pain, they just don't care. go anywhere else if you want humanized treatment, i tried several times, all the same. just a huge waste of time, health and energy.

I am still waiting for treatment to find out if i have a broken foot BUT! The blond sister working at registration today spoke great english and also was very nice and helpful. If you read this thank again. It was very meaningful for me, you made my day, even though in pain, better.

I had a great experience giving birth a Vivantes Friedrishchain. The team was very welcoming at the registration visit and I had a mid-wife and a student mid-wife to attend to my birth. At least one of them was by my side the whole time and provided advices specific to my situation and coach me greatly for the birth of my first child.I felt in good hand and well taken care of. My stay after the birth was also pleasant and a nurse or mid-wife was touring the room every 3 hours to check on the mums and the babies, particularly making sure everything was going well with the breas-feeding. They deserve their "baby friendly" label.

Ich bin mit der Kreissaal team sehr zufrieden. ALLE Hebammen und Arzte sind sehr net und hilfsbereit. Nachher bin ich an Station 11 gelandet und bin ich weiterhin sehr zufrieden. Von Pflege nach Kaiserschnitt für Mutter und Kind bis Hilfe mit stillen. Alles war perfekt, obwohl sie schon zu viel zu tun haben.

The delivery room and the midwives there are great! The postpartum ward also has nice staff, but we had to wait over 8 hours for a pediatrician to carry out the final examination before discharge. So we weren't released until shortly before 8 p.m....I personally didn't think it was nice at all.

We felt very well looked after in the delivery room and in the postpartum ward! Midwives and nursing staff explained a lot and took a lot of time even under stress.

I had a really positive experience at the Vivantes Clinic. There was no waiting time, which is really great in an emergency. The staff was extremely nice and helpful, which made the stay even more pleasant. Special thanks to Ms. Slenczka, my treating doctor. She was extremely competent and friendly. She took the time to answer my questions and give me comprehensive advice. I feel in good hands at this clinic and can highly recommend it. Thanks to the entire team for the excellent support!

Our son was born here last week and we were absolutely satisfied! 18 hours in the delivery room means we experienced different "shifts" and almost everyone was great! The midwives looked after us wonderfully and every step was discussed with us. We also felt very comfortable on the ward. Many thanks to the entire Vivantes team for this very positive birth experience and the wonderful start to our baby boy's life.

The worst place ever, never come here if you don't want to be treated like garbage. After 8 hours of waiting with outstanding pain, they still refuse to give me any info when i will be treated,but this is only in emergency the rest of the clinic is good

(Translated by Google) Unfortunately I had to give birth there in September 2017. It was far from beautiful! The midwife was overwhelmed with every little thing, she was more stressful than anything else, dealing with the mothers was terrible, the tone alone! Documentation is a foreign word there, the only positive thing was on the children's comfort ward our dear sister Kathleen leider I cannot recommend this hospital to anyone (Original) Ich musste dort leider im September 2017 Entbinden . Es war alles andere als schön ! Die Hebamme war mit jeder Kleinigkeit überfordert sie hat mehr Stress gemacht als alles andere , der Umgang mit den Müttern war furchtbar der Ton allein schon ! Dokumentation ist dort ein Fremdwort , das einzige positive war auf der Kinder Komfortstation unsere liebe Schwester Kathleen ❤ dieses Krankenhaus kann ich leider niemanden empfehlen

Truly a terrible place. Spent a week there after an operation. Not only was the surgeon really bad (the surgery turned out not to work and I got a second one), the staff was very unfriendly and rude, the other doctors wouldn't tell me a thing (I had to chase them and almost interrogate them to know what was going on with me), I had complications that came from negligence (that again I had to force them to talk to me about), etc etc. On top of that, the food is atrocious. Two slices of bread for dinner every day. Avoid that place at all costs.

Mismanaged or underfinanced emergency room. There was a single doctor available for the entire emergency room, naturally completely overworked. This lead to having no attention for the patient's needs and very dangerous situations in terms of hygiene. I am sure people do their best, but I was left feeling very unsafe while in their "care".

Nice people and great treatment. All you need is good and clear communication and patience .

(Translated by Google) My wife gave birth to our daughter there in December thanks to the great support. Thanks to the whole team and especially midwife Christiane. (Original) Meine Frau hat im Dezember unsere Tochter dort dank der tollen Unterstützung gesund auf die Welt gebracht. Danke an das gesamte Team und insbesondere Hebamme Christiane.

