Very poor. Specifically joined to go before school with my 12 year old . Was told no problem. Went 2 mornings no problem. 3rd morning some jobsworth receptionist looked my son up and down like he was scum and refused him entry. Seriously there wad probably 5 people in the gym. Cancelled membership. No apology nothing. Join David Lloyd totally worth the extra and family friendly. If I could give no stars I would.

Very clean an spacious place for fitness lovers, I will hugely reccomend this place in a great location, brilliant facilities and nice friendly staff

I tried the place; it's okay but needs a bit of improvement. The gym lacks investment in new machines and has resorted to turning the jacuzzi off while increasing the monthly membership costs. They don’t repair their out-of-order machines for weeks at a time. Upon arrival at the gym, the majority of the time, you get greeted with a forced ‘hello’, and when you respond, they’re not listening as they’re too busy looking into their computer screen. On leaving, some receptionists are so busy chatting amongst themselves that they don’t even acknowledge your exit. However, not all the staff are like this, and some are very courteous. The cleanliness is good, with the showers being regularly cleaned and the changing rooms also being clean. The classes are great, especially the spin classes I used with experienced instructors. So, If you want a bog-standard gym with spa amenities and free classes, this is the place to go.

The spa facilities are accessed by having to wander across the cafe area of the main club in your robe, really awkward as it’s very bright and not much atmosphere in there. The two ladies on reception at the spa had the charisma and warmth of a wet sock. They were incredibly moody and unhelpful, really not a warm welcome. The treatments were really good actually, and are the only thing that stopped me giving zero stars.

This gym is awful, the equipment is outdated and largely broken (or turned off to conserve energy) The staff are okay but doesn't make up for the poor standards of hygiene in the pool and changing room. Even after cancelling my membership they are still chasing me for money. If you want to pay nearly £50 for a dirty gym where nobody cares then this is the place for you.

(VERY RUDE STAFF)!! Today i came with my mate tom who has a disability with week arm and leg he can swim but has to take his time. He was swimming in the slow lane taking his time and two of the staff one with glasses brown hair and the other with out glasses where extremely rude and told him to get out of the pool and said to him "YOU CANT SWIM GET OUT OF THE POOL! As we said he can swim put of issues he cant help! The guy with the brown think hes the Manager they where discriminating against people with certain needs! I will be phoning for a refund as we got kicked out!!!

New Reception staff on 29/12/21 was super friendly and welcoming. The gym for its price is as good as it will get. Cheap membership and it has great gym facilities including a boxing ring with 2 bags, swimming pool, kids pool, sauna, steam, jacuzzi, big lockers and a dedicated safe car park.

I swung by this gym, and it was like stepping into a motivational speech on steroids. The staff practically high-fived me into fitness mode, and the gym equipment was flexing harder than a bodybuilder on leg day. But, and it's a big but – no jacuzzi! I was ready to sweat it out in the gym and then soak in a bubbling cauldron of relaxation. Alas, they didn't get the memo. So, if you're cool with sweating without the sizzle of a jacuzzi afterward, this gym is like a sitcom workout – tons of laughs, just without the bubbles.

Poorest service I have ever experienced Having been a member at this gym for many years, I have rolled over when Nuffield took over. The worst service ever. The classes are acceptable, but for the many friends I have made over the years, I would go else where. I know many people have left, and I fully understand the reasons why, there is absolutely no way you could advise of any issues to affect positive changes. Put up and shut up, is the moto Nuffield have ' they aren't paid to accept any critisism'

Best money spent ever, swimming pool is great , staff so nice and the whole atmosphere friendly. Very clean place , all respect for cleaning staff 🙌

I really enjoy the facilities here. Specifically - the sauna/steam room and pool are really good. It's worth a day's trial, either way! :)

Extremely poor customer service and notorious amongst members for being unclean. For the price of a membership I would have liked to see some sort of professionalism from these guys.

Joined 2 weeks ago and gym is way over subscribed. More or less impossible to get booked on a class around 4pm-6pm. Looking to cancel.

