1/5 Gauser 1. 6 years ago on Google
I
will
talk
about
castle
rooms:
Positive
aspects:
1)Breakfast
is
good
with
many
possible
choices;
kindness
of
people,
but
limited
to
restaurant
areas.
2)
Location
is
really
good,
castle
(from
outside)
is
really
nice.
Negative
aspects:
1)
Room
were
dirty,
we
found
black
hairs
around
the
room
and
in
the
bathroom.
2)
Room
have
not
been
cleaned
after
the
first
day
of
stay;
they
didn't
even
move
a
blanket
that
felt
down
on
the
floor
from
the
bed
the
first
day;
there
was
also
a
piece
of
paper
on
the
table...nobody
took
care
of
removing
it
during
room
"cleaning".
3)
The
first
day
we
arrived
at
22:30
in
the
room,
bar
was
closed,
and
there
was
only
one
small
bottle
of
sparkling
water
in
the
room
(for
two
people).
We
remained
thirsty
all
night
long.
The
second
day,
they
didn't
even
took
care
of
replacing
this
bottle.
It's
not
acceptable
not
to
have
at
least
a
50
cl
bottle
for
each
guest
(and
in
my
opinion
is
not
even
acceptable
not
to
have
minibar
full,
in
such
an
hotel).
There
was
a
fridge,
but
empty
and
broken.
4)
Room
furniture
is
really
poor
and
absolutely
not
suitable
for
a
castle
(most
of
them
coming
from
Ikea);
the
carpet
had
also
an
undefined
black
spot
of
dirty.
5)
Room
(301)
was
next
to
elevator,
and
each
time,
at
each
hour,
we
heard
noises
coming
from
the
elevator
moving.
6)
At
the
front
desk,
after
sharing
problems
we
faced,
there
wasn't
any
reaction...no
excuses...no
explanations...they
only
gave
us
the
bill
without
saying
anything;
they
only
told
that
castle
is
not
4
stars...only
guest
house
is
four
stars.
I
would
suggest
to
see
the
castle
from
outside
and
select
another
cheaper
hotel,
that
for
sure
will
have
at
least
the
minimum
essential
services.
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