(Translated by Google) My wife spontaneously gave birth to our son here in April 2019. Everything went very well in the delivery room. Especially we would like to thank the midwife Frederica F. She has accompanied sensitively and attentively. Even when changing shifts, everything went well and courteously. If you consider what is there for a throughput every day, I draw more hat again. It was our second birth. The first one was in Neukölln. We did not want to go there again. Here already. The weekly station still has room for improvement. The "food" is underground. If then the milk was all and you asked for new ... better not to talk to the staff. The best came after the 2nd day. We had reserved a single room for 3 days. After the second night, the station management came and made us clear that we should free the room for a mother with private insurance. We have a two-class medicine in Germany. We found that funny but if that's what the line tells you. Weeks later came the bill for 3 days single room. That surprised us and after consultation with the administration it came out that this transfer was not legal. They apologized verbally and in writing many times. This episode casts a bad light on the structures of the week-end station. The birth ward was definitely worth 5 stars. (Original) Meine Frau hat im April 2019 unseren Sohn hier spontan zur Welt gebracht. Im Kreißsaal lief alles sehr gut. Besonders möchten wir uns bei der Hebamme Frederica F. bedanken. Sie hat einfühlsam und aufmerksam begleitet. Auch beim Schichtwechsel lief alles bestens und zuvorkommend ab. Wenn man bedenkt was da für ein Durchsatz täglich ist, ziehe ich nochmals mehr den Hut. Es war unsere zweite Geburt. Die erste war in Neukölln. Da wollten wir nicht nochmals hin. Hier schon. Die Wochenstation hat noch Luft nach oben. Das „Essen“ ist unterirdisch. Wenn dann die Milch alle war und man fragte nach neuer... na besser nicht mit dem Personal reden. Das beste kam nach dem 2. Tag. Wir hatten ein Einzelzimmer für 3 Tage reserviert. Nach der 2. Nacht kam die Stationsleitung und machte uns klar, dass wir das Zimmer für eine Mutter mit Privatversicherung frei machen sollten. Wir hätten eine Zweiklassen-Medizin in Deutschland. Das fanden wir komisch aber wenn dir das die Leitung so sagt. Wochen später kam die Rechnung für 3 Tage Einzelzimmer. Das hat uns gewundert und nach Rücksprache mit der Verwaltung kam heraus, dass diese Umbuchung nicht rechtens war. Die haben sich mündlich und schriftlich vielmals entschuldigt. Diese Episode wirft ein schlechtes Licht auf die Strukturen der Wochenstation. Die Geburtsstation war jedenfalls 5 Sterne wert.

Have been in this hospital for a prenatal emergency check up. The staff was very friendly, calm and competent! Without any waiting time I was taken care of, felt in good hands and all staff was very helpful. It was clean and highly efficient. Of course I can only rate the labour ward but from my experience I can definitely recommend this place!

(Translated by Google) The staff of urology very friendly and helpful. The same applies to the OP. Just everything i.O (Original) Die Mitarbeiter der Urologie sehr freundlich und hilfsbereit. Das gleiche gilt für den OP. Einfach alles i.O

(Translated by Google) I would never go there again. Total chaos. No proper documentation. Patients are sent to wrong measures because they are simply confused. Requests such as vegetarian food are not taken into account. The family doctor had actually referred us to the hospital so that the results would be there faster, but the insight has now matured that even the family doctor would have been faster. (Original) Ich würde nie wieder dort hingehen. Totales Chaos. Keine richtige Dokumentation. Patienten werden zu falschen Maßnahmen geschickt, weil man sie schlicht und ergreifend verwechselt. Auf Wünsche wie vegetarisches Essen wird nicht eingegangen. Eigentlich hatte uns der Hausarzt ins Krankenhaus überwiesen, damit die Ergebnisse schneller da sind, doch mittlerweile ist die Einsicht gereift, dass selbst der Hausarzt schneller gewesen wäre.

(Translated by Google) Very long waiting times in the rescue center, despite obviously low patient numbers ... (Original) Sehr lange Wartezeiten in der Rettungsstelle, trotz offensichtlich geringen Patientenaufkommen...

Unprofessional, unorganized, unprepared, unfriendly staff. If you are sick and you don't speak German the only thing you can get is getting yelled at your face. Sometimes, after hours of waiting, they'll even refuse to provide assistance (which should be considered a crime). They are the reason why in other countries hospitals are named after the adjective "welcoming", while in German it's just "house of sick people" (krankenhaus). There are better E.R.s in Berlin, just avoid this one.

