Bilbao Room and kitchen image

Bilbao Room and kitchen

Hotel Vacation appartment

😠 Awfull experience. The adverts on booking is so wrong. No washing service and no air conditionning. The kitchen was flooding when we were taking a shower and the door not closing. I called the guy and he was a real douch ( not even speaking a little english nor making the effort. If you have a probl... People often mention room, apartment, fatal,


Address

C. Jon Arrospide Kalea, 26, Deusto, 48014 Bilbao, Biscay, Spain

Website

room-and-kitchen-estudios-turisticos-es.book.direct

Contact

+34 628 56 92 53

Rating on Google Maps

2.80 (214 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (7) apartment (6) fatal (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ben W. 6 years ago on Google • 10 reviews
    Awfull experience. The adverts on booking is so wrong. No washing service and no air conditionning. The kitchen was flooding when we were taking a shower and the door not closing. I called the guy and he was a real douch ( not even speaking a little english nor making the effort. If you have a problem i hope you speak spanish ) telling us " this is not my problem if you are not happy just leave the room" Had to deal with booking on the phone ( as the guy started to scream in spanish on us and hanged up ) to be able to cancel without fees and we were in the street at 10pm cause the guy threatened us to call the police if we stayed.. Misleading pictures, no reception not even a welcoming paper just email telling us "the door was open" , no wifi,only 1 plug far from the bed, roten walls ( due to the flooding) and tubes ( electric? ) coming out from the walls. Anyway its dirty, super hot ,noisy,not convenient ,far from city center, dark and weird. Looks like a brothel to my opinion ( "look alike clients" waiting outside all evening in front of the front door and on the advert the place proposes " massages " ) . Nothing official so just a feeling here no accusation but definitly weird and awkward place . Please run away from this weird unprofessional rude place that is gonna leave you helpless
    4 people found this review helpful 👍

  • 5/5 Ivan M. 4 years ago on Google • 600 reviews
    Super best buy

  • 2/5 Sara R. 5 years ago on Google • 33 reviews
    Noisy apartment, poorly cleaned. Too expensive for the given service.
    1 person found this review helpful 👍

  • 4/5 Klara S. 5 years ago on Google • 9 reviews
    Good size apartment. Under equipped kitchen.
    1 person found this review helpful 👍

  • 1/5 avgi p. 7 months ago on Google • 4 reviews
    I only give it one star for the communication and for the clear instructions they left me to access the room until then everything was fine. The room was quite dirty and not as it appears in the photos. It seems that the furniture also needs better care. I tried to open the windows to ventilate the room but only one of the two opened. After a while I was no longer feeling well because of the smell and I decided to take my things and look for another accommodation because it was impossible to breathe and, above all, to sleep. It is very important that something is done especially about humidity/mold because it can be very dangerous for the health of the guests. To conclude, I would not repeat it and I do not recommend it either.
    1 person found this review helpful 👍

  • 2/5 Adie M. 5 years ago on Google • 3 reviews
    Had a really good time here so close to bars and the stadium very addaquote for all our needs
    1 person found this review helpful 👍

  • 1/5 Eduardo P. 1 year ago on Google
    Fuerte olor a tabaco, habitaciones muy mediocres por el precio, baño con moho en la ducha. Pondría tres estrellas, pero es que el trato Online es nefasto también. Realicé mi reserva un día erróneo en booking y lejos de no poder cancelarla (pese a que llamé a los dos minutos), no me cogieron el teléfono. Tras varios días insistiendo y múltiples llamadas me ofrecieron cambiar la fecha por un incremento de unos horripilantes 75€. Les recomiendo que se vayan a un hotel por este precio, no se dejen engañar.
    1 person found this review helpful 👍

  • 3/5 Slava S. 5 years ago on Google • 70 reviews
    problems with hot water, very slow internet

  • 4/5 Ary Fernandez (. 7 months ago on Google • 34 reviews
    The apartment itself is spacious, clean and beautiful, but it has humidity and many mosquitoes (they put anti-mosquitoes in the room, but only two tablets for a week's stay). There is no reception and although the cleaning staff has been super attentive and friendly, we have lacked communication with the person in charge. The Wi-Fi is quite poor. It is very well connected and the neighborhood is very lively.

  • 2/5 Petr D. 5 years ago on Google • 22 reviews
    The apartment was quite dirty from my point of view. I was missing dishtowel in the kitchen, toilet was broken, soap was missing in the shower. Communication with the owner of the apartment was really unpersonal and unprofessional. The zone is realy noisy also during nigh. The apartment is overpriced considering all deficiencies.

  • 1/5 Maria B. 6 months ago on Google • 7 reviews
    Price-quality does not correspond. It's expensive for what it is after. The sheets and towels were never changed in 10 days. Two garbage bags, for the entire stay. I do not recommend it. very good location

  • 2/5 Enrique B. 2 years ago on Google
    (Translated by Google) I would love to give more stars, but it is impossible for me. I just read a previous review and everything is great but I disagree. I can believe that the assigned room is for those of us who bring pets. Well, the fatal smell, the fatal paint, sad furniture ... Generally fatal. I sincerely believe and know that the person in charge will do everything possible to fix it. I'm going to post some photos, but not all of them since surely, no one would go. Without acrimony towards those responsible, which as said before, will solve it. The good thing, because it has something good, is the location and the parking. The same as its manager, who responds to you in less than 5 minutes when you contact. In short and with all due respect, thank you anyway. I hope to return and verify your remodel. Thanks (Original) Me encantaría dar más estrellas, pero me es imposible. Acabo de leer una reseña anterior y todo genial pero yo discrepo. Puedo creer que la habitación asignada es para los que llevamos mascotas. Bueno, el olor fatal, la pintura fatal, mobiliario de pena... En general fatal. Sinceramente creo y sé que el responsable hará todo lo posible para solucionarlo. Voy a colgar una fotos , pero no todas ya que seguramente, no iría nadie. Sin acritud hacia los responsables, los cuales como dicho anteriormente, lo solucionaran. Lo bueno, porque tiene algo bueno, es la ubicación y el aparcamiento. Igual que su responsable el cual en el momento que contactas te responde en menos de 5 minutos. En definitiva y con todo el respeto, gracias de todas formas. Espero volver y verificar su remodelación. Gracias

  • 4/5 Nerea Fernandez P. 1 year ago on Google
    (Translated by Google) We have stayed in one of the rooms on the night of July 25 and the stay has been comfortable. The rooms were in good condition and the kitchen was fully equipped. It is in a central area of ​​Bilbao and free access is a positive point. The guy who served us was very nice. To put some downside, the ventilation in the room was quite poor but there was a fan in case we wanted to use it. We will return without a doubt. (Original) Nos hemos hospedado en una de las habitaciones la noche del 25 de julio y la estancia ha sido cómoda. Las habitaciones estaban en condiciones y la cocina equipada con lo necesario. Está en una zona céntrica de Bilbao y el libre acceso es un punto positivo. El chico que nos atendió muy majo. Por poner alguna pega la ventilación de la habitación era bastante escasa pero había un ventilador por si queríamos usarlo. Volveremos sin duda.


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