Like most, I don’t particularly enjoy the dentist and that’s why I’m taking the time to write this because Hala Touchan just gave me the nicest dental experience I’ve ever had. From the moment she greets you, she is bubbly, informative and breaks things down in a way that’s easy to understand, goes through all your options and checks you are comfortable before going ahead with a change. For once, I look forward to going back. She speaks extremely highly of her colleagues, and puts confidence in you to see any member of the team. She is wonderful. Thank you Hala.

Came today for a dental extraction under sedation. Was nervous as it was my first time with a procedure like this and at this surgery. However the staff were amazing and put me at complete ease by explaining the treatment clearly. Keep up the good work guys and girls!

This is by far the BEST dentist around, the staff are helpful and understanding but my particular experience is with the Hygienist Sam. Sam is the nicest, most patient and lovely lady. She has helped me overcome a serious fear/phobia of just being at the dentists let alone having work done. She tells me what she is doing and puts me at ease and enables me to feel relaxed (as relaxed as one can be ... it is the dentist after all) highly recommend her and the team - brilliant!

A huge thank you to Sue. She visited my class (I work in a Special Educational Needs school) to do a session on teeth cleaning and what to expect at the dentist. She came prepared with a range of fun, interactive props and games. She was fantastic with my class and was very patient and understanding when children were nervous. Thank you so much Sue.

I come to this practice specifically to see Sam Barton the hygienist, I don’t live nearby but it’s worth the extra travel as she is fantastic! Always very gentle which is great for me as my teeth and mouth are quite sensitive. Despite being so gentle she still does a much better job with the cleaning than other hygienists I’ve visited in the past – who have been far too heavy handed and even left me in pain. She’s also very friendly and lovely to chat to. If you’d like your teeth sparkling I would highly recommend paying Sam a visit!

My elderly mother had been in real pain with toothache and I was seriously worried, so I emailed and then telephoned for advice. I wish I knew who I spoke to because she was so lovely and helpful. I received a call later that evening for an emergency appointment the next day, again with kindness and sympathy. It was the same when my mother and I arrived. The kindness and care shown to her by everyone, and most especially by Hala Touchan, was wonderful. It wasn't an easy procedure but my mother was extremely well looked after. All I can say is a huge thank you for helping her to feel better, and I have no hesitation in recommending your practice.

Dentist Roshan John & her dental nurse were very professional throughout my appointment & made me feel comfortable. Many thanks

Hala Touchan has recently taken over being my dentist at Mydentist. And what a joy she is. Always welcoming and instantly puts you at ease with her engaging manner. I always feel heard, and she goes the extra mile to ensure you are completely happy with the results. I never feel rushed, or that I’m being treated differently than a private patient, which is a welcome and much appreciated rarity. It makes all the difference. I’m very grateful that Hala will be looking after my dental needs from now on. Thank you.

Honestly couldn’t have asked for worse customer service from the receptionist if I had tried her name was Anna and her attitude towards me was nothing but patronising and uncalled for she rolled her eyes at me countless times and proceeded to continue her bad attitude after my appointment, when I needed to book in for another. Then received looks from a selection of staff members. Other than that everything was a pleasant experience just unfortunate the receptionist sets off the wrong impression of the dentist!

Great dental practise with friendly staff. Hala took my tooth out today, she was Fantastic ! Now I am pain free.