Lovely place to sit out and enjoy a nice coffe or cold drink. We took the grandkids for a drink and ice creams they didn’t take card so she wrote her details down for us to bank transfer when we got home. Lovely to be trusted in this day and age 😃 nice coffee and good ice cream too thank you 😊

The lady who served us was not friendly at all. Why would you be in that type of job when you are not a people person at all. It was like it was an inconvenience that we were there. This was midweek. Not sure if she was the owner or a staff member, either way sell your business or get another job where you dont have to meet people.

I would strongly recommend everyone to STAY AWAY from this place. We purchased drinks, I naively assumed the biscuits on the worktop were complimentary so took one. We sat outside in the sun, parsol up as my friend was trying to avoid further sunburn on her face. A mature female approached the table, pulled the parasol down then brusquely spoke stating the parsol would fly away. She then added she thought I was rude for taking a biscuit which was meant for coffee drinkers (I had tea). We were in absolute disbelieve with the blunt and harsh manner this female had spoken to us in. She is rude, abrupt and down right repulsive. It would of made sense to address the matter in an adult and calm way but she's evidently incapable of this. Instead she childishly growled and scurried off back into the shop. I hope she receives the help she clearly needs. I reluctantly leave 1 star on this review as there is no option to rate zero stars.

Nice friendly cafe, simple tasty menu and great cakes. Very dog friendly so great place for me to café train my young rescue dog, making a wonderful excuse for me to visit.

As a regular of the outstanding Old Glen House pub next door (great pub, people, pies) I thought I would give this little cafe a try. My experiences have varied. Cakes are homemade but we tried three and two were dry or stale. I popped by to give it another try as the pub was closed. I walked up to the door with my dog and the female owner closed the door on me. I then knocked and asked if the café was open. The older female owner who was busy unpacking boxes near the counter seemed really annoyed and then rudely said 'thats what the sign says, doesn't it'. I may have caught them at bad time, but I'll not go back. Try the pub instead. Always welcoming.

Hot coffee and a scone, a clean, covered area and service with a smile.. and a laugh! Just off Shipley Glenn so convenient for a post-walk warm-up!

On behalf of my mother - Not recommended for vegetarians. Sandwiches are made up fresh so I asked if I could just have a cheese sandwich as I’m vegetarian and cheese and ham was an option. I was told if I was a non meat eater I should go somewhere else. I was with my grandson (age 4) at the time who also wanted a cheese sandwich but she told him he the same thing. Overall very rude and not accommodating.

We called in to get a drink and some ice cream but we didn’t stop…. Long story short my wife went to find the unmarked toilet, when she returned the older lady who works there said and I quote in an angry tone ( why have you used the pub toilet when it’s nothing to do with us) she didn’t for a start! I was shocked so I got up and left. Will not recommend and will never go again! Rude absolutely rude customer service and really needs to sort that bad attitude out it was horrible!!!

Had a lovely coffee and cake yesterday morning and returned today to find it closed at 10.30 ! The sign said closed Tuesdays. So disappointed as we wanted a brunch brfore heading out

Called for a tea and a hot chocolate on a cold day out walking with my little girl. Fantastic service from Katie she was lovely and friendly will definately go back 🙂 Thank you

Lovely lady owner. Great outdoor seating. Tasty food.

Fantastic fresh cakes, sandwiches, ice cream & drinks. Perfect after a long walk on the Glen. Great customer service. Take out or eat in :)

Very pleasant staff and good portions of ice cream. ice cream and slushies were very good

Very rude lady (must be the owner) ! Bang Out of Order customer service !

We were a party of 7. The owner, on the phone when I went in, didn’t turn round to acknowledge me. I asked if dogs were allowed and wasn’t sure she was talking to me or on her phone, so asked again; she turned shouting Yes! We all commented how our bacon sandwiches were poor, small amount of overcooked bacon and dry rolls. Coffees and hot chocolates weak and quite tasteless. Very disappointing and just plain rudeness from the owner. Also at my previous visit last year, I comforted the distressed daughter of the owner, after witnessing the loud, verbal abuse coming from her (the owner).

Awful experience at this tea rooms. I had some sympathy with the lady I presumed to be the owner that the toilets had been left ‘in a mess’ by a young disabled customer. But shouting loudly and humiliating him and his carer in front of other customers was both unprofessional and uncalled for. Having gone into the toilet after she’d cleaned it, I wondered how she thought the carer was supposed to clean up in any case, as there is only one small cold tap which dribbles water. She then compounded the bad impression by shouting at another lady who used the toilet but didn’t buy anything. As other reviewers have said, this woman is in the wrong profession! I definitely don’t recommend this place and won’t be returning.

Stopped after a bike ride. Lovely service, chatty and friendly. The ginger tiffin was amazing, coffee good and space outside to park the bikes.

Very nice place. The two ladies served us even though they were just closing. Very dog friendly, they made a fuss of our JRT. Coffee was very good and the cakes looked lovely.