4/5 Adam R. 8 months ago on Google
The
spa
had
a
good
selection
of
pools
and
saunas.
They
were
in
reasonable
condition,
albeit
the
sparkling
pool
seemed
to
have
stopped
working
on
the
second
day.
The
morning
seemed
to
be
the
busiest
time
of
day;
the
evening
was
much
more
pleasant.
The
plastic
sandals
provided
weren't
that
comfortable
and
the
sound
of
squeaking
sandals
was
ubiquitous.
Mine
were
taken
by
someone
else
before
I
left
the
spa
for
the
final
time,
which
wasn't
that
surprising,
as
they
are
all
one
of
two
colours
and
there
are
hundreds
of
pairs
all
near
one
another.
The
room
was
fine,
but
slightly
underwhelming.
There
was
no
air-conditioning.
It
was
therefore
hot
in
the
south-facing
room
during
the
day.
The
window
would
not
stay
open,
so
had
to
be
wedged
open
(partially)
with
a
towel.
The
reception
team
did
not
answer
the
phone
when
I
rang
to
ask
about
air
conditioning,
so
we
went
to
the
front
desk
in
person
to
see
if
they
could
help,
which
they
did
by
providing
a
fan.
The
bathroom
was
in
a
slightly
sorry
state.
It
needs
to
be
redecorated,
as
does
the
room
and
hallways.
The
food
was
not
great
-
very
much
below
expectations
for
the
price
point.
The
system
to
get
seated
at
lunchtime
was
comically
inefficient.
It
should
not
take
ten
minutes
to
sit
down
when
you
have
been
told
to
come
at
a
specific
time
and
do
so.
The
dinner
buffet
was,
unfortunately,
not
good.
Others
have
described
it
and
the
menu
does
not
appear
to
change
much
if
at
all,
so
I
won't
go
into
detail.
The
host
was
very
helpful
as
was
our
waiter.
The
sushi
was
the
best
part,
albeit
fairly
average
taste-wise.
Breakfast
was
a
bit
better
than
lunch
and
dinner.
The
sound
healing
ceremony
was
great
and
the
shop
has
some
interesting
things
for
sale.
The
atmosphere
is
generally
calm
and
relaxing,
in
particular
in
the
silent
room
near
the
tea
area.
It
would
be
great
to
have
more
teas
and
some
more
interesting
fruits.
The
signage
around
the
hotel
is
extremely
confusing
and
it's
easy
to
get
lost.
There
doesn't
seem
to
be
much
cleaning
of
communal
areas,
as
a
hand
towel
remained
on
the
floor
near
our
room
for
most
of
the
day.
The
overall
impression
is
of
somewhere
that
is
not
investing
sufficiently
in
maintenance
or
staff
levels.
It's
a
nice
place
to
visit,
but
could
be
much
improved
with
some
more
focus
on
the
food
offering
and
more
investment
in
maintenance
and
staff.
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