Felt taken advantage of here. The 13.99 turkey sandwich was pathetic. We had asked for them to do a hot Turkey sandwich. They microwaved they turkey with the bread and it was soggy as could be. Very disappointed :( as you can see from the photos the sandwich is lacking.

We just had delivery from here for the 1st time, as well as being the 1st time we’ve even eaten their food. Not only was the delivery fast, but the food was excellent. We had kids dog, kids tenders, Brussel Sprouts Medley and fried pickles. Hot dog was good and we love the steak fries! Tenders were very crispy and the breading was very tasty! I enjoyed every bite of the Brussel sprout medley, and the balsamic glaze gave it a nice addition for taste. There were a lot of veggie in this dish! Vegan Friendly too. And the fired pickles were perfectly fried, not an over abundance of breading, and the sauce that came with them was delectable. Overall it was a great experience and I can’t wait to try other meals from this establishment😊

As one who’s been there over 100 times I was beyond disappointed in the filth that this restaurant demonstrated. When the manager was informed about the dirty dishes, the mixture of the soft drinks (syrup) being wrong, the delay for the food. All she could say was, she’s aware. It’s a shame that I’ll never be back.

Could not be happier with this particular TooJay's. Server Janice has been fantastic, to say the least. I am a regular who brings 8-10 people and some other restaurants we go to balk at doing individual checks. Janice makes thing smooth and frictionless. The food is good with a pleasant atmosphere. Super satisfied. Wish the restaurant had more vegan options (incl vegan milks/cheeses/eggs). They have a longer shelf life and guests can (though shouldn't) be charged a premium - plus having more vegan items on the menu brings in more people.

Absolutely hands down the worst experience. They were deliberately ignoring me standing at the counter for 4 min in an empty cafe, I assume as I'm Black? They burnt my food deliberately. I know because I asked for it three times. When I asked if it usually took so long? "Yes". I left a dollar for the staff but want my confidence in local eateries back. So lame.

TooJay's is a landmark restaurant in Boca with a long following and reputation. Well, ownership needs to wise up and make some changes, as the quality is heading down the tubes, which will take the reputation along with it. That means revenue and profits will shortly follow. Our salads took over 30 minutes to arrive, our entrees over an hour and 20 minutes, and our desserts (chocolate layer cake and cheesecake) were still frozen. The server NOT ONCE came during the meal to ask us if we needed anything. She didn't remove the used dinner plates from the table before serving dessert, nor did we get our drink refills until AFTER we were done with dinner. I complained to two different managers (I guess there was a shift change during our LONG visit there). The first, a 21yr old female. All she could do was shrug her shoulders and say they were short staffed. The second, an older gentleman. Again, all he could say was that they were short staffed and only had 1 cook, and that this was a 'learning experience.' Well news flash....your job as a manager is to MANAGE. Neither of you was managing the situation. If you had been, you would have been helping the staff with the orders, helping the cooks, etc. Standing behind the counter waiting by the register is not MANAGING. All in all, it was a very disappointing experience. The slew of negative reviews over the past 6 months clearly shows a pattern. And to the person monitoring these reviews...please don't leave another canned response like you've done to the other negative reviewers. It clearly shows you don't care about your customers.

Came in at 1pm on a Saturday. Restaurant was not busy, multiple servers appeared to be about. As a party of 3, we waited 10 minutes to just be acknowledged and seated, got our drinks, then waited 15 minutes without any further acknowledgement from any of the 3 or 4 servers. Others were seated and got their orders during this time. I placed a $10 on the table for our 2 sweet teas and we left. Being short staffed is understandable but 25 combined minutes of waiting while being acknowledged only one time and having our order taken zero times is completely unacceptable. Definitely not the TooJay’s of years past.

I purchased a carrot cake for our Thanksgiving gathering, and it was a hit. Everyone said how delicious and moist it was. 👍👍👍👍

Sadly this great restaurant can’t keep up with the times. Today, Sunday, should have been a busy day for the restaurant. Instead the dining room was half empty; and we were told we had to wait a half hour to sit and be served because of low staff in the kitchen and the dining room. I wouldn’t go back because they can’t serve their clients anymore.

