Top advice! The machine sold and the espresso available there are repeatedly praised. When I wanted to buy cleaner after a while, I was immediately recognized and served with the same warmth and competence, including an espresso. Better than this electrical specialist advice! THIS IS HOW COFFEE WORKS!! Update: Maintenance competent, glass completed quickly. Small things repaired without charging for it. That's how service works!

Sehr netter Inhaber und die Schaerer Coffee Club ist auch eine gute Empfehlung gewesen. Deswegen fünf Sterne. Was mir heute auch klar geworden ist, ist die Tatsache, dass wie verdammt viel Kaffee konsumieren (siehe Foto). Meine Empfehlung an alle im Raum Düsseldorf, die einen Kaffee-Spezialisten suchen. Herr Bouzian ist ein Top Mann. (Translated by Google) Very nice owner and the Schaerer Coffee Club has also been a good recommendation. That's why five stars. What also became clear to me today is the fact that drinking a lot of coffee (see photo). My recommendation to everyone in the Dusseldorf area who are looking for a coffee specialist. Mr. Bouzian is a top man.

We were looking for a portafilter machine for our office and received excellent advice from Sadik Bouzian in the store in Düsseldorf. The installation of the machine was carried out at short notice and went smoothly. Everyone had a lot of fun instructing our employees on the portafilter machine - local dealer with good service and a more than fair price/performance ratio. We recommend!

Super coffee/machines :)

(Translated by Google) We can only praise Mr. Bouzian and the Bosa team. A Bezzera Duo incl. Mignon grinder was purchased. Good competent advice on site, not too much and not too little! Relaxed atmosphere and fair prices. Reliable processing in advance by telephone. For this you can also take a little journey into account. Greetings from Koblenz! (Original) Wir können Herr Bouzian und das Bosa Team nur loben. Gekauft wurde eine Bezzera Duo inkl. Mignon Mühle. Gute kompetente Beratung vor Ort,nicht zu viel und nicht zu wenig! Entspannte Atmosphäre und faire Preise. Zuverlässige Abwicklung schon vorab per Telefon. Dafür darf man auch mal etwas Anfahrt in Kauf nehmen. Grüße aus Koblenz!

(Translated by Google) We were there today and bought a Bellezza espresso machine for our private household, a long-cherished dream !! We were advised in great detail with so much patience. Incredible. And then the operation, tricks and tricks of the machine were explained to us in well over an hour in all variants. Phew ... seldom drunk so much incredibly delicious espresso, cappuccino, latte, flat white, americano coffee! Perfect and such friendly service! We'll be back soon for even more accessories and the unique beans !! Very dear thanks!!! (Original) Wir waren heute vor Ort und haben eine Bellezza Espressomaschine für unseren Privathaushalt gekauft, ein lang gehegter Traum!! Wir wurden mit so viel Geduld ganz ganz ausführlich beraten. Unglaublich. Und dann wurde uns in weit über einer Std in alle Varianten die Bedienung, Tricks und Kniffe der Maschine erklärt. Puh...selten sooo viel unfassbar leckeren Espresso, Cappuccino, Latte, flatwhite, Americano-Kaffee getrunken! Perfekter und so freundlicher Service! Wir kommen in Kürze wieder für noch mehr Zubehör und die einzigartigen Bohnen!! Ganz lieben Dank!!!

I've been a customer here for years. First with an old Saeco Professional, which has brewed around 50,000 cups in around 20 years - according to the counter. Also because the Bosa team maintained it perfectly. But at some point she was gone. I bought a new fully automatic machine here. Premise: solid, robust and durable. Now she had to go to service for the first time. Acceptance was quick and easy, staff competent and friendly. As always. I feel very well treated. If there was a ticket system that you could register your machine for inspection and bring it in when it's in the workshop, that would be great and would shorten maintenance time. But that's absolute fine-tuning, the five stars are so well deserved.

Large selection of coffee machines, competent advice, filter systems, repair service and a variety of coffee types.

