2/5 Giuseppe F. 9 months ago on Google
Got
a
haircut
here
on
August
1st.
I
will
say,
I
was
plenty
satisfied
with
the
haircut,
and
the
people
there
were
generally
kind
too.
So
why
am
I
giving
them
2
stars?
Long
story,
but
I'll
(try)
to
make
it
short.
I
came
to
Boston
from
Pittsfield
for
a
day
trip,
and
got
a
haircut
there.
All
was
well
and
good,
until
I
saw
in
my
bank
account
that
I
was
charged
$135.20
instead
of
$35.20.
I
went
with
a
friend
and
he
also
got
a
haircut,
so
I
asked
him
if
he
was
charged
the
same,
but
thankfully
he
didn't
get
overcharged.
So,
I
thought
this
was
just
a
genuine
mistake.
I
called
them
on
the
5th
of
August,
asking
about
the
situation.
The
owner
picked
up,
and
told
me
that
they
would
refund
the
money
when
I
show
up
to
their
store
in
person.
I
wasn't
going
to
be
in
Boston
until
August
15th,
so
I
told
her
to
make
sure
she'll
remember
me
by
that
time.
She
said
no
problem.
I
was
a
bit
upset
however
since
I
didn't
really
get
an
apology,
just
a
'my
bad'
at
the
very
end
of
the
phone
call,
and
she
said
things
like
'I'm
not
refunding
through
the
phone
I
don't
have
to
do
that'.
A
little
rude,
but
I
thought
whatever,
as
long
as
I
get
my
money
back.
As
the
days
went
by,
I
got
more
anxious
since
I
was
worried
I
would
lose
the
$100,
as
it
is
a
lot
of
money
to
me.
Admittedly,
I've
been
through
some
things
especially
with
money,
which
made
me
lose
trust
to
people
in
general,
so
I
submitted
a
dispute
to
the
bank
in
case
they
don't
refund
it.
Then
comes
August
14th
(day
before
I
go
back
to
Boston),
seeing
in
my
bank
account
that
the
dispute
is
still
open.
I
called
them
again
that
day,
telling
them
I
will
be
coming
in
tomorrow
for
the
refund.
A
worker
picked
up,
and
she
said
no
problem.
Half
an
hour
later,
they
called
me
back,
and
this
time
it
was
the
owner.
She
started
talking
very
aggressively,
saying
that
the
bank
already
took
out
$100
from
their
account
and
put
it
into
my
account.
I
was
skeptical,
since
the
dispute
is
still
open,
and
the
bank
doesn't
just
do
that
unless
the
merchant
approves
of
the
mistake.
I
tried
to
tell
her
my
side,
but
she
kept
her
aggression,
saying
things
like
'I
don't
understand
why
you
contacted
the
bank
and
still
called
us'
etc.
I
only
managed
to
tell
her
my
side
of
the
story
until
she
stopped
interrupting
me,
so
I
asked
if
they
approved
the
dispute,
and
apparently
she
told
me
they
did
(??).
Very
weird.
Just
like
that
the
story
came
somewhat
to
a
close.
That
being
said,
I
was
very
disappointed
at
how
they
handled
the
situation.
It
was
their
mistake,
I
was
simply
trying
to
get
back
my
own
money.
Not
only
did
they
not
formally
apologize,
but
they
yelled
at
me
and
almost
seemed
to
blame
me
for
all
this.
Frankly,
if
this
didn't
happen
I
would've
given
them
5
stars,
but
alas,
that
happened.
I
unfortunately
won't
be
recommending
this
place
to
anyone.