Went here on a Sunday morning. There were 4 people ahead of us in line waiting to be seated. Manager informed us that it would be about 20 minutes of wait time. We were actually seated after 30 minutes. We ordered Chicken and Waffles, Pastrami Sandwich and French Onion soup. Waffles tasted like packaged frozen waffles, and the fried breaded chicken breast was dry and served at room temperature. Pastrami sandwich was just ok. The soup however was hot and tasty. Overall; the wait and sub- standard quality of the food makes a not great first time experience for us. We will not be back.

MY DELIVERY WAS FROM DOOR DASH. BUT ONLY 2JAYS IS ALWAYS AN ISSUE. I ONLY ORDERED A MEAL WHICH WAS $51 BEFORE TIP AND DELIVERY BECAUSE i WANTED THE SALAD. IT DIDNT COME AND DOOR DASH(WORST CUSTOMER SERVICE), GAVE ME A CREDIT FOR SALAD BUT I DIDNT CARE FOR THE OTHER OVER PRICED FOOD. CLEARLY 2JAYS DOES NOT CAREFULLY PUT ORDER THATS MORE THAN 1 BAG TOGETHER, AS THIS ALWAYS HAPPENS WHEN ITS FROM THEM. CREDIT DOES ME NO GOOD. I ALREADY PAID DELIVERY AND TIP AND FOOD IS VERY OVER PRICED AS IT IS. I CALLED 2JAYS AND SURE ENOUGH MY SALAD IS THERE BUT THERES NOTHING THEY CAN DO ABOUT IT.

This place is a mess. Always understaffed. They always blame the customer for that. I can't order to go. The person picking up the phone sounds drunk. They forget about my order or they put me on hold and never get back to me. Just a mess. The food is ok. But with that kind of nonsense, it's worth going anywhere else.

Loved trying and supporting this Jewish restaurant in Boca Raton. We shared the Matzo Ball soup and Rueben sandwich. Both were amazing and tasty. Shame to have negative reviewed in earlier posts. They are unwarranted.

We had the worst service from Jack today, he wasn’t probably having a good day, we don’t know. However, food was terrible as well, grilled cheese looked like “sh$&t” another of their own waiters say it himself. Fries had to go back to the kitchen, they were old and soft. Bathrooms look terrible… it went from bad to worse. Make yourself a favor and don’t even loose your time and money in this place. A total disaster

TooJay’s Deli is a culinary institution that has stood the test of time, only getting better with each passing year. From my childhood visits to today, the quality and variety have consistently impressed me. The matzoh ball soup is, quite possibly, the best on the planet—a comforting bowl of nostalgia and flavor. The potato pancakes are another must-try, crispy on the outside and tender within. With a vast menu of deli favorites, all served at reasonable prices, TooJay's never disappoints. It's a treasure trove of delicious deli fare that continues to hold a special place in my heart.

