The woman at the front desk was extremely helpful and kind. The location is really clean and convenient to access. The gentleman that assisted in collected vitals and samples — also really kind. The “medical professional” if that’s what you want to call it was not so professional. I was experiencing symptoms of a sore throat which turned out to be strep throat. I let her know that I had been out a lot over the weekend but with this city weather, temps dropped at night and I assumed I was getting a cold. She sarcastically repeated back to me verbatim what I had just told her and giggled. And then followed up with “you know not wearing a jacket is not how you get strep throat, right?” Again with another laugh. Well aware of this as it can come from a world of things especially when you’re around kids all day. It was very condescending and suggestive in nature. I can’t believe you have someone like that working in this facility. I will certainly not be back. Very convenient service but the treatment received from her primarily was very distasteful. Especially considering I drove from the city because I just knew the service would be good here.

Very nice staff. Professional and personable. The wait was a little long but that was understandable as they only had one physician at the time. I checked in online and waited in the car. The staff was nice enough to let me go home with my son and keep our place in line. Once we got in everything was great. The doctor took the time to give us everything we needed. If needed we will definitely be going here.

More than likely won't be back. I called ahead to see if the ultrasound person was in and was told yes. I got there and they weren't so I had to wait. She finally arrives and I get my ultrasound done with pictures. But they were the crappiest pictures ever and weren't even 3D/4D. I've had a better view of child in the emergency room. Don't waist money on it. Friendly staff but I wasted time here.

I was more than satisfied with my first visit to Midwest Express Melrose Park! I was actually sent to a different emergency care in the area. After looking at their terrible reviews I looked further and saw all the five star reviews for Melrose Park. My visit did not disappoint! I couldn’t be more pleased with the professional, courteous, quick service of staff and doctor. Doctor Y was most professional, encouraging me to ask questions. She was not at all stingy with spending time with me! I will definitely return if I need emergency service!

The ladies at the Melrose Park location are so pleasant. Though there was a disgruntled patient there who had some issues with payment, the young lady up front handled it gracefully and apologized to me for me having to wait on here to help the patient with their issue. Also the provider I saw was knowledgeable and quick to pick up on what she needed to do to assist me.

I had a really bad experience with a dental office they did not take care of me did not give me anything for pain and they tore up my mouth with nowhere to go. My daughter found Midwest Xpress clinic and they were a lifesaver to me. They took the time to listen and to look and they seen what are others didn’t do. I had a bad infection and the doctor and the nurses there. Everybody in the clinic were so sweet and nice I would highly recommend anybody going. They do very great job with you and really. I would definitely recommend going to the clinic. They are kind and courteous and caring. Thank you so much Midwest Clinic.

My experience was very pleasant! All of the staff greeted my family and myself with smiles and friendliness. They were very patient with us. I had my ears cleaned and "Thank you Lord," I can hear again. Wonderful people! Wonderful service! Check them out!

This place was so awesome! As a worried mom, my mind was at ease from the minute we walked in. Our triage nurse was so polite and kind, and the doctor was great. Actually he got a smile from beautiful daughter. And she’s feeling better! From our awesome receptionist, to the nurse, and our doctor! Thank you!!!!!

The staff and service was amazing!!! However, it should DEFINITELY be policy that masks are required!!!! I took my granddaughter there for a school physical. There was a little girl there with her mother. The mother had a mask on but the sick little girl did not and she was coughing all over the place. My grand daughter was sitting at the childrens’ table and the little girl walked over there and was coughing uncontrollably. I told my granddaughter to come and sit next to me but unfortunately the damage was done. My daughter woke up the next day with a fever and has been coughing ever since. The fever has subsided but the coughing still remains 3 days later. A trip for a school physical turned into a weekend of misery for my grand baby. So, even though I give the staff and service 5 stars… they should really ensure that sick children wear mask while in their facility.

This is Frank V, confirming that I highly recommend visiting this professional, very friendly/helpful team❣️ Both Richelle & Cris posses exceptional "bedside manners" that is often lacking in the medical field. They demonstrate a true loving heart for their patients & a delight to work with! I feel better already!🥰💖💯

I had a great experience, I had a walk in experience my daughter went in for a physical it did not take long to do. there was hardly any wait time everyone was joyful and very polite to us also they made us wear masks, they really do show they care about people. I will recommend this Midwest Express clinic to my friends and relatives. Thank you so much Midwest Express clinic

Pleasantly surprised! Excellent service and experience from start to finish. Everyone was professional, communicative, and willing to assist. Even with a full waiting room, the wait was not bad at all. I would recommend this place to anyone.

