Services are accessible with no restrictive timings.Facilities seem to have a high level of cleanliness and maintenance, in contrast to my previous gym. Staff are polite and approachable, leading me to buy a full annual membership. I would provide 5 stars , if lockers were fully working. Currently, a significant portion of lockers are faulty. Also the adjacent council owned multi-storey car park allowed for use by members, was clearly designed for "Mr Bean" sized cars. I drive a 6 seat passenger vehicle and navigating them bends on alternating levels is a nightmare.

Water was absolutely freezing. Went with a two year old and we had to leave early as she started going blue in the lips - this is no exaggeration. They're supposed to check the temperature every hour as well as dirt levels, so if they're not checking the temperature...

I like the fact that there's not much waiting around when it comes to machines and there's plenty of cardio equipment to go round. I would suggest 1 thing for back exercise a hypertension machine wouldn't go amis. Apart from that it's got everything you need.

Lovely pool, however sessions are a little too short in my opinion and the pool is sometimes quite cold, overall a nice experience though, I would recommend going for a swim here, prices are very fair indeed.

Very nice staff always go out there way to help u. Only down fall is the water fountain outside the sauna and steam could do with being fixed or replaced. But bar that very clean and welcoming. 👍👍👍

Every morning I go for my morning swim from 8 am for a good hr ,the pool is warm ,the atmosphere is calming and it's very clean .Really sets me up for the day ,I enjoy coming to Blackburn leisure centre .

They have special times for disabled people learning older learning they also do children in a small side of the pool excellent service very friendly and also very cheap

I am very dissapointed with the service I had at Blackburn leisure centre today. I am a regular Customer using there swimming facilities and everytime I am there with my freinds (bearing in mind we are only 16). We always have something in common that a lifeguard is always picking on us (the same lifeguard) every week. I have a mild stutter and what I found was very inappropriate and DISCRIMINATORY, when I was talking to him he had imitated my stutter which i find absolutely unacceptable and disgusting. I was thinking of buying a membership with leisure centre. But at this rate no way. I just don't feel comfortable. (not all staff) only this one lifeguard. If nothing is done I will take this further due to discrimination of my illness.

Went to sign up for a new membership on Saturday 23 rd October as I’ve been feeling very low and depressed so wanted to start doing exercise and swimming and sauna to release my stress after being really self conscious with myself I was served at reception by a lovely lad who is a life guard there called Karl he went through all my options about doing classes and everything and I told him I’ve been really down and want to get back up there I couldn’t of asked for a nicer person to help me made me feel so comfortable he’s customer service skills were absolutely brilliant and I think he deserves the credit just want to show my appreciation and also coming out the young lady on the desk named Elena asked if I thought everything was ok and I think it’s lovely of her to ask I don’t think they get enough credit as it’s nice to be nice ❤️

Staff are no longer enthusiastic and approachable. Poor approach to covid which has encouraged many members to leave and they're very unhelpful.

This gym used to be alright but in the last year or more it has gone downhill. I wouldnt recommend this place to new comers. I froze my account due to the pandemic and also i never used the gym . I joined because i liked the classes. Yet i've discovered you can only freeze your account for up to 3 nonths. After this they start taking money out your account. Unbeknown to me you have to tell them if you want to keep it frozen! So a good job i checked my account. Also its a nightmare parking up as you have to input your registration all the time. There are lots of people who have ended up with fines. Also the strike system is a joke! My advice safe your money for somewhere that cares about you and dosnt treat you like a number!

This was once a great gym and it seems that ever since covid came along they've gone down hill.. Big change in staff, no banter like before and gym users jumping at the opportunity to complain about others forgetting to wipe. No common sense approach from staff members.

Good , but sometimes water is cold . And one more think , upstairs when you sit on balcony very very hot .can be some of ventilation as parents can't sit and watch when kids have swimming lessons .

