4/5 Professor Eobard K. 2 years ago on Google
I
honestly
had
no
idea
this
was
just
a
"2
Star"
hotel.
If
I
had
to
judge
this
by
the
level
of
service
and
amenities
provided,
I'd
have
easily
assumed
it
was
at
least
a
3
or
maybe
even
4
star
hotel!
Stayed
here
with
a
friend
for
2
days.
The
room
service,
housekeeping,
and
dining
services
were
all
excellent,
and
so
were
the
rooms
and
amenities!
The
first
thing
we
ordered
was
tea,
and
it
was
provided
with
the
utmost
care
and
prepared
extremely
well.
The
dining
staff
was
also
courteous
enough
to
entertain
food
and
drinks
for
us
even
though
it
was
past
their
timing.
We'd
arrived
late
due
to
flights
being
delayed,
but
the
staff
was
very
happy
to
take
a
cumulative
order
from
us
for
dinner
and
drinks
before
closing
for
the
day.
I'd
like
to
give
a
shout
out
to
Mr.
Dasarath
(apologies
if
I've
spelt
the
name
incorrectly!)
who
took
our
dinner
and
drinks
order,
and
was
super
helpful
with
letting
us
choose
the
best
options
from
all
the
available
items.
We
also
appreciated
the
room
service
staff,
who
were
always
prompt
and
polite!
That
said,
I'd
like
to
take
a
star
off
for
2
issues
we
faced:
The
shower
wasn't
working
properly,
and
hot
water
was
no
available.
Since
it
was
extremely
cold
here
in
Ranchi,
this
was
a
little
disappointing.
However,
I'm
not
deciding
anymore
stars
because
we
were
quickly
provided
with
hot
water
buckets
just
in
time.
Again
-
super
efficient
staff!
The
WiFi
coverage
also
needs
improvement.
Might
I
suggest
investing
in
some
quality
grade
signal
extenders?
The
complementary
breakfast
was
also
quite
enjoyable.
Overall,
really
enjoyed
the
stay
here!
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