Park Lane Seaport image

Park Lane Seaport

Apartment complex • Apartment building • Apartment rental agency

🫤 Don’t rent here. The concierge is friendly as are maintenance folks but it’s overpriced for what you get. $4k a month will land you an apartment that smells like the old tenant’s cat, leaks water into the unit when it rains, has a washer that’s busted already after only 3 months, a sink that doesn’t... People often mention Park, Lane, building, Seaport, living, maintenance, staff, friendly, experience, great,


Address

1 Park Ln, Boston, MA 02210

Website

www.parklaneseaport.com

Contact

(857) 453-8875

Rating on Google Maps

4.60 (129 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 6 PM
  • Friday: 8 AM to 5 PM
  • Saturday: 10 AM to 5 PM
  • Sunday: (Easter), 12 to 5 PM, Hours might differ
  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 11 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Park (24) Lane (24) building (21) Seaport (20) living (15) maintenance (14) staff (14) friendly (13) experience (13) great (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Brendyn A. 2 years ago on Google
    Don’t rent here. The concierge is friendly as are maintenance folks but it’s overpriced for what you get. $4k a month will land you an apartment that smells like the old tenant’s cat, leaks water into the unit when it rains, has a washer that’s busted already after only 3 months, a sink that doesn’t drain properly, garbage disposal that needs replacing, and building management who can’t seem to do anything about it. I’ve had maintenance contractors come into my apartment early in the morning with no heads up (thought someone was breaking in). There’s no way to contact building management as an existing resident (all calls go to a voicemail, even emergency maintenance requests). They offered a bucket for a window leak that’s soaking the walls and floor, rendering a bucket useless. And they haven’t or won’t offer concessions to offset this poor “luxury” experience. Stay away. Especially stay away from pricier units with a nice view. They come with the price of not withstanding the elements. The building needs serious work before it’s ready for this much of your money.
    5 people found this review helpful đź‘Ť

  • 5/5 Adam S. 3 years ago on Google
    My fiancee and I had a great experience at Park Lane. Positives: -Great responsive staff. Maintenance issues were universally resolved within 24 hours during my year and a half at Park Lane. Of particular note was the high-quality leasing office, which was always quick to work with us on any concerns we had, including but not limited to a move to a new unit 3/4 of the way through our first lease and an early termination halfway through our second lease. -The apartment was in like-new shape when we moved into both of the units we lived in - it was clear they take pride in refreshing every unit between moves. -Apartment layouts are thoughtfully done, as you can see from the floor designs on the website. We were in a Renoir apartment and loved how well every square foot was put to use. -Amenities like the roof decks and gym were great features. Both the two Peloton bikes and the free fitness classes were highlights of the gym. -Community events like wine tastings, yoga classes, and a Halloween party were a lot of fun to be a part of. -Lobby features like a seltzer machine, the Amazon locker, and 24-hour concierge were convenient and useful. -Location right next to the Silver Line Way stop couldn't be more convenient for Financial District workers - five minute ride to South Station in the winter, and a wonderful 20-minute walk by the water in the summer. I really don't have any negatives to share. The concerts in the summer were audible (though not particularly loud) with the windows closed in our Northern Ave-facing apartment, but we also got to enjoy free concerts from the privacy of our home if we opened the window or went up to the roof deck. No concerts went past 11 p.m. during the duration of our time at Park Lane. For what it's worth, I do not think this noise would be a problem on the other side of the building - we were directly facing the venue - but it's something to be aware of when considering the building. Park Lane is not the newest or fanciest building in Seaport, but it's also priced accordingly, and as people who don't need a dog yoga studio or an aromatherapy zen garden as a building feature, we were happy to carry these cost savings into actually going out and enjoying the many awesome restaurants and activities that the Seaport has to offer. For these many reasons, we were extremely pleased with our experience at Park Lane. We only left because of some life changes that took us out of the Seaport entirely - we would still be at Park Lane if we were living in Boston, and if we return to Seaport, we will look into living there again.
    1 person found this review helpful đź‘Ť

  • 5/5 Victoria C. 1 year ago on Google
    I've lived at Park Lane for over a year and absolutely love it! From the welcoming staff to the amazing amenities- everything about this building makes for a great experience. The resident parties are well thought out and really brings sense of community to the building. The staff is responsive, accommodating and helpful!
    1 person found this review helpful đź‘Ť

