3/5 Yogesh G. 1 year ago on Google • 48 reviews
I
would
request
any
one
booking
hotel
for
the
event
to
take
care
of
following
things:
First
the
good
things:
1. Banquet
is
good
for
a
party
of
300-350
pax.
2. Ambience
of
reception
and
banquet
hall
is
good.
3. Lawn
is
good
for
a
party
of
400
to
1500
pax.
4. Check
out
time
is
10.00
a.m.,
but
we
were
given
tme
upto
2.00
p.m.
for
some
rooms.
5. Car
parking
of
150
cars
is
good.
Now,
poor
things
list
is
endless,
but
I
am
writing
only
a
few:
1. Though
hotel
charges
are
of
4
star
hotel,
service
is
of
ZERO
Class
hotel,
in
some
cases,
worst
than
a
decent
Dharamshala.
Charges
for
rooms
shown
on
booking
sites
are
misleading
and
even
on
bulk
booking,
we
had
to
pay
higher
amounts.
2. There
is
no
internet
in
the
hotel
rooms,
which
is
a
basic
thing
for
younger
generation
3. Though
TV
and
set
top
box
is
in
every
room,
there
is
no
active
connection.
4. We
had
booked
60
rooms
for
2
days
and
10
rooms
for
2
days.
First
2
day,
I
had
to
work
like
MAINTENANCE
SUPERVISOR
for
the
hotel
for
checking
AC,
Water
supply,
furniture
quality,
linens,
towels
in
EACH
and
EVERY
ROOM
and
had
to
run
from
pillar
to
post.
5. I
had
booked
suit
room
for
my
daughter
bride.
I
was
told
that
room
is
ready.
When
she
checked
in
at
around
10.00
a.m.,
water
was
leaking
from
AC.
The
problem
was
sorted
after
8
hour
and
she
could
move
in
at
6.00
p.m.,
though
the
management
provided
us
deluxe
room
till
then.
6. Towels
provided
in
some
rooms
worn
torn.
7. Extra
beds
provided
were
such
that
I
would
even
not
give
to
my
maid,
but
my
guest
had
to
sleep
on
such
DIRTY
beds.
8. The
hotel
has
105
rooms,
but
there
is
no
arrangement
for
drivers.
9. In
room,
morning
TEA
will
be
available
ONLY
AFTER
8.30
a.m.,
that
too
after
calling
reception,
as
room
service
number
is
not
picked
up.
10. Intercom
sets
were
not
working
in
more
than
50%
rooms.
11. Some
of
the
staff
were
very
rude.
12. There
is
NO
SPOC
and
we
had
to
deal
with
multiple
people.
13. Though,
we
had
around
70-80
guests
,
we
were
not
provided
any
space
for
their
lunch/dinner
and
we
had
to
COUGH
UP
extra
RS.35000.00
for
dining
space
for
2
days.
14. Restaurent
service
is
very
poor,
though
quality
of
food
is
good.
15. Thogh
the
management
is
aware
of
electricity
load
issue,
no
generator
is
available.
We
had
to
arrange
it
urgently
by
paying
Rs.25000.00
extra
and
ON
OWN
EFFORTS.
16. Car
parking
is
for
150
cars,
which
may
be
inadequate
looking
to
party
plots
and
banquet
capacity,
in
case
two
functions
are
going
on
at
Sam
time.
The
list
is
endless.
The
list
is
endless.
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