(Translated by Google) The hospital is really dirty, what's more, the toilets, isolation rooms are given in a room that has not been inhabited for a long time ..., the walls of the building are dirty, far from clean. This hospital does not intend to provide health services. (Original) Rumah sakitnya jorok banget, toiletnya apalagi, kamar isolasi di kasih di ruangan yang sudah lama tidak di huni..., Tembok bangunannya kotor, jauh dari kata bersih. Ini rumah sakit niat tidak sih memberikan layanan kesehatan.

(Translated by Google) A very, very dilapidated hospital. Very very bad service. What's more, using bpjs, you could say waiting for the patient to die and then there will be an explanation. Don't let seven generations enter this hospital. THERE IS NO GOOD GOOD (Original) RS yg amat sangat bobrok. Pelayanan yg amat sangat buruk. Apa lagi pake bpjs, Bisa dibilang nunggu pasien mati baru ada penjelasan. Jangan sampe tujuh turunan masuk RS ini. GA ADA BAGUS BAGUSNYA

Good service

(Translated by Google) To this hospital because you can get free antigen vouchers from Lion, come on Saturday morning open at 8, register by scanning the QR code, then queue for a while to the registration section, show the voucher and queue again to take the antigen swab sample, wait 15-20 there is already a result. The total time needed is about 30 minutes to get the results (hard copy) (Original) Ke rumah sakit ini karena dapat free voucher antigen dari Lion, datang pas hari Sabtu pagi buka jam 8, daftar dengan cara scan QR code, trus antri sebentar ke bagian pendaftaran, tunjukan vouchernya dan antri lagi untuk ambil sample swab antigen, tunggu 15-20 sudah ada hasilnya. Total waktu yg dibutuhkan sekitar 30 menit sudah dapat hasilnya (hard copy)

Uc 1/11

(Translated by Google) The best hospital, I gave birth to an SC there using the new ERACS method, I just came straight into the ER, I was served well and quickly, I got a room the next day, immediately underwent surgery, finished the operation and the anesthesia was over, I was able to turn right and left and sit down the next day I can walk and take a shower right away, the service is extraordinary from OB, Security Guard, Nurse, Midwife, Doctor and staff "all friendly", good" and the work is really fast and doesn't go easy even though I use BPJS which is free, but the service is not indiscriminate. Basically, this is the best hospital I've ever been to,,, thx really for Harapan Sehati Hospital👍🏻👍🏻👍🏻 (Original) RS paling the best deh, aku lahiran SC disana pake metode baru ERACS, baru dateng lgsg masuk IGD lgsg dilayanin dgn baik n cepet lgsg dpt kamar besoknya lgsg oprasi, selesai oprasi dan rasa biusnya udah abis aku langsung bisa miring kanan kiri dan duduk dong bsknya lgsg bisa jalan dan mandi, untuk pelayananya sangat luar biasa dr OB, Satpam, Perawat, Bidan, Dokter dan staf” semuanya ramah”, baik” dan kerjanya cepet bgt gak basa basi padahal aku pake BPJS yang Gratis loh tp pelayanannya gak pandang bulu. Intinya ini RS yg paling the best yg prnh aku datengin,,,thx banget untuk RS Harapan Sehati👍🏻👍🏻👍🏻

worst hospital ever! bad service, not cooperating, no have standard like real hospital..

(Translated by Google) Yesterday, on the 6th, I came here with my husband because I had run out of pcr and the results were positive. My husband and I came there again to ask for an isoman letter but got a very curt answer from the nurse, luckily the doctor was kind and finally was able to get an isoman letter even though he had to pay. Very disappointed with the answer from the nurse saying if you ask for a letter, don't come here, ask the puskesmas, my husband's pcr is at this hospital, why do you have to ask the puskesmas because the puskesmas can also not give an isoman letter because my husband is at the hospital unless the pcr is at the puskesmas, it can only be done issue a pcr letter from the health center too. Please make the nurse more friendly. I also have a PC, it's not free to pay with personal money.. I'm disappointed that I'm not going to this hospital anymore (Original) Wkt tgl 6 kemarin aku kesini nganter suami karna sebelumnya habis pcr dan ternyata hasilnya positif. Aku dan suami Dateng lagi lah kesana buat minta surat isoman tapi dapet jawaban ketus bgt dari perawatnya untung dokternya baik hati akhirnya bisa juga dapet surat isoman walaupun harus bayar. Kecewa bgt sama jawaban dari perawatnya bilang kalau minta surat jgn kesini minta ke puskesmas org suami saya pcr nya di RS ini kenapa harus minta ke puskesmas karna pihak puskesmas juga ga bisa ngasih surat isoman karna suami ku pcr di RS kecuali kalau pcrnya di puskesmas baru bisa keluarin surat pcr dari puskesmas juga. Tolong buat perawatnya bisa lebih ramah lagi. Saya juga pcr kan ga gratis bayar pake uang pribadi.. kecewa ga lagi lagi ke RS ini

