Featured Reviews


Frequently mentioned in reviews: service (7) product (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kena B. 2 years ago on Google
    Worst customer service- Ordered LG TV online. TV would not start up!! They have sent a broken TV and when contacted customer service they were least helpful. The customer service representative was so rude, he was acting as if it was our fault that we got a broken TV! Pathetic service, pathetic service personnel. After spending 1500€ this is not the kind of service you expect. Please save your money and time and shop from some place else. Never shopping with Euronics again! Wish there was an option to give 0 stars.
    6 people found this review helpful 👍

  • 1/5 Tradian A. M. 5 years ago on Google
    If I could, I wound give them - 5 stars - never had such a bad customer experience ever. Ordered online a week ago, no product, no email, nothing. Emailed and called them - no response to email, 3 times promised to call me back but never did. Can only hope shop like this have to close down very soon! Order nr 760832
    5 people found this review helpful 👍

  • 1/5 Žavinta 1 year ago on Google
    Ordered online, they charged me 349 EUR and I have never received an item!! After 2 weeks the order is still 'in progress'. They advertise their products suggesting 1-3 day delivery and it has been two weeks. They have contacted me saying they are unable to ship the product because 'they have issues with supplier', and yet they are still offering the same product, saying it is in stock in physical stores as well as their online stores and ready to be delivered in 3 days!! IF IT'S IN STOCK THEN WHY NOT SHIP IT TO ME? All other communication was vague e-mails, that weren't answering my questions regarding the product delivery, saying they are not obliged to ship my product on time, and my purchase in legal terms was just "an offer to buy". If your online sales are "just a suggestion" and not an agreement, how come you took money from my bank account??? This is very disappointing and looks like a scam to boost sales and visibility using Black Friday offers. I hope to receive my money back as soon as possible. I wrote an email asking to cancel my order - still no response. Send me a proof of shipment or cancel! I wish I have read other reviews on trustpilot and here, before making a purchase on your site, because the reviews are very accurate. Order number 2480536.
    4 people found this review helpful 👍

  • 1/5 Nadav A. 3 years ago on Google
    Bad costumer service - the product i ordered did not arrive on time. I asked for details and compensation and got no real answers accept the normal "we are very sorry but can do nothing". Canceled the order in the end and went to MediaMarkt.
    3 people found this review helpful 👍

  • 1/5 L M. 2 years ago on Google
    Terrible customer service. I have been trying to reach them for over a week now without success. I ordered a product 7 working days ago and it hasn't even been dispatched yet. On the website it says delivery between 1 and 3 working days. Pathetic.
    2 people found this review helpful 👍

  • 4/5 Ondrej J. 2 years ago on Google
    Friendly personal and also very helpful.... bit more fridges would be appreciated.
    1 person found this review helpful 👍

  • 1/5 Christian 3 years ago on Google
    No E-Mail /Phone answers. Horrible Service! Don´t Buy there!
    1 person found this review helpful 👍

  • 5/5 Bene M. 4 years ago on Google
    Top Service

  • 4/5 Amazing K. 4 years ago on Google
    Store has improved its range and offers. The layout is also more attractive. The 50th Anniversary magazine is very informative.

  • 5/5 Fatih Y. 1 year ago on Google
    Tip Top 👍🏽


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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