The employees are lazy and listless, especially Mr. Filipovic, who doesn't even speak his native Serbian!

I often go to Ukraine and have to say that the bus drivers have become better, more polite and helpful, well dressed. Information service is terrible: buses often leave too early without waiting or at least informing passengers. Information office is also poorly informed about the bus itinerary, is too lazy to call the driver and ask for customers. You have to figure everything out yourself.

A burst tire, zero flow of information to customers, rushed drivers - trying to make up for lost time at the expense of pee breaks -, 20 hours of driving on air conditioning!!!, despite repeated warnings that it is cold. Nevertheless, the price-performance ratio is right here; you can rarely get away with it so cheaply.

No free parking It's dirty, gray and not interesting Mannheim is such a big city and the bus station is so hopeless

I found out about departure times. Very nice female voice, well informed.

You should go very early. Long waiting times

Ok

I traveled with little kids a few times in the past years, and I was always super satisfied with the personal at the ticket sale and reservation, just as with the bus, drivers, and the services. Lets see this year, with 3 little children, hopefully goes everything perfect.

One star is too much. Truely. What an awefull service. Worse busdriver ever. Was refused entrance because I didn't print my ticket on both sides. I ran back and managed WITHIN 2 minutes, to have a second ticket, the bus driver just drove away fast. All the busdriver did was lauging and calling me stupid. Go with flixbus at all cost, the service difference is incomparible

(Translated by Google) Too bad to communicate, hundreds of contact attempts via the hotline, but without success (Original) Schade um sich zu verständigen, Hunderte von Kontaktversuchen über die Hotline, aber ohne Erfolg

(Translated by Google) Not bad (Original) Ujde to

It was pleasant and very cheap to travel and I would be helped to get to Erdek when I was there in Turkey

Very trained staff. He's very kind 😍😌