(Translated by Google) The service is very bad and not professional at all, I want a PCR swab even though it's not crowded but the customer service is even unprofessional at 14.30 WIB and it's more annoying for the employees to eat salad in the back. Very BAD service !! Should be able to take turns for those who take care not all continue to eat rujak left alone (Original) Pelayanan sangat Buruk dan tidak profesional sama sekali, saya ingin Swab PCR padahal tidak ramai tapi customer service nya malah tidak profesional saat jam kerja 14.30 WIB dan lebih menjengkelkam pegawainya malah makan rujak dibelakang sangat BURUK pelayanannya !! Seharusnya bisa bergantian untuk yang jaga tidak semua terus makan rujak dibiarkan begitu saja

A new hospital which is located in the districts of Bogor

Ok

We are from Posbindu Flamboyan RW 07 Bojongbaru Village, Kec. Bojonggede Bogor is currently receiving a visit from Harapan Sehati Hospital to provide health education for the residents of the RW trading complex..we really appreciate this activity because it has many benefits for our residents by providing information on what services the hospital provides and also explanations about health in general.. Hopefully Harsehati Hospital will be more successful in the future and its services will continue to improve

(Translated by Google) Just now the rapid antigen here, cheap only 150 thousand, queuing at 8 am is pretty fast, the results come out in about an hour and can be sent via WhatsApp if requested. (Original) Barusan rapid antigen di sini, murah cuma 150 ribu, antri jam 8 pagi lumayan cepat, hasilnya keluar sekitar satu jam dan bisa dikirimkan via whatsapp kalau diminta.

(Translated by Google) Want to give a personal review Here many say lack of service, etc., no information etc. And it's about 1 week before I make this review. Today I was there for the antigen test, entered> parking> registered at the front door then asked to wait (the room after entering) was then called for payment and the clerk was asked to answer kindly .. Then after paying, asked to wait in the lab area, then later it will also called, whether or not it will depend on the queue, earlier ± 10 of my people who queued last about <10 minutes had entered and finished. Then I asked, when could it be taken, it was answered in ± 2-3 hours. And answered friendly. Maybe there are some who have different experiences but for me it's good and it's good to be improved even more (Original) Mau kasih ulasan pribadi Disini banyak yg bilang pelayanan kurang dsb, gaada informasi dll. Dan itu sekitar 1 Minggu sebelum saya buat ulasan ini. Hari ini saya ke sana untuk tes antigen, masuk > parkir > mendaftar di pintu depan lalu diminta menunggu (ruangan setelah masuk) kemudian dipanggil untuk pembayaran dan petugas nya ditanya menjawab dengan ramah.. Lalu setelah bayar diminta menunggu di area lab, kemudian nanti akan dipanggil jugaa, lama tidaknya itu tergantung antrian, tadi ± 10 orang saya yg antrian terakhir sekitar <10 menit sudah masuk dan selesai. Kemudian saya tanyakan, kapan bisa diambil dijawab ±2-3 jam. Dan dijawab ramah. Mungkin ada beberapa yg memiliki pengalaman berbeda tetapi buat saya sudah baik dan baiknya lebih ditingkatkan lagi yaa

