another poor experience with Lidl.. not the prices or quality but the checkout. Why no staff on the conveyor checkouts.. Self serve ONLY.. again! it is not nice to have full trolley with two adults and have to manoeuvre around people in the small area designed for basket users. Then scanning only to find you need assistance many times because lightweight stuff don't register in the loading bags A really off putting experience. At Aldi stores we use, they often call for staff to open extra checkouts even with small queues.

The bakery at all times is lovely and fresh however the fruit and veg is mouldy the majority of the time and I’ve found different products out of date still on the shelves ! I spoke to the store manager about this and he didnt seem to care and was rude as well. What a lovely man he is !

Self check out is terrible. There's only been 1 cash till working the last three times I have visited. I almost left my grocery there and walked out because of having to wait too long! Everytime I asked been told there not working. Come on do something about it then if you want people to use them or open up more tills. I can write more but don't have all that spare time. Hopefully the management will do something about this soon.

Always clean and helpful staff. Plenty of parking and never to busy. Love the self check outs

Every time I shop here I have to call for help because the price at the till is always higher than price on the shelf on many items. Did bring it to managers attention many times but he's won't do anything about it. Yardley store is better, never had any problems there.

Anita was so helpful and kind, I bought water crates and one fell out the packaging, she quickly picked them up and got me some more, a credit to your team

Store was clean tidy and well stocked ,however checkouts always busy not enough staff, self scanning seems to be the norm

Good size supermarket with a lot of weekly deals. Try fresh bakery items.. Staff is very helpful.. There is ample parking outside..

I love this place because staffs are friendly and prizes are good for people who has low income same as me. Important of all you will find all the things you need in one place and save your time and money. Thanks. Good shopping ☺️.

Cost effective station. We all need fuel to be sensibly priced. Thx every bit helps. God bless x possibly just card in machines might help us disabled people get fuel easier. modern self service pumps upgrades will bring u more business, GUARANTEED. AS 35% of the population have a form of disability so definately, it's a wise financial move.

This Lidl has gone down hill ...always a mess in there, loads of pallets of stock in the way, most of the baskets have lost their long pulling handles. And the self serve tills are terrible ..never working right ..have to call a member of staff to sort after nearly every item you scan. Very poor quality to be honest . Sad to be fair as it used to be a great store but not anymore 👎🏻👎🏻

AVOID AT ALL COST After being a customer's of Lidl's for over 10 years and spending an anywhere between £400 - £600 / month (being extremely conservative with the numbers, it was probably more in the region of £600 - £800 - I have a big family) as a thank you for me being a loyal client I got a parking ticket for overstaying by 11 minutes the other day. On that day I did a big shop and didn't realise that I was in the shop so long. My mistake for not adding a timer when I go and do that shop. I will definitely be doing that from now on and I WILL NEVER SHOT IN LIDL AGAIN! I naively thought that if I contact customer support they can help but they informed me that because I had had one cancelled parking ticket before (years ago and it only happened once before in a different store) they can't cancel and I will need to pay the parking ticket which is £90 (£45 if paid in 14 days). After being refused I wrote to the CEO hopping for a bit more support considering I have been a loyal customer and the response was absolutely disgusting. 1. Their shelves are ALWAY empty 2. They MOVE THINGS AROUND ALL THE TIME (that's why it takes more time to do the sop sometimes) - marketing tactic to get people to buy more stuff as that way they need to be running around the shop to find certain products and might get tempted by other products. 3. The prices INCREASE EVERY OTHER DAY (checked against Aldi and the same shop would have cost me way less) 4. The staff at the tills are nice but the ones at the self check out are rude beyond belief (was even told off once because they changed their check out software and I needed more help) 5. The app rarely works for me and not only (I know other people that have given up on trying to get it to wok) 6. There are NEVER ENOUGH STAFF and self checkout seems to be the norm 7. Deceiving pricing - one price is stated on the shelf and when you get to the checkout you realise it's another entirely and always higher 8. The fruit and vegetables are mouldy and not fresh 9. The meat is almost always with 2-3 days left before expiry - when I find anything with 5 days it's a celebration 10. Found products that were expired on the shelves 11. The manager is extremely rude and does not care, anytime I have brought anything to his attention I was greeted with disdain and to be perfectly honest he was borderline aggressive. Clearly has some personal issues however that does not mean he needs to be unprofessional at work and looking down on anyone is a sign of poor intellect. ... and the list can continue. Self checkout is not for clients to make it easier for them, it so that the CEO and the stakeholders can take more profits home, turning every single client into an unpaid member of staff. SHAME ON YOU for cutting people's jobs so that you can stuff more money into your pockets. There is no benefit to the client to use the self checkouts but there are ENORMOS MONETARY BENEFITS FOR THE CEO AND STAKEHOLDERS. The self checkouts add A LOT to the time spent in the shop because it isn't easy to do a full shop and use the elf checkout when it constantly doesn't work, there is such a small space to add the products on and have to even do it several times because the space is full. Safe to say I WILL NEVER SHOP AT LIDL AGAIN! I can clearly say also that since the newish CEO has stepped in things have gotten increasingly worse and shopping in LIDL had become something I dreaded but because of habit and the fact that I tend to like the same things and buy the same things every week. Things weren't half as bad as what I described before he was appointed. Thank you Lidl for showing me that you DO NOT CARE ABOUT LOYAL CLIENTS and for 11 minutes and £45 that would have actually been spent in your store rather than on a parking ticket after on the day I had spent £123 in the shop I hope you are happy for loosing a loyal client. Aldi here I come! To the CEO - you are a disappointment entirely.

