I would give them 0 stars if I could. Service was terrible on top of finding bugs in multiple items. Went back to let the manager know about my issue and didn’t want to give refund, only exchange the items.

Went to the one on Livingston ave the young lady who was working the drive thur was so disrespectful she said there ice capp machine was not working so I said can I get and I started naming the sandwich she just started getting smart I said I'm not getting smart you said it wasn't working so I started naming the sandwich I wanted and the donuts so she started saying did you here what I said are ice capp machine aint working when I pull up to get my stuff bees everywhere paid her then they tell me to come to the front door I waited there then when they bring me my stuff cup holder is so dirty got home look like they put there fingers in the donuts never again will I go there

This is by far the worst Tim Horton's I have gone to. There is never anything baked and the people who work here are extremely rude. I'll gladly take my money somewhere else.

Such upbeat staff! Can’t go wrong with a Tim Horton’s Caramel Iced Coffee on a beautiful, spring day ☀️! My drink is on point & extremely refreshing - just the pick me up I needed.

My favorite is the one on Livingston Ave off the highway. The coffee is always hot and the food is fresh and not thrown together in the bag.

Hit or miss with food quality and coffee, they sometimes seem to run out of bagels and donuts in the morning. At one time the cappuccino machines were broken down for a while and the service is another story. There's a woman manager in the morning who seems to be in a bad mood and is easy to cop an attitude. If your not happy their, than why not find another gig? I try to avoid this store as much as possible if I can. Sorry and I really tried to give them a chance.

My local Tim Hortons in Clintonville was closed for some reason so I had to go to the one on Livingston in Bexley on 11/22 at about 7:20 am (for any management that wants to take action). Every single coffee order I placed, which I knew exactly what I wanted, she questioned if I was ordering it right. Ordered a mocha, "you know that's coffee and chocolate milk right? Do you still want it?". Yes. I'll take a large iced coffee with a shot of French vanilla. "So you just want that black?" Yes. Every time I asked for a coffee she would ask if I want it just black. Unless I say otherwise, of course I want it black. Then tried to order three glazed donuts, "we're out of glazed donuts". Okay, I'll take three chocolate dip. Shouts at me "we're out of yeast donuts!" Like I knew that. I know these people are making minimum wage so the education requirement is extremely low, but this person needs to be fired. Garbage attitude and just a nasty person. Will absolutely never come back to this location.

Most disgusting customer service ever. A poor representation of the Tim Hortons brand. I was there 1/9/22 12:30pm and was encouraged to write this review and call corporate by the person at the drive thru.

I went ordered a corsant breakfast meal Got a cold coffee, hash brown and the wrong sandwich which was cold ans a stale doughnut. I called about 3 times and the rang about 10 rings with no answer then disconnect. Will never go back.. Poor customer service...

I stop here about once a week, especially when there are rewards on my app. I can really only recall 1 time my food was incorrect, but I can remember multiple times the service was fantastic and customer service was great...including today!