Nice and competent team, repair time was approx. 1 week, very quick, the price of the repair was reasonable, would gladly do it again and would recommend it to others.

Honestly, one of the best I know. Good prices and polite service. They only repair when they really have to.

So I was very satisfied. My problem was resolved perfectly and I can enjoy my coffee every day again

With this review I would like to thank the owner and his technician Mo again. I had problems with my Cino xx twice. 1. Problem: The owner personally came to my shop for repairs. The machine could not be found OK on site. but that wasn't the fault of the technician but clearly my Cino xx. They promptly offered to take the machine to the workshop. The announced price of the repairs was adhered to. 2nd problem: The machine ran smoothly and made much better coffee products than before, also thanks to the new products that I was able to try on site at Bosa)! Now the Flojet pump failed. I was able to bring the machine and Flojet pump into the new shop (although I was still under the stress of moving and had a full repair book). Mohammed the technician (very friendly and helpful) helped me with this problem by integrating a new pump and water tank. Everything was done within 3 hours!!! In the meantime, I was able to have very nice conversations with the boss and enjoy the best cappuccinos. CONCLUSION : Absolute world class service Absolute world class customer service Absolute world class products (coffee beans and toppings) Absolutely fair prices Absolute best cappuccino Kind regards Lotto Tobacco Products Post Christian Vettraino

Super friendly staff and top machines with top service.

Many thanks to Sadik Bouzian and his team for the great advice and the informative barista course. We are completely satisfied with our new portafilter machine from Rocket.

(Translated by Google) We bought a Bellezza portafilter machine and coffee grinder in this shop and received excellent advice! For comparison, we also went to other dealers, but we weren't given the best advice. Service comes first here! Super friendly staff who will give you detailed advice even after the shop has closed. You can get espresso or other drinks free of charge during the consultation, even if it is not yet clear whether you will buy something. It's a place where people love to go and will definitely come back! Big praise and thank you! (Original) Wir haben in diesem Geschäft eine Siebträgermaschine und Kaffeemühle von Bellezza gekauft und sind hervorragend beraten worden! Zum Vergleich sind wir auch zu anderen Händlern gegangen, wurden aber nicht ansatzweise so gut beraten. Service steht hier an erster Stelle! Super freundliches Personal, das einen auch nach Ladenschluss noch ausführlich berät. Espresso oder andere Getränke erhält man während der Beratung kostenlos, auch wenn noch nicht klar ist, ob man etwas kauft. Hier geht man gerne hin und kommt auch definitiv wieder! Ganz großes Lob und Dankeschön!

(Translated by Google) Super unfriendly. Unfortunately not willing to help, not even remotely. Hence this rating. (Original) Mega unfreundlich. Leider keine Bereitschaft zur Hilfe, nicht einmal im Ansatz. Daher diese Bewertung.

(Translated by Google) Unfortunately, our coffee machine caused more problems after the maintenance than before and came back defective. After another delivery, the defect was corrected, but the brewing unit has been clogged again and again since the maintenance. Absolutely no recommendation! (Original) Leider hat unsere Kaffemaschine nach der Wartung mehr Probleme gemacht als vorher und ist defekt zurück gekommen. Nach nochmaliger Abgabe wurde der Defekt zwar behoben, jedoch verstopft seit der Wartung immer wieder die Brüheinheit. Absolut keine Empfehlung!

(Translated by Google) I have already twice given my private and my company machine to you for maintenance. You are led to believe that seals, rubber rings, etc. are being exchanged, but unfortunately this is not the case. Now the machines are going to Siemens! Then it's probably more expensive but more worth it. Both machines go to a Siemens expert, let's see what comes of it. Furthermore, we reserve the right to hire a lawyer, as it smells very much like fraud! Therefore, not recommended. (Original) Habe schon zwei mal meine private und meine Firmen Maschine zur Wartung bei euch abgegeben. Es wird einem vorgegaukelt, dass Dichtungen, Gummiringe, etc. getauscht werden, an dem ist leider nicht so. Jetzt gehen die Maschinen zu Siemens! Dann ist es wahrscheinlich teurer aber lohnt sich eher. Vor gehen beide Maschinen zu einem Siemens Gutachter, mal sehen, was dabei rauskommt. Des Weiteren, behalten wir uns vor, einen Anwalt einzuschalten, da es schon sehr nach Betrug riecht! Deshalb, nicht zu empfehlen.

