I was going to rate this 4 stars but for what it is it deserves 5. Really clean rooms and hotel. Pool was nice for kids. Breakfast buffet was surprisingly nice and variable and it all tasted good. Affordable too for two queens. Compared to what else we stayed in on this trip this hotel was the best. Will stay again if I’m Boise.

Was extremely pleased with the price, location and the room! It’s tucked away so that it’s not on a busy Main Street, with a steak restaurant within walking distance. For those with fur babies, they are extremely welcoming and gave my pup her own little toy box too. Very modern and updated as on par with other Marriott properties, and would stay here again!

Wonderful hotel, we stopped here late on the way to Seattle, and it was perfect. Everyone was super nice. The room was clean and comfortable. The breakfast and coffee was quite nice. 10/10 would come again 🙃

Had an issue with our ADA room and the towel bars coming off the wall. The shower curtain rods wanting to fall. We played room roulette after our first night and found a room with a good secure towel bar. As some with dizzy spells and someone that can have their vision black out not having the towel bar so flimsy it comes right off the mount is important especially in an ADA room. Breakfast is not something I recommend to anyone staying. The eggs are watery and runny. The strawberries were very very soft. The waffles are okay but definitely need the butter and syrup. The biscuits were super dry gravy couldn't save them. Coffee and Tea selection was amazing. We enjoyed our new room it was beautiful and spacious. There are few and far between outlets and can make it hard when you have a few people with computers and tech items with you that need to be charged. The lamps do have the USB plug ins however with companies switching to C to C type cables this can be difficult. There was an ihome ad an alarm clock in the room. If you have an iPhone this is amazing otherwise it is not really helpful. I loved having a fridge and the storage for snacks. The shower was very nice I enjoyed the corner shower mount bottle holders. Housekeeping was very nice and sweet when she came in. Overall a great trip and good walking distance to the bagel shop and Target.

Crammed with beds the room was hard to maneuver around in. Nice bathroom and seating area. Good refrigerator for my insulin with a small freezer. Electronics are dated, but available.

Breakfast is awful, good thing there's good places near by to eat. Rooms are well cared for by service members. Towels are nice large sized, little mildew on the bathroom roof. Overall good stay.

Absolutely gorgeous rooms and great breakfasts as well as friendly staff. Had a wonderful 2 night stay after my wedding and it was fantastic! Highly recommended this place!

Very well maintained, clean, nice size rooms. Great breakfast...especially if you want organic, gluten-free, and cage free. But also cereal, hot dishes, waffles, yummy oatmeal with ALL the fixings. And my favorite motel for shampoo, conditioner, and body wash. When you are on a motorcycle for a week, you are especially grateful for nice hair products.

Very clean, very nice, and super comfortable. The staff were friendly and helpful. Will probably stay here again the next time we are in the area.

Wow! Excellent Value! They far exceeded my expectations! Great room with plenty of beds for family of 6 to stay comfortably! Great facilities! Delicious breakfast! Clean & new. Great experience!

Poorly designed rooms. Grab bars installed on wrong side of shower and toilet tissue placement was across the room. Can not watch TV in both areas at same time. Food was mediocre. Won't stay again.

A simple lesson we had reinforced after our quick trip to Idaho is to create a travel check list and then use it. Three hotels were on our where-we-slept list. The housekeeper at one of those three hotels scored some nice new clothing articles. If we had had a checklist those apparel items would have made it back into our car and then our home closet. Instead, the hanging items remained closeted upon our departure - lost forever. The desk attendant seemed to chuckle when I telephoned my inquiry as to the clothing whereabouts. “We will check with housekeeping and call back.” Right. I really expected more from Springhill Suites, a Marriott company.

This review is specifically for the amazing customer service we received here by Junior and other members of the team. The first day Junior went above and beyond to help out myself and family. We were traveling from two different directions with over 10 hours of driving and he made the check-in process and different arrival times convenient for everyone. I will stay here again because of him and the other staff!

Suites have office/desk area. Mini-fridge, sink, small but powerful microwave. Great staff. Still can't get used to current prices for midrange purchases. Hey, it's capitalism.

Very clean, as soon as we arrived to check in you can smell how clean the hotel is. Very impressed with the cleanliness! Breakfast was delicious😊

I booked the reservation a month in advance. We checked in after three and was told we got the last room at the hotel. When we entered the room it smelled like a weird lemon oil based scent. I thought “that’s weird”. Like several wall plug ins. Within 10 minutes it became evident this room had been smoked in prior to our reservation. Too late in the evening to change hotels. Although, none of us slept well with the lingering stale smell permeating the room, maybe we should have left. All of our clothes smell. Front desk didn’t seem to care, just a sorry. They told housekeeping not to rent the room again until it was clean. It’s 2022. I’m surprised the hotel doesn’t have a response to this or some way to appropriately clean the rooms. There are plenty of other hotels in the area.

I have stayed literally everywhere in and around Boise. This hotel has such a blessing on it I tell you...you can feel it. The people that work here are so excellent man! Not many places like this.

This review would have been 5 stars if it wasn’t for a few things. First off, Maureen, the overnight concierge was WONDERFUL! So kind and helpful. They did not reset the alarm clock so my alarm started going off at 5 AM and I could not get back to sleep. When I did get up, I got in the shower and there was no shampoo. I had to get out of the shower to call the front desk and wait for shampoo to come up. I plan on staying here again and will change my review based on the next experience.

