(Translated by Google) It's wonderful that such service quality still exists today! On Thursday morning our Jura Impressa 19 suddenly gave up the ghost after 4 years, it couldn't be switched on anymore - all lights out! Based on the customer reviews and the website information, I called Piazza Venezia, although there was actually no designated Jura agency listed. Lucky. I was able to bring the machine over immediately. And Tuesday morning the telephone message: everything is ready and ready for collection, defective parts (brewing unit) have been replaced, and the machine has also been completely overhauled. Price as previously forecast. Super fast and reliable! The whole thing with incredibly friendly communication from everyone involved, of course an espresso when delivering and picking up at the invitation of the house (also for my wife who is accompanying me). In summary: A real service experience! Service quality is still very important here! And not to forget with all repair problems: The in-house bean roasting is awesome, especially the "extra bar" espresso roasting. Thank you for everything! We'll definitely see each other again (preferably without repairs when buying beans, of course! (Original) Wunderbar, dass es eine solche Service-Qualität heute noch gibt! Am Donnerstag Morgen gab unsere Jura Impressa 19 nach 4 Jahren plötzlich ihren Geist auf, sie war nicht mehr anzuschalten - alle Lichter aus! Anhand der Kundenrezensionen und der Website-Angaben rief ich bei Piazza Venezia an, obwohl hier ja eigentlich keine ausgewiesene Jura-Vertretung angegeben war. Ein Glück. Ich konnte die Maschine sofort vorbeibringen. Und Dienstag vormittag die telefonische Nachricht: alles fertig und abholbereit, defekte Teile (Brüheinheit) erneuert, Maschine zudem komplett überholt. Preis wie vorher prognostiziert. Super schnell und zuverlässig! Das Ganze mit unheimlich freundlicher Kommunikation bei allen Beteiligten, natürlich einen Espresso beim Hinbringen und Abholen auf Einladung des Hauses (auch für meine mich begleitende Gattin). Zusammengefasst: Ein wirkliches Service-Erlebnis! Hier wird Dienstleistungsqualität noch groß geschrieben! Und bei aller Reparaturproblematik nicht zu vergessen: Die hauseigene Bohnenröstung ist der Hammer, vor allem die Espressoröstung "extra Bar". Danke für alles! Wir sehen uns garantiert wieder ( am liebsten natürlich ohne Reparatur beim Bohnenkauf!

If you want to drink a really good coffee then you've come to the right place. And you can also have your machines serviced here.🤩💯👍

Great deal. From the advice to the instruction, everything was perfect. I have never been served with so much passion and competence. My wife and I got advice on a portafilter machine from Lelit on Saturday. The boss took a lot of time and explained everything we needed to know. We made espresso and coffee together to get a feeling if it was for us. Really great. We then ordered the machine and we were actually able to pick it up on Wednesday. It wasn't just picking it up either... we were trained again in detail on our own machine. The machine was adjusted to our needs. Then we made all possible types of coffee. The cleaning and everything was shown to us in detail. Best advice ever. The house-roasted coffee is really delicious. Buying in this store is an experience. We really had a lot of fun and are completely thrilled. Thanks

(Translated by Google) Here I bought a great Nivona fully automatic machine on Saturday. The owners took a lot of time to advise and explained and showed everything in detail. I was able to convince myself of the quality and of course the taste of the coffee in the shop. You won't get such competent advice and the opportunity to try everything out anywhere else. At home, the machine was ready to use. I will definitely be back, because the coffee from my own roast is wonderful too! GRAZIE MILLE! (Original) Hier habe ich am Samstag einen tollen Nivona Vollautomaten gekauft. Die Inhaber haben sich sehr viel Zeit für die Beratung genommen und alles ganz genau erklärt und gezeigt. Ich konnte mich direkt im Geschäft von der Qualität und natürlich vom Kaffeegeschmack überzeugen. Eine so kompetente Beratung und die Möglichkeit alles auszuprobieren bekommt man sonst nirgendwo. Zu Hause war die Maschine direkt einsatzbereit. Ich komme auf jeden Fall wieder, denn auch der Kaffee aus eigener Röstung ist wunderbar! GRAZIE MILLE!