(Translated by Google) Very pleasant and customer-oriented espresso shop, for which I am happy to drive from Cologne to Düsseldorf. I bought a Bezzera Duo DE there, which Mr. Bouzian unpacked and checked before I took it with me. He simply ordered a colour-coordinated Bezzera tamper as a surprise and on suspicion. This is how I imagine service in online times. I hope not to have to use the workshop, except for maintenance. (Original) Sehr angenehmes und kundenorientierters Espressogeschäft, für das ich gerne von Köln nach Düsseldorf fahre. Habe dort eine Bezzera Duo DE gekauft, die vor Mitnahme gemeinsam mit Herrn Bouzian ausgepackt und kontrolliert wurde. Einen farblich abgestimmten Bezzera Tamper hatte er als Überraschung und auf Verdacht einfach mitbestellt. So stelle ich mir Service in online-Zeiten vor. Die Werkstatt hoffe ich, außer zur Wartung, nicht in Anspruch nehmen zu müssen.

Bester Kaffee ever:) Beste Beratung ever:) Professioneller Service in aller Hinsicht:) (Translated by Google) Best coffee ever :) Best advice ever :) Professional service in all respects :)

(Translated by Google) An absolute must for coffee lovers. Super nice and great equipment in large selection. (Original) Für Kaffeeliebhaber ein absolutes Muss. Super nett und tolle Geräte in großer Auswahl.

(Translated by Google) No answer, no response, one star... I made an inquiry regarding the repair of an espresso machine. At "BOSA Coffee Repair". Unfortunately, I have not received an answer to date and have now had the device repaired somewhere else. What is the logical consequence? Geeeenau: 1 star. Unfortunately, less is not possible. (Original) Keine Antwort, keine Resonanz, ein Stern... Ich habe eine Anfrage bezüglich der Reparatur einer Espresso Maschine gemacht. Bei "BOSA Coffee Repair". Leider habe ich bis heute keine Antwort erhalten und das Gerät jetzt woanders instandsetzen lassen. Was ist die logische Konsequenz? Geeeenau: 1 Stern. Weil weniger geht leider nicht.

Nice service, good coffee, you never have to wait long, nice atmosphere despite the renovation :)

Positive: Very friendly staff and if you have a Jura device, you are really in very good hands here. I dropped off a Jura device here for maintenance and the service was great. Negative: With other brands (e.g. Miele) I wouldn't want to give my machine there again. I'm aware that there are similar components everywhere, regardless of the make, but it just didn't fit here. I handed the machine in for maintenance, was then allowed to pick it up, then the machine leaked and the coffee ran into the collecting container. Back to service and it was fixed. After 2 months the error appeared again, they didn't want to accommodate me and distanced themselves from it, since I use the machine commercially: to be honest - if I brew 5 coffees a day at home or 5 coffees a day in my office, it doesn't matter Role. After an eternity of discussion with the boss, I took the machine with me, ordered a replacement brewing group and the machine worked. This clearly proved that the mistake was on Bosa's part. Addendum: Thanks for your feedback. With the feedback you are simply confirming my negative experience. 1. The brewing group is one of the wearing parts, according to your statement - it was agreed that you would service it and then the coffee leaked into the machine and you didn't want to repair it because it supposedly wasn't your fault. Only after I got a brand new replacement part did it work again. 2. Again your statement about the fully automatic commercial coffee machine. Seriously now: we brew a maximum of 5-6 coffees a day. So why should we use a fully automatic commercial coffee machine? This is not only a waste of money, but also not usage-oriented.

Good selection of portafilter machines and coffee grinders! In addition, there is very competent advice from Mr. Bouzian. We are very satisfied and can recommend Bosa coffee systems.