(Translated by Google) Better go somewhere else. I'm the second time I've been mistreated. My daughter got an injury to her head. The doctors now make us out to be liars because they have never had a child with such an injury as a result of our described accident course. There's always a first time. I sued this kh before and received pain and suffering because I had an arm injury. I had glass in my arms and was sewn despite my statement that there is still something in it. At the second op, despite my statement that the glass on the wrist is only a piece away from my arm, I had to look for another doctor who operated on me a third time. In vivantes, the head doctor for hand surgery did not know that such operations had to be operated on with magnifying glasses. Two times I was shown here as a liar so I can only advise against this hospital !!! (Original) Geht lieber woanders hin. Ich bin mittlerweile das zweite mal schlecht behandelt wurden. Meine tochter hat sich eine verletzung am kopf zugezogen. Die ärzte stellen uns nun als lügner hin da sie noch nie ein kind mit so einer verletzung durch unseren geschilderten unfallhergang hatten. Irgendwann ist immer das erste mal. Habe schon einmal dieses kh verklagt und schmerzensgeld bekommen da ich eine verletzung am arm hatte. Ich hatte glas im arm und wurde trotz meiner aussage das da noch was drin ist zugenäht. Bei der zweiten op wurde trotz meiner aussage das am handgelenk auch glas ist nur ein stück aus dem arm entfernt das ich mir einen anderen arzt suche musste der mich ein 3. mal operiert. Im vivantes wusste der chefarzt für handchirugie nicht das solche ops mit einer lupenbrille operiert werden müssen. Zwei mal wurde ich nun hier als lügner dargestellt also kann ich nur abraten von diesem krankenhaus!!!

(Translated by Google) Pulmonary embolism: Short waiting times in the emergency room and after less than four hours all examinations such as X-rays, CT, blood tests, etc. I also felt very professionally looked after in the following inpatient treatment and experienced significant progress in health in the one week of Vivantes. (Original) Lungenembolie: Kurze Wartezeiten in der Notaufnahme und nach weniger als vier Stunden sämtliche Untersuchungen wie Röntgen, CT, Blutbefunde usw. durch. Ich habe mich auch in der folgenden stationären Behandlung sehr professionell betreut gefühlt und deutliche gesundheitliche Fortschritte in der einen Woche Vivantes erlebt.

(Translated by Google) I would love to give 0 stars! Thanks to wrong care after my tonsil surgery I had ne bleeding and was almost dead. Greetings from the ENT station in the UKB, where I am now with a condition after further bleeding (luckily this time without an operation) for monitoring. P.S. I work in nursing myself and know the routine procedures in the postoperative care of a patient. For example, measure blood pressure. You actually do this when the patient comes out of the operating room. Or after the patient had a circulatory breakdown in the bathroom. Help from sister? Nothing! My mother took me back to bed with the help of my bed neighbor. Thanks for nothing. Just being forgotten at night for 2 hours while I was waiting for my cough suppressant and thought I had to suffocate was also great. (Original) Am liebsten würde ich 0 Sterne geben! Dank falscher Betreuung nach meiner Mandel Op hatte ich ne Nachblutung und wäre fast verreckt. Liebe Grüße von der HNO-Station im UKB, auf der ich jetzt mit Zustand nach weiterer Nachblutung (dieses mal zum Glück ohne OP) zur Überwachung stationär bin. P.S. Ich arbeite selbst in der Pflege und kenne die Routinemäßigen Abläufe in der postoperativen Versorgung eines Patienten. Blutdruck messen zum Beispiel. Das macht man eigentlich wenn der Patient aus dem Op hochkommt. Oder nachdem der Patient einen Kreislaufzusammenbruch im Bad hatte. Hilfe von der Schwester? Fehlanzeige! Meine Mutter hat mich mit Hilfe meiner Bettnachbarin zurück ins Bett gebracht. Danke für nichts. Nachts einfach über 2 Stunden hinweg vergessen zu werden während ich auf meinen Hustenstiller gewartet habe und dachte ich muss ersticken war auch super.