(Translated by Google) 5 star appreciation for the doctors and nurses. But for the registration and cashier section 0 big, especially registration on April 9, 2021 in the morning until noon, jutek and very unfriendly. For the cashier, on April 15, 2021 at night, I didn't want to accept suggestions, instead I was told. Even though the doctors and nurses are really good (Original) Bintang 5 apresiasi buat dokter dan susternya. Tapi untuk bagian pendaftaran dan kasir 0 besar, apalagi pendaftaran tgl 9 April 2021 di pagi sampai siang hari, jutek dan sangat tidak ramah. Untuk bagian kasir tgl 15 April 2021 di malam hari tidak mau menerima saran, saya malah dijutekin. Padahal dokter dan suster nya udah bagus banget

(Translated by Google) My family & I have a rapid antigen test on May 24, 2021. Cost @ Rp 135,000. At the entrance to the lobby there is a security guard who gives a queue number. We then go to the registration section, prepare your KTP too. Then to the cashier n directed to the rapid antigen test site. Plus Value: Good rapid test service, clean, fast & communicative. It was not until 30 minutes that the test results came out. Minus Value: chaotic registration section, less agile and less orderly queues. Anyway, the RS phone number is not active. I don't know how many RS numbers are. (Original) Saya & keluarga tes rapid antigen tgl 24 Mei 2021. Biaya @Rp 135.000. Di pintu masuk lobby ada satpam yg ngasih nomer antrian. Kita lalu ke bagian pendaftaran, siapkan KTP juga ya. Lalu ke kasir n diarahkan ke tempat tes rapid antigen. Nilai Plus: Pelayanan tes rapid bagus, bersih, cepat & komunikatif. Tidak sampai 30menit hasil tes sudah keluar. Nilai Minus: bagian pendaftaran semrawut, kurang gesit n antrian kurang tertib. Oya no telp RS tidak aktif. Entah yg betul no RS ini berapa.

♥️♥️♥️

Sorry, the officer at the front of the gate (a rather skinny man wearing a green shirt) was very rude and very rude in ordering him to open the car window, even though he just wanted to drop a grab, you can reprimand him with better sentences, you don't have to be rude and fierce like you want to make people noisy, fortunately The driver was patient and calm in responding to him. If the doctor and nurse service is quite good and friendly, there is no problem at all.

(Translated by Google) please for the management of Harapan Sehati Hospital.. Elevators are not limited, so it's difficult if there's anything wrong with the patient waiting if there is a need to go back and forth down, the treatment room is on the 4th floor.. Don't make excuses for Covid, because from 2018 it has been limited like this.. Please be wiser because LIFT is ACCESS to make it easier & faster, don't be stingy with electricity.. what if there's something on the 4th floor and the lift doesn't work? Please use the facilities according to their function, don't be stingy on electricity to be a hospital (Original) tolong ya buat management RS Harapan Sehati.. LIFT jangan dibatasi, jd susah kl ada apa2 si penunggu pasien kl ada perlu bolak balik ke bawah, ruang perawatan di lantai 4.. Jangan alasan Covid, krna dari 2018 pun sudah dibatasi seperti ini.. Tolong lebih bijak karena LIFT itu AKSES utk mempermudah & mempercepat, jgn pelit listrik.. gmn kl ada apa2 di lantai 4 trs LIFT ga berfungsi? Tolong gunakan fasilitas sesuai fungsinya, jgn pelit2 listrik jd RS

(Translated by Google) Service to patients must be improved, employee break hours should alternate so that there is a standby at the counter (Original) Pelayanan terhadap pasien harus ditingkatkan, jam istirahat karyawan seharusnya bergantian sehingga ada yg stanby di counter

(Translated by Google) The emergency room doctor is agile, kind and friendly, the explanation is right.. the pharmacy is complete, thank God.. before coming here, I had a chat with the customer service listed on the gmap.. very helpful. Thank you (Original) Dokter Ugdnya cekatan, baik dan ramah, penjelasannya pas.. apotiknya lengkap alhamdulillaah.. sebelum kesini sempat chat wa dl dgn customer service yg tertera di gmap.. sangat membantu. Terimakasih yaa

(Translated by Google) In my opinion, the service is friendly and fast, the results of rapid antigen come out 30 minutes after doing the test. (Original) Pendapat saya pelayanan ramah dan cepat, rapid antigen hasil keluar 30 menit setelah melakukan tes.