It’s a good store but essentials are unavailable most of the week. For example Eggs rack is always empty. Also meat section has very less quantity. Rest everything is available. The till section is nice and fast

Value for money. Clothing items not worth the money. Food is good. Security helpful and much needed for a few unstable people shop in that store.

The nearest Lidl to me with self service checkouts and is usually kept well stocked although the weekly themed foods can be a bit of a jumble but that's part of the whole Lidl experience

I love the selection of the goods, reasonable, fresh and good quality!

Convenient location with good parking! Not the cleanest or tidiest store but had everything I needed.

Good location and ample parking for customers. Staff are friendly and helpful. Produce on offer all the time so helps with cost of living.....!

Well stocked for the time of day I visited. All self checkout tills were working. Helpful staff on hand when needed.

Good store self pay good enough parking better than some other Lidl stores in matter of self pay makes checkout easier everything else is almost as as same go there often for shopping specially tech n diy tools

Good time to go , around 12.00 - 1.00. Not too busy. Self service tills take cash and card. Didn't bother using the Lidl plus card as too much of a faff to find it on my phone , find store I was in , login and presumably scan.

Staff very rude, walking around with my friend and one of the staff barged right between us. Then got dirty looks when I said it was rude. Horrible store, other lidls so much better

Since the pandemic started, we have been suffering since then from increasing the prices, no family support with food and cleaning materials. It used to spend £50-100 for vegetables, food and fruit drinks every two weeks, now, every week we are spending over £100 just for short list of vegetables, fruit drinks and food. I’m not saying Lidl is bad but it’s for public needs not for businesses sector.

First time me going to Lidl and to be fair it's a good place it's just like Tesco's or asda definitely worth going and the bread section omg my 2 go place from know on and even lidl does rewards just like Tesco's and asda

Good location, decent parking and the standard Lidl stock & pricing which is always very competitive.

Limited items. Even i got no water when ever I go there. Only sparkling water available there

A great discounted market for daily needs. I cross checked everything available here with big supermarkets and i was amazed to know that same particular items were way cheaper here than those markets and the quality is also the same.I would highly suggest to check for your groceries and toiletries here before shopping in big markets.

I do my shopping here regularly. So far I've never had any problems. Though isn't too big it usually has almost everything from Lidl's range. Yet we could benefit for an improved Lidl to keep customers happy. As sometimes I do have to go to Lidl on Coventry Rd to find what I don't here. Thanks