We went there at 8pm and they took my wife immediately under their control. My wife is a german speaker, but I'm not, so the doctors and midwives spoke mostly English with us. Luckily we had signed the document of approval for epidural when we were still at home, so in the hospital they already knew that we want epidural. There were juts a few Anesthesiologists in the hospital and all of them busy at that moment, but the midwife Anke Rolfs could get us finally an Anesthesiologist and from that point on my wife had no pain up until an hour after delivery. To sum up, we are very satisified with the quality of the service as well as with the quality of the accomodation(room,food etc.). Thanks again to midwife Anke Rolfs and the doctor(unfortunately I don't remember his name) for high quality support and service.

The telephone number for the gynecology department is given as the telephone number for general questions at the clinic. Really great"! And then you get asked why you're calling there!

Staff is friendly! Register quickly. However, it takes a very long time to get there! 2.5 hours until someone even asks what's going on. Then at some point you turn red and wait another 1.5 hours until the answer or evaluation comes. The entire healthcare system or system is no longer what one expects. It's a shame and it's about the most important thing, HEALTH. Hardly any staff for reasonably quick processing.

5/5.

(Translated by Google) I was cared for emphatically and very well without waiting: I had a small traffic accident in the 7th month of pregnancy and went to the hospital for a check-up because my gynecologist's office is on vacation. In the registration of the emergency room there were two very nice and cheerful nurses who immediately forwarded me to the delivery room and also offered me their help with walking and walking. In the delivery room, a nurse / midwife rang another midwife for me, who also immediately responded to my request. An EKG was done. During that time I was checked twice to see if everything was okay. Immediately afterwards, two doctors came and examined me thoroughly and gave me detailed advice. Fortunately, everything is fine ... Many thanks to the dedicated clinical team for their empathy and professionalism. (Original) Ich wurde ohne Wartezeit, emphatisch und sehr gut betreut: Ich hatte einen kleinen Verkehrsunfall im 7. Monat der Schwangerschaft und bin zur Kontrolle in das Krankenhaus gegangen, da meine Frauenarztpraxis im Urlaub ist. In der Anmeldung der Notaufnahmen waren zwei sehr nette und gut gelaunte Krankenpfleger, die mich sofort in den Kreißsaal weiterleiteten und mir auch ihre Hilfe beim Gehen und dem Weg anboten. Im Kreißsaal klingelte sofort eine Schwester/Hebamme für mich eine andere Hebamme herbei, welche auch ebenfalls sofort auf mein Anliegen einging. Es wurde ein EKG gemacht. Während dessen wurde zweimal nach mir geschaut, ob alles okay ist. Direkt im Anschluss kamen zwei Ärztinnen und untersuchten mit gründlich und berieten mich ausführlich. Zum Glück ist alles in Ordnung... Vielen Dank an das engagierte Klinikteam für die Empathie und Professionalität.

Ich habe 2017 hier Entbunden, geplant war eigentlich das Martin Luther Krankenhaus, jedoch hatte man mir dort dann mitgeteilt, sie hätten kein freies Bett für mich... Ich kam jedenfalls nach über 3 Stunden suche in dieses Krankenhaus und es war das Beste was mir passieren konnte. Super Hebammen, denn ich hatte zwei, da die Geburt länger ging, sie haben mich unterstützt, motiviert und tolle Arbeit zusammen mit den Ärzten geleistet! Ich habe ein Einzelzimmer bekommen wie ich das wollte, sauber, geräumig und mit allem was man braucht ausgestattet. Als wir dann nach 3 Tagen entlassen wurden, war ich Froh das das Martin Luther kein Bett für mich hatte und ich hier Entbinden konnte. Jetzt mit dem zweiten Kind, melde ich mich gleich hier an. Danke

Wer hier entbindet ist in sehr, sehr guten Händen! Herzlichen Dank an das gesamte Team im Kreißsaal sowie an das gesamte Team der Wöchnerinnenstation! Ich habe mich hier sehr gut aufgehoben gefühlt. Vielen, vielen Dank noch einmal. Liebe Grüße

Very friendly and competent ER as opposed to Charite. I highly recommend.

Gave birth to my daughter here. Worst experience ever, avoid at all costs!! The personnel is rude, the midwives, the doctors... I regret having chosen this place

I went to the emergency area at 8am with an infection because I was bitten by insects, and they didn't attend me. The receptionists didn't want transfer me to a general doctor, and he lie me telling me that a dermatologist will see me at 10am. I was waiting for 2hours more, and nobody call me. I went to talk with the Dr and she didn't want to attend to me until she finished with the interns, despite the fact that I told her that I had a flight in 2 hours and I had to go. That is racist! They let me waiting when I went for an emergency. So if during my trip I have a health problems I will demand the hospital for negligence.