Very unhygienic and there is always something wrong either with gym equipment not working or no water in the gym

For me the gym is what I want I am upset that the jacuzzi has gone but I felt it was quite small anyway and often over crowded. The pool area is usually very clean and now the saunas are cleaned between 12-2 I feel more comfortable to use them regular. The changing rooms are always clean and the showers. Great hair dryers! (Rubbish swim spin dryers.) I’ve never experienced any rude staff members although one of the female PT’s is slightly dismissive when she has clients. The classes are really good I love body balance which is a fast paced yoga, spin is great although I’ve not had the courage to attend as yet but overheard many speak good of it. Hiitstep is perfect for me as I need to be motivated and this is achieved well in this class. The cafe is the biggest disappointment to the gym it only has cold food overpriced wet sandwiches but the coffee is great. Protein shakes ok too but pricey(but same as retail so..) The WiFi is good it has a great area to relax or work just behind reception. Kids club is great crèche is great session times could be longer. Sometimes a few machines are out of order but there are always plenty to use. You can always find space to do free weights on the gym floor and permanent mats upstairs to stretch. The TVs always work music isn’t too loud and over powering. (Can still hear your own with earphones) The main wish’s for me is I WISH THEY HAD A STAIR MASTER! Even just one they work much better than standard stepping machines! I wish they still did hot food and lastly treatments after work out massages are NEEDED! Plenty of parking at Bolton, this review is only in relation to Bolton

The Personal Training Team are excellent and have a great experience with both Dawn Collier and Nick Bromley. Two very different styles of training but both suited to my injury and fitness needs. Each training session is carefully planned and covers every aspect of fitness. One of the many reasons I have really taken to Nick’s methods is due to how varied they are, I don’t know how he does it, but no two sessions are ever the same and yet each one is hard work, enjoyable and always fun! I would highly recommend Nick as a trainer to anyone and if you are thinking of starting exercise, then I would suggest taking part in his innovative fitness circuits on the gym floor to get a taster of what his training is like! :)

Been going now over 2 month I like this gym alot staff very good freindly have good knowledge with my issues dawn was great with pilates makeing sure I don't hurt myself only thing wrong is pool swimming is impossible at times as kids having lessons fast lane what it says so end up swimming around kids been kicked in head twice now not right when paying 40 quid a month not beeim able use the pool due to amount kids screaming all the time running wild nobody says anything to the parents either in sauna or jacuzzi while kids running wild time they did something or even extra lane only reason not given it 5stars have say if it doesn't get sorted probably change to different gym

Nice gym staff friendly never a problem getting on equipment, pool a problem the slow lane always swimming lessons and the fast lane is what it says, problem is I'm a slow swimmer and I think I'm in the way of other members. The spa pool is small and does get full, other than that I do enjoy going.

This is for the brother and sister team running the Costa coffee bar. A real credit to the place. A massive improvement on the past.

To other gyms this one is far more advanced even at peak times you can still manage to work out

Way oversubscribed. It's almost impossible to get on any machines. May aswell join some cheap budget gym. Music needs sorting out too

Nice Gym Because There Is Alot To Do And It Is Never To Busy. The Downstairs Is Great Because It Has Alot Of Cardio And Ground Equipment Then You Go Upstairs And It Has Alot Of Free Weight And Cable Machines. 100% worth the price because you can get free classes with a gym membership

Nice place, staff are great.

Total fitness is much better if u compare the price

Great staff and great services in gym. But they need more leg machines for the ladies and guys

Good facilities, would be nice if the pool was a bit bigger.

Ok

Trialed Nuffield and loved it.. bit pricey tho and I hear its a scramble to get booked onto popular classes.

The gym is decent but there’s so much equipment out of order and it takes forever to fix, once that is fixed there’s something else out of order to replace it …..

Clean, good equipment, friendly atmosphere.

Staff always cheerful and make you feel welcome

Great facilities and instructors really help.

Great facilities, friendly members of staff. Excellent facilities for a main stream gym. Great relaxatiin facilities.

spin bikes could do with upgrading there some really good spin instructors on here on my regular visits avoid those expensive after gym workout protein shakes/energy drinks from them ridiculous sky high prices ..... you best buy from elsewhere cheaper than .

Too expensive dnt bother

Great place for sport and leisure. Health MOT is the most advanced innovative product on the market. Thanks to well-educated trainers you will achieve your goals.

By far the best gym I have ever been too.. Always clean and the best service and price (for what you get), would highly recommend.

If I could give no stars I would but it isn’t an option! Over the last few months really gone down hill (service, facilities, cleanliness). A real sense that nobody cares, rude staff and a real negative and toxic environment, always hear staff moaning.