(Translated by Google) At first I was afraid because when I checked the star was only 3.3. Many reviews have complaints. But this morning there was rapid antigen and the service was really satisfying. From starting to take numbers, fill in data, pay for administration, tests and only wait 30 minutes to get the test result letter. (Original) Awalnya takut takut karena pas cek kok bintangnya cuma 3,3. Banyak review keluhannya. Tapi pagi ini rapid antigen disana dan pelayanannya memuaskan banget kok. Dari mulai ambil nomor, isi data, bayar administrasi, tes dan cuma nunggu 30 menit untuk dapet surat hasil tesnya.

Overall good service.... The administration is good, the doctors also provide good service... The waiting room is quite comfortable... Continue to improve service!

My child's experience was just being treated using BPJS in class 2 of this hospital, in terms of the nurses and DR, they were very kind and very friendly. Room facilities in class 2 are quite good. There are only a few notices that are of concern to the administrators, namely that blankets be provided in the rooms and that the emergency room doctor be a little careful and careful when making impulse lines. The rest is good and continues to be improved.

(Translated by Google) improve the service at registration again. Poor management and service Feb 2021 (Original) perbaiki lagi pelayanan di pendaftaran. Manajemen dan pelayanan buruk Feb 2021

(Translated by Google) The results of the rapid antigen come out 2-3 hours depending on the queue (Original) Hasil rapid antigen keluar 2-3 jam tergantung antrian

(Translated by Google) Never put my wife's rapid test. Good service (Original) Pernah anterin istri tes rapid. Pelayanannya bagus

(Translated by Google) Many people say that the service is lacking, maybe it depends on the employee too, coincidentally last Saturday I was antigen here, the service was fast, friendly, sampling was not sick and for the results waiting for about 2-3 hours because the entry per batch, there were some officers. who laughs out loud, maybe it can be an evaluation for each individual employee .. (Original) Banyak beberapa yg bilang bahwa pelayanan nya kurang, mungkin tergantung si karyawannya juga, kebetulan sabtu kemarin saya antigen di sini, pelayanannya cepat, ramah, pengambilan sample pun tidak sakit dan untuk hasil menunggu sekitar 2-3jam karna masuknya per kloter, memang ada beberap petugasnya yg tertawa terbahak bahak, mungkin bisa menjadi evaluasi bagi setiap individu karyawannya..

(Translated by Google) The service is very messy, starting from the messy parking lot, the rapid / swab down registration website for more than 1 hour and there is no certainty when it is correct, the employees are not competent, and the staff has a little reason for Sunday to be registration staff only 1 even though the community service center hospital is I don't remember any day, I already know that many residents don't understand how to fill in online, instead of being guided, they are left living, so it slows down the process. (Original) Pelayanan nya ancur banget, mulai dari parkiran nya berantakan, website pendaftaran rapid/swab down selama lebih dari 1jam dan gak ada kepastian kapan benernya, pegawai gak kompeten, dan staff sedikit alasan hari minggu jadi staff pendaftaran cuma 1 padahal rumah sakit pusat layanan masyarakat yang gak mengingat hari apapun, udah tau banyak warga yang belum paham cara isi online, bukan nya di pandu malah di tinggal tinggal, jadi memperlambat proses.

(Translated by Google) Bad service, less cold air conditioning, dirty toilets, no 5S jutek staff (Original) Pelayanan buruk, AC kurang dinging, toilet kotor, staff jutek tidak ada 5S

(Translated by Google) Good service for BPJs participants from starting to handle LGG. (Original) Pelayanan bagus utk peserta bpjs dr mulai igd lgsg ditangani .

(Translated by Google) The service is fast, yesterday I tested for color blindness after registering it didn't take long, I was immediately called the one who didn't smile. Already like that the eye specialist doctor is really good at talking alus like that (Original) Pelayanannya cepat, kemarin saya tes buta warna abis melakukan pendaftaran ga lama langsung dipanggil emang si kurang senyum aja. Udah gitu dokter spesialis matanya baik bangetttt ngomongnya alus gitu sukaaakk

(Translated by Google) The swab is cheap, but the cashier service is far from good. Very unfriendly. There is no clear flow from security and as if the customer is to blame. Please improve the service. (Original) Swab nya murah sih, tapi pelayanan kasir nya jauh dari baik. Sangat tidak ramah. Tidak ada kejelasan alur dari security dan seolah pelanggan nya yang disalahkan. Mohon diperbaiki itu pelayanannya.

