4/5 Mohamed E. 1 year ago on Google
Very
good
hotel
in
the
best
location
in
Bilbao.
AmΓ‘is
at
the
front
desk
was
really
welcoming
and
helpful,
she
made
our
check
in
a
breeze.
The
room
was
very
well
appointed
with
very
good
amenities.
Housekeeping
was
excellent
and
prompt.
The
breakfast
at
the
terrace
on
the
7th
floor
was
good,
with
typical
Spanish
varieties
and
a
wonderful
view
of
the
surrounding
mountains.
The
service
was
excellent
at
breakfast.
The
concierge,
Sara
was
really
helpful
and
managed
to
tell
us
about
various
activities
to
do
in
the
city.
Checkout
was
just
perfect
and
quick,
and
the
front
desk
staff
were
great.
a
finally
I
would
have
given
this
review
a
5
stars,
but
we
were
disappointed
from
our
experience
at
the
Cafe
restaurant
in
the
hotel.
Bellmen
were
courteous
and
attentive.
Otherwise,
a
great
staff
and
a
great
stay..
we
will
be
back
whenever
we
are
visiting
Bilbao.
1 person found this review helpful π