It's so hard to make an appointment through the website. You're better off going into the clinic. The nurses and the doctors and the receptionist there are very nice, friendly and professional. With a walking appointment the most i've ever waited has been about thirty minutes. I rather go to Midwest express clinic than a doctor's office. At a doctor's office never take walk-ins and they are always booked months in advance. In a emergency room will be there for hours. With Midwest depending on what you need you can be there from 30 minutes to one hour. I went Midwest express clinic, i was a walk-in I needed a B12 shot, it only took a few minutes and it is only $10. At a doctor's office, they want to run you insurance and charge you money. I tried to make an appointment for my daughter at a doctor's office They said they had no appointment. Next appointment will not be until September 26. I said I cannot wait that long. My daughter needed in the next couple of days, So I went to MidWest express clinic. The most we waited was 25 minutes was seen by a doctor and the physical form was filled out and we were on our way. I haven't been to no other Mid West express clinic. Except the one in Melrose Park, Illinois. I am very satisfied with the customer service and the care from all doctor's and nurses here will continue going back. Though I have noticed that the doctor is not the same doctor every time we come. Maybe they do rotations. Either way great job.

I brought my daughter in for a urgent visit. The provider was excellent. Not only was she knowledgeable but she made my 13 yr old feel super comfortable. They're not only an urgent care but they perform routine things as well.

I have 2 young boys and am a single Mom. We have been using Midwest Express for the last year! I couldn’t be happier with an express clinic. There is short wait about 95%. They clinicians have helped us with all of our needs from Strep throat, to sprains, even shots. I particularly love Jess… she helps me with all of my beauty needs. I will not go to anyone else, especially when our Primary Doctors are booked. You guys are life savers. Thank you for helping me trust the health and wellness industry. Keep up the great work. We need you in our lives! 🙏🙏🙏. Sabrina

Everyone was very kind when I went for my 1st time on July 31st as a walk up! Appreciate the receptionist for helping me out with all the paperwork and copay. The physician, Yolanda was very efficient to prescribe me the medication I needed to feel better the next day. Happy for Angelina's recommendation of this location!

I arrived at 9:53am and 8 people were ahead of me. The reception, nurse and doctor all get 5 stars. I was walking back to my car at 10:50am. I love clinic for urgent care.

Front desk lady real nice, but if staff short handed let patients know ahead of time, and advise them in the rooms they behind. I waited in a small room pushing 1 hour and half waiting for someone say anything. I did hear a other guy complain too about the time being also. This clinic has Great lay out but advice patients on time. I spent my whole afternoon almost waiting.

I loved the visit! It was simple and quick! The ladies that attended us, along with the doctor, were very polite and amicable! I will definitely visit in the future for any further needs! Thank you again and have a blessed day!!

Everyone was very friendly and compassionate!! Daniele (Nurse Practitioner) took her time listening to my symptoms and discussing medications with me. Angelica was helpful in following up on medications sent to pharmacy. Will definitely return next time I'm ill.

Always a great experience at this location. Took by daughter twice and both times we had such a pleasant time. Both the doctors and front desk are always welcoming and kind. Very little wait time also which is a plus.

They are quick and efficient friendly attend your needs no time is wasted. Me and my children come here for check ups etc they take care of us and they do medical clearance for cosmetic surgery which was also quick as well!! Melrose Park location is one of my favorite places I love the staff

Both workers there were super nice and sweet! Very attentive and serviced well. Provider was very nice and informative. Will go again

They were quick and very helpful for our out of town emergency. They even called a few days later to check in on us. I really appreciate this group and believe you'd be in good hands here.

Extremely friendly staff, prompt service. I did not feel rushed, my son felt comfortable with staff despite being in pain. Very nice facility, close to home and will go back if the need arises. A+

I went there today on 7-17-23 and everyone from the receptionist Julie , nurse and the doctor. Made me feel at home . Excellent service very nice atmosphere and polite staff. Besides that the place was very clean and welcoming. 😃

Came in to get my daughter a Tuberculosis skin test. Was in and out in less than 30 minutes. Came back two days later for the reading of the test and was super fast too. Place is nice and clean.

The clinic was clean, they greeted me upon arrival. Waited no less than 5 minutes to be called in. All staff very professional and paid attention to details. Very friendly and patient staff members. I appreciated how quickly they help me with my medical issues including how accessible the appointment was. Will definitely refer others here.

If I could give 10 stars I would. This place is amazing and the staff is incredible. The facility is brand new and doesn’t necessarily feel like a dr office. It’s is by far the most affordable place I’ve been to. Highly recommend!

New place , clean. I brought my uncle there for a refill medicine while waiting for his new primary doctor appointment he received very good service. I highly suggest it.

I took my daughter since she was sick and they helped a lot. She is recovering from strep and doing better. Had great service and they were great.

Great place we had no wait the place was very clean. The staff was very friendly and professional they explained everything. The doctor was very helpful and friendly explaining everything and spent a good amount of time in the room. Would definitely recommended

Got us in really fast. Everyone was friendly got what I needed for my son without having you to wait for hours in the hospital and his doctor couldn’t see you until next month. definitely will recommend them.

I had a great experience here . The amount I will have to pay isn’t crazy like other places and omg the place was so clean and the staff is nice and the doctor was too . Def recommend it here .

First time there everyone from the Doctor down to the reception was very attentive. Very informative and helpful. I would highly recommend to anyone. This is not what you see nowadays. Very good experience.