Can't say much for the gym however went swimming today. the pool area is nice and big, and the slides are a great extra. The changing rooms are communal which is great for families like myself where me and my partner take the kids together. However. To the negatives. The changing rooms could do with more regular cleaning especially with the recent events. There's hair and rubbish all over the floor (not entirely the leisure centres fault moreso the disrespectful people who don't clean up after themselves. Also the pool albeit big could use a tiny bit more heating to it to say it's a "family swim' slot. The pool is chilly when you get in. Great for older kids who will splash and move to keep themselves warm, but I wouldn't recommend bringing a baby or a toddler who can't swim yet. The swim session was 1hr30 long. We had to get out after 40minutes as my youngest was literally turning blue around the mouth and couldn't stop shivering. So absolutely fantastic for older ones. However I'd look elsewhere for taking little ones who can't swim yet.

Decent gym facilities. Sauna steam room in good working order

Just started going back swimming here at nights. Very clean and very quiet. The staff I have spoken to have been very helpful and kind.

All good and thanks for giving us the chance to keep fit & healthy for no money. I have a problem booking some lessons on waitlist. We turn up to finding that the class is short, some people don't turn up. And don't inform the gym. Therefore I miss the lesson.

Staff at reception fantastic customer service sauna steam room always nice and hot clean swimming pool good overall 8 out of 10

Was clean and looked organised. Staff could do with being a bit more welcoming.Lane swimming was too busy though, too many people in the pool so had to leave before my usual lengths. 😒

Staff are really nice and friendly, for the amount it costs for the gym you can't really complain. In my opinion the gym equipment in places like JD and DW are far superior however finding a parking spot or equipment during peak times at this place is not an issue in comparison. One thing that you need to be very careful of is the ANPR cameras (unrelated to the gym) as the car park is owned by the council. If you don't log in your details don't be Suprised to find a fixed penalty notice in the post. So bloody annoying!

Yet another trip to try to go to the pool. Apparently booked up. Not clear from website that you can book in advance. Had to pay for parking just to be turned away. 5 years since last aborted trip to BwD leisure pool. Won't try again

One of the better gyms in Blackburn; maybe not have as many machines or space as other gyms but it has the basics. If you're creative you can get round not having variety of machines. Gym is tidy so no weights littered around.

May 2017 - Used swimming facilities it has 2 slides although take note if taking children 1 of the slides you have to be a minimum of 1.4meters tall (my 8 year old was not tall enough). Cost £10 for 1 adult and 2 children For a family there are family tickets We went on a Saturday also note although pool opens at 09:00 slides do not open until 10:00

Nice and spacious swimming pool, but only for 1 hour time

Gym is of a good standard. Swimming Pools are worth checking out

Changing stalls could be cleaner for sure. Nowhere to put away pram even when folded, as all the big lockers were taken or just closed. Also couldn't use the small pool with my baby even though it wasn't being used! Had to go in the big pool and get in the way of serious swimmers, don't understand as there were plenty of lifeguards bored to death, one surely could watch the small pool?! Also paid parking, really?

Staff are ok since COVID it has gone downhill staff turn over to large and no member of staff on the floor to make sure clean and wiping down is being done

Good choice of classes. The gym is a bit small so at busy times you have to wait for equipment to be free. The price doesn’t reflect the facilities. There should be a gym only membership, because at the moment it’s the most expensive place in town and it’s council run so it should be a bit cheaper.

I can't believe someone actually stole my swim shorts out of a cubicle. Don't turn your back for one minute in here it is full of absolute tramps. If you never want to see your items again make sure to visit the changing rooms next to the pool. I gaurentee you if I see anyone with those swim shorts on in the changing area I'm gonna put your lights out you tramp

Fantastic range of activities from gym - All sorts of classes and a clean, warm pool. If activity isn’t your bag on that day - take a steam and or sauna. Super helpful, friendly and supportive staff. I think you could spend a month here and try something new every day. An absolute amazing facility with value I have rarely seen.

I absolutely love this place for the peuce you get free swimming and sauna or the gym and a large number of classes which would be very expensive with no membership I just think this place is great to make you feel good and if you can't get there they have videos on the app to do at home it's great