1/5 Ketan P. 2 years ago on Google
This
review
is
specifically
related
to
the
bakery
department.
My
spouse
and
I
ordered
a
custom
cake
out
of
the
cake
catalog
binder
that
Mariano's
has
sitting
by
the
bakery
area.
We
ordered
this
cake
one
week
in
advance
of
when
we
needed
it.
We
added
all
of
our
options
to
the
cake
and
the
Mariano's
bakery
employee
gave
us
a
price
for
it
so
that
we
knew
how
much
we
had
to
pay.
The
day
before
the
pick
up
date,
we
received
a
very
RUDE
phone
call
from
what
appeared
to
be
a
manager
within
the
Bakery
department
telling
us
that
they
can't
make
the
cake
because
the
price
was
not
provided
to
us.
The
person
on
the
phone
gave
us
a
price
of
about
$90
dollars
which
was
double
than
the
price
we
were
given
when
ordering
the
week
before.
When
we
asked
why
they
changed
the
price
on
us,
the
manager
on
the
phone
talked
so
rudely
repeatedly
telling
us
that
we
weren't
given
a
price.
I
must
have
told
the
manager
at
least
three
times
that
we
were
given
a
price
when
ordering,
but
the
manager
refused
to
listen
and
cut
us
off
every
time
we
spoke.
The
tone
in
which
this
manager
talked
to
us
was
completely
unacceptable.
Mariano's
need
to
train
their
employees
better
on
how
to
talk
to
customers
because
speaking
to
customers
with
a
negative
tone
and
attitude
will
definitely
lose
Mariano's
customers
like
us.
Mariano's
also
needs
to
train
their
employees
to
let
customers
finish
talking
and
not
cut
them
off
every
time
they
try
to
talk.
Overall,
this
was
the
first
time
I
have
gone
to
a
Mariano's
location
to
order
a
cake
or
shop
at
all
and
I
won't
be
going
back.
I
don't
recommend
it
but
if
anyone
out
there
wants
to
order
cake
from
Mariano's,
please
get
a
firm
price
and
documented
receipt.
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