The staff are absolutely amazing especially Elle when I rang for an emergency appointment she was able to get me in the next day also is knowledgeable and always helpful to find the answer. She also mentioned she will write in the notes to have my teeth clean. However, this is the first dentist I have seen that are so reluctant to doing a scale and polish for patients. Straight away they push you in seeing a hygienist. If they can't do the basic scale and polish for you as a patient it must mean its not required however they are very quick in saying see a hygienist, which you have to pay for £79. I am very disappointed at this outcome. If a hygienist is required surely that means they should do the basic of a scale and polish. Also this is one of the expensive dentist for seeing a hygienist. I shopped around and realised other dentists are a lot cheaper. I wil be booking another check up in 6 months and will see if they will do a scale and polish this time. If not I will be changing the dentist. I was left disappointed.

Absolutely shocked at the way I was treated on the phone today. Called to book an appointment, was told that due to missing SEVERAL appointments without notice , I am no longer allowed at the Dental Surgery. I completely understand that missing appointments without notice is unacceptable and wastes the time of the Dentist and I feel bad about it but I had plausible reasons. I missed TWO appointments by the way, but you'd think by the way they were speaking to me, that I had missed 10 appointments. One of my reasons was being very ill and in the hospital for several weeks and I could not pick up the phone to call in and the very first one was missed as I was relying on a text message reminder from them which I did not receive. She says the message was sent so in a nutshell not their problem. And when I made the second appointment after missing the first one, there was no warning or notice that If I missed this second one I would be expelled by the way. I explained this and not one ounce of empathy was shown. Even offered to provide proof of being at the hospital. I asked if I could see another dentist, and was told that once dismissed from one dentist, no other dentist will see me. So essentially I am no longer welcomed at the practice for missing TWO appointments with good reason. I am absolutely shocked. No customer service, no empathy. If this was a private appointment, I would have respected this decision. But refusing a patient NHS treatment doesn't sound right to me and so I will be seeking advice from the Integrated Care Board (ICB) and Dental Complaints Service.

The practice is brilliant. Neetan whom I see is just great. I was a nervous patient when I first met him and needed extensive work doing. With a plan in place it was an overall good experience. Highly recommended 👌

Best dentist I've ever been to. Not only reassuring and good service but actually enjoyable. Grateful to have this as my local dental surgery!

I was anxious and put off going for two years. Lol the dentist, nurse, receptionist was LOVELY. Highly recommend you do not leave it two years. :)

My apt was on time & my hygienist is so gentle & careful. She is a lovely person which makes for a very pleasant visit to the dentist.

Excellent visit, warmly greeted at reception and quickly booked in. Only a couple of minutes before being taken into the appointment by the dentist. Slick and easy process, exactly as you would want it to be. Thank you!

Dr Patel snd the lab he's working with did a fantastic job on veneers . I can't be more happy and satisfied, all I want to do is smile