Subway image

Subway

Restaurant Fast food restaurant Meal takeaway Sandwich shop

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention service, time, order,


Address

51 Great Horton Rd, Bradford BD7 3AZ, United Kingdom

Website

restaurants.subway.com

Contact

+44 1274 308145

Price rating

$ $$$

Rating on Google Maps

4.00 (227 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 7 pm
  • Thursday: 8 am to 7 pm
  • Friday: 8 am to 7 pm
  • Saturday: 11 am to 5 pm
  • Sunday: 11 am to 5 pm
  • Monday: 8 am to 7 pm
  • Tuesday: 8 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: service (7) time (6) order (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Georgina O. 2 years ago on Google
    A nice place to have a quick lunch break between classes, situated just across Bradford university. Great and quick service.
    8 people found this review helpful 👍

  • 2/5 Ashley C. 2 years ago on Google
    Terrible! DO NOT ATTEMPT TO GO HERE DURING THE LUNCH RUSH!! Staff are doing there best but clearly cannot handle bundles of online/phone-in orders at the same time as in-store customers. Waiting times upto 30 mins between 12-2pm. Food can get cold while waiting for salad and payment. Cross-contamination of food is also a problem at this chain. Staff rarely ask if you want your receipt, so unable to give feedback and no apologies for the wait.
    3 people found this review helpful 👍

  • 3/5 Hamza A. 2 years ago on Google
    Popped here the other day, reminiscent of the good old study days, used to come here with friends often. The Subway itself was good as usual, enjoyed a beefy Italian B.M.T! However disappointed in the branches decision to start taking phone orders whilst already struggling to serve their own customer base. The amount of students in the area means that you’ll have to wait a while before getting served, and even whilst being served your sub is being made simultaneously with others, this greatly reduces the customer satisfaction as now the toasted sub you requested is a not quite the temperature. I appreciate the staff at this branch immensely, as in long queues I do not know if they they can even get a moment to breathe.
    2 people found this review helpful 👍

  • 1/5 AA T. 1 year ago on Google
    AVOID!! Every time I have ordered from here, my order has been incorrect. They miss out items entirely even though they charge for it. The bread they use seems to be soggy, they do not know how to package orders.
    2 people found this review helpful 👍

  • 3/5 Николай Павлович �. 1 year ago on Google
    Been going here for 2 or so years and my best advice is avoid at 12 noon because they are jam packed and staff cannot keep up. Food goes cold, service is well below average (to be expected) and there's not enough seats. It's a typical subway with below average service but a decent sandwich at the end of it. What more is there to say?
    1 person found this review helpful 👍

  • 1/5 zara 1. 1 year ago on Google
    Didn't mark the orders with what sub they were and when I called back the lady was VERY RUDE! I asked for a manager and apparently the manager wasn't in. Are you supposed to bite into it to know what it is. Ridiculous service!!!!
    1 person found this review helpful 👍

  • 1/5 KINGDOM T. 1 year ago on Google
    The worse subway joint I have ever visited. Each time I go there, there staff members act and serve in a rude way. They are not nice with moody faces all the time. Every single day.
    1 person found this review helpful 👍

  • 4/5 \ 1 year ago on Google
    quiet today. thought service will be inadequate, but felt comfortable and was served in a good way. tuna sub AMAZING today, never have had it like this before.
    1 person found this review helpful 👍

  • 1/5 Mohammed U. 2 years ago on Google
    Visited this branch at 5.15pm on a weekday, there were no customers here nor a queue. I asked the short man for a chicken teriyaki salad and he refused to heat up the chicken saying that they are about to close. He expected me to happily have it cold. It was 5.15pm and you only heat the microwave oven for 30 seconds. Lazy staff. I left and thankfully Great Horton Road doesn't disappoint in food options so took my custom elsewhere and even paid less money for my healthy meal. Subway is a big scam where they delude people into thinking their food is healthy but in reality if everyone did research, they would see that Subway has highly processed foods and been exposed many times by the media. Follow the money!
    1 person found this review helpful 👍

  • 1/5 Rocco A. 2 years ago on Google
    i’m surprised this place is still open it’s the same issue every week awful service awful waiting times

  • 4/5 H.Khalid 2 years ago on Google
    The employees are welcoming & the food is great, there is plenty of seating and nice atmosphere too. At Lunchtime the queue does get long and you have to wait a while to get served but the food is still fresh and prices are reasonable! 👍

  • 1/5 kimberley f. 3 years ago on Google
    Do not order via Just Eat, they do not have a system in place to view the full order. They just receive a basic receipt and then decide on what to send. They don't have access to your full order and details. I called the shop to check why my order was different and they didn't care they just blamed Just Eat for not telling them the full order. I had ordered Gluten Free bread and they gave me heart Italian which is not GF as they said that is standard for the sandwich! I've waited an hour for a sandwich I can't eat and the restaurant just told me to call just eat and hung up the phone.

  • 3/5 Steven C. 2 years ago on Google
    First time at subway since pandemic and Great food as always, but I do find their menu boards a little confusing. Does a sub include salad or not, price at checkout was not what I was expecting

  • 1/5 Sui 1 year ago on Google
    Took about 30 minutes for the food, and the food was absolutely freezing when eating it.

  • 4/5 mhnurselecturer 8 months ago on Google
    Hey it's Subway, so you know what you are going to get. This branch gets busy during the Uni term time but the staff are great at working In a friendly and efficient way even if the queue is busy. I had the Tuna Kahuna sub melt, and really like this selection where they have put together the combos - excellent flavour/ingredient choices without having to agonise over what to have. Of course if you have a personal combo - that can be done too.

  • 5/5 Mirza Farooq B. 7 months ago on Google
    Sabitha was great with her service and customer care :)

  • 1/5 Rebecca S. 1 year ago on Google
    Didn't come on the right bread, Was also wrong sauces and extras on and I also did not get 2 of my items. I will not be using this subway again and recommend that others don't either!


Call +44 1274 308145 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Halal food
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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