I will never go back to this hospital. Staff is unfriendly to english speaking patients. The waiting time is insane (i had a broken finger and waited almost 7 hours ) the doctors are not very efficient and seem exhausted with no time to talk. The one i saw was very bad and made the process very difficult. 6 months later i’mstill not healed from my injury and had to start from the beginning. I heard from other good clinics that this hospital is probably one of the worst of Berlin. Please Try to avoid, go to Charité if you need to.

They took truly excellent care of me when I needed it most. Staff are wonderful.

broad array of choices for brekkie and lunch to make the stay as comfortable as possible. Breakfast choices include croissants, yoghurt, oats, fruits, honey etc. For lunch they offer different meats with sauces and sides to chose and also veggie options. Went for the spicy lamb curry with rice for lunch, leafy salad and yoghurt dressing. Includes dessert and also cake for Kaffee und Kuchen time. Can't ask for much more for hospital food. 4 stars only because the dinner is a rather dull brotzeit, like breakfast with less options, cold bread and cheese. Still okay though

(Translated by Google) I was very satisfied with the care and surgery after my femoral neck fracture right from the start! Let's hope it stays that way! (Original) Ich war von Anfang an mit der Betreuung und der Operation nach meiner Oberschenkelhalsfraktur sehr zufrieden! Hoffen wir mal das es so bleibt!

(Translated by Google) I gave birth to my son here and in retrospect I am so glad that we were here and not anywhere else! The birth was long and complicated (24h opening phase, then birth arrest and weakness in labor, in between abnormal heart sounds in the CTG, etc.). In the birthing center (without PDA) and in most other hospitals, this would have been an emergency caesarean section. But the midwives and doctors looked after us super and sensitive all the time and didn't give up. In the end, the little one was born with a lot of help (midwife, 2 doctors). (And that in the night from Saturday to Sunday!) A day and a half later we could go home. Even in the days before in the delivery room and afterwards in the maternity ward, we were always given competent and sensitive advice. In addition, the clinic is beautifully decorated and located in the green (we were still walking through the park the first time we were born). (Original) Ich habe meinen Sohn hier zur Welt gebracht und bin im Nachhinein so froh, dass wir hier und nicht irgendwo anders waren! Die Geburt war lang und kompliziert (24h Eröffnungsphase, dann Geburtsstillstand und Wehenschwäche, zwischendurch abnormale Herztöne im CTG, etc.). Im Geburtshaus (ohne PDA) und in den meisten anderen Krankenhäusern wäre das garantiert ein Not-Kaiserschnitt geworden. Aber die Hebammen und Ärztinnen haben uns die ganze Zeit super und einfühlsam betreut und nicht aufgegeben. Am Schluss kam der Kleine mit viel Hilfe (Hebamme, 2 Ärztinnen) natürlich zur Welt. (Und das in der Nacht von Samstag auf Sonntag!) Eineneinhalb Tage später konnten wir schon nach Hause gehen. Auch in den Tagen davor im Kreißsaal und danach auf der Wöchnerinnenstation sind wir immer kompetent und einfühlsam beraten worden. Außerdem ist die Klinik sehr schön eingerichtet und im Grünen gelegen (die erste Zeit der Geburt sind wir noch durch den Park spaziert).

good professional quality, but as an organization the hospital can improve. As a proactive feedback I would like to suggest to improve room planning, for example being able to reduce room switching for patients. I'm very grateful for having my son born here with top professionals.

Professional but busy with small mistakes. Most it was ok. I was not amused that with the first child the "Hebamme" speaks not so good german (she was Italien) and in stress moments we had to find out what she wants to say (i tried to translate to my german wife). THAT made me nervous during the labor "Wehen". Most i was not amused. The they forgot to take the "Stammzellen" blood or thought about it to late. For the Service it was not enough blood and we couldn´t store them now. On station it was very busy and we had only a quick introduction of breastfeading and swaddle. So we came from the "Kreißsaal" and was on our own. My wife was laying in bed when the nurse showed me quick everything. So in the beginning everything was to much for us and it doesn´t worked well. The Nurses are friendly but one very loud. The baby started sleeping and she came in asking very loud. Late as we ask another were very helpful and showed us everything slower again an took time for us. ASK FOR EVERYTHING YOU WANT... they are busy but you can ask and they will help. We were happy to be at home after 3 days and our daughter were more relaxed.