What a fantastic experience with this business and its dedicated owner. We had to have our Lelit portafilter machine serviced - and had been dissatisfied with the quality of our coffee for a long time. The owner and his team took a lot of time to set up our machine and the mill perfectly and gave us many valuable tips. The great taste of the coffee now is no comparison to before! The maintenance was also inexpensive. This great store is a clear recommendation!!!!

I went to the store for the first time today and picked up the new Nivona Cube. There was a comprehensive explanation about the machine and beans from the boss himself, as well as various samples. I felt like I was in good hands here and can highly recommend him. I'll definitely come back again!

(Translated by Google) We bought a Nivona 825 here on Saturday. Vittorio gave us absolutely outstanding advice. Together with him we set up our own Nivona for about 1.5 hours and got everything explained. Great. This makes buying fun :-) (Original) Wir haben am Samstag hier eine Nivona 825 gekauft. Vittorio hat uns eine absolut überragende Beratung gegeben. Zusammen mit ihm haben wir ungefähr 1.5 stunden unsere eigene Nivona eingerichtet und alles erklärt bekommen. Toll. So macht kaufen Freude :-)

(Translated by Google) Top coffee shop. A dream of an Italian with his wife. Here coffee machines are repapered and coffee is roasted. (Original) Top Kaffeladen. Ein Traum von einem Italiener mit seiner Frau. Hier werden Kaffemaschinen repapiert, Kaffee geröstet.

The best coffee in the NRW area :) I go there regularly with the family. Children get cocoa and we get cappuccino and cafe crema. I can recommend it to everyone.

On the recommendation of a friend, I decided not to order a portafilter machine online at a better price, but to go to Vito and get advice there. This was a great decision, because you are not only buying the product, but also Vito's experience in the form of initial commissioning, the perfect coffee grinder setting and great tasting coffee beans... The business premises have a typically Italian look and the customers often have southern roots, which is in my opinion also speaks to the quality and authenticity of Vito! All in all, a highly recommended shop for coffee lovers!

I bought a new Nivona 8 series yesterday. Thank you Vito for your time and fantastic advice, which led to the right decision. We were able to get an overview of all the machines over one or two coffees and espressos. Vito competently explained the advantages and functions of each machine to me in a way I have never experienced before. Really great!! After the final decision, Vito put the machine into operation and set the coffee variations in the machine. Of course, the excellent coffee from our own production should not be missing! So Vito and team, thanks again for the great shopping experience! Greetings Andreas

Very friendly and competent and top service. The introduction to my new portafilter was an experience. The home-roasted coffee tastes great with it. I'd love to come back.

I came with my Bezerra BZ10 portafilter machine because the water flow was interrupted. I received a very friendly welcome. And I placed an order for “maintenance and repairs”. After just three days I was contacted by phone that the device was ready and ready for collection. All problem areas of the machine (solenoid valve, capillary tube, shower, brewing group seal) were also identified and eliminated and the machine was decalcified so that the machine runs like it did on the first day. The desired limescale filter was also installed. The amount of the bill was reasonable. I received the old replaced parts as proof. I am completely satisfied!

(Translated by Google) I have known Vito and his wife for many, many years. There is no comparison in Bonn - just what love and passion is invested. It is not for nothing that Vito now also supplies most Edekas. Convince yourself! 5 stars are not enough. (Original) Kenne Vito und seine Frau schon viele viele Jahre. Es gibt keinen Vergleich in Bonn - allein schon was an Liebe und Herzblut investiert wird. Nicht umsonst beliefert Vito nun auch die meisten Edekas. Überzeugt euch! 5 Sterne sind zu wenig.

(Translated by Google) Top! Best quality - that's how the coffee ☕️ has to be. Sell ​​very good coffee machines and offer professional repairs. To put it simply "simply delicious" Gladly 1000 times again and again. (Original) Top! Beste Qualität - so muss der Kaffee ☕️ sein. Verkaufen sehr gute Kaffeemaschinen und bieten eine professionelle Reparatur an. Schlicht gesagt "einfach lecker" Gerne 1000 Mal wieder und wieder.