(Translated by Google) It is far from Bogor to this hospital, you know that starting April 6, 2021, there is no collaboration with traveloka, lion air etc. But not bad the paid antigen here is cheap 135 thousand. (Original) Jauh jauh dari Bogor ke RS ini, tau nya mulai tgl 6 April 2021 sudah tidak kerja sama dengan traveloka, lion air dll. Tp lumayan lah antigen berbayar disini murah 135rb.

(Translated by Google) I think the service is good here. (Original) Menurut saya di sini pelayanannya bagus.

(Translated by Google) The place is nice, neat and clean. The service is pretty good. I went to the eye clinic, the doctor was kind and friendly. I'm back again months in May. Hopefully the service will continue like this. Thank you, Doctor. Hopefully the doctor is always healthy. (Original) Tempatnya bagus, rapih dan bersih. Pelayanannya lumayan baik. Tdi sy berobat ke poli mata.dokternya baik dan ramah. Saya dsrh kembali lagi bln mei.Semogaa pelayanan nya terus seperti ini. Terima kasih Bu dokter. Semoga Bu dokter sehat selalu.

Awalnya ragu mau kesini krn liat ulasan2 yg ada. Tapi krn yg paling deket cuma ini yauda aja dateng. Ternyata ga seburuk itu. Pelayanan mulai dari daftar sampe kasir semua baik. Memang bukan pelayanan yg waw banget tapi ga juga yg semena2 sama pasien. Terimakasih rs harapan sehati, semoga semakin baik lagi...

(Translated by Google) the service is bad, my husband has been allowed to go home today at 12 noon today.. but I've waited 3 hours and haven't finished making a report from the doctor... I've asked again and again for 3 times, still not finished... Is that a report that hasn't been worked on or has it just been sitting around and hasn't been done since then.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Original) pelayanan nya buruk,suami saya hari ini sdh diperbolehkan pulang dri jam 12 siang tdi.. tpi sdh nunggu 3 jam blum juga selesai bikin laporan dri dokter... sdh bolak balik nanya sampe 3x belum juga selesai... itu laporan bnrn dikerjain atau cuma didiemn aja gk selesai2 dri tdi..

For Irfan Wahyudi, the child of a hospital job vacancy fraudster, the fraudster doesn't get his money back

Ok

(Translated by Google) For the old rapid test, even though you have registered and been told to pay first so you can't get out, (Original) Untuk rapid test lama , padahal sudah daftar dan disuruh bayar terlebih dahulu biar ga bisa keluar,

RS. Harapan Sehati is one of the best hospital I have ever been.. Almost a year and a half I feel as my second home .

(Translated by Google) Just once I tried to check with the obgyn here and it was enough to give up, the doctor came late (still understandable), when the control schedule arrived, the examination room was messy with tools piled up in the room, for ultrasound there was no screen displayed to the patient either to see the fetus's condition. , it is just said to be healthy without any detailed explanation, the ultrasound print results are also blurry and cut off the fetus's image, please improve the servants again (Original) Sekali saja mencoba untuk periksa ke obgyn disini dan cukup membuat kapok, dokter datang terlambat (masih bisa dimaklumi), saat tiba jadwal kontrol, ruang periksa berantakan dengan alat2 menumpuk di ruangan, untuk usg tidak ada layar yg ditampilkan ke pasien juga utk melihat kondisi janin, hanya dibilang sehat tanpa ada penjelasan detail, hasil print usg juga buram dan kepotong gambar janinnya, mohon ditingkatkan lagi lah pelayannya

Positive thinking 👍🏼

untuk dokternya bagus bagus, gesit dan cekatan dalam menangani pasien. tapi untuk "sebagian" perawatnya, saya lihat mayoritas masih banyak yang Haha Hihi di kondisi yang tidak tepat. Maksud saya, ada pasien loh yang membutuhkan anda sekalian tapi sikap kalian sama sekali tidak membantu. saya heran, ini rumah sakit atau sekolahan. komunikasinya juga saya lihat kurang bagus antara kasir dan perawat. manajemen atau kerjasamanya benar benar harus diperbaiki!

