I had a very pleasant surprise going to Pitou Minou Le Plateau for the first time today. Admittedly I had no reason to go before as we only got our puppy last week... The staff was exceptionally helpful; I visited different pet stores before and this stands out of the crowd.

Great selection of products, they have a good point system & the staff is sweet. They love animals, so they enjoy their jobs, and it's reflective in the vibe the minute you interact with anyone who works here. In particular, though, Christian has guided me through puppy 101 since the day before my dog came home, and has continuously answered my questions, ensuring that I'm getting good quality products that will benefit her. He's genuinely interested in her wellbeing which is super kind.. the sense of community here is awesome and it's why I'll keep coming back.

Love this store. Lots of variety of pet food and super nice sales people😸

So I dont leave reviews often, but the two workers that helped me yesterday were just so amazing I had to leave a review. First, the dude who asked if I needed help when I first arrived gave me some seriously game changing tips to deal with a very shy and frightful cat. (The main ones being a spray catnip that just worked way better than the dried stuff, as well as a specific crinkly toy. Together my cat finally approached me and wanted to play for hours!!) and then he also was patient with me as I had so many questions. He gave me very honest advice as well, I didnt feel like he was trying to push bad or faulty products on me like so many pet stores / vets will do. Afterwards, at the cash I was being stubborn and didnt want to take a bag, but I clearly could not carry everything in my hands... the cashier offered to help me bring it to my car! And then, the guy who was helping me before saw me drop one of the toys I bought on the way out and he ran it to me just as I was about to head off.... its so cheesy but amidst a stressful weekend with my first pets, this really made my day. I'll definitely come back!

Luna and I received great advice on products and customer service. We will shop again. Stay safe and take care.

Amazing staff, great service and attention to details. Truly caring people and great products. Thank you!

AMAZING service, fantastic product line and unbeatable price point! THIS store is THE reason I do not purchase anything for my two Westies online - the service is outstanding. Prices many times I have found are even better than a certain online retailer - I'll refer to as Glamazon... always great recommendations and make me feel like they value my business!

The staff here was extremely helpful and friendly! There is a great selection of everything cats!

Extremely knowledgeable, friendly, and dynamic staff. Excellent variety in products. If products are not immediately available, employees will often offer to place orders on clients behalf (if and when possible). Staff remember customers and the in store experience as a whole creates a sense of community. I never feel pressured to buy anything. Big thanks to Cris and Chelsea in particular for always making excellent food and toy suggestions. Yeowww! Banana and catnip are a fav in our household!

Staff is ok and selections are good, and for some things prices are excellent. However they just overcharged an extra 20% than what their price tags state - ALWAYS ASK FOR A RECEIPT AND VERIFY IT HERE!!!! DOH....

Big selection for dogs, cats and small animals. dry, wet and frozen food , I am very pleased with the attention they gave us, the staff is super helpful and kind when you need something. Absolutely recommended!

Great staff super friendly real wide selection of disgusting innards and tendons and ears and like, noses from a ton of woodland creatures that my baby thinks are delicious. Also great customer service and a great rewards program

I always receive amazing service from a sales associate here named Cris! She is so friendly and extremely knowledgeable about the different brands. She also takes the time to give personalized recommendations for my dog Teddy. She is truly passionate about what she does and I’m always excited to shop at this location. Thank you Cris and team!

Amazing store — I've really appreciated the staff's expert suggestions about toys, treats, and food for my puppy. They are knowledgeable and they really care. The store specializes in high quality, natural products that will keep your pets happy and healthy.

Pretty good store, but what really stands out is their beyond amazing service. Every single associate who works here is so knowledgeable and goes above and beyond to help out. Really look forward to my monthly visits because it’s honestly just a good time!

Super friendly and knowledgable staff. Great selection of products for dogs.

Friendly service and good know-how, lots of products... and my dog also likes visiting here, sniffing all the treats/nutrition and drinking some water.

Big selection of pet food brands, lots of treats and toys. Staff is very knowledgeable, friendly and helpful.

Great selection of products and friendly staff. Extra perk: if you’re lucky, you get to meet little furry friends wandering around the store!

I love the food selection. They always have what I need but I have to mention, I feel like the staff follows me every time I’m in the store. I thought it was just me but for the third time now one of the girls is like my shadow when I’m shopping. I don’t know if this is a protocol, they don’t say anything to me I just turn around and there they are again. I go biweekly, I spend an average 75.00 every time yet still feel like I’m always being followed. My partner agreed she felt the same when she went solo

The staff is super nice and knowledgeable...prices are amazing, too! The selection is massive (like, so much pet stuff in a shop, but it's organized and doesn't feel cluttered). They have anything pet you'd need, and the help to find atuff--without feeling pressured.

This place has the most bunny goods I've ever seen. I've been binge shopping like crazy and my bunny lives everything.

Best service and recommendations! There is everything you need and more. Found the best treats and wet food to complement my bengal’s diet!