This TooJays is horrible. (Please see my next review for how a different TooJays saved the day!) - REMINDER Merriam Webster Hospitality: 1. hospitable treatment, reception, or disposition, we thanked our hosts for their hospitality 2. the activity or business of providing services to guests in hotels, restaurants, bars, etc. - Management here ruined the first half of a difficult Thanksgiving, having just lost my stepfather. I wanted to ease my mother's stress and go someplace casual. I regret going here. We arrived for our reservation, having already gotten their confirmation text, and saw a line waiting at the empty host podium. The restaurant was not full. After 15 minutes unacknowledged, I asked a gal in line if anyone had checked them in. She replied, "I don't think they care." At that point, I pointed my mother, who has bad knee arthritis, towards the bench. Directly next to the line was the counter. There were 2-3 people there at various times and only one customer showed up for takeout. Yet that staff never acknowledged us. Another 20 minutes went by and still nobody said a word. We tried to be patient. We understood this isn't a four-star restaurant and it was a holiday, but, at the point we'd been there unacknowledged for 35 minutes, I asked a silver-haired man who looked like a manager if he could give us an estimated wait time. Though this was the first word I'd spoken to anyone on their team, he behaved as though I were the most demanding customer he'd ever encountered. He said he was busy and would get back to me. After he helped a woman who had come in for a take-out, he walked right by me without saying a word. Another 15 minutes went by, so we'd been in the waiting area unacknowledged for 50 minutes. Even though the people at the counter weren't waiting on customers, they had continued to ignore us, too. At 55 minutes, I want to a different man behind the counter and asked, "Can you at least tell us how much longer? I mean, you sent us a text to confirm." He angrily replied, "First of all ("first of all?) the texts are automated. We had two servers walk out on us today...." I stopped him and asked, "Well, what did you do to them?" He didn't expect that, but at this point, seeing how they treated customers, my sympathy was for the staff. I walked away. We were stuck. Where else could we go? My thoughts were with my mom, sitting patiently on the bench. It was already a difficult day, and now the restaurant had made their problem all their customers' problem and what was evident was that they really hoped we'd all just leave. At 60-minute mark, I explained to my mother that we shouldn't stay. This was all a very bad sign. I suspected things might get worse. Were other servers going to walk out? Would we be in the middle of our meal when it happened? Was the kitchen fully staffed? Would the food be good? I really didn't need this holiday to get worse. At that point, McDonalds would've been a better choice! As we left, I turned to the guy at the counter who had been exceptionally rude and said, "You guys are jerks. This is a holiday and this his how you treat people?" Here's my lesson in Hospitality 101 for this management team at this specific TooJays, (but nobody that treats people this poorly should work Hospitality): 1.Whether it was their job or not, the people standing behind the counter right next to the customers on line could've simply said, "Happy Thanksgiving." 2. The manager could've said, "Happy Thanksgiving. We're very sorry, but we've had a staff emergency and we're doing all we can to make things right. We really appreciate your patience." 3. What would have made any customer soften was if the manager said, "Hello. Happy Thanksgiving. We're very sorry, but, a staff emergency has us running behind and slow today. We appreciate your patience. While you're waiting, can we offer you a coffee, tea or soda? Also, after you're seated, we'd like to gift you an appetizer."

I’m sorry to give you a bad review BUT WHY IS THERE CELERY IN THE EGG SALAD??????? I’ve eaten here many many times and it’s never had celery. I couldn’t figure out why it tasted bad. Ugh! Don’t mess with a good thing if you like people frequenting your establishment. It runined my sandwich!

On a recent Friday morning, with only three booths occupied, well before 10 o'clock, I waited over 20 minutes to get seated: a couple before me waited 10 minutes before summoning the only server accommodating those in the three booths. But the same server took no notice of me, several times coming close to me as she went to the kitchen. I didn't summon her as the couple in front of me had - I wanted to see how long it would take her to notice me; sure - she was busy, but how many seconds is it to say, "Right this way, Sir. Someone will be with you in a minute." She wouldn't even have to have broken strike to do THAT! But she never did. Finally, a nice gentleman, perhaps the manager since, after hearing my observation that his server doesn't notice people waiting at the sign to be seated, he said it was time for a meeting with staff to get them up to par, or something like that. My daughter and I waited still another 10 minutes in the booth before another server -one of two newly arrived at just after 10- came over to us: why, I guess, the older woman, working alone earlier, was so busy - the rest of the staff didn't show up 'til after 10. Sad situation - most likely due to people working less since COVID and two fat stimulus checks: Americans have gotten lazy! I LOVE TooJay's food and have frequented it for years, but the service I experienced will make me rethink going back. Too, while the TooJay's Benedict was delicious, it lacks abysmally in size for what it is - especially compared to Denny's, Pete's in Greenacres, and Tom Sawyer's. Pathetically small by any stretch, but $12? Oy!!! Think twice about going there unless you like "purgatory"!

I wouldn’t bring my dog there, even if they allowed dogs. The eggs were runny and the home fries were ehh. Waitress gave us the check and stood there by our table until we paid. That was uncomfortable.

Picked up a catering order of breakfast wraps and home fries for the office team today. Everything was so fresh and nicely organized! Many thanks to Stephen for seeing our catering order through from start to finish and his excellent customer service!

