(Translated by Google) NOT RECOMMENDED AT ALL I don't understand why a counter like this is a service center for big brands like HP & ACER. The staff is completely incompetent, careless, not friendly at all (in addition to no mask all the time). I'm here because it's one of the suggestions given by the official HP website. My complaint was that the battery had to be replaced and it turned out that after 9 days I received news that no action could be taken (out of warranty). From the store, it was suggested to replace the battery at their counter (unofficial). Because I'm not sure about the technician's behavior (male, the only one there) who can only check laptops (so basic, I don't understand computers even better to show where my laptop's problem is before he finds it) so I don't want to change the battery at this counter. A week later I took my laptop. I already said that I provided it with the adapter/charger, because my unit wouldn't be able to turn on without it. At that time I did not pay attention to the invoice that was written (unit only). After I checked at home and it wasn't there, the employee there said there was indeed my adapter/charger (I had to chat first, without their initiative). When I got there, I had doubts that I would be given an adapter that I did have. Sure enough, when they got there, the employee (wearing glasses, woman, wearing a headscarf) arrogantly said, "This adapter doesn't have a name, that's all. Yes, it means you have this lady." Wow, once for the hospitality. The technician just said, "Yeah, just take that one." Don't have a long debate, it's a waste of time to deal with people like this, I'm leaving. I had too many negative assumptions to think about when I saw them working. It's a shame this is a fairly large counter. TOO MANY CONS: - incompetent technicians, unfriendly employees - laptops are just stacked on a shelf VERY VERY UNSAFE (beware LCD broke and such) - set a very high price for spare parts (offered at 950, even though I ended up changing it at another place for 550 ORIGINAL HP) - [ASSUMPTION] because all the items are just lying around, put together and there is no 'special care' at all because the laptop is not a cheap item, there is no guarantee that they don't sell (co: my adapter/charger) or other spare parts I think this is no longer "think again if you want to service or buy something at this place". But immediately, DON'T GO HERE. (Original) NOT RECOMMENDED AT ALL Saya tidak mengerti kenapa counter seperti ini menjadi service center untuk merek besar seperti HP & ACER. Pegawainya sama sekali tidak kompeten, berleha-leha, tidak ramah sama sekali (in addition no mask all the time). Saya kesini karena memang salah satu suggestion yang diberikan oleh website HP resmi. Keluhan saya itu adalah baterai yang harus diganti dan ternyata setelah 9 hari saya dapat kabar kalau memang tidak bisa dilakukan tindakan apapun (garansi habis). Dari store memang suggest untuk ganti baterai di counter mereka saja (tidak resmi). Karena saya sudah tidak yakin dengan gelagat teknisi (pria, hanya satu2nya di sana) yang hanya bisa cek laptop (so basic, saya yang tidak mengerti komputer saja malah lebih bisa menunjukan dimana sebetulnya problem laptop saya sebelum dia menemukannya) jadi saya tidak mau ganti baterai di counter ini. Seminggu kemudian saya ambil laptop saya. Saya sudah bilang bahwa saya berikan bersama adaptor/charger nya, karena unit saya tidak mungkin bisa nyala tanpa itu. Saya waktu itu tidak memperhatikan invoice nya yang dituliskan (unit only). Setelah saya cek di rumah dan memang tidak ada, baru pegawai disana bilang memang ada adaptor/charger saya (itu pun harus saya chat dulu, tanpa inisiatif dari mereka). Sesampainya disana, saya sudah ragu akan diberikan adaptor yang memang saya miliki. Betul saja, sampai disana pegawainya (memakai kacamata, wanita, memakai jilbab) dengan sombongnya berkata, "disini adaptor yang ga ada namanya cuma itu. Ya berarti punya mbanya yang ini." Wow, sekali atas keramahannya. Teknisi hanya berkata, "ya, ambil aja yang itu." Tidak berdebat panjang, waste of time juga ya menghadapi orang seperti ini, saya pergi. Sudah terlalu banyak asumsi negatif yang saya pikirkan saat melihat mereka bekerja. Sangat disayangkan ini merupakan counter yang lumayan besar. TOO MANY CONS : - teknisi tidak kompeten, pegawai tidak ramah - laptop hanya ditumpuk di rak dengan AMAT SANGAT TIDAK AMAN (beware LCD pecah dan semacamnya) - mematok harga yang sangat tinggi untuk spare part (ditawarkan 950, padahal saya akhirnya -setelah komparisasi ganti di tempat lain dengan harga 550 ORIGINAL HP) - [ASSUMPTION] karena semua barang hanya tergeletak, disatukan dan tidak ada 'special care' sama sekali karena laptop itu bukan barang yang murah, tidak ada jaminan mereka tidak menjual (co: Adaptor/Charger saya) ataupun sparepart yang lainnya Saya rasa ini bukan lagi "pikir lagi deh kalau mau service atau beli sesuatu di tempat ini". Tetapi langsung, JANGAN KESINI.