The hospital is the worst thing that can ever happen to anyone.

(Translated by Google) All the doctors are good but the nurse are slow with the help (Original) Alle Ärzte sind gut aber die krankschwesterin sind langsam mit dem Hilfe

I gave birth in September 2020 and had a very good experience in this hospital. The staff is very nice and friendly and made me feel cared for. The birth process lasted quite long for me but luckily no one rushed me and I ended up occupying the Kreißsaal for 12 hours! Midwife Valentina followed me for the whole duration of her shift and really supported me in giving birth to my son vaginally, I'm glad she was there with me. The hospital is in Volkspark F'shain, which is great for walking during contractions.

PROS: The staff is was efficient. I was checked in and treated for an allergic reaction right away. The staff was gentle and kind. I was given medication to treat the reaction. You don't have to fill out any forms. The staff asks the right questions and treats you accordingly. CONS: I would have appreciated more communication from the staff so I understand what is going on. Also, The wait time to see the doctor for a final diagnosis is quite long; After 5.5 hours, I asked the nurse if I could just leave. She asked the doctor, and he came by with a form for me to sign because I wanted to leave early. He said it would take 24 hours to see a dermatologist there, but I could also schedule an appointment with another dermatologist outside of the hospital if that would be easier, which is what I opted for. Overall, good experience. I feel much better and that is what ultimately counts.

(Translated by Google) Super care in the delivery room! Puerperium was great too! (Original) Super Betreuung im Kreißsaal! Wochenbettstation war auch top!

(Translated by Google) Great midwife care at birth and care on ward! (Original) Tolle Hebammenbetreuung bei der Geburt und Pflege auf Station!

(Translated by Google) I gave birth to my son here a few weeks ago and would like to express great praise. Taking care of the midwives was wonderful. I felt very well cared for here. (Original) Ich habe hier vor einigen Wochen meinen Sohn entbunden und möchte ein großes Lob aussprechen. Sie Betreuung der Hebammen war wundervoll. Ich habe mich hier sehr gut aufgehoben gefühlt.

I couldn’t ask for a better outpatient birth experience. The staff were friendly and professional. The birthing rooms were spacious with a private bathroom. The equipment was also noteworthy. They had a wireless CTG - the only one I’ve seen in Berlin. The oversized birthing bed was super helpful. The food was also pretty good. Thanks to the midwives for taking such good care of my growing family!

As today is International Midwife Day, I wanted to send the biggest thank you to the two shifts of midwives who helped me give birth at the beginning of April: Lucie and Lisa until 22:00 then Anne and Lisa until the birth. The four of them were absolutely incredible, kind, patient and encouraging. I admire the work you do and thanks to you, I had the birth I imagined for my daughter and I always felt in good hands. To the midwives students: Lisa and Lisa, you are both amazing and you are going to be great midwives!! I wish you the best for your exams at the end of this year :). For anyone who wants to know (I know I was looking for it in the reviews): I did not speak great German but the midwives spoke perfect English with my husband and I. After 16hours of labor they proposed me an epidural which I gladly accepted (and the anesthetist was extremely nice and professional, even making some jokes and checking back on me from time to time). The kreissal is really nice and soothing and they do everything to ensure you have the best natural / physiological birth (positions to move the baby down, meditation, etc). I had an intervention of a gynecologist in the end, which was not the best experience (I said I did not want a Kristeller-handgriff but it still happened) but overall I loved the birth process with Vivantes Fshain geburt klinik :). However, be ready for the maternity ward, the staff was not nice and overworked. They say "I bring you X" but they never did. They are guilt-tripping the mothers who have issues breastfeeding...and the food is pretty terrible (but thats in all hospitals I guess). Consider going home ASAP if you have a great Hebamme support.

(Translated by Google) An impossible clinic. (Original) Eine Unmögliche Klinik.

(Translated by Google) Delivery room great! Postpartum unit Flopp! (Original) Kreissaal top! Wochenbettstation Flopp!

I was admitted to the delivery room ward, where the doctor and nurse were extremely friendly and helpful. During my birth, the midwife Julia :), the senior doctor and the entire team supported and treated me excellently. After the birth I was transferred to ward 15, where the doctors and nurses were extremely nice and always helpful. This positive experience made my life with my baby much easier. Many thanks to the entire Vivantes obstetrics team!

