1/5 Lennard B. 10 months ago on Google • 1 review
You
should
give
this
hospital's
emergency
room
a
wide
berth.
I
went
there
because
of
a
sudden
change
in
the
wound
on
a
large
wound
on
my
elbow
that
was
less
than
two
days
old,
which
I
discovered
at
1
a.m.
after
removing
the
bandage.
The
reception
staff
initially
diagnosed
me
as
not
being
in
the
right
place
at
this
hospital
because
my
arm
needed
to
be
x-rayed
and
there
was
no
surgery
in
this
building.
The
following
information
can
be
found
on
the
hospital's
website:
"The
nursing
team
at
the
central
emergency
room
consists
of
around
30
employees,
some
of
whom
provide
care
on
a
part-time
basis,
around
the
clock,
7
days
a
week.
Doctors
from
the
disciplines
of
internal
medicine,
cardiology,
pulmonology,
neurology,
surgery,
plastic
surgery,
trauma
surgery,
oncology,
orthopedics
and
urology
are
available
to
provide
emergency
care
in
the
central
emergency
room.
I
then
asked
if
there
was
a
lot
going
on
at
the
moment
and
was
assured
that
there
was
nothing
going
on
at
the
moment
and
that
I
was
the
only
patient.
That's
why
I
decided
to
have
a
doctor
look
at
the
wound
anyway
to
rule
out
an
infection
or
something
similar.
I
was
escorted
into
the
waiting
room
and
the
receptionist
pressed
a
button
and
disappeared.
A
few
seconds
later
the
door
opened
and
the
doctor
came
in
and
opened
the
conversation
with
something
like:
"This
is
the
emergency
button!
Why
are
you
pressing
the
emergency
button?".
So
I
first
had
to
explain
that
it
wasn't
me
who
pressed
the
wrong
button,
but
rather
her
colleague.
I
was
then
asked
what
was
going
on
and
I
tried
to
explain
my
case.
But
I
was
immediately
interrupted:
"This
is
the
emergency
room!
It's
1
o'clock!"
I
apologized,
explained
that
I
didn't
want
to
keep
the
doctor
from
work
and
didn't
want
to
disturb
her
any
further.
But
she
then
assured
me,
just
like
the
reception
staff,
that
she
had
nothing
to
do
and
that
I
wasn't
stopping
anyone
from
doing
anything.
Nevertheless,
she
stuck
to
her
unfriendly
advice
that
I
could
just
go
to
the
family
doctor
tomorrow.
However,
when
I
repeatedly
tried
to
explain
my
visit,
she
immediately
interrupted
me
and
said
that
I
should
simply
put
a
wet
cloth
on
the
wound
and
that
no
surgical
treatment
would
be
possible
here,
only
psychological
or
internal
medicine.
My
objection
that
I
no
longer
had
any
bandages
was
ignored
and
shortly
afterwards
I
was
sent
home.
No
further
inquiries
were
made
about
further
injuries,
consequences
or
causes
of
the
fall
and
I
was
not
given
the
opportunity
to
comment
on
them.
In
summary,
I
have
to
say
the
following:
A
visit
to
the
emergency
room
is
undesirable
even
if
the
house
is
completely
empty.
The
patient
is
not
listened
to,
treated
unfriendly,
interrupted
and
taught
disrespectfully.
You
don't
know
whether
you're
talking
to
a
doctor,
no
one
introduces
themselves.
The
staff
appears
to
have
no
experience
with
critical
work
processes
and
accidentally
triggers
an
emergency.
Information
on
the
emergency
department
website
is
incorrect
or
incomplete,
but
the
patient
is
expected
to
be
aware
of
it.
It
doesn't
ask
about
insurance
status
or
health
insurance
card
or
anything
else.
The
emergency
room
does
not
seem
to
have
materials
for
initial
or
wound
care
or
to
want
to
use
them.
The
“treatment”
takes
place
in
the
waiting
room/doorway
from
approx.
2
meters
away;
injuries
are
not
examined
from
a
closer
distance.
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