Arrived early in the morning, it was still quiet and there were no customers. Just changing the battery took a really long time, up to 3 hours. How come it doesn't take long, the service person looks at the cellphone a little bit. Then I can't debit. Tskckckc. So I've been waiting for service for a long time, I'm sore, I knew I had to go to an ATM far away to get cash. Even though the casing shop next door only pays 20 thousand you can make a debit.

Her sales name is Ms. Lisna and she is very friendly, plus she wants to ask lots of questions 😄 Make the goods good and original Anyway, really recommend it if you are looking for recommendations for those who don't understand about PCs/laptops and sales and this shop 5 stars anyway

Service center parah ga profesional.. Dr admin smpi teknisi. Laptop rusak touchpad dijanjikan 4 hari, setelah di telp ke admin malah menanyakan balik unitnya lah emang ga ada reportnya.. Disamperin ke SC ternyata blm bisa malah keyboard err. Pupus sdh harapan dpt pelayanan di SC.. Akhirnya pakai jasa temen kantor istri 1 hr beres. Jadi ragu mau beli laptop hp sm acer klu SC nya kaya gini.

Comfortable, good service and lots of bonuses. OK

(Translated by Google) 30 minute credit process only with original KTP and 2 accompanying documents. (Original) Credit proses 30 menit hanya dengan KTP asli Dan 2 dokumen pendamping.

Sebelumnya saya bingung mau beli laptop kemana dengan harga yg sngt murah dan resmi, dan sy dapat recomend dr tmn saya awalnya gapercaya tp krna sy butuh banget laptop sy dtgin ktoko nya di wr.jambu. dan awalnya sy bingung si hrus milih spek sprti apa?hehe (Maklum org awam jd kurang ngerti laptop) hehe sampai sy ktoko melihat sales2 nya sangat aktif untuk menawarkan dan menjelaskan sangat detail spek yg saya butuhkn untuk kerjaa . Dan tmn saya pun dtg untuk ke 3 kalinya untuk service krna tmn sayaa toko ini sangat amanah . pelayananya juga sangat oke dr yang ditanya kenapa krusakannya sampai solusi yg tmn saya dapat. Dr teknisinya juga baik ramah banget , dr pembayaran pun ga ribet si kalo mnurut saya dan admin yg sangat baik dan ramah juga. Mereka prosfesional jika ada customer yang bertanya dan selalu dpt solusi yang baik buat customernya. Kalo mnurut saya recomend bgt bangett bgtttt sii dr Harga yang paling murah, pelayanannya yg mmbuat sy puass bgt, dan kryawannya itu sangaatt murah senyum bangeet daan bergaransi resmii loh Pokoknya kalian yang bingung bgt hrs beli laptop dmn? Dan service dmn? Lgsg dtg ketoko ini ajaa deh guyss . Pasti kejamin dan amanah jugaa. Ga bakal nyesel ko. Buqt toko ini sukses terus dan selalu maju yaa. Next saya bakal recomend juga ke tmn2 saya yg lain nya🙏🙏👍👍👍😇

(Translated by Google) Friendly Service, Cheapest Prices In my opinion, I have been to several shops in guava here which are the cheapest, and if the goods are original, fresh, when you open the seal it is shown, it's a recommendation if you come here, there are many recommendations, so we can choose (Original) Pelayanan Ramah, Harga Termurah Sih kalo menurut saya, saya sempat ke beberapa toko yang ada di jambu di sini paling murah, dan kalo untuk barang nya original, fress, saat membukan segel pun di perlihatkan, rekomendasi sih kalo ke sini, banyak rekomendasi jadi kita bisa pilih pilih

(Translated by Google) The technicians are not professional ... The period of RAM is exchanged with other brands without notification ... after service, the laptop's performance drops. For those who see this review, please subscribe to my share channel so that monetization is fast, to buy a new laptop so that the results of the service are bad. CHANNEL NAME: FikBuzz (Original) Teknisi nya gak profesional...Masa RAM dituker sama merk lain tanpa pemberitahuan...setelah di service performa laptop jadi turun. Buat Yang Liat Ulasan ini Please Subscribe sama Share Channel gua biar cepet monetisasi, buat beli laptop baru biar keganti hasil service an yang gatot NAMA CHANNEL : FikBuzz

(Translated by Google) Thanks for the play and for recommending the laptop I need because I don't understand the specs at all. and the shop has explained in detail the specs of the laptop that I need. the item is also good the performance is very responsive very helpful for my work 😊 (Original) Trimakasih untuk playananya dan sudah merekomendasi laptop yang saya butuhkan karna saya tidak faham dengan spek sama skali. dan dari pihak toko sudah menjelaskan dengan detail spek laptop yang saya butuhkan. barangnya juga bagus performa sangat responsif sangat membantu untuk pekerjaan saya😊

Very good service

keren bangett, pelayanannya cepet dan ramah, lancar banget pokoknya beli disini

(Translated by Google) After the service here, the laptop is even broken. The intention is just to install ram & clean the laptop. before service, the laptop was in normal condition, there was no damage, just a little heat due to a dirty fan and thermal paste that had not been replaced for a long time. after the service (cleaning the laptop & changing the thermal paste) the laptop got even hotter (he said the HSF was damaged, even though previously it was normal). The workmanship is also not neat, the bolts are only placed on the table, when opening the laptop they are also on their laps (not on the table) so they are horrified to fall and so on. NOT RECOMMENDED BETTER TO ACSC DIRECTLY AT MANGGA DUA (Original) Abis service disini, laptop malah rusak. Niatnya cuma pasang ram & bersihin laptop. sebelum service kondisi laptop normal tidak ada kerusakan hanya sedikit panas akibat fan yang kotor dan thermal paste yang sudah lama tidak diganti. setelah service (bersihin laptop & ganti thermal paste) laptop malah semakin panas (katanya HSFnya rusak, padahal sebelumnya normal normal saja). Pengerjaannya juga tidak rapi, baut hanya ditaruh di meja saja, pada saat buka laptop juga dipangku di paha (tidak di meja) jadi ngeri jatuh dan sebagainya. NOT RECOMMENDED LEBIH BAIK KE ACSC LANGSUNG DI MANGGA DUA

(Translated by Google) Assalamualaikum, please help I have entered the Acer Swift 3 laptop service on June 28, 2021, and was promised a maximum of 14 days the work has been completed, but until now on July 15, 2021 there is no news from SC, I ended up going to Jambu Dua mall and it turned out that the mall was closed because of PPKM. For that, please let me know where I should contact the relevant number because the existing number can't connect. Please help, I need the laptop.... Wslm (Original) Assalamualaikum, mohon bantuannya Sy sdh masukan servis laptop acer swift 3 tanggal 28juni 2021, dan dijanjikan maksimal 14hr kerja sdh selesai, tapi sampai skrg tgl 15 juli 2021 tidak ada kabar dari SC, akhir saya menuju mal jambu dua dan ternyata mal tutup krn PPKM. Untuk itu mohon infonya kemana saya harus menghubungi yg berkaitan krn nomer yg ada tidak bisa nyambung. Mohon bantuannya, saya perlu laptop nya.... Wslm

Pelayanan nya bagus dan harganya juga Terjangkau Gak nyesel belanja disini, Barangnya pun saya cek bener bener resmi, original Trimkasih untuk Infonet bogor Nextime Kesana lgi

(Translated by Google) Mantab. Cash can .... credit is also helpful and 7-star service is already great ...... bravo ..... (Original) Mantab. Cash bisaa.... kredit pun d bantu dan pelayanan bintang 7 dah mantaaaab...... bravo.....

Thank you. Saya di layani oleh salesnyang luar biasa .. pintar keren dan jujur she name Lisna. Sukses buat Lisna .. semoga laptop yg kami beli bermanfaat untuk karyawan kami 🥰

(Translated by Google) Guaranteed original product quick response RECOMMENDED SELLER (Original) Barang original garansi terjamin respon cepat RECOMENDED SALER

(Translated by Google) Buy a laptop, lots of free here (Original) Beli laptop Disini banyak freenya

(Translated by Google) Initially I wanted to give 5 because the service was friendly. But there was 1 "unscrupulous" repairman who was impatient in his service and had to beat the board there. Really not maintaining comfort and image in front of customers. If you don't have to, it's really better, don't service here guys. (Original) Awalnya mau kasih 5 karena pelayanannya ramah. Tapi ada 1 tukang servis "oknum" yang tidak sabaran dlm melayani dan sempat gebrak papan disana. Sungguh tidak menjaga kenyamanan dan citra di depan pelanggan. Kalo ga terpaksa banget better jgn servis disini gaes.

(Translated by Google) The service was not satisfactory, from the start, I took the old unit, the laptop case did not match what was promoted. It's a big shop though (Original) Pelayanan tidak memuaskan, dari awal ambil unit lamaa, case laptop tdk sesuai dgn yg dipromokan. Padahal toko besar

Makin gak bener di servis udah 2x balik, hati2.

(Translated by Google) Maximum service and price is a necessity (Original) Pelaianan maksimal dan harganya ajib

Pelayanan baik, harga laptopnya lebih murah dari tempat lain, karena memang tempatnya service center, teknisi nya di ajak share tentang permasalahan laptop singkat padat jelas, the best pokonya !!

(Translated by Google) The service experience at the store was very good, the service from the shop was very friendly. I really recommend it for those who want to service or find a new laptop in this shop (Original) Pengalaman service di toko tersebut sangat baik, pelayanan dari pihak toko pun sangat ramah. Rekomendasi banget sih buat yang mau service atau buat cari laptop yang baru di toko ini😁

Pelayanan tokonya baik ,bagus ,detail,karyawannya ramah ramah ,kerjanya cepat . Pokoknya ini service center terbaik yg pernah saya datangin . Banyak proomo nya juga kalau beli laptop toko paling murah dari beberapa toko harganya . 😊

(Translated by Google) Satisfactory and fast service, friendly people..... just really recommend it (Original) Pelayanan memuaskan dan cepat orang pada ramah².....pokoknya rekomendasi banget

Good servise

The sales name is Lisnaa For this purchase, I got a really interesting promotion, I got free 4GB RAM, IDR 100 e-money. 000 and a lot. Recommended, really good service, cheap prices, lots of gifts😍😍😍

Great service, great original laptop, just gass, please come here. Infonet is guaranteed to be original with a 2 year guarantee

Get a good laptop at a promotional price with lots of prizes The sales name is Lisnaa, guys

The sales name is Lisna The service is really good, there is also a free gift discount promo. Friendly too, really recommended, really genuine💕💕

The best choice for those of you who need a modern laptop, the sales are friendly, the admin is beautiful

great ifonet guava dua lucky day program to get 200k emoney always successful

Alhamdulillah, this shop's service is very good. Friendly, gives lots of explanations and is willing to bargain. Give gifts according to the provisions too. Thank You. 🙏🏻

friendly, good service, affordable prices

Good and friendly service.. Anyway, the best for Ms. Irma🥰🫰

Wow, there are lots of prizes, the sales are also friendly, thank you, Lisna ☺️☺️

Indonesia has lots of bonuses