As a senior old resident, I have lived in this apartment for nearly 4 years. During this period, the apartment has never been renovated, regardless of the situation of the residents. After a long time, many home appliances have broken down, and 4 light bulbs have broken at one time. The tenants have to pay for the repairs at their own expense. It’s okay. I can bear it. The oven in the back doesn’t work. This is not a daily necessity. I can bear it if I don’t repair it. I have been responding to the front desk for half a year, and I have never been contacted by any maintenance department. Personally, I don’t know if it’s the real estate or the management department started to break the jar, just want to collect rent, for the needs of users Be it the experience or the feedback, they never care, they just fool you. You never see their efficiency, but if they want to trouble you, the speed is definitely the first in the world. The above personal experience warns the following Friends, please think twice if you want to rent this apartment

Allegro has very bad management and does not have consideration on her tenants! There are 2 lifts at 2 Exchange Square but one of them has been out of service over 3 months. However, I never see any maintenance under processing!! How can you imagine 14 floors, 10 families each floor, total around 140 families share 1 lift 24/7? Recently, the only working lift is blocked as picture, the capacity is lower than 50% of original!! It becomes worse when some tenants move in and out with huge belongings! Is that make sense to keep the block but it harms the right of tenants and only Allegro has advantages that she can manage less things!!!!! So I do not recommend this apartment. Update on 26th October, the lift was back to service 2 months ago but eventually it’s out of service again! And got information that 3 Exchange Square has same problem too! The lift is also out of service too

Whilst the flat is in a great location and is a nice place to live; I have had so many issues with post going missing and staff being rude when I approach them. I've also had neighbours who smoke like chimneys in their flat, leading to a smell of cigarettes in the corridor. There was also an incident where a dog had pooed in the corridor and it was not cleaned all day. Most staff are lovely but there are a few who will actively avoid helping you or who seem annoyed to be dealing with you.

I just moved out of a premium 1 bed Allegro apartment which I lived in for two years. Generally, I had a great experience with just a few downsides to be aware of. The positive - Some fantastic staff. Laurence as general manager is really competent, friendly, and reasonably. Annie as property manager is super responsive, helpful, and generally lovely. Forzia in the resident services team is delightfully friendly and preally nice to chat to. I have also always found the night staff and maintenance to be great too. All of this matters when renting serviced apartments like this. - I loved the apartment itself. I loved the freedom to decorate and live with pets. Having a front desk to receive your mail is a huge thing I’ll miss. And the gym in the apartments is the best I’ve seen for serviced places like this in Birmingham. - The location is really convenient, being right by the city centre without a lot of the street noise that comes with city centre living (as it’s most just traffic and people walking to the universities). - I found the process of renting the place and getting my deposit back to be very smooth. Laurence was super helpful when we decided to hand in our notice, going above and beyond. - While I never took part in the fairly frequent social events Allegro puts on throughout the year, I did really like that they decorate the lobby for various holidays. - I moved in when rent was cheap due to COVID and when my lease was up for renewal, prices had hiked considerably. I thought Allegro was quite reasonable in offering a slight price increase which was well below what they could have got from a new tenant. But, they only offered this for 2 years, meaning I felt I needed to be ready to move out before 2 years in case they changed prices to match the very expensive market rate. - my maintenance requests (of which there weren’t too many) were mostly dealt with quite quickly. The soundproofing is decent. I could never hear people in their apartments, though I’d always hear people talking in the corridors. The negative - Previous property managers just never responded to emails, or were incredibly slow (weeks!) to do so. - The construction is challenging. While the building is really well sound proofed and it’s not much an issue with doors/windows closed, you will need them open during summer and for ventilation. Just as they finished constructing a building to the left (as I was moving out), they started building on the right. I don’t know about any other construction plans, but you hear some stuff from the HS2 site as well. - The apartments are new built and very well insulated with an air filtration system. The only problem being I never found that air filtration system to work well, meaning the internal bathroom inevitably became mouldy, and the place generally felt very stuffy. - While I liked the idea of the common area (eg for some variety when home working), I found there were often loud, unsupervised children using the space (which Allegro did try to manage with frequent emails). I also found the gym area to be very untidy (residents wouldn’t put things back in their place and there isn’t really a member of staff who would do this, that I know of), and a few pieces of equipment had been stolen (12kg dumbbells and an ab rollout). Despite asking for these to be replaced, they never were in 2 years! Overall, I think Allegro is a fantastic option for serviced apartment-style living with a generally really good, enthusiastic team and some stand-our services (the premium apartment with balconies is amazing, the gym is better than most, and secure in-building parking is an awesome, if expensive, option).

Residing in Allegro Accommodation has been fun; it's a terrific option for families, students, and working adults. The residence frequently hosts events, fostering a lively neighborhood vibe. It's a place where you can interact with locals and take part in a variety of activities. It's a nice place to call home because of how professional and welcoming everything is overall. To emphasize, the podium and gym are the complements to attempting to maintain good health. For quick groceries, the co-op is the closest location. Overall maintenance is good, although block 2's lift isn't being fixed. The rest is excellent and provides a safe and secure environment.

I have been living in Allegro since September 2022 and I can attest to the fact that it is a wonderful place to live. The things I love the most about the apartment are the gym, podium, and friendly staff. More so, living in Allegro offers the feeling of everyone seeing themselves as a family.

I have been living in Allegro Accommodation for the past nine months, and overall, my experience has been very positive. One of the standout features of this place is its fantastic location, which is very close to the city center. Despite the ongoing construction work nearby, it hasn't been a major issue and hasn't significantly affected my stay. The management team deserves a special mention as they have been attentive and responsive to any concerns or issues that have arisen during my time here. Like any living space, there have been some wear and tear in the flats, but the management team has been proactive in addressing them in a timely manner. In cases where immediate fixes were not feasible, they have provided suitable alternatives or temporary solutions, ensuring that residents are comfortable. Living in Allegro Accommodation has been enjoyable- good choice for working professionals, students and families. The accommodation regularly hosts events, creating a vibrant community atmosphere. It's a place where you can easily connect with other residents and engage in various activities. The overall environment is professional and welcoming, making it a pleasant place to call home. In conclusion, Allegro Accommodation offers a great location close to the city center, with ongoing construction work nearby that hasn't posed a significant inconvenience. The management team has been responsive and proactive in addressing any maintenance issues. The accommodation caters well to working professionals and students, with regular events that foster a sense of community. I have genuinely enjoyed my time living here, and I would recommend Allegro to others seeking a comfortable and welcoming place to live.

Outstanding Amenities: The Allegro Exchange Square complex offers an array of impressive amenities that enhanced my living experience. The state-of-the-art Wellness center allowed me to maintain my exercise routine conveniently. Additionally, the communal areas, such as the Podium and Sky Garden areas, provided a fantastic space for socializing with friends and neighbours.