Shamin is very helpful in the store and help me to choose my fist laptop with i7 processor with great deal.

My laptop was facing issues with start and shut down function. I got laptop to this centre and they told us because of faulty charger there was damage to mother board. Also the battery was damaged to some extent. So I asked them to do the needful and got mother board repaired with 1 month warranty. Got battery and charger replaced with 1 year warranty. Immediately the next day I started facing the same issue with switching On and turning off the laptop. I took the laptop to the co ordinator Bablu. He checked the laptop and showed me the laptop was working fine. But still I was facing the same issue at home so I made a video of it to show them. Also suddenly the right and left button of mouse pad stopped working which was earlier working pretty fine. When I asked them to look into it since it is within warranty period, they told me that it needs to be checked and a new billing needs to be done, for which they will charge me more if anything needs to be repaired. And if I don’t proceed with it they will charge me 700₹. I don’t get it if my problem is not solved even after I did everything they asked for why are they asking for more and more money. All they do is blame us by saying the laptop is 4 years old. One or the other thing will be damaged. Right now I am afraid if I give them laptop again they will screw up something and ask for more money. I hope somebody will look into this matter and help us. I have already spent 13,700₹ for repair at this centre and the problem is yet to be solved.

This Dell store is the best in borivali west locality if anyone is looking to purchase a Dell laptop. The sales person is very kind. He explained all the specifications very politely and in detail as per my requirements. I would 100% recommend this store if you are looking for a Dell laptop

Purchased my first laptop from this store. I was very happy with their pre and post sales services. I was really helped by Mr Shamim and Mr Anand in all aspects from buying suitable laptop to completing all purchase formalities. They also timely solved audio issue faced by me immediately next day. Good work both Mr Shamim and Mr Anand. All the best.

The laptop is absolutely amazing. After purchasing my first laptop in June 2022, I procured 2 more laptops from the same store. Bablu Jha also provided us with after sales repairs and maintenance issues. He also made sure after sales relations are intact.

Before Store Visiting Experience Good but after visiting we’ve got wow experience with this store compared with other store and competitors brands store and local store and also suggested a new latest product specially thanks to Bablu and Arjun . Note :- This Store Is Premium Store After Sale Support Provided Life Time Software Supports….. Other Store Is Charging ….

Staff is very honest and cooperative ! " Dell Official Store is the place to buy laptops from , and not the online stores " ; He claims.

Very comfortable and reassuring experience while buying at the Dell store at Borivali West … all questions were cleared and salespeople willingly shared information about product details and deals available. Good job by Mr. Babu and his team.

The Dell representative Mr. Shamim was outstanding he was patient, had good knowledge of the product, professional and provided excellent service. He is a true asset to your company. Thank you Shamim for your time and service.

Great expirence for purchasing laptop Good service... Need more man power

Nice place nice Worker Santosh and riyaz sushil sir and nice laptop Acer aspire 3

Good communication and good service too by ashwin

My experience at the store was great 👍 Ashwin was very polite and humble and helped me alot. Great service🙂

Horrible experience !! Overall misleading information. 1. The store is way too small to organise esports tournaments, when i went for my laptop upgrage it was a chaos, kids are eating food shooting videos : not a good way to do it 2. Only 1 person to manage ❌ 3. They say dell exclusive store but service and upgragdes are done by third party - Techvin 4. They ask for payment before they create the invoice which is not right.

Hamid attend me in store I purchase G series laptop he is good total experience is good

The executive was very polite before the sales and after the sales. Happy with the service as well as product. Much recommended. Thanks to Hamid and Ashwin Borivali store

Nice service truly professional and customer attentive Mr Hameed

Uptill now it is good may update it later

Hassle Free Experience. Correct Details Provided by Mr Ashwin and Mr Hamid.

The Dell store in Borivali west has young man who is promising, polite, knowledgeable, hardworking and a smiling customer service technician. It's refreshing when the customer service welcomes you with a genuine greeting and smile. He is Mr. Shamim. I had some issues with my laptop and I wasn't sure where to take it for servicing. I read good reviews about the Borivali west branch on Google Baba and just took a chance. I liked their approach to the problem and providing a solution. The laptop needed to be serviced and the battery replaced. The laptop is as good as new now. Thank you Shamim and Ashwin for your support.

Hamid is an Excellent Salesman and humble too who explained us all the features in depth. Overall great experience...

Good number of Laptop Variant available with grt technical knowledge Sales Staff and overall nice experience

Model No. AIO-7700-i7 , excellent HD view and worth buying it. Good staff support for setup