1/5 Dean B. 1 year ago on Google
My
mother
and
her
friends
have
just
come
back
from
a
stay
at
this
hotel.
They
was
looking
forward
to
having
a
long
weekend
away
however
they
have
never
been
more
disappointed
in
the
state
of
the
hotel
and
they
have
never
felt
more
humiliated
with
the
way
they
had
been
treated
due
to
their
disabilities.
Upon
arrival
they
was
originally
told
they
only
had
7
stairs
to
climb
to
get
to
the
lift
they
then
didn’t
say
there
was
more
stairs
for
them
to
get
to
their
room.
There
was
around
14
steps
after
this
to
get
to
one
of
the
rooms.Each
individual
has
limited
ability
walking
so
they
really
struggle
with
stairs.
One
of
the
members
of
the
party
had
hired
a
mobility
scooter
as
she
has
limited
mobility
and
requires
a
scooter
to
get
around.
The
day
after
she
went
into
the
hotel
and
was
told
by
James
on
the
reception
“out”
she
was
told
she
was
not
allowed
the
mobility
scooter
in
the
hotel
and
to
ring
the
company
up
so
they
could
take
it
back.
To
which
she
had
no
choice
but
to
ring
the
company
she
had
got
it
from
to
come
and
remove
it.
She
has
never
been
made
to
feel
so
humiliated
and
discriminated
against
due
to
her
disability.
She
wasn’t
the
only
individual
who
had
hired
a
wheelchair
and
was
told
they
wasn’t
allowed
it
although
there
is
a
clear
sign
saying
“hire
me”.
If
anybody
who
has
a
disability
is
thinking
of
going
to
this
hotel
in
the
next
few
days,
or
even
weeks,
my
mum
and
friends
would
not
recommend
as
it
is
not
mobility
friendly
in
the
slightest,
or
even
caring
towards
anyones
individuals
needs.
They
have
never
felt
so
discriminated
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