(Translated by Google) How long is the service? (Original) Lama bgt pelayanan nya

Pelayanan nya ga baik nenek saya di bentak bentak nenek saya operasi mata pengen di colok jangan pernah kesana lagi ya rumah sakit Sahari noll persen

Pelayanan kasir sangat buruk! Tidak ramah sama pasien!

(Translated by Google) long (Original) lama

(Translated by Google) The service at the registration and cashier is not good, is it not educated or there is no SOP. The pharmacy section is also slow. (Original) Pelayanan di pendaftaran dan kasir gak bagus apa gak diedukasi atau gak ada SOP nya itu. Bagian apoteknya juga lemot.

(Translated by Google) The hospital has not collaborated with medical insurance, etc., the phone number cannot be contacted either. Please fix it, so that other people can confirm it before coming to the location. (Original) Rumah sakitnya blm kerja sama dengan asuransi admedika dll,no telp nya jg tidak bisa dihubungi.tolong diperbaiki,agar orang lain jg bisa mengkonfirmasi sebelum datang kelokasi.

(Translated by Google) A roadside place, parking is wide enough for motorbikes or cars, there is also a canteen outside. Comfortable and cool HOPE HEALTHY hospital (Original) Tempat pinggir jalan, parkir cukup luas motor atau mobil, ada kantin juga diluar. Nyaman dan adem RS HARAPAN SEHATI

(Translated by Google) The place behind the shops, tall buildings visible from the main road. The entrance is a bit small and you might miss it if you don't slow down. Motorbike parking in the corner, car park has quite a lot of capacity. There is a canteen in the motorbike parking lot, but now it looks like it's closed. Entering must pass check the temperature and queue number in front. Entering there are rows of registration desks and cashiers on the right, waiting chairs in front and on the left. Very good service, fast and professional. The room is comfortable and cool. Cheap Covid-19 test here. (Original) Tempat dibelakang toko2, gedung tinggi terlihat dari jalan raya. Pintu masuk agaknkecil dan bisa2 terlewat kalau tidak pelan2. Parkiran motor di dalam pojokan, parkir mobil lumayan banyak daya tampungnya. Ada kantin di parkiram motor, namun sekarang sepertinya tutup. Masuk harus melewati cek suhu dan nomor antrian di depan. Masuk kedalam ada barisan meja pendaftaran dan kasir disebelah kanan, kursi tunggu di depan dan sebelah kiri. Pelayanan sangat baik, cepat dan professional. Ruangan nyaman dan dingin. Test Covid-19 murah disini.

(Translated by Google) Cheap enough for the antigen test, but the results wait 2 hours for the new results to come out. Long enough if the wait ... (Original) Cukup murah untuk test antigen, tapi hasilnya nunggu 2 jam hasil baru keluar. Cukup lama kalau ditungguin...

(Translated by Google) Again Antigen in this hospital, Service for March 8-2021 at 19.19 Very unfriendly at the cashier Yes, I know Cheap Antigen is here but please also service. pPantes Lonely Hospital;) (Original) Lagi Antigen di RS ini, Pelayanan untuk Tanggal 8-Maret-2021 Jam 19.19 Sangat tidak ramah bagian kasir nyaa Iyaa saya tau Antigen Murah disini tapi tolong pelayanan juga lahh. pPantes Sepi RS nya;)

WORST SERVICE EVER

There are a lot of fraudulent people in the hospital, be careful for those who want to apply here, there have been many victims who have given money to enter here but there is no clarity For Irfan, my grandson, please return my money There is no firm action from the hospital for cases like this

This hospital has many fraudulent individuals who promise work, they have paid for all kinds of things but there is no clarity There should be firm action from this hospital, even in WhatsApp the people are unclear Iran Wahyudi's little son is a fraud There are several victims whose money was not returned

The hospital service is friendly, hopefully the service will be even better

Alhamdulillah... the service was completed quickly and the general costs were still affordable So the medicine service is friendly and easy to understand how to use

The hospital service is good, the pharmacy is really cool, the uniforms have to be fashionable Korean style to be cool