I really can't recommend this clinic. I sought them out as an inexperienced first-time mother. The only thing this clinic can do is the medical club, and it doesn't do that well either. Although my birth took a very long time (more than 24 hours) and I was there for a very long time, the help from the midwives and doctors was limited to the advice to go for a walk. So you shouldn't expect the midwives (and I met 5-6 of them) to show you positions or other tips on how to speed up the birth. I had to change rooms 4-5 times; At least I was allowed to go into the bathtub once. Unfortunately, the medical club didn't work either. I got an epidural that didn't fit well, so one side of my body continued to hurt the whole time. Even after the needle was inserted again by the same anesthetist, it didn't get any better. Because of this loss of effectiveness, the painkiller had to be dosed higher. The contractions stopped, so I got the contraction drip. When my cervix was open (after approx. 30 hours) the birth stopped. I also had a fever. This may have been due to the epidural or poor hygiene, e.g. during vaginal examinations or in the bathtub). A cesarean section was finally recommended. The birth report states that the child's heart sounds were not OK. been, which is not true at all; it was just the amniotic fluid that was a little green. Some of the midwives were friendly to deal with, but everyone seemed content to just wait and twiddle their thumbs. Incidentally, the progress of the cervix opening was always commented on - very motivatingly - with “UNFORTUNATELY ONLY xy centimeters”. In the end, a single midwife suggested that I should get on all fours, but this was not possible due to my “PDA paralysis”. So much for the modern “walking PDA”. The only moment when my team of caregivers really felt energetic during that long time was when I was wheeled into the operating room for the cesarean section. Finally operate $$$$! A doctor was trained there based on my operation. My consent to this was - you guessed it - not asked. That's why my scar is now quite long. By the way, after the birth I had numb feet for over 6 months due to the bad epidural whenever I got up from sitting. The clinic was also disappointing in the first few days after the cesarean section. Caesarean section patients are not given a family room even after insistent questions, even though my abdominal muscles were severed and it was very painful to hold my child in my arms to breastfeed. The nurses talked about me and my roommate (who, by the way, had a crybaby, so I couldn't sleep at all) as if we weren't there: "The C-sections have to be blah blah blah." Of course, no one other than the nurses knows who that could be. Overall, the tone in the clinic was almost always condescending and characterized by the expectation that patients have to endure everything and obey. For the first 2.3 days, nurses took over changing diapers. Then this service suddenly ended; Incidentally, without telling me, so my child lay in his feces for a while (as I said, I was inexperienced). The clinic is certified as “breastfeeding friendly.” On the third night, a nurse came to me at around 3 a.m. and put pressure on me to start feeding me artificial milk immediately. (After a cesarean section, it takes longer for milk to start coming in). She insisted on doing a breastfeeding test, even though I had recently breastfed and, by the way, breastfeeding tests are no longer appropriate. My child wasn't even at the critical limit yet. I objected and, oh wonder, my child got the hang of it. And finally: the food was terrible.

Horror!!! It's a shame that you can't give 0 stars. A birth should be something beautiful and something to remember, which for me was an absolute nightmare. Since I have exceeded the Et, according to the gynecologist I should have a check-up every 2 days. At the first check, the doctor determined that the amniotic fluid was already at the limit and still sent me home for 3 days and told me to go for a lot of walks to stimulate the birth. After 3 days I had to go back because nothing had happened. During the check-up, the doctor discovered that there was no amniotic fluid left and gave me the choice of inducing labor straight away or sending me home for another 3 days and trying a slow method. Luckily, I decided to start immediately. Got something and the contractions started relatively quickly. In the delivery room, a midwife noticed that the Ctg was wrong and something was wrong. I developed a fever, my inflammation levels were high and I had an infection due to the lack of amniotic fluid and the midwife asked if a test for rupture of the membranes had been done. The doctor didn't do the right test as it turned out. Since my child's heartbeat wasn't right and the birth wasn't progressing, it resulted in a cesarean section, which was absolute horror because I was still in pain during the operation despite the multiple anesthesia. After the whole thing, we were pushed into a room and had to wait forever for someone to examine our daughter after all the stress that basically happened between the door and the hinge. The whole nightmare continued on the ward, every nurse/midwife tells you something different, some of them are very unfriendly and important tests are carried out incorrectly, so that two days after discharge you get a letter from the Charité saying that the tests were incorrect and you please should go to the pediatrician again. As if the whole thing wasn't enough stress for such a small creature. I will never enter this hospital again. And I really regret choosing this hospital for my first birth.