1/5 Liv 5 months ago on Google • 1 review
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**
the
treatment
was
not
over
7
years
ago.
I
was
highlighting
that
I
am
disappointed
with
your
attitude
,
your
response
has
completely
missed
the
point
.
Going
forward
I
hope
that
you
take
the
time
to
reflect
on
demeanour
I
don’t
like
to
leave
negative
reviews
but
I
feel
deeply
annoyed
and
frustrated
following
my
appointment
with
DR
Afzul.
I
had
contacted
the
practice
and
shared
concerns
about
my
teeth
being
misaligned-
I
have
had
previous
treatment
with
this
dentist
and
was
satisfied
with
my
treatment
at
the
time.
However
,
in
2020
my
bracket
had
broken
and
I
was
advised
that
I
didn’t
need
any
treatment.
Trusting
in
his
expertise
I
decided
to
leave
it.
Over
time
,
my
tooth
has
become
slightly
misaligned
,
and
highlighted
a
bigger
problem
an
overbite
and
slanted
front
teeth.
I
contacted
the
practice
last
week
to
inform
of
my
concerns
.
I
wasn’t
expecting
anything
but
possible
solutions
to
the
problem.
However,
Dr
Afzul
was
stand
offish
from
the
minute
I
entered
the
room
.
I
tried
to
explain
my
problem
but
this
was
met
with
defensiveness
and
if
I’m
honest
complete
and
utter
rudeness
.
If
I
recall
,
he
said
-
‘you’re
asking
to
move
the
goal
past
.
It’s
like
asking
for
taxi
Birmingham
and
then
changing
it
to
London’
(
very
unnecessary)
All
I
wanted
was
support
and
understanding
for
my
concerns.
He
left
the
room
mid
consultation
and
on
return
,continued
to
accuse
me
of
moving
the
goal
post
and
that
the
concerns
I
had
were
not
highlighted
as
part
of
my
initial
treatment
plan.
I
explained
that
given
I
was
not
the
expert
I
would
not
of
known
this
was
a
problem
and
that
would
have
been
his
responsibility
to
highlight.
He
eventually
offered
advice
and
then
told
me
to
get
a
second
opinion
.
I
wouldn’t
mind
if
this
were
free
treatment,
but
if
I’m
paying
for
a
service
I
have
every
right
to
raise
a
concern.
As
someone
working
with
the
general
public
.
I
am
hoping
this
is
not
his
communication
style
because
I
left
feeling
deflated
and
invalidated
I
am
sharing
this
in
hope
that
Dr
Afzul
will
take
time
to
reflect
on
his
professionalism,
because
this
unacceptable.
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