Pandora image

Pandora

Jewelry store

One of the Top rated Jewelry stores in Blackburn


Address

15, Victoria Court, Blackburn BB1 7JE, United Kingdom

Website

stores.pandora.net

Contact

+44 1254 682938

Rating on Google Maps

4.40 (154 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5:30 pm
  • Sunday: 10:30 am to 4:30 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: staff (12) helpful (10) ring (8) store (8) service (8) friendly (6) served (6) bracelet (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Amy K. 6 years ago on Google
    After buying my fourth pandora ring last month, unfortunately one of the stones fell out of my £60 ring. I returned to Pandora Blackburn to see if they could swap it for me and the girl behind the counter told me they don't have any in stock and she thought it had been discontinued. She offered to swap the ring for me for a different one but I'd have to contribute more money to the more expensive ring. I refused and she told me to check again in two weeks. Two weeks later I return, still no ring in stock. I asked the girl behind the counter if she could check stock in other stores online or if she could call another store for me, she then said that the stores aren't connected and she couldn't possibly contact one for me and that I should maybe try and go to a Manchester store?!! What? To go all that way, yet another wasted journey to find out my ring isn't in stock? Is that a joke?? I gave up with the Blackburn store and decided to go to Preston, the girls in the Preston store were so so helpful, such amazing service! They had a ring in stock for me and they saved it for me, I'd even forgot my receipt and they were no trouble making a straight swap. Avoid the Blackburn store they are useless!!! I'll definitely be driving the few extra miles to Preston for the service!
    2 people found this review helpful 👍

  • 5/5 Loveth O. 1 year ago on Google
    Great staffs. Very friendly.
    1 person found this review helpful 👍

  • 5/5 Amy T. 3 years ago on Google
    Excellent customer service, very knowledgeable staff and a great place to buy from.
    1 person found this review helpful 👍

  • 5/5 Kirsty R. 1 year ago on Google
    5* very attentive staff would highly recommend.
    1 person found this review helpful 👍

  • 5/5 Saim9348 8 months ago on Google
    Natalie served me, great customer service , very helpful
    1 person found this review helpful 👍

  • 5/5 Susan A. 5 years ago on Google
    Me & my daughter love to shop hear & it's even better in the sales. I get at last two rings a Year for my daughter, one for Christmas & one for her birthday in feb. It stings my pocket!..... but it's worth it when I get a thanks mum hug & see her checking out her hand for the next few weeks.
    1 person found this review helpful 👍

  • 5/5 Allan C. 1 year ago on Google
    Very helpful young lady.
    1 person found this review helpful 👍

  • 5/5 Snowbur B. 2 years ago on Google
    I came here on boxing day and it was very busy however, the sales assistant was very attentive in what we were looking for and we ended up finding very good bargains.
    1 person found this review helpful 👍

  • 5/5 Kirsty C. 8 months ago on Google
    I'm totally happy with the service and delighted with my new Pandora bracelet. So polite and friendly really helpful. Definitely recommend checking it out.❤️❤️

  • 5/5 Samantha B. 1 year ago on Google
    Its a very clean and tidy shop,all staff are helpful and friendly,was served by a lovely lady called rioja today,she was very efficient and friendly,il be visiting again for birthdays and Christmas,very good customer service 👏 🎄

  • 5/5 Hayley H. 1 year ago on Google
    Got some fabulous bargains

  • 5/5 Karl P. 1 year ago on Google
    Excellent service and professional staff

  • 5/5 David S. 11 months ago on Google
    Great customer service

  • 5/5 Linda H. 2 years ago on Google
    Bought another ring. Love them

  • 5/5 marie r. 4 months ago on Google
    I love this shop but I am trying to save up 👍

  • 4/5 Natasher B. 7 months ago on Google
    Very friendly and helpful but always seems short staffed. Always a Que

  • 5/5 Ian Smith S. 4 months ago on Google
    Just bought a charm for my wife's bracelet

  • 5/5 sandra f. 5 months ago on Google
    Good staff very friendly

  • 4/5 Graham D. 2 years ago on Google
    Nice shop and helpful staff

  • 5/5 avantiel s. 2 years ago on Google
    Friendly staff, always ready to help, bargains to be had.

  • 5/5 Alison M. 2 years ago on Google
    Lovely staff

  • 5/5 Andrew 2 years ago on Google
    Usual good range of jewellery

  • 5/5 Angela W. 7 years ago on Google
    Called into the Blackburn Store today due to my Essence bracelet being broke and was told it wasn't mendable ☹️ the member of staff replaced it with a brand new instead 😀 She was absolutely lovely and it was a pleasure being served by her. I didn't take her name but wish I did coz this review is for her. I've got a You were served by exchange (58) if that helps on my receipt, but also she is Pregnant and due soon :-)

  • 5/5 Sylvia M. 5 years ago on Google
    The staff in the Blackburn store are absolutely lovely. They were so helpful when I was choosing a gift for my sidter. Thank you so much girls xxx

  • 5/5 carol g. 6 years ago on Google
    I served today by a lovely young lady called Gemma. She went above and beyond to help me get the correct size of bracelet and exchange all my charms my husband bought me after Christmas, 9 in total to build my perfect bracelet and even refunded the difference on a gift card. I was in the shop over an hour and she really couldn't have been more helpful. If you visit this store and are lucky enough to be served by Gemma you won't be disappointed. I am now delighted with my new bracelet.

  • 5/5 Alan J. 4 years ago on Google
    Friendly staff helped me pick out a lovley gift.

  • 5/5 Shelley C. 3 years ago on Google
    Excellent jewellery, excellent and fast delivery

  • 5/5 Mark S. 3 years ago on Google
    Very safe and very helpful

  • 5/5 Laureen S. 4 years ago on Google
    Very impressed with this store, I went in as the glass in my mini charm necklace had fallen out. Even though it was a year old and I didn't have the receipt, I was given a new one in exchange. Not what I expected so delighted!!

  • 5/5 Margaret G. 3 years ago on Google
    Nice staff to help me cos am deaf .Will go back again for more thing.worth every penny and I love it .thank you for helping me .see you soon


Call +44 1254 682938 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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