Went for breakfast today and was extremely disappointed! Food looked to be leftover that were reheated…I asked for toasted bagel with butter and it came out burnt and hard. I am a foodie and eat out all the time and this by far has been the worst experience in a very, very long time. The corn beef hash was def reheated, full of grease and almost burnt like. the potatoes were cold as well. We did not want to argue so we just asked for our bill, paid and left without eating. Went to Mcdonald’s instead and got a nice fresh hot meal. Crazy!

The food is pretty consistent. This was a tough day for us to have been there. They were understaffed and the restaurant was pretty busy. Our server warned us ahead of time. That was very smart of her to do since she set up proper expectations. We were in no rush so we didn't mind the delay. There were other people walking out because either they were not warned or they just got fed up with the wait. They missed out

God awful, incompetent waiter......(thought he might be new, but same waiter got a 1 Star review FOUR MONTHS AGO) ......worse is that with new management, the whole TooJays vibe has changed. Definitely no longer a Jewish Deli feel. Menu has been decimated along with the portions! Scoops of anything are now the size of large mellon balls! Just not worth the trip anymore.... apparently others agree. Sunday morning used to be packed, now at one-third capacity......goes along with 25% price increases for 1/3rd less food served by totally untrained staff.....and not just this location either. Used to love going to a TooJays.. now its just time to go ANYWHERE else!!

Not sure why there are so many iffy reviews on this restaurant. My family and I dined here a week ago and everything was beyond our expectations. It was a Thursday, late afternoon, we pretty much had the place to ourselves. It's quite a roomy restaurant. Nick, our server, was very pleasant and attentive. He provided us with top notch service. We ordered the mini potato pancakes for starters and I had a cup of matzo ball soup. All delicious. There were 8 pancakes and everyone enjoyed them. Two of us had wraps which were very fresh. I had the turkey avocado. It was yum. Avocado was beautifully green and perfect. Turkey was so good...not anything like another reviewer described. They were great size wraps too. Two others had the corned beef on rye which was also excellent. One had the patty melt and fries which he enjoyed. We couldn't say one bad thing about this place. Lots of sandwiches, salads and entrees to choose from. I would recommend it if you're looking for a decent casual meal. If you want quicker service maybe try it on a weekday later in the afternoon. They will be ready and waiting!

4/22/2021- Sad walked in showcase almost empty. Not the cookies showcase tho. The hostess is also a server so right there you have a lot of lapse in time. We placed our order my order was totally incorrect, ,my friends was only she did not ask for her bread to be toasted. I had the 3 meat combo. Gf had just a turkey sandwich which is off the bone . Wow had a nice lunch felt a bit rushed but all good. Cup of Matzaball soup plus had to do it cause everyone is talked no turkey so I didn’t see it on menu Hot open turkey mashed potatoes so good on a thick piece of rye bread all good

Worst TooJays experience I have ever had. Was pretty empty when we arrived. Server did not seem to understand the menu or what we were ordering. Sat for a very long time after ordering . Two of the dishes were delivered completely wrong, items missing and even though I pointed to the triple platter, it was deliver as a sandwich! Imagine corned beef, turkey , cole slaw (for some reason) and chopped liver rolled up together like a burrito and put between two slices of rye bread.. pretty unappetizing both from a visual standpoint as well as taste! Without having another half hour to waste there, I had to deconstruct the sandwich in order to eat it! By the way, if you're expecting to find the original Toojay's Jewish Deli vibe......you'll sadly no longer find it here....

I have been coming to this restaurant for years and have never once been disappointed. The customer service is outstanding and the food is delish. Not to mention, the manager is extremely kind. I could not recommend this place more.

We took our granddaughters out for dinner. Frank , the manager was very friendly, helpful, cheerful, and made us all feel welcome. The food service, and atmosphere were great. Good spot for a family get together.

Bad experience. There was no one at the front to greet or take orders. And when someone came from the back, they still didn’t acknowledge anyone. 3 customers came behind me and they still took awhile to notice. Management should hire more ppl if they are understaffed

The server named Anna was more than accommodating and very nice. It's always nice to meet a fellow Christian as well. I'm glad I stopped here today

Would give 4 and a half maybe Came here on a Sunday morning and they were busy. Service tried hard to get you everything quickly. Food was pretty decent and priced well for the servings.