1/5 Hana R. 5 months ago on Google
I'm
hoping
to
warn
others
as
my
experience
was
not
a
pleasant
one.
I
made
an
appointment
and
was
turned
away.
I
arrived
for
my
appointment
early
and
they
checked
me
in.
After
waiting
for
15
minutes-
and
finally
after
talking
amongst
themselves,
I
was
approached-
also
this
is
not
my
first
time
there
so
they
knew
who
I
was
and
knew
of
my
appointment
because
they
ask
as
soon
as
you
walk
in.
I
was
told
my
nail
tech
had
to
leave
for
an
emergency
and
I
said
I
was
completely
okay
with
another
nail
tech
and
that
I
understood.
Then
they
declined
and
said
they're
actually
very
busy
and
cannot
accommodate
me.
At
this
point
I
am
the
only
other
person
in
the
salon
and
the
other
client
is
done
and
getting
ready
to
pay.
I
then
ask
why
I
was
not
called
as
I
made
the
commute
far
out
for
this
appointment
and
why
was
this
never
communicated.
He
asks
me
to
come
back
in
2
hours
so
maybe
they
can
see
about
it.
Then
for
the
rescheduled
appointment
I
called
in
advance
to
notify
them
that
I
would
be
a
few
minutes
late
and
the
lady
on
the
phone
said
they
cannot
accommodate
my
1pm
appointment
because
they
have
another
at
1:30pm
and
I
need
to
come
now.
Which
makes
no
sense
because
they
have
never
finished
my
no
chip
in
30
minutes
so
why
that
is
an
issue
made
no
sense.
She
then
proceeds
to
say
why
I
can't
just
come
at
1.
She
could
have
flatly
just
denied
service
yet
proceeded
to
argue
with
me.
I
was
hoping
this
time
would
be
different
but
there
customer
service
and
little
charges
that
add
up
are
ridiculous.
I
had
a
brought
my
girl's
for
a
manicure
date
and
they
charge
for
things
without
discussing
with
you
and
act
surprised
when
you
ask
for
a
break
down
of
the
services
provided.
The
nails
were
chipped,
rough
and
we
were
charged
for
the
"thickness"
and
"how
round"
of
the
white
used
on
the
French
tip.
Absolutely
ridiculous!
Why
was
this
not
made
aware
before
hand
when
we
asked
until
it
came
time
to
pay
and
it
was
absolutely
ridiculous!
Way
too
much
for
a
basic
french
manicure
than
other
salons.
And
the
worst
part,
they
were
so
rough
they
ripped
my
sister's
cuticles
and
left
her
fingers
bloody
and
swollen.
She
had
to
come
home
and
bandage
her
fingers
from
all
of
the
little
cuts
she
was
left
with.
No
one
even
offered
her
a
bandaid
or
any
care
whatsoever.
I
will
not
be
coming
back
here,
only
to
be
disrespected
each
time
and
over
charged.
Find
another
salon
like
I
did,
that
will
actually
respect
you
and
take
care
of
you!