  • 1/5 Brandon B. 1 year ago on Google
    I would stay away from this building at all costs. I’ve lived in luxury apartments buildings in various neighborhoods of Boston and this is by far the worst. Our appliances constantly break and maintenance never has a replacement available and leasing does nothing to compensate you as a tenant for the lack of a feature in your apartment you are paying for. Last week our fridge broke and we were told it was not an emergency. All of the food in our refrigerator and freezer was left to rot and the building has not yet offered a solution for compensation. But if you withhold your rent they’ll be the first to send a threatening email. We’ve had packages signed for by the concierge go missing with no solutions offered by building management. We’ve had the fire sprinklers in our closets leak and soak all of our clothes while we were away for the weekend and were again offered no compensation. We’ve spent a total of 2 months without a working dishwasher and now our washing machine is broken. The building holds itself out as a “luxury” building and charges the price of one, but does not provide that experience and does nothing to assist its tenants, even if they’ve always paid rent.
    1 person found this review helpful đź‘Ť

  • 5/5 Steph c. 2 years ago on Google
    Gorgeous view right on the water.
    1 person found this review helpful đź‘Ť

  • 5/5 Daisy B. 3 years ago on Google
    Been at Park Lane Seaport for about almost 6 months and I’ve had no complaints, even transferred to a bigger unit for a longer term. Thank you Edward for making my move in, transfer of units, maintenance requests, and everything else simple and fast. Also can’t forget about the friendly and helpful concierge. I have dropped certain things in the lobby, and I have always been notified and have gotten it back, great community. Awesome location too.
    1 person found this review helpful đź‘Ť

  • 5/5 Susan D. 3 years ago on Google
    There is so much to like about One Park Lane; beautiful water and city views, a convenient, yet less congested location in the Seaport, well-maintained and super clean amenities and common areas. What sets it apart however, is the kindness, warmth and professionalism of the staff from the front office to the concierge desk, cleaners and maintenance. They all are extremely friendly and responsive to the needs of the residents. Collectively, they have made us feel part of an exceptional community. We could not recommend One Park Lane more highly.
    1 person found this review helpful đź‘Ť

  • 4/5 Marlon L. 10 months ago on Google
    Pretty good apartment in Seaport for the price. Older construction compared to others at Seaport. Staff is friendly, and concierge is 23/7. For amenities, there’s free coffee, seltzer water, small gym, pool table, roof deck, electric grill, and printer. However, I’ve heard that other Buzzoto property events are way better.

  • 5/5 Alexandra M. 1 year ago on Google
    Having rented with Bozzuto at this location since the start of the pandemic, I have nothing but positive things to say. The facility is lovely and the staff is so considerate towards their tenets! Special shout-out to James who has always been incredibly helpful :)

  • 5/5 James S. 5 months ago on Google
    I have had the pleasure of residing at Park Lane Seaport and it is an exceptional experience. The location is unbeatable, offering stunning views and easy access to the waterfront. The apartments are modern, spacious, and well-maintained, providing a comfortable and stylish living environment. The amenities at Park Lane Seaport are top-notch. The fitness center is well-equipped and maintained, which is great for anyone interested in health and fitness. The staff is friendly and professional, always going above and beyond to assist residents. What really sets Park Lane Seaport apart is its vibrant community and proximity to diverse dining and entertainment options. It's a perfect blend of comfort, convenience, and luxury. I highly recommend Park Lane Seaport to anyone looking for a high-quality living experience in Boston.

  • 5/5 Jennifer S. 5 months ago on Google
    Park Lane is such a wonderful complex and would highly recommend to anyone. The amenities are fantastic (including a gym and game area). The concierge is highly attentive and friendly. They are always available to assist. Park Lane puts on events for residents throughout the year that are thoughtful and wonderful to attend. The apartments are well kept and I absolutely love living here and would recommend to anyone looking for an amazing living experience.

  • 5/5 Taylor E. 1 year ago on Google
    James from maintenance is the absolute best. He comes almost immediately after putting in any sort of request. He always has a friendly demeanor and seems to go above and beyond whenever he’s assisting us.

  • 5/5 Smit D. 5 months ago on Google
    I love living at Parklane! It’s been an amazing experience here since last 3 years. Spacious rooms. clean common spaces, fitness center & breathtaking rooftop view. The best seaport community by far. Highly recommended for luxury rentals.

  • 4/5 Eric R. 5 months ago on Google
    Park Lane Seaport is easily one of the best options in the area. It's close enough to everything, yet far enough to not deal with the crowds and noise. The living space is modern and spacious, the concierges and employees are fantastic, and the building is well-kept. Plus, the views are great when facing the harbor & airport!

  • 5/5 Alexandra B. 5 months ago on Google
    Living at Park Lane has been a delightful experience over the past 2 years. The management is responsive, maintenance is prompt, and the amenities are well-maintained. The sense of community here is wonderful, and the location is convenient. I appreciate the efforts of the staff in making this a comfortable and enjoyable place to call home.

  • 5/5 Alyssa E. 6 months ago on Google
    I loved living in Park Lane - if I wasn’t moving out of state I would probably never leave. The staff is always so kind & helpful. The units themselves were spacious & updated. The amenities were great along with the location. Also extremely dog friendly which was a plus for me. I will always recommend this building for someone looking in the Seaport area!

