2/5 Avril E. 1 year ago on Google
I
took
my
friend
to
this
hotel
for
an
overnight
stay
and
to
use
the
Spa
as
a
birthday
gift,
we
were
very
disappointed
!
Firstly,
the
man
on
the
front
desk
we
felt
was
quite
patronising,
and
every
surface
in
the
surrounding
area
was
littered
with
used
glasses
and
litter,
some
on
the
floor.
We
were
then
given
our
room
key,
and
the
room
was
clean
but
extremely
dated
and
shabby.
Later
in
the
afternoon,
we
went
down
to
the
bar
area
and
couldn't
find
an
empty
table
that
wasn't
strewn
with
dirty
glasses/crockery
spilling
over
onto
the
floor.
We
left
and
went
to
Lytham
for
the
afternoon.
On
our
return
in
the
evening,
the
bar/surrounding
area
was
still
as
bad/worse
than
we
had
experienced
earlier.
The
following
morning
at
breakfast,
the
dining
area
was
very
disappointing,
dirty
crockery
and
food
everywhere
whilst
the
staff
were
standing
chatting...it
was
a
disgrace,
we
weren't
even
offered
tea
or
coffee.
Later
in
the
day,
we
went
to
use
the
Spa
facilities,
which
sadly
were
equally
as
bad
as
the
rest
of
the
hotel.
The
changing
room
floors
were
like
a
swimming
pool
with
used
towels
on
the
bench
seating
and
floor.
The
water
in
the
pool
was
very
murky
and
dirty
looking,
and
the
solarium
area
furniture
had
seen
better
days
with
some
of
the
loungers
being
broken.
Struggling
to
find
somewhere
comfortable
to
relax,
we
went
to
the
seating
area
adjacent
to
the
pool
to
sit
on
the
sofas.
There
had
been
a
child
party
here
earlier,
and
the
area
hadn't
been
cleaned,
very
disappointing!!
The
only
redeeming
factor
was
the
Spa
staff
and
our
treatments
which
were
excellent