Ordering exclusive models for model railways pushes the staff to their limits: "That's not possible.", "Why not online yourself? - Because the exclusive models can only be ordered in the branch.", "That comes from China." - as if the staff had to go there themselves... No, thank you.

I was helped very quickly and very competently! I guess that's the trainee who helped me, who immediately had a solution to my problem and gave me the best advice! Always my pleasure! Keep it up

Wanted to buy something just before the weekend. Unfortunately the store was closed on July 31st. Already closed a quarter to 8 p.m. Should the opening hours be adjusted?!

It's a relatively small store, so the selection is of course limited. However, the seller was really very nice and knew about the products and the current prices.

Unfortunately the toy I was looking for wasn't there. However, the seller gave us very good advice and reserved the product for us at another branch. Good service.

I wanted to quickly buy a toy for my son, but didn't know exactly what. I was given very, very good advice by the young man (I guess a trainee) and that's why I found what I was looking for. Very friendly and competent. Simply great👏

Did my Christmas shopping here. Very nice advice and courteous employees. People enjoy shopping here.

Unfortunately, the saleswoman was busy talking on the phone so she completely ignored me at the checkout. After 5 minutes it occurred to her that she could cash in on me, although she didn't say a word to me and continued to talk on the phone. Even if it had been an important phone call, you could have asked the person you were talking to to wait a moment.

(Translated by Google) Friendliness is very important 😊 Super saleswoman at the checkout very quickly packs gifts Super nice a very friendly ☺ You are always looking forward to the store Great atmosphere (Original) Freundlichkeit wird groß geschrieben 😊 Super Verkäuferin an der Kasse sehr schnell packt Geschenke Super schön ein sehr Freundlich ☺ man freut sich immer auf den Laden Super Atmosphäre

(Translated by Google) Unfortunately, the staff was very unfriendly, and you were stalled if you had any questions. Really a shame, I'll get my items in another store. (Original) Leider sehr unfreundliches Personal, man wird bei Fragen abgewürgt. Wirklich schade, werde meine Artikel in einem anderen Läden besorgen.

(Translated by Google) So great the shop you always find something very tidy and you are always greeted with a smile great to see ☺😊 super friendly staff 🤩 (Original) So toll der Laden man findet immer was sehr aufgeräumt und man wird immer mit einem Lächeln empfangen toll zu sehen ☺😊 super freundliche Mitarbeiter 🤩

Tolle Verkäuferin 🤩❤ einfach super ich arbeite selber in der Ernst August galerie und sehe fast täglich die Verkäuferin sie schmeißt den Laden einfach almein also mein größten Respekt einfach super ☺😊 auch als Kunde gehe ich unglaublich gern in den Laden mit meiner Familie 😁😋🥳 man findet immer was einfach super toll 😊 (Translated by Google) Great saleswoman 🤩❤ just great I work in the Ernst August gallery myself and see the saleswoman almost every day she just runs the shop altogether so my greatest respect is just great ☺😊 even as a customer I love going to the shop with my family 😁😋🥳 you can always find something really great 😊

Falsche öffnungszeiten. Sind 18.55 hier und der Laden ist zu. Gegenuber den Kunden absolutes no-go! (Translated by Google) Incorrect opening times. Are here at 18:55 and the store is closed. An absolute no-go for customers!

Everything is available for babies and children. The advice is very good. Our daughter loves the store and we go there often. You can always find something nice 😍 great employees 👍

Super Service 😃