  • 4/5 Sam R. 5 months ago on Google
    I love living in Park Lane! You are close to everything the Seaport has to offer. The Silver Line Way T stop is steps away, making it easy to commute downtown and beyond. It's an older building in the Seaport but the apartments and building itself are modern and updated. The concierge and maintenance staff are the best. They are so friendly and always responsive and helpful. There are basic amenities like a coffee machine and Bevi in the lobby, roof deck, and gym. The gym is small but has all basic cardio equipment and weights. Overall, it's a great place to live if you are looking for a place in the Seaport.

  • 5/5 Narek G. 1 year ago on Google
    I signed the lease of the apartment before even physically visiting it, and it matches perfectly how it is described on their website. In Seaport area, One Park Lane has the best values for rent per square feet in my opinion. Extremely pleasant staff, they always come up with nice surprises, and throw nice events. Haven't seen any noticeable issues so far. My office is a 5 minute walk from the apartment, and Trader Joes is a 10 minute one. Great choice for people who like urban lifestyle.

  • 5/5 seda T. 1 year ago on Google
    I really enjoy rooftop parties with friends ! I feel safe living in seaport neighborhood in Boston! Glad to be part of Bozzuto family...

  • 5/5 P. L. 1 year ago on Google
    After living here at Park Lane for the past three years, it has been our experience that the building is not only well run, but also very much enjoyed. We are both retired seniors and we love living here. I personally have lived around this country in some very nice locations over my lifetime (Boston, New York, DC Metro area and San Francisco) and I can honestly tell you that of all these experiences, Park Lane has been the best. Our unit, as well as our location in the building, is highly enjoyable and the outdoor setting speaks for itself.  Equally important, the consistent responsiveness of the staff and concierges brings a warm personal touch to our living experience.

  • 5/5 Lydia C. 1 year ago on Google
    Tons of space and great value for Seaport! They also host lots of resident appreciation events like wine tastings and have a friendly community

  • 4/5 Katherine M. 1 year ago on Google
    I love having the concierge at all times downstairs. They're all very nice and helpful. The one bedroom is a perfect size for the two of us. Location is amazing, everything is walkable. Hallways and elevator weren't always the cleanest. Maintenance workers are really nice and respond promptly. Our fire alarm wouldn't stop beeping for 7 weeks despite of multiple maintenance visits. A handful of gym treadmills have been broken and not fixed for months now and two of the residences use the gym to train personal (non resident) clients and take up the whole gym space. Otherwise it's a great place.

  • 5/5 Kevin B. 3 years ago on Google
    Norelle did an excellent job. Very fast responses, factual knowledge and she exceeds expectations on explanations of what the experience of living in the seaport should be for residence. This building and staff were nothing but professional at all times. Safe atmosphere and beautiful gym. Our dog and family love it here and the staff make us feel welcome at all times. Place is exceptional and I would recommend it. The deals in the seaport are great but park lane blows them all out of the water.

  • 5/5 Ethan S. 2 years ago on Google
    The maintenance has been pretty good and fast. I really liked how they take care of the problems that I had with washer machine, HVAC and food disposal.

  • 5/5 Jillian J. 2 years ago on Google
    Everyone is very professional and friendly! One of the staff members, James Doyle, was helpful putting up picture frames & other work around the apartment!

  • 5/5 Victoria G. 2 years ago on Google
    Put in a maintenance request yesterday regarding my bathroom drain being backed up. James was here the next day and cleared it up within 10 minutes. Incredibly friendly as well!

  • 5/5 Kevin N. 2 years ago on Google
    I recently had water coming into my bedroom closet, which oddly, seemed to be wicking up through the floor. I put in a maintenance service request through the online portal and they sent James Doyle to come by to take a look. He agreed it was pretty mysterious how the water would be coming up through the floor, as the floor is a 12" slab of concrete. He immediately began a thorough investigation in all of the surrounding units and finally discovered that it was coming from the unit above mine. He contacted the floor contractor and scheduled the next available slot for the repair. I can't say enough about the professionalism with which James handled the situation. He kept me updated on the visits needed for the removal and replacement of the carpet and checked in to see if I was satisfied once the work was done. I've been working in the service industry for 30 years and can tell you that James provided five star service from start to finish. Much appreciated!

  • 5/5 Kristen D. 2 years ago on Google
    James from the maintenance team at Park Lane Seaport is excellent! Not only is he very responsive and accommodating, he is also extremely helpful no matter the request. Thanks for all you do, James!

  • 5/5 Christina H. 2 years ago on Google
    Maintenance is always quick to come help with any request. Always super friendly. Very committed to making sure requests are completed while going the extra step. James Doyle especially meets these expectations along with the rest of the team!


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