Great place to stay. They had breakfast every morning and everyone there was very nice. The rooms were big and also very clean.

Had to raise to a 3 from a 1 for a simple respnse. I will gladly try the location again next time for business. Hair in my bed and all over shower. Typically great, was so tired didn't have energy to complain. Not the typical quality I expect for paying what it costs to stay. I stay at this location 3-5 times a month for businesses was very disappointed.

Stayed here 5 nights in June and enjoyed most of the stay. Location was pretty ideal for what we had planned out. We had two single beds on the first floor the only complaint we had were the mattresses. They were so broken down it felt like 10 people have been jumping on the bed for 3 years straight. Lumpy and not very comfortable.

I was ripped off. I was told one price when I booked but after my stay they charged nearly $50/night more than I was told. When I called to clear things up they repeatedly hung up the phone on me. Then I contacted the alleged customer service dept and that was nothing but a joke. They did nothing but make excuses. What more can you expect from a hotel that only cleans rooms every other day. Do yourself a favor and go somewhere else.

Rooms are large enough and ok, but the front desk service can only be described as curmudgeonly. Even so I had to give 2 stars because the breakfast attendant was so very sweet. So, sad when one staff member drags down the whole experience down.

Very friendly staff. Super clean king room, nice pool area. I highly recommend. We also made use of the guest laundry room which was very handy.

I am actually still here! I have a home closing soon and need an in-between spot to stay. Staff is okay. But can be rude. Especially the night person. They're were kids running up and down the halls for a few days, I understand kids running, but two nights, till 11pm They didn't have clean towels for the pool. And the worst was there was blood on my shower curtain... or what definitely looked like blood. And hair in my bathroom. Breakfast is ok, but nothing to be excited about. For the amount you pay... and the serves that I have received so far... and the way staff is... I wouldn't say this is a 5 star at ALL. That's why I gave it 3. I was just harassed by a women in the hall way...reported it to the front desk... wow... lol. I'll be looking for another hotel. I gave you two stars because you're not a hotel 8...

This stay was for work and we called ahead of time and asked for pricing with tax which was stated $275 total as well as that they had a jacuzzi neither one was true. You should be ashamed to ask for $305 in a hotel that is too lazy to install two televisions in a room but instead they want to split the tv between two rooms pictures are included of this. Your location is random not downtown and has no view why would somebody pay this price here instead of the 4 star hotel downtown that was the same exact price.

The room itself was spacious and clean. Very well put together and thoughtfully designed. The stay I booked for my mother was only 3 nights but the room would have been great for even a longer stay as there was a microwave, mini fridge and coffee maker as well as a desk that would be great if you needed to get some work done in the room. Unfortunately the one and only staff member I interacted with (Maureen, night auditor) was discourteous and frankly nasty to deal with. As an employee of Marriott, I was trying to book my mother a room for Valentine's day using our discounted room rate. When we first checked in, Maureen seemed fine but did not listen to a single word I said. She asked multiple times how many people would be in the room, I explained to her the room would be under my name and I would be covering any and all charges on the room, although my mom would be the one staying there. Maureen agreed and even took my mother's id at check in. I told her my boyfriend and I would be staying to have dinner with her and we would be leaving shortly. After only 20 minutes of being in the room she called screaming, I genuinely mean screaming, that I lied to her and there was more than 1 person in the room. I tried multiple times to explain to her that we would be leaving as soon as we were done eating but this only made her angrier, I even had to ask "ma'am may I explain myself?" And she said "no, you don't get to, you're a liar and I bet you got fired." And proceeded to hang up on me. I later found out through the night auditor at the hotel I work at that her meltdown was caused by me printing out the wrong employee verification form for her (I had one that said I would be the one staying in the room instead of my mom,which I thought would be fine, at my job I don't check who is staying in the room, as long as the room is paid for and the person who's liable for the room in present at check in. I understand policies vary but there is absolutely no reason to speak to a guest the way I was spoken to, especially over an issue with such an easy fix. If she had said "could I have you come down to the lobby and print out the correct form for me?" I gladly would have, but I wasn't made aware of what the actual issue was until she contacted my employer. We have methods to verify employment online with the employee form. I watched her do this and confirm the form was valid at check in. The only reason Maureen called my employer was to try to get me in trouble for an honest mistake. The hotel I work for has easily twice as many rooms as this property right in the heart of downtown Boise. I understand better than anyone what it is like to be the only one on shift when issues arise, but in my experience I have never used being alone as an opportunity to talk to a guest like a dog because there wasn't a manager and I could go unchecked. I think Maureen would make a better construction worker than she does front desk agent. Her mouth is foul. Her attitude is Holier Than Thou and disagreeable. I was afraid to leave the hotel because I did not want to see the "lady" working the front desk. After the way she treated me I was afraid to walk past. I was planning on visiting my mother the next day and didn't want to be treated that way again. My mother was afraid to leave her room at night because she didn't want to chance seeing the foul mouthed, insensitive "woman" that checked us in. No guest should feel like they have to walk on eggshells around an employee whose wage they are helping to pay. If you are going to work in the service industry you need to understand how to talk to people, little tip "you're a liar!" And "I bet you got fired!" Are 2 statements you should never say to a guest. You should also never scream at a guest. I thought that was pretty common knowledge but I guess not for Maureen! I won't be booking at this property again because the troglodyte at the front desk. Maureen is a vile person to deal with.