Best Place for an authentic Italian caffè experience

(Translated by Google) Best coffee, friendliest service and delicious roasting. Whenever I can, I get a coffee here and now I also buy the coffee to take home <3 (Original) Bester Kaffee, freundlichste Bedienung und leckere Röstung. Immer wenn ich kann hol ich mir hier einen Kaffee und kaufe inzwischen auch den Kaffee für zu Hause <3

(Translated by Google) After our old Nespresso machine gave up after a few years of more or less good service and we had been toying with the idea of ​​buying a fully automatic coffee machine for a long time, we came across Piazza Venezia via Google. On Saturday we got into the store half an hour before the store closed and the manager Vittorio took a lot of time for us. The advice was very competent from the first second and you could tell: the man knows what he is talking about. After about an hour we decided on the NICR 970 model. The machine is awesome and Vittorio came as agreed on Tuesday and delivered the machine to our home free of charge, set it up and set it up on site. Here, too, he took his time with his very committed and charming manner. You can tell: the customer is still king with him. We can only recommend everyone to seek advice there. This store is old school and you can find what you are looking for. In the end we had the impression that we had just gone to Italy to quickly buy a top coffee machine during our vacation. Thank you very much - from now on every day starts with a delicious cup of coffee and the rising sun on the display. 1a! (Original) Nachdem unsere alte Nespresso Maschine nach einigen Jahren mehr oder weniger guten Dienst ausgestiegen ist und wir schon länger mit dem Gedanken gespielt haben, einen Kaffee-Vollautomaten zu kaufen, sind wir über Google auf Piazza Venezia gestoßen. Wir sind dann am Samstag eine halbe Stunde vor Ladenschluss in den Laden gekommen und der Geschäftsführer Vittorio hat sich super ausführlich Zeit für uns genommen. Die Beratung war von der ersten Sekunde an sehr kompetent und man hat gemerkt: Der Mann weiß wovon er spricht. Nach ca. einer Stunde haben wir uns dann für das Modell NICR 970 entschieden. Die Maschine ist der Hammer und Vittorio kam wie vereinbart am Dienstag und uns hat die Maschine kostenlos nach Hause geliefert, aufgebaut und vor Ort eingerichtet. Auch hier hat er sich mit seiner sehr engagierten und charmanten Art noch mal viel Zeit genommen. Man merkt: Bei ihm ist der Kunde noch König. Wir können jedem nur empfehlen, sich dort beraten zu lassen. Dieser Laden ist von der alten Schule und man findet, was man sucht. Am Ende hatten wir Eindruck, das wir gerade nach Italien gefahren sind, um während des Urlaubs mal schnell eine top Kaffee-Maschine zu kaufen. Vielen lieben Dank - ab jetzt startet jeder Tag mit einer leckeren Tasse Kaffee und der aufgehenden Sonne auf dem Display. 1a!

(Translated by Google) The absolute top address in Bonn for good coffee from our own roastery and high-quality Italian portafilter machines. I've been a customer there for 6 years and have always received good, fair and honest advice. Italian flair and humor included :) Here you take your time for the customer! (Original) Die absolute Top-Adresse in Bonn für guten Kaffee aus eigener Rösterei und hochwertige italienische Siebträgermaschinen. Bin seit 6 Jahren Kunde dort und wurde immer gut, fair und ehrlich beraten. Italienisches Flair und Humor inbegriffen :) Hier nimmt man sich Zeit für den Kunden!

(Translated by Google) We bought our portafilters at Piazza Venezia. Vitto and his wife are a great team who gave us more than good advice. You immediately notice the Vitto, which seeks out what you are looking for and not what made the most profit. From purchase to instruction everything was more than great! The painting was also coordinated directly for us. The coffee beans from Piazza Venezia are also great, especially the decaffeinated coffee doesn't have a weird aftertaste. It doesn't matter oh buying or maintaining a coffee machine, great beans or just a delicious coffee, Piazza Venezia is the right place to go 🙏🏽 (Original) Wir haben unsere Siebträger bei Piazza Venezia gekauft. Vitto und seine Frau sind ein super Team, die und mehr als gut beraten haben. Man merkt direkt das Vitto, das raussucht, was man sucht und nicht was am meisten Profit ging. Von Kauf, bis Einweisung war alles mehr als super! Auch das Malwerk wurde direkt für uns mit abgestimmt. Auch die Café Bohnen von Piazza Venezia sind super, besonders der entkoffeinierte Cafe hat keinen komischen Nachgeschmack. Egal, oh Kauf oder Wartung einer Cafemaschine, super Bohnen oder einfach einen leckeren Cafe, Piazza Venezia ist die richtige Anlaufstelle 🙏🏽