There was no one in reception when we arrived so we had to go to the restaurant to get our room key. We stayed in room 24, which was a double and it was a large room but could do with a bit of an update. It was clean but the fixtures/fittings had seen better days. The lights above the bed were wobbly, the toilet roll holder and toilet seat were too. Shower pressure in bathroom was good and there was a hairdryer in one of the drawers The walls were paper thin and we could hear everything being screamed by the family next door who let their young children run riot until 1am bouncing off the beds and running about crashing into things. Not the hotels fault but still not what you need after a 9 hour drive. There is no air con so rooms were hot. We were too exhausted to ask for whether a fan was available from reception. Although room service isn’t available they will pop food on a tray for collection. The food we did have was good. Breakfast was quick but a little on cold side. Ample parking and there is a lift up to the first floor.

Stayed here in family room for 1 night and had a great stay. Room was big and easy to accommodate the 2 adults and 2 children. Staff were friendly and we all enjoyed the buffet cooked breakfast in the morning.

Attended a wedding here . Excellent venue . Staff extremely helpful. Lovely large and airy bedrooms . Ran out of pastries at breakfast and they immediately baked more . Highly recommend.

I've only used the function room however from what I saw of the place and area it looks very nice indeed.

Nice views, good size hotel, sadly the check-in process was complicated after a 5 hour drive as we arrived 10 mins before check in to find no-one on reception. Room was fine, we paid for an Executive room, but we’re given what looked like a family room with the single bed removed! Mattress was comfy but the sheets weren’t entirely clean, with marks and dirt on one pillow and poorly tucked-in sheet. No iron in room, which we had to ask for separately (despite the website we booked-through saying that one was in the room). Breakfast was okay, albeit a little rushed as we had to arrive early due to a planned power outage (which didn’t actually happen) and some items were missing from the menu, such as pastries. Overall, average. Wouldn’t stay again, others locally seem to review better, more attention to guests and detail would have been appreciated.

Lovely stay friendly staff , breakfast and dinner good choice and reasonable. Super outlook on to golf course. Would recommend.

Spotless clean lovely large room fantastic shower . We had dinner at the property it was lovely and not to pricey . Staff where lovely breakfast was self serve lots to choice from

Lovely, large room with expected facilities. Bar areas well staffed and food was nice.

Good hotel, with lovely views across the golf course. Good for a over night stop and easy access to the M6

Many of my fellow guests were made very ill. Someone overheard the staff saying that they found something in the pipes of the drinks that was making people ill. This is disgusting and a serious health hazard. Some of the people made ill were very old and frail. Myself and the other vegans were presented with non vegan desserts. The staff member was not apologetic or compassionate and insisted they were not told we were vegan even though the bride had told them in advance and I had requested vegan butter before any food was served. Luckily I questioned the apple crumble and warned the other vegans but I worry there may have been dairy in the starters and mains which had already been consumed by that point. One of the vegan children was presented with his meal, topped with dairy cheese, so he could not eat it. This is awful service and a serious risk to people's health when they have informed the hotel of allergies and dietary requirements but these were ignored. There was a used spoon and old wrappers on the floor of our room which were not ours. The room had clearly not been cleaned thoroughly before we checked in. It would be great to hear back from management what they are going to do about these serious errors made by hotel staff.

My wife and I had a two night golf break. Course was very wet and we lost a few balls. But it is that time of year. When we arrived there was a sign asking us to go to the restaurant to book in. No big deal. The room was very clean and comfortable. The food was excellent 👌. Front of house we were looked after by Ann & Louise. They both were very cheerful and took great pride in their work. A big credit to them both. We will certainly be going back next year.

Well, lovely location. Room was OK, but the bed was definitely a disappointment. Mattress was like jelly, any movement sets up waves... Food was very good ; simple but well executed.

Beautiful setting perfect for our friends wedding, The meal after wedding was lovely and also the room was lovely. Our room which we stayed over in had a few problems and they gave us a discount when we checked out. We would recommend this hotel.

I travel a great deal with my business so am used to staying in hotels. The setting of this hotel is stupendous with rolling lawns and the fells in the distance - from the outside it looks impressive. Sadly that first impact waned immediately when stepping over the threshold. The place looked and smelt tired. A hint of dampness purveyed the interior including my bedroom but it was a challenge actually checking in. Nobody was manning reception which seemed odd. The place was deserted & a little spooky. The Shining came to mind! I called out for service and eventually a male member of staff appeared behind reception who told me that I should check in and collect my key not at reception but at the bar down the corridor. Once again, a little odd given that the reception area was in a large lobby area. I went to the bar but nobody was there. Another couple wanting to check in ahead of me were in the bar already looking as bemused as me. I went back to reception but no sign of anyone at all. On returning to the bar a male member of staff had materialised and was now assisting the couple ahead of me. He then checked me in but all this to-ing and fro-ing wasted around 15 minutes! It felt as if the guests were there for the staff and not the other way round. A little bit of Fawlty Towers was creeping in. Before leaving the bar, I was asked what time I would like breakfast the next morning! I was taken aback when I was told I had to specify a precise time! Bizarre question to someone just checking in. Armed with my key I went to my room on the first floor down a dark and long corridor. A very poor room (smelling of dampness) greeted me in terms of style and decor. Very, very tired-looking. A throw-back to the 1970s - Fawlty Towers era of course! Basic white lighting with wobbly wall lights over the rather dodgy-looking bed. The wardrobe was scruffy & looked close to collapse. The rest of the furniture looked similar. The TV didn’t work & nor did the lavatory flush. I had to open the cistern to get it to flush at all. Water wasn’t entering the cistern. I reported both problems in person to one of the male staff members who huffed and puffed at my complaint and made me feel that I was a nuisance - echoes of Basil once again! Breakfast next morning was ok. It was self service. I arrived in the bar area at precisely the time I had to specify the day before & was shown to my rickety table. Cooked breakfast was not hot but luke warm so I skipped this fascinating culinary experience the following morning. Whilst eating breakfast I was approached by a male staff member asking me to specify the time I required breakfast the next day! Very very odd. I stayed at this strange establishment for two nights whilst visiting friends and family in Garstang and that period was quite enough for me. I won’t be staying there on my next visit.