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Sutton Aesthetic Dentistry

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😠 Edit ** the treatment was not over 7 years ago. I was highlighting that I am disappointed with your attitude , your response has completely missed the point . Going forward I hope that you take the time to reflect on demeanour I don’t like to leave negative reviews but I feel deeply annoyed and fr... People often mention treatment, tooth, time, dental,


Address

4 S Parade, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B72 1QY, United Kingdom

Website

www.suttoncoldfielddental.co.uk

Contact

+44 121 355 3784

Rating on Google Maps

4.80 (155 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 8 AM to 12 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 AM to 6 PM
  • Tuesday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: treatment (9) tooth (6) time (6) dental (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kiwi P. 8 months ago on Google • 16 reviews
    The receptionist was really snotty with me on the phone. I explained that I was meant to book at Mere Green Dental, but their website sent me to this page without stating that it was at a completely different address and with a different company. Therefore, I could not get to this appointment. The receptionist stated that I could not get a refund or reschedule my appointment and asked if that was okay? Not that I have a choice... Therefore, I have wasted £44 to get nothing but a bad mood. Thank you for your great work.

  • 5/5 Venusian E. 4 months ago on Google • 7 reviews
    In love with my teeth I had done today, so happy with the procedure and overall service received. Definitely would recommend without a doubt.

  • 1/5 donna B. 9 months ago on Google • 4 reviews
    Went to this dentist last year, as I had a dead front tooth. The dentist said they only treatment was a veneer. When I said I didn’t want that he was very dismissive. I went to another dentist who has whitened my tooth, I am very happy with the result for a fraction of the cost. Make sure you go for a second opinion if your not happy with the treatment offered.

  • 5/5 mollie W. 1 year ago on Google • 4 reviews
    All the staff at Sutton Aesthetics were so accommodating and professional. The whole process was so smooth from start to finish. I had my first consultation in October and had my new smile by December! At my original consultation I was slightly apprehensive about getting cosmetic work done but the explanation of how the aesthetic work is carried out made me feel really comfortable. Dr Faizan made me feel at ease throughout my whole procedure and I’m so happy I went through with getting the work done. My new smile is perfect I couldn’t recommend a better dentist!

  • 1/5 Liv 5 months ago on Google • 1 review
    Edit ** the treatment was not over 7 years ago. I was highlighting that I am disappointed with your attitude , your response has completely missed the point . Going forward I hope that you take the time to reflect on demeanour I don’t like to leave negative reviews but I feel deeply annoyed and frustrated following my appointment with DR Afzul. I had contacted the practice and shared concerns about my teeth being misaligned- I have had previous treatment with this dentist and was satisfied with my treatment at the time. However , in 2020 my bracket had broken and I was advised that I didn’t need any treatment. Trusting in his expertise I decided to leave it. Over time , my tooth has become slightly misaligned , and highlighted a bigger problem an overbite and slanted front teeth. I contacted the practice last week to inform of my concerns . I wasn’t expecting anything but possible solutions to the problem. However, Dr Afzul was stand offish from the minute I entered the room . I tried to explain my problem but this was met with defensiveness and if I’m honest complete and utter rudeness . If I recall , he said - ‘you’re asking to move the goal past . It’s like asking for taxi Birmingham and then changing it to London’ ( very unnecessary) All I wanted was support and understanding for my concerns. He left the room mid consultation and on return ,continued to accuse me of moving the goal post and that the concerns I had were not highlighted as part of my initial treatment plan. I explained that given I was not the expert I would not of known this was a problem and that would have been his responsibility to highlight. He eventually offered advice and then told me to get a second opinion . I wouldn’t mind if this were free treatment, but if I’m paying for a service I have every right to raise a concern. As someone working with the general public . I am hoping this is not his communication style because I left feeling deflated and invalidated I am sharing this in hope that Dr Afzul will take time to reflect on his professionalism, because this unacceptable.
    1 person found this review helpful 👍

  • 5/5 Callum B. 1 year ago on Google • 1 review
    Wow! I was so unsure about having composite veneers but after having it done I would recommend it to anyone! Everyone is so friendly and welcoming. Dr Omair was excellent with me and explained everything to me every step of the way. Such an easy and professional process and my new teeth look great😄
    1 person found this review helpful 👍

  • 5/5 Luke J. 3 months ago on Google • 1 review New
    Thank you to Dr Afzal and all of the dental team including friendly staff on reception. I had some overcrowding on my bottom teeth and required a tooth extraction and realignment I am chuffed with the end result. It’s a very smooth operation here no nonsense quickly in and out with appointments with professional guidance all the way through. Thanks again Luke.

  • 5/5 Emma L. 5 months ago on Google • 2 reviews
    I went to Dr Afzal for a total smile transformation and I can honestly say from start to finish the service and care I received was second to none. I had tooth extraction, fixed metal braces, whitening and composite bonding. The whole process was explained in detail at every step. Dr Afzal was not only very respectful to me he was also very kind to his dental nurse which was nice to hear. She was also very caring to me throughout the process. I felt that time and care was taken to achieve the look I wanted and I am blown away by the results. Also a special thanks to Michelle the dental receptionist for making everything run so smoothly very efficient and friendly. I would rate this dental practice 10/10 and would highly recommend anyone to attend for all your dental needs. Thanks again for everything Emma

  • 5/5 adrian v. 6 months ago on Google • 2 reviews
    Just completed my treatment with Dr Ali and his team to have a dental bridge fitted, and have to say I am delighted with the results. Everything is explained in detail about what's happening including costs. Thanks again for everything Adrian

  • 5/5 Fiona C. 7 months ago on Google • 1 review
    Thanks to the team at Sutton Aesthetic Dentistry for a super job on straightening my front tooth, it was sorted in no time